Hotel Mercure Lyon Centre Beaux Arts

Hotel Mercure Lyon Centre Beaux Arts 4 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 1.436 comentários

Hotel aprovado por ALLSAFE

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Descrição

Extras do hotel

  • Situado na Place des Jacobins, no coração de Presqu'île

  • Certificado ALLSAFE Bureau Veritas

  • Sala de reuniões administrativas, com luz natural

  • A 100 m de um parque de estacionamento público

  • Quartos Privilege, alguns dos quais com uma vista magnífica para a Place des Jacobins

Localização do hotel

Hotel Mercure Lyon Centre Beaux Arts

73-75 rue President, Edouard Herriot
69002 LYON
França

Telefone +33 4 78 38 09 50

Fax +33 4 78 42 19 19

E-mail de contacto

  • BUS:  C5-C9-C10-C12-14 BELLECOUR

  • BY BUS:  C3-C5-C13-C14 CORDELIERS

  • GARE DE VAISE-VENISSIEUX:  D BELLECOUR

  • PERRACHE LAURENT-BONNEVAY:  A BELLECOUR

  • De avião

    LYON SAINT-EXUPERY A 25 km / 15 milhas

  • De helicóptero

    Lyon bron A 15 km / 9 milhas

  • De carro

    City center bellecour a6 A 4 km / 2 milhas

  • De carro

    City center bellecour a7 A 4 km / 2 milhas

  • De carro

    Lyon center a42-a43 A 10 km / 6 milhas

  • De comboio

    Bellecour A 0 km / 0 milhas

  • De comboio

    Cordeliers A 0 km / 0 milhas

  • De comboio

    LA PART DIEU A 5 km / 3 milhas

  • De comboio

    PERRACHE A 2 km / 1 milhas

GPS:45.760779, 4.834124

Empresas

  • AVENTIS PASTEUR 10 km / 6 mi
  • INTERPOL 5 km / 3 mi

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Perto da propriedade
  • Estacionamento

LE B'ARTISTE

Num ambiente Art-deco moderno, o B'ARTISTE é o local ideal para desfrutar de um copo de vinho selecionado pelo nosso escanção. O ambiente musical e a tranquilidade das alcovas são perfeitos para um momento de relaxamento enquanto foge da rotina.

As nossas reuniões e eventos

Descrições e configurações das salas

2 

salas de reuniões

De 1 a 15 

participantes

  • m / m²
  • ft / sq ft
Configuração não disponível para estes critérios

  • Não tem a certeza da capacidade necessária para o seu evento?

  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Este hotel não é adequado para o seu evento?

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As nossas opções de alojamento

Pode escolher entre os nossos quartos Standard, os nossos espaçosos quartos Superior ou

Avaliações dos nossos clientes sobre o
Hotel Mercure Lyon Centre Beaux Arts

Avaliações dos nossos clientes sobre o
Hotel Mercure Lyon Centre Beaux Arts

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Saber mais

Classificação ALL  4.6/5  1.436 comentários

Classificação do TripAdvisor  4.5/5  1.572 comentários

Certificado de excelência 2022

excelente localização. quartos bem insonorizados. bom pequeno almoço. pessoal muito atencioso

Nota clientes Avis 4.5/5

Manuel Casais - Comentários confirmados de ALL

pessoal muito simpático e atencioso. ajudaram com explicações e indicações várias sobre a cidade. a impressão de bilhetes de TGV e de boarding pass. correu tudo impecável. o quarto era espaçoso, confortável e bem insonorizado. mas falta pelo menos mais uma cadeira e espaços de armários. a casa de banho é muito pequena. o pequeno almoço é abundante e de qualidade. o custo foi elevado mas adequado á localização soberba do hotel

Exmo Senhor C., Agradecemos os seus comentários no seguimento da sua estada no Hôtel Mercure Lyon Centre Beaux-Arts. Temos o prazer de ler que gostou da localização central do hotel, bem como do pequeno-almoço. Lamentamos sinceramente que a falta de cadeira no seu quarto o tenha incomodado. Levamos em consideração a sua análise a fim de melhorar a nossa qualidade de serviço. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Rémi MARTIGNAGO - Director Geral

Bem localizado

Nota clientes Avis 3.0/5

Ceres B. S. Casais - Comentários confirmados de ALL

Acho que o hotel precisa de uma modernização para merecer melhor avaliação . A gestão do pequeno almoço e sua sala deixam muito a desejar . As acomodações devem melhorar principalmente no aspecto da casa de banho, que no recinto do sanitário não dispõe de lavatório de mãos. O hotel é muito bem localizado e pertence a uma rede de hotéis que deveria manter o nível

Dear Mr S., Thank you very much for your review, we take in account your comment. Your review is precious and allow us to improve. We really hope to see you soon amongst the Beaux-Artistes ! Kind regards Rémi Martignago General Manager

Muito bem localizado. Equipe cordial.

Nota clientes Avis 4.5/5

Anelise P. Famílias - Comentários confirmados de ALL

Estive com meu filho no final de ano para passar as festas e fiquei muito satisfeita.

Exmo Senhora P., Thank you for taking the time to leave us a review following your recent stay at Mercure Lyon Centre Beaux Arts ! What a pleasure to read your nice words regarding our hotel. We are truly sorry for the noise, despite the changement of room, do not hesitate to tell us to change again if the noise is too loud. We hope to welcome you again to have the opportunity to change your experience ! Best Regards, Rémi Martignago - General Manager

Boa localização

Nota clientes Avis 4.0/5

Edi Casais - Comentários confirmados de ALL

O hotel é super bem localizado, funcionários atenciosos e a acomodação é boa, porém o tamanho do quarto é pequeno para o padrão mercure. O quarto em que ficamos hospedados (207) também tinha muito ruído logo cedo em razão de ter tipo um almoxarifado em frente, isso antes das 8 da manhã, sendo impossível descansar até mais tarde.

Exmo Senhora Edileusa, Thank you for taking the time to leave us a comment following your last stay in Lyon. We are very sorry for the noise problem, do not hesitate to tell the reception so we can solve the issue and improve your stay. Your feedback is very important to us, we want to offer the best quality of service to our guests. We are happy to read that you enjoyed your stay thanks to the location and the comfort of the room. We are looking forward to welcome you again between the Rhône and the Saône ! Best Regards, Rémi Martignago - General Manager

A Vacation from a Vacation

Nota Tripadvisor 5.0/5

Sightsee679697 Avaliação com certificação TripAdvisor

While visiting in France I wanted to ride the high speed train from Paris to Lyon, a reasonable distance in a reasonable amount of time. I Google liked the location of the Beaux Arts, I loved the location during our stay . . . shops, bistros, activities. The staff members were quite personable and helpful, the corner room on the top floor was perfect. Truly, a wonderful hotel.

Dear Customer, Firstly I would like to thank you for sharing your comment following your last experience at the Mercure Lyon Centre Beaux Arts ! What a pleasure to read that you enjoyed your stay. In fact, our hotel have a ideal location. We are looking forward to welcome you again for a future stay in Lyon ! Best Regards, Rémi Martignago - General Manager

Hotel precisa de reformas, mas bem localizado

Nota clientes Avis 2.5/5

Thomas K. Famílias - Comentários confirmados de ALL

A localização é ótima, porém estacionamento público é um pouco longe, quarto cheirando a cigarro e precisando de reformas. Ar condicionado muito fraco apesar de estar no máximo

Dear Mr. K. Thank you for your constructive feedback, which I always appreciate. I would like to apologise for the areas highlighted in your review. Indeed, when our hotel is fully booked, we are not always able to offer late check-out. We do our very best for our guests but sometimes, 13h is the maximum we can offer. Regarding the parking, as all the hotel in the center of Lyon, we do not have our own one. By chance, there is a lot of possibilities all around us. I remain at your entire disposal for any further information about your stay and hope to see you soon in Lyon. Kindest regards, Rémi Martignago General Manager

Excelente hotel

Nota clientes Avis 4.5/5

Andre Casais - Comentários confirmados de ALL

Tudo perfeito! Recomendo o hotel

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Rémi Martignago - General Manager

Great Hotel in a Great Location

Nota Tripadvisor 5.0/5

christinemW5835AC Avaliação com certificação TripAdvisor

We recently spent three nights at the Mercure and it was a perfect base for our first time visiting Lyon! The hotel is centrally located and easy to walk to from the metro station at Place Bellecour. The staff is welcoming and very helpful! Our room was large with a small balcony overlooking the city and a comfortable bed. It is an easy walk to Vieux Lyon, shops, restaurants, museums...basically anything you would want to do or see in Lyon. We would definitely stay there again and highly recommend to anyone visiting Lyon!

Dear Christine, Thank you for your wonderful feedback ! It's a real pleasure to read it. Warmest regards, Rémi Martignago - General Manager

Excelente localização

Nota clientes Avis 4.0/5

Rui N. Casais - Comentários confirmados de ALL

De início não foi nada boa. Tentei conseguir uma noite suplementar antes de chegar a Lyon a a troca de mensagens através do Booking foi um bocado surrealista. Assim optei por ficar essa noite noutro hotel. Depois tudo correu bem, com excepção para uma das funcionárias da recepção que não foi nada delicada aquando do check-in. O quarto estava irrepreensívelmente limpo, era espaçoso quanto basta. A casa de banho desilidiu no que diz principalmente respeito ao compartimento onde está a sanita. Uma pessoa muito forte ou gorda dificilmente lá entrará. A sala do pequeno almoço - que era bom - é pequena demais mas consegui sempre mesa. Os restantes contactos com o pessoal foram excelentes, nomeadamente com um sr. cujo nome infelizmente não recordo e que me ajudou a utilizar o computador e a impressora do hotel. Em resumo: um bom hotel Mercure muitíssimo bem localizado e não muito caro para o que oferece.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the breakfast room, we all agree that we need to elarge it but unfortunately our old and Unesco classified building don't allow us to undertake any contruction work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi MARTIGNAGO - General Manager

Not bad but not the best neither

Nota Tripadvisor 3.0/5

adignoire Negócios - Avaliação com certificação TripAdvisor

Room service not available - no food anymore.... any upgrade Accor points missing a lot of small mistakes. They should be more oriented customer experience, and also respect the engagement of the Accor group status

Dear Guest, Further to your recent stay at Mercure Beaux-Arts, I would like to thank you for taking the time to to share your concerns with us. Regarding to the upgrade with your Accor card, you already booked a Privilege room at the reservation. This one is our highest category of our establishment. On the other hand, we still have dishes to offer. Indeed the room service is until 9 p.m., it was no longer available when you arrived, but only to pick up at the reception. We all hope to have the chance to welcome you again and, in the meantime, we all remain at your entire disposal. With my kindest regards, Remi Martignago, General Manager

Bem localizado e ótimo atendimento!

Nota clientes Avis 5.0/5

Felipe Viajante individual - Comentários confirmados de ALL

Muito agradável. Não tive muita interação com as pessoas por conta da COVID mas, o pouco que tive foi muito bom. Pessoas muito simpáticas.

Dear Felipe, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and your kind words towards our staff. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. It will be a great pleasure to welcome you again very soon amongst the Beaux-Artistes. Kindest regards, Rémi MARTIGNAGO General Manager

Centrally situated and comfortable, but parking problem

Nota Tripadvisor 4.0/5

AndyC947 Avaliação com certificação TripAdvisor

The hotel couldn’t be more central in this lovely city. The hotel was comfortable and the staff very friendly. Parking was the only issue as the nearest public car park, which is exceptionally busy, is around a one way system and is pretty expensive. On arrival at the hotel to unload, there was nowhere to park even for a few minutes. Overall though it was a pleasant experience.

Nice stay in the heart of Lyon

Nota Tripadvisor 4.0/5

Venture21781584945 Avaliação com certificação TripAdvisor

We just stayed for one night. The hotel is very well located and the staff was very attentive and friendly. We enjoyed our stay in this hotel with its new rooms. Unfortunately the breakfast was not in accordance to price (20 €/pp). Eggs should be extra charged. Even in Corona times unacceptable for a Mercure.

Dear Traveller, Thank you for sharing your experience among the Beaux-Artistes ! I'm glad you enjoyed your stay in Lyon thanks to our very central location. I am however sorry to read that our breakfast did not met all your expectations. It is true that during these special times we had to make some adjustments in the organisation but the products served are still the same as always so I'm sorry that you found it too expensive. I hope we will still have the pleasure to welcome you again someday, Kind regards.

central, comfortable and convenient

Nota Tripadvisor 5.0/5

skitraveller_l Avaliação com certificação TripAdvisor

Equidistant from old Lyon and the most important museums - and an easy bus ride from Part-Dieu station. Nice old hotel in city centre brought up to modern standards. Small breakfast area could get crowded if hotel was full. Friendly service - plus (as a bonus) we got upgraded!

Dear Skitraveller_l, Thank you very much for sharing your experience regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are very pleased to know you enjoyed our location in our beautiful city and I am delighted you appreciated your upgrade ! Hope to see you soon among the Beaux-Artistes team ! Sincerely, Rémi Martignago General Manager

Very good short stay with very helpful and pleasant front desk staff.

Nota Tripadvisor 4.0/5

GlobalGuy007 Friends getaway - Avaliação com certificação TripAdvisor

Warmly welcomed as an Accor loyalty,member, had a nice room with good space, and very pleasant wine in the bar in the evening and decent breakfast the day after with a good choice. Bed was very comfy. Good to have an in-room iron etc and while the bathroom was fine, an walk in shower would have been nice also. Front desk staff were superb the the hotel in a very central location.

Dear GlobalGuy007, Thank you very much for sharing your experience regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes. Please, be assured that your kind words will be transmitted to the whole team. I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, Warmest regards, Rémi Martignago General Manager

Very good

Nota Tripadvisor 4.0/5

gidi520 Couples - Avaliação com certificação TripAdvisor

The location is great , very kind attitude of the staff .I like very much the style of the hotel, not cold and modern The privilege room was comfortable And breakfast is excellent the reception with hot 🍷 was very nice

Dear gidi520, Thank you very much for your kind review regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are delighted to read that you had an excellent stay thanks to ou perfect location and our great team ! Please, be assured that your kind words will be transmitted to the whole team. I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, Warmest regards, Rémi Martignago General Manager

Excellent hotel, nicely located

Nota Tripadvisor 5.0/5

Simon B Couples - Avaliação com certificação TripAdvisor

Stayed for one night - hotel is excellent: smart and up-to-date, but still with traditional features. Beds very comfortable and rooms well equipped with coffee pod machine. Friendly staff. Hotel is very well located.

Dear Simon B, Thank you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are deeply touched to read your stay was enjoyable thanks to our perfect location and our friendly staff who always strive to make you feel welcome ! Indeed, the hotel has been renovated in 2014 but we really wanted to keep some things from the old hotel ! I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, See you soon in Lyon, Rémi Martignago General Manager

As elegant as the city!

Nota Tripadvisor 5.0/5

gribaudo1949 Friends getaway - Avaliação com certificação TripAdvisor

The hotel was centrally located for restaurants, the river and shopping. I had a room with French doors overlooking a square with a fountain (sorry I don't remember the name of the square). The room had all amenities you might need, the beds were very comfortable, the the bathroom was well appointed. We booked it with breakfast, which was well worth it. The front desk staff were helpful, friendly and courteous, they made several inquiries for us, that made our stay easier. I was traveling with friends and we had 3 rooms. It was a great value for the price.

Dear Gribaudo1949, Thank you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are deeply touched to read your stay was enjoyable thanks to our perfect location and our friendly staff who always strive to make you feel welcome ! I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, See you soon in Lyon, Rémi Martignago General Manager

Great Location

Nota Tripadvisor 5.0/5

Catherine S Couples - Avaliação com certificação TripAdvisor

This hotel is in a very central location. We were on 5th Floor, very quiet. The rooms are small but perfect for a short stay. Good selection of cereals, breads and juices available at breakfast. Very good coffee.

Dear Catherine, Thank you for sharing your experience ! I was delighted to read that you've enjoyed your stay in Lyon and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Best regards

Wonderful hotel in a perfect location.

Nota Tripadvisor 5.0/5

Joan L Couples - Avaliação com certificação TripAdvisor

We really liked this place! We sprang for the superior room and it was very spacious, with a nice big bathtub. Like many French hotels, there were no drawers for clothes, but plenty of shelves. Even though the room overlooked the busy Place des Jacobins it was very quiet because of the clever system of double windows. Concierge Jean-Baptiste was very helpful with restaurant reservations and recommendations ahead of time via email. We would definitely stay here again.

Dear 315JoanL, We are very pleased to know you had such a beautiful experience ! Thank you very much for your beautiful comments regarding our perfect location and our friendly staff who always strive to make you feel welcome ! We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes. Please, be assured that your kind words will be transmitted to the whole team and especially to Jean-Baptiste ! We look forward to welcoming you again in our beautiful city. Warmest regards, Rémi Martignago General Manager

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