Mercure Grenoble Centre Président hotel

Mercure Grenoble Centre Président hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 946 reviews

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Hotel extras

  • Certified ALLSAFE

  • Free parking

  • 6,727 sq.ft. (625m2) of flexible lounge space

  • Bar, Restaurant, Room service

  • Garden, Terrace, Pool, Sauna and Fitness Room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Grenoble Centre Président hotel

11, rue Général Mangin
38100 GRENOBLE
France

GPS:45.179852, 5.720304

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L INSTANT M

During your stay, try our local cuisine: Saint Marcellin salad, Royans ravioli, Trout Grenobloise, Walnut pie and Chartreuse Crème Brûlée. Our team welcomes you Monday through Thursday from 7pm to 10pm.

Your meetings and events

Enjoy an exceptional seminar space, a personalized welcome and support throughout. A professional meeting space of 6458 sq. ft. (600 m²) with natural light, including 4306 sq. ft. (400 m²) of same-level space overlooking our private garden, is available. Take advantage of our lounge, which can hold up to 150 people, our seven break-out rooms, which can hold 70 people, and our 1184 sq. ft. (110 m²) Espace Lumière, which hosts exhibitions and cocktail parties with direct access to the terrace. Our rooms all come with free WIFI, video projector & paperboard. We have hybrid conferencing equipment for your business meetings

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Mercure Grenoble President welcomes you in modern, air-conditioned rooms with free wifi. All of our rooms come with a flat screen TV and courtesy tray. Our Privilege rooms are equipped with a Nespresso coffee machine and an Iphone/Ipod station. Enjoy VIP perks with Nuxe products, bathrobes, slippers and a free minibar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  946 reviews

TripAdvisor Rating  4.0/5  516 reviews

Good business stay

Customer review rating 4.5/5

Mark H. Business - Confirmed reviews ALL

Friendly staff, clean hotel and room, and a comfy bed.

Dear Mr H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Selma Front Desk Manager

not satisfayed

Customer review rating 1.0/5

Amedeo Business - Confirmed reviews ALL

good welcome, good breakfast, but my account was debited for a dinner I did not have, I wrote, but I still have not received the money back, nor the new receipt

Signor L., Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso Hôtel Mercure Grenoble Centre Président. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse. Riguardo al suo rimborso,la informiamo che é stato effectuato il 17 novembre. Ci scusiamo per il disturbo. Nell’attesa di accoglierla nuovamente, le porgo, Signor, i miei più cordiali saluti. Cordialmente, Selma Front Desk Manager

Good Hotel, very good Staff

Customer review rating 4.5/5

Ralf D. Business - Confirmed reviews ALL

Friendly and helpful Staff, housekeeping try all to give the guest a warm feeling

Dear Mrs D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Front desk office.

Very good stay

Customer review rating 5.0/5

Swi R. Business - Confirmed reviews ALL

Clean, spacious rooms and the receptionist was helpful with directions and recommendations for restaurants. Good wifi connection.

Dear RAMONA F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Front desk office.

Not a 4-star hotel anymore

Customer review rating 2.0/5

Business T. Business - Confirmed reviews ALL

My colleague and I were disappointed by the low level of service and equipment of this hotel for our 5 days stay. Rooms are cleaned but old and the equipment as well. My first room get an issue with the shower, no soap and the water evacuation was not working, I had to change room in the middle of the night and move all my stuff without any help because the staff lady was alone at the entrance. The other room I got get another issue with the shower, it had been fixed the day after. The breakfast offer is limited, no cereals or biscuits by example that are good if you travel with kids, I also saw rotten fruits in the basket. We ordered a to-go breakfast in advance for our last morning because we had to leave very early and it had been forgotten, we had to wait for the waiter to grab something very quickly and put it in a big bag instead of the promised box. The staff was extremely nice, nothing to say about that, but there is clearly an issue on the maintenance, the service level and the procedures. We won't come back.

Dear ANNA N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will take the measures to fix any future occurence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Victor Room Division Manager

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Other web-users rate our hotel

  • 113 reviews 8.7/10 Location
  • 341 reviews 6.6/10 Room
  • 460 reviews 8.7/10 Service
  • 6 reviews 7.5/10 WiFi
  • 130 reviews 6.6/10 Breakfast
  • 109 reviews 6/10 Cleanliness
  • 26 reviews 3.4/10 Bar

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