Hotel Mercure Lyon Centre Plaza Republique. 4 stars

Customer review rating 4.2/5 4,662 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Hotel Mercure Lyon Centre Plaza Republique.
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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Breakfast in-room, in restaurant or take away as per the health standards

  • Public underground and paid car park located 50 meters from the hotel

  • Charming location in the heart of Lyon

  • Family Rooms and connecting rooms.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request (Nearby)
  • Boat excursions (Nearby)
  • Other sports activities
Information message

Hotel location

Hotel Mercure Lyon Centre Plaza Republique.

5 rue Stella
69002
lyon
france

Tel: +33478375050

Fax: (+33)4/78423334

Check-in from 15h00

Check out up to 12h00

  • BUS STATION BELLECOUR :  C5-C9-C10-C12 BELLECOUR

  • BUS STATION BELLECOUR2 :  C20-14-15-27-35 BELLECOUR

  • BUS STATION BELLECOUR3 :  40-88- S1 BELLECOUR

  • BUS STATION CORDELIERS :  9-27-171-C3-C5 CORDELIERS

  • BUS STATION CORDELIERS1 :  C13-C14-C23 CORDELIERS

  • BUS STATION PONT WILSON RD :  27-171-C5-C9-C23 PONT WILSON RD

  • METRO LIGNE A - CORDELIERS 100 M :  A CORDELIERS

  • METRO LIGNE D -BELLECOUR 150 M :  D BELLECOUR

  • By plane

    LYON SAINT EXUPERY At 25km / 15.54 miles

  • By train

    LYON PART-DIEU At 3km / 1.86 miles

GPS :45.760652, 4.836806

Companies

  • AREVA VILLEURBANNE 8.0 km / 4.97 mi
  • BANQUE DE FRANCE 0.5 km / 0.31 mi
  • BIOMERIEUX 15.0 km / 9.32 mi
  • BOSCH VENISSIEUX 10.0 km / 6.21 mi
  • CIRC 8.0 km / 4.97 mi
  • DANFOSS REYRIEUX 40.0 km / 24.86 mi
  • ELF (FEYZIN) 12.0 km / 7.46 mi
  • INTERPOL 3.0 km / 1.86 mi
  • MANITOWOC 15.0 km / 9.32 mi
  • MANPOWER 6.0 km / 3.73 mi
  • OLD BOUTIQUE 0.05 km / 0.03 mi
  • RENAULT TRUCKS 10.0 km / 6.21 mi
  • SANOFI PASTEUR 5.0 km / 3.11 mi
Companies

Our accommodation(s)

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Classic Room - 1 double bed and 1 Meridienne 1 person

Accessible room
  • Max. number of persons: 3
  • Area: From 19 m² / 205 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room - 2 single beds

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Family Room with 1 king-size bed and sofa bed

  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 9 m² / 97 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

Carrousel Bar by "M"

Non contractual photo

The Carrousel Bar by "M" welcomes groups of family, friends or colleagues in contemporary setting. We also offer a selection of snacks at the bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Mercure Lyon Centre Plaza Republique.

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,662 reviews

tripadvisor

TripAdvisor Rating 4.0/5

597 reviews

Well located and good service

Customer review rating 4.2/5

Anvera Families - 03/01/2021 Confirmed reviews ALL

Located in the heart of Downtown and the service we received was good. Thank you!

Dear Antonio V., Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. Our location is indeed ideal, to access the city center and the typical neighborhoods. We are also very close to the public transports. We sincerely hope we can see you again very soon in Mercure Plaza République! Benjamin, in charge of the customer experience.

well located , good welcome

Customer review rating 4.2/5

Anonymous Families - 29/09/2020 Confirmed reviews ALL

The fast check in check out has not ben applied unfortunately, lady at the desk put our card on a wrong stay wrong name , but friendly welcome However we found the room little

Dear Laurence R., First, thank you very much for you stay with us. The feedback of our guests is the best way to improve the top-quality service we would like to deliver. Regarding the size of the room, our hotel offers you several types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). We hope we will have the opportunity to prove, during your next stay, that the quality of Mercure Hotels will be beyond your expectations. Sincerely, Benjamin, in charge of the customer experience.

Good staying in Lyon

Customer review rating 4.2/5

Emmi Couples - 15/09/2020 Confirmed reviews ALL

No problem. My staying was very good.

Dear Tsutomu H., Thank you very much for sharing your satisfaction regarding our hotel services. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin, in charge of the customer experience.

Centrally located hotel

Customer review rating 4.2/5

Anonymous Couples - 07/09/2020 Confirmed reviews ALL

Super friendly staff, perfect room and great location, Breakfast a bit of a disappointment but perhaps understandable due to COVID-19.

Dear Gavin R., Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team ! We hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin, in charge of the customer experience.

Good

Customer review rating 4.2/5

Anonymous Couples - 28/08/2020 Confirmed reviews ALL

Good

Dear M B., Thank you for the feedback. We are pleased to see you enjoyed your stay with us. We hope to welcome you back soon. Isabelle, Front office leader at Mercure Lyon Centre Plaza République.

Well located

Customer review rating 4.2/5

Julian M. D. P. Couples - 28/08/2020 Confirmed reviews ALL

Considering Covid times we were surprised that the reception staff were not more welcoming.

Dear M Mompalao De P., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. I have reviewed your comments with our team to improve the points you mentionned. We hope to have a new oppotunity to welcome you back. Isabelle, Front Office leader at Mercure Lyon Centre Plaza République.

Well Located and a Great Stay with Excellent Service

Customer review rating 4.2/5

Gary M. Solo - 13/08/2020 Confirmed reviews ALL

This is a great place to stay in Lyon. All the staff including the General Manager were absolutely great. I hope I’ll definitely stay there again

Dear M M., We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you soon. Isabelle, front office leader at Mercure Lyon Centre Plaza République.

Beautiful hotel

Customer review rating 4.2/5

Ghazwan A. Q. Families - 11/08/2020 Confirmed reviews ALL

Beautiful weekend stay at Mercury Lyon Hotel, very nice and clean , very helpful staff . All efforts made to mitigate the risks of COVID .

Dear M Al Q., We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back soon. Isabelle, front office leader at Mercure Lyon Centre Plaza République.

Great Location & Helpful Staff

Customer review rating 4.2/5

Matt M. Solo - 04/08/2020 Confirmed reviews ALL

The location is superb for a vacation in Lyon -- a couple of blocks away from the pedestrian bridge to the old city, moments away from the Place de Republique shopping district, just the right distance from nightlife (very walkable but quiet), and steps from the right bank of the Rhone and the Hotel-Dieu. A little further but still close is Bellecour and, for those who don't mind a 20- or 30-minute walk, Perrache and Croix-Rousse. The hotel itself has a great modern remodel, though the rooms aren't enormous. The staff was extremely friendly and helpful, and English-language friendly. Would have liked to have maid service every day, but that's a minor issue and perhaps related to the current sanitary measures by limiting mutual exposure of staff and guests.

Dear M M., We thank you for taking the time to share your impressions following your recent stay at the Mercure Plaza République. We shared your comments with great pleasure with the team upon the welcoming and the quality service they delivered. They love to make you live wonderful moments and they were very touched by your positive feedback. We cannot wait to renew this experience with you! Isabelle, Front office leader at Mercure Lyon Centre Plaza république.

Location great but room disappointing for a 4 star hotel.

Customer review rating 4.2/5

Vanessa D. Couples - 03/08/2020 Confirmed reviews ALL

We were disappointed. While the service was friendly, the room for the price and star rating was very disappointing. Way better deals can be found in Paris. Our room was not particularly clean either - the bathroom looked like it had been used after cleaning (some hair on the floor).

Dear Vanessa D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry to learn that your last stay with us did not respond to all your expectations. What you are describing does not reflect the quality service we used to deliver. Please accept our very sincere apologies for that unfortunate experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benjamin, in charge of the customer experience

Very good stay

Customer review rating 4.2/5

Peter I. Couples - 02/08/2020 Confirmed reviews ALL

absolutely nice and clean hotel

Dear M i., Thank you for this excellent feedback. We are pleased to see you enjoyed your stay with us. Hope to welcome you back soon. Isabelle, Front office leader at Mercure Lyon Centre Plaza République.

Great location, well trained and polite staff

Customer review rating 4.2/5

Kirsten Families - 22/07/2020 Confirmed reviews ALL

We very much enjoyed our stay and had the feeling that all protective measures were taken by a well trained and very welcoming staff.

Dear Kirsten L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Hôtel Mercure Lyon Centre Plaza République.

location and well treatment for royalty membership

Customer review rating 4.2/5

Mr. P. Couples - 21/07/2020 Confirmed reviews ALL

friendly staff in the front desk who could upgrade a room for gold membership

Dear Ilhong P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I personally remember upgrading your room to a "Privilège" one, which is always a pleasure to do. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Hôtel Mercure Lyon Centre Plaza République.

Good location and staff but poor room climate control

Customer review rating 4.2/5

Adrian Business - 28/02/2020 Confirmed reviews ALL

I stayed on business for 2 nights. The room was extremely hot so I switched on the aircon with no effect. I called reception and was advised that the aircon doesn't work at this time of year. The windows are sealed and there is no route to open them. The only suggestion from the staff was to open my room door and try to find an adjacent external door to allow airflow, which was impractical for sleeping and there was no such adjacent external door. Otherwise the hotel is great and with working aircon I would give a score of 8, but if the room conditions are so uncomfortable you can't sleep it makes for an unpleasant stay.

Dear Adrian K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We indeed have the heating configuration on in winter. the outside temperatures being quite too high, we had some troubles with managing the inside air flow. Our guests are mainly using the "AC" option in the rooms which has as a consequence to overheat the entire building. We are deeply sorry about the situation and we hope that you can give us another opportunity in a further stay in Lyon. Sincerely, Axel, front desk officer at the Hôtel Mercure Lyon Centre Plaza République.

Nice Area and friendly hotel

Customer review rating 4.2/5

Christoph Business - 24/02/2020 Confirmed reviews ALL

Great stay

Dear Christoph M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Hôtel Mercure Lyon Centre Plaza République.

Great location. Cozy rooms. Not enough fresh air.

Customer review rating 4.2/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

It was really nice, but I had problem with lack of fresh air. The room was comfortable and cute. Clean. But I had problem with final receipt, I wrote e-mail about it, but nobody answered.

Dear Sevcik D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Mercure Lyon Centre Plaza République Hotel.

Love Lyon

Customer review rating 4.2/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

I appreciate that the staff was helpful in helping me find locations for meeting colleagues and friends and also helped with a complicated itinerary to an obscure address. They were great. I appreciated gluten free options for breakfas.

Dear Sharon N., Thank you for your comment, thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team! We are glad that breakfast is more for you. Thank you again for this review and see you soon in Mercure Plaza République. Léa, trainee at Mercure Lyon centre Plaza république.

Well located

Customer review rating 4.2/5

Anonymous Couples - 15/02/2020 Confirmed reviews ALL

As Always freindly/helpful staff , clean rooms

Dear Jeffrey W., Thank you for your comment. Our location is indeed ideal, to access the city center and the typical neighborhoods. We are also very close to the public transports. Léa, trainee at Mercure Lyon centre Plaza république.

Very nice room with Basel Card!

TripAdvisor rating 4.0/5

Memoria J Solo travel - 13/02/2020 TripAdvisor review

The room was very nice, spacious, and clean. The location is a little far out of the city centre, but it makes up for it with the free Basel Card, which covers public transportation and discounts on most sites, such as the museums and boat rides I really enjoyed staying here and wish I could've stayed longer I only wish we didn't have to pay for the coffee pods to go with the coffee machine in the room. The pods should've been included.

Dear "Memoria J", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. Best regards,

Comfortable Stay, great location, old decor

Customer review rating 4.2/5

Memoria Solo - 11/02/2020 Confirmed reviews ALL

I was overall satisfied with my stay. The bed was comfortable. The room had all the necessary amenities. The location was FANTASTIC. And there was a USB charger, which was helpful in my situation. The staff was nice. Upon my request, the receptionist spoke to me entirely in French, which I appreciated. However, the decor left something to be desired. The carpet was old and dark in and outside of the room. The wallpaper was scratched and peeling. I also didn't have a great view even though I requested one. Other than that, everything was fine.

Dear Memoria J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take note about the improvements that we can do about our indoor situation. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Mercure Lyon Centre Plaza République hotel.

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