Mercure Lyon Centre Beaux Arts Hotel

Mercure Lyon Centre Beaux Arts Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,975 reviews

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Hotel extras

  • Ideally located in Place des Jacobins, in the heart of Presqu'île

  • ALLSAFE label Bureau Veritas

  • Boardroom-style meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Privilege Rooms

Hotel location

Mercure Lyon Centre Beaux Arts Hotel

73-75 rue President, Edouard Herriot
69002 LYON
France

GPS:45.760779, 4.834124

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LE B'ARTISTE

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 15 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

You can choose between our Standard rooms, our more spacious Superior rooms or

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,975 reviews

TripAdvisor Rating  4.5/5  1,604 reviews

Perfect location with super helpful staff

Customer review rating 5.0/5

Kah S. T. Couples - Confirmed reviews ALL

The location of this hotel is perfect as it is situated right in the middle of the centre of Lyon, with lots of shopping and eateries around. Our room was facing the town square and it was just so special to wake up to such unique French feature. Room itself is spacious, clean and I love the scents they’ve used - feel so luxurious! Bed was really comfortable as well! I can’t wait to come back! Thank you so much for having us!

Everything was great

Customer review rating 4.5/5

Phil B. Families - Confirmed reviews ALL

We loved staying there and the location was anaxing

Dear PHIL B., Thank you so much for the time you spent writing this kind commentary ! What better encouragement and reward for all the team. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi MARTIGNAGO - General Manager

Well located /smallest bathroom ever/ budget cut concept / no coronavirus protection at all

Customer review rating 3.5/5

Dr E. Y. Friends - Confirmed reviews ALL

Located in the heart of the city Clean simple rooms Smallest bathroom Lack of four star comfort No amenities ar all slippers- shower cap - cotton pads even a hair conditioner or body cream Staff had limited language proficiency Bed sheets were old

Dear ECE Y., Thank you for taking the time to share your experience at the Mercure Lyon Centre Beaux-Arts Hotel. I am sorry that your experience did not meet your expectations; please allow me to offer you my sincere apologies. We are sorry to read that you did not like your bathroom. Please let us know so that we can find you another room. Regarding the covid protection measure, we no longer require masks at the front desk, but please be assured that everything is disinfected in the rooms. At Mercure, we strive to provide a superior service experience for every guest, so your feedback is very important to us. Please be assured that we are taking the appropriate steps to resolve the issue and prevent it from happening again. Thank you for sharing your concerns with us and we hope you will give us the opportunity to serve you better in the near future. Sincerely, Rémi MARTIGNAGO - General Manager

Well located but hospital-like bedding

Customer review rating 3.5/5

Ddedigne Business - Confirmed reviews ALL

Great welcoming, room service is ok (the second day my breakfast was missing an item), I enjoyed the bathroom. I disliked the bed and bedsheets as it made me think of a hospital...

Good morning sir, Thank you for taking the time to share your feedback with us. I am sorry that you were not able to tell us about it earlier in order to find an immediate solution to your dissatisfaction. I look forward to welcoming you back. Rémi Martignago - general manager

Perfect location

Customer review rating 4.0/5

Laurence G. Business - Confirmed reviews ALL

The hotel is perfectly positioned to explore the key attractions of the city - bouchons, bistros, Rhone and Saone, Paul Bocuse Halles etc.

Dear LAURENCE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. We are glad to read that you enjoyed the centre of Lyon. We hope to welcome you for a future stay, Sincerely, Rémi MARTIGNAGO

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Other web-users rate our hotel

  • 1,044 reviews 9.4/10 Location
  • 1,196 reviews 7.8/10 Room
  • 1,182 reviews 9.5/10 Service
  • 21 reviews 8.3/10 WiFi
  • 573 reviews 6.9/10 Breakfast
  • 295 reviews 8.5/10 Cleanliness
  • 175 reviews 4.3/10 Amenities
  • 114 reviews 5.1/10 Food

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