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Hotel Carlton Lyon - MGallery Hotel Collection 4 stars

Customer review rating 4.7/5 5,568 reviews

ALLSAFE approved hotel

Hotel Carlton Lyon - MGallery Hotel Collection
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+ 12 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • A cocktail in a chic, intimate setting and breakfast with local touches

  • SPA and access to the hammam on request

  • A central location in the heart of the city of Lyons

  • A room service menu

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (nearby) Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Porter
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Babysitting on request (nearby) Paying
  • Bicycles rental (nearby) Paying
Business services
  • 1 Meeting room(s)
  • Self service business centre

Hotel location

Hotel Carlton Lyon - MGallery Hotel Collection

4 rue Jussieu
69002 lyon
france

Tel: +33478425651

Fax: (+33)4/78421071

Check-in from 14h00

Check out up to 12h00

  • BELLECOUR :  10-14-15-35-88 BELLECOUR

  • CORDELIERS :  C3-9-18-23-27-25 CORDELIERS

  • CORDELIERS :  A

  • By plane

    LYON AIRPORT At 30km / 18.64 miles

  • By helicopter

    LYON BRON At 15km / 9.32 miles

  • By car

    CENTRE VILLE BLLECOUR At 0.1km / 0.06 miles

  • By train

    La Part Dieu At 3km / 1 miles

  • By train

    Perrache At 2km / 1.25 miles

GPS :45.761019, 4.836634

Companies

  • CHAMBRE DE COMMERCE 0.25 km / 0.16 mi
  • OPERA 0.5 km / 0.31 mi
  • PALAIS DES CONGRES 2.0 km / 1.24 mi
  • SANOFI - AVENTIS 2.0 km / 1.24 mi

Your meetings and events

Our meeting room boasts natural light, a projection screen and a space for your breaks. It can accommodate up to 12 people in a rectangular layout or 25 in a theater-style layout.Our peaceful lounge offers natural light. We provide an attentive welcome and personalized service for your meetings.

Room descriptions and layouts

meeting room

From 1 to 22 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • Audio and video equipment

  • Day light

  • WIFI access

  • Overhead projector

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Step into the intimate and sophisticated world of the Carlton's 80 rooms, where red is even used in the unique and original tapestry. The elegant decor combines both the Carlton Lyon's history and a more contemporary style. The rooms are non-smoking.

Our restaurants and bars

LE BAR DU CARLTON

Make yourself comfortable on the majestic sofa that takes pride of place in the middle of the hotel's cozy bar. Sample various champagnes or even indulge in the "Carlton red" cocktail beneath the soft glow of the magnificent pearl chandeliers.

Non contractual photo

Our guest reviews for
Hotel Carlton Lyon - MGallery Hotel Collection

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

5,568 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,942 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Beautiful Hotel in a Perfect Location

TripAdvisor rating 5.0/5

Andy and Karen U 21/07/2021 TripAdvisor review

Three of us stayed here for two nights. Our room was beautiful and spotless. The hotel could not be in a better location to explore Lyon. And, the staff is very helpful and guided us to two fantastic restaurants for dinners. Our whole stay was really fun and having such a great hotel to return to each night was an important part of our visit to Lyon.

Great stay and great location

Customer review rating 4.5/5

Jt Friends - 20/07/2021 Confirmed reviews ALL

great location and always my first choice when i'm back in lyon.

Perfect Location to Explore Lyon

Customer review rating 5.0/5

Minneapolis Families - 19/07/2021 Confirmed reviews ALL

Three of us had a wonderful two-night stay at the Hotel Carlton. We had never been to Lyon and the location of the hotel provided a perfect "home base." The staff helped us get reservations at restaurants they recommended, based on what we told them. As a result, we had two excellent meals. The room was spotless and beautiful (and quiet). I cannot say enough good things about this hotel. When we told our taxi driver where we were going, he said, "good hotel, good location." He was right.

Upgrade to superior room worth it

Customer review rating 5.0/5

Jeroen Couples - 15/07/2021 Confirmed reviews ALL

Goodcomfort, style, view and service

VIP Stay in Lyon

Customer review rating 5.0/5

Anonymous Couples - 13/07/2021 Confirmed reviews ALL

From the quick and friendly check-in, to beautiful and comfortable room, to the private hammam, our stay at Hotel Carlton Lyon really made our trip to Lyon. Thanks to the wonderful staff at the hotel!

Pleasant experience

Customer review rating 4.5/5

Anonymous Solo - 10/07/2021 Confirmed reviews ALL

Great location, helpful staff, and clean. Front desk staff went out of their way to arrange restaurant reservations, a massage, and printed some documents for me. I recommend this hotel.

Fantastic

Customer review rating 4.5/5

Hitch Business - 30/06/2021 Confirmed reviews ALL

Everything was absolutely awesome

Dear M E., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Younes. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xaviere Celante, General Manager Hotel Carlton Lyon - MGallery

Perfect stay

Customer review rating 5.0/5

Yulia Couples - 13/04/2021 Confirmed reviews ALL

The entire experience was just perfect, since checking in to checking out. The reception staff was extremely pleasant and helpful.

Dear Mrs K., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Thomas ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante General Manager Hotel Carlton Lyon - MGallery

good stay

Customer review rating 4.0/5

Anne-laure Families - 10/03/2021 Confirmed reviews ALL

Very nice hotel and staff. Only hiccup: breakfast was already expensive enough not to have to pay a supplement for eggs.

Dear Anne-Laure M., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante, General Manager Hotel Carlton Lyon - MGallery

Ell located and very nice staff

Customer review rating 4.0/5

Ibrahim H. Families - 25/02/2021 Confirmed reviews ALL

Me and my family have been Kindly hosted by the stag specially Stephane and Delphine at the desk and Maggy of the breakfast service The bedrooms were very comfortable Hope we get back there

Dear M. H., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was a real pleasure to receive all your family ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante, General Manager Hotel Carlton Lyon - MGallery

My best stay in Lyon !

Customer review rating 5.0/5

Olivier L. Business - 22/02/2021 Confirmed reviews ALL

I'm used to stay at min 2 days a week in various ALL hotels . Let me share you that, the one that I spent in Carlton Lyon was probably in my top 3. The hotel, is perfectly located, in the heart of the city and with also an easy access to main highways. Rooms are awesome, room service excellent and at fair prices and I would like to really thanks all the hotel team for its professionalism and its kindness. That was just amazing.

Great staff and a sweet hotel

Customer review rating 5.0/5

Judith Business - 05/12/2020 Confirmed reviews ALL

Excellent service

Excellent bathroom and a very relaxing time at the balcony

Customer review rating 5.0/5

Marc Business - 14/11/2020 Confirmed reviews ALL

Warm welcome, fast service and very helpful. Simple bathroom but probably the best I ever seen in a hotel I really enjoyed relaxing at the balcony

Dear Mr U., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Great stay

Customer review rating 4.5/5

J Solo - 01/11/2020 Confirmed reviews ALL

Always enjoy the stay here

Dear Su Ping Jasmine T., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager

Hotel is Ideally Located

TripAdvisor rating 4.0/5

robertnG1277RU 24/01/2020 TripAdvisor review

The hotel is ideally located in the city centre and in walking distance to most of the attractions in the city. Staff were very helpful and in particular in organising bookings for us at restaurants. The room was smaller than we expected and the bathroom equated to approximately 50% of the total room area nevertheless it was OK for almost a weeks stay given that we were out and about on most days. We would recommend this hotel without hesitation.

Dear Robert, Thank you for this wonderful review. We are very pleased that you enjoyed that much your stay with us. I will share your feedbacks with my colleagues as reward and encouragement. Did you have the time to enjoy our Codage Spa ? Thank you again for taking the time to write this nice review, we hope to welcome you again soon. Best regards, Elisabeth Mendes General Manager Carlton Lyon Hotel

The perfect place to stay in Lyon

TripAdvisor rating 5.0/5

thebattery Couples - 04/10/2019 TripAdvisor review

We recently stayed at this boutique downtown hotel twice in the last month, and we would definetly stay here again. The staff were really friendly and professional. The location was ideal for seeing the city by foot. The hotel has an association with a higher end restaurant next door for room service, which also worked out well.

Dear guest, It is a real pleasure to read your wonderful feedbacks regarding your stay at Carlton Lyon Hotel - MGallery. Thank you for sharing your experience, we hope your next visit will be as pleasant as the previous one. Best regards, Elisabeth Mendes General Manager

Great hotel fantastic location!

TripAdvisor rating 5.0/5

stephen k Couples - 07/08/2019 TripAdvisor review

Lovely hotel very centrally located, staff were charming and the breakfast was great! Parking was valet style and very efficient, all in all a very enjoyable stop. Nobody could fail to enjoy there stay

Dear Guest, It's always a pleasure to receive such a feedback. Thank you so much, Did you have time to discover our brand new spa Codage ? Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon MGallery Collection

Lyon

TripAdvisor rating 5.0/5

babos127 Family - 20/02/2019 TripAdvisor review

The hotel is centrally located and is just perfect. the staff was extremely helpful. Christopher made our dinner reservations for 3 nights which helped tremendously. The elevator reminded me of the movie Charade which starred Audrey Heipburn and Cary Grant.

Dear guest, Thank you so much for your nice review, Christopher was very glad to help you with all the details of your stay. We look forward to seeing you, Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon MGallery by Sofitel

A wonderful room hotel

TripAdvisor rating 4.0/5

Xemxijas1 Family - 08/02/2019 TripAdvisor review

We stayed In the Oliver Martin room and it was wonderful. The room is beautifully decorated and furnished in red and has a balcony. It faces into the town square but the windows have double glazing, so very quiet. The bed is large and very comfortable. The breakfast selection was the best yet for all the Accor Hotels so far, with a lot of choice especially with local produce. Manon the receptionist was amazing and one of the most helpful and kindest amd did everything to make our stay perfect. The hotel is very classic chic and has the wow factor, but does not have a restaurant but does have a Salon de Thé and room service. The lift is the old iron type with a seat and worth taking but can be a queue as a little slow. I really love this hotel but have one slight moan in that all Accor suites we stay in they provide us with a free drink minibar however this one just gave a bottle of water a day. I wish that there was consistency with all Accor Hotels. This hotel is very central and near to all tourist attractions. Thank you for a lovely stay

Dear guest, Thank you so much fgor your nice review, Manon was so thrilled about your expêrience ! We're glad to see that you enjoyed your stay with us ! We look forward to seeinig you, Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon MGallery By Sofitel

Very good hotel but on the expensive side

TripAdvisor rating 4.0/5

Sergio M Business - 20/01/2019 TripAdvisor review

Well appointed rooms. Confortable beds. Very good breakfast. Very good service at the front desk and excellent breakfast. A bit too expensive for what it offers. The location is great. Overall a very good hotel.

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