Hotel Le Royal Lyon-MGallery

Hotel Le Royal Lyon-MGallery 5 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 1.135 comentários

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Descrição

Extras do hotel

  • La Maison Lyonnaise par Excellence

  • Sabores empolgantes

  • Idealmente localizado na Place Bellecour.

  • O melhor hotel na cidade de Lyon desde 1912.

  • Clés d'Or concierges.

Localização do hotel

Hotel Le Royal Lyon-MGallery

20 Place Bellecour
69002 LYON
França

Telefone +33 4 78 37 57 31

Fax +33 4 78 37 01 36

E-mail de contacto

  • BUS:  C5-C9-C10-C12 BELLECOUR

  • GARE DE VAISE-GARE DE VENISSIEUX:  D BELLECOUR

  • PERRACHE-LAURENT BONNEVAY:  A BELLECOUR

  • De avião

    LYON SAINT-EXUPERY A 36 km / 22 milhas

  • De helicóptero

    Lyon Bron A 15 km / 9 milhas

  • De carro

    Centre ville Bellecour A6 A 4 km / 2 milhas

  • De carro

    LYON CENTRE A null km / null milhas

  • De comboio

    LA PART DIEU. A 5 km / 3 milhas

  • De comboio

    PERRACHE. A 1 km / 0 milhas

GPS:45.756364, 4.833253

Empresas

  • ADECCO FRANCE 6 km / 4 mi
  • AVENTIS 9 km / 6 mi
  • BASF AG 12 km / 7 mi
  • BAYER SAS 4 km / 3 mi
  • BIOMERIEUX 13 km / 8 mi
  • BOIRON 8 km / 5 mi
  • CNR 16 km / 9 mi
  • ENI FRANCE 3 km / 2 mi
  • EURONEWS 2 km / 1 mi
  • GROUPE SEB 10 km / 6 mi
  • IVECO FRANCE 18 km / 11 mi
  • MERIAL 4 km / 2 mi
  • RENAULT TRUCKS 17 km / 10 mi
  • SANOFI PASTEUR 3 km / 2 mi

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Perto da propriedade
  • Estacionamento

As nossas reuniões e eventos

No coração da cidade, um espaço excecional para as suas reuniões e seminários A escola de culinária para amantes de comida gourmet, com os seus espaços totalmente modulares, está disponível para os seus eventos e pode ser adaptada às suas necessidades. Desde uma simples festa de cocktail a almoços ou jantares privados festivos, surpreenda os seus convidados com uma viagem de descoberta através deste universo único e original em Lyon.

Descrições e configurações das salas

3 

salas de reuniões

De 1 a 20 

participantes

  • m / m²
  • ft / sq ft
Configuração não disponível para estes critérios

  • Não tem a certeza da capacidade necessária para o seu evento?

  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel

As nossas opções de alojamento

Sinta-se em casa num local destinado a viajantes que procuram a experiência de art de vivre francesa, elegância discreta e um serviço naturalmente generoso. 72 quartos, incluindo 10 suites, que conjugam tradição e modernidade, onde o papel de parede Pierre Frey Toile de Jouy e os tecidos exclusivos Ralph Lauren lhe dão as boas-vindas.

Avaliações dos nossos clientes sobre o
Hotel Le Royal Lyon-MGallery

Avaliações dos nossos clientes sobre o
Hotel Le Royal Lyon-MGallery

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  1.135 comentários

Classificação do TripAdvisor  4.0/5  1.828 comentários

Certificado de excelência 2022

Bem localizado

Nota clientes Avis 4.5/5

Camila Viajante individual - Comentários confirmados de ALL

Café da manhã delicioso. No entendo, em km dos dias não tinha terminado de me servir, era a única no café e já retiraram os produtos sem antes me perguntar se iria me servir. Não achei uma postura adequada. Fiquei 7 noites no hotel. Fora isso, a equipe foi bem solicita.

Bem localizado e super elegante

Nota clientes Avis 5.0/5

Leandro Famílias - Comentários confirmados de ALL

Cade da manha exepcional. Quartod bem equipados, com diversas amenidades. Excelente estadia

Well located hotel, but clearly not a 5*

Nota Tripadvisor 3.0/5

Mirmus Couples - Avaliação com certificação TripAdvisor

Hotel is well located in Lyon City center, near place Bellecour. CLose to the lively shopping area and restaurant/bar scene. Price is very reasonable. Which surely explaines why when it comes to "5 stars hotel", we are very far from it... 1/ Rooms are very aging. Pictures only show the renovated bedhead with nice wallpaper, but do not get fooled the rest (furnitures & bathrooms) have not been upgraded. Welcome back to the 90's ! 2/ Service is disorganized and unpleasant. Called for a early checkin, was told I will be contacted back in 10 minutes, but no one called back, and obviously the next day upon check-in at 14h45 our room was not ready... Minibar was not replenished, and we had to ask for it. The welcome for Platimum members is barely personalized nor acknoewledge (just got a drink voucher without much info on their bar...).

Dear Maéva.J, We thank you for your feedback on our house in Lyon. We apologize for the inconvenience caused. Concerning the architecture and the decoration of our rooms we wanted to play the card of a traditional hotel, however all our furniture are functional and our maintenance teams are ready to intervene at any time if a problem would occur. Your feedback allows us to improve our services, this one has been passed on to our head of reception so that he can re-sensitize his team. We hope that this experience will not affect your loyalty to our hotel and we would like to see you again very soon. Sincerely, Louise Guest Relation

The place to stay in Lyon

Nota Tripadvisor 4.0/5

vijayphadke Negócios - Avaliação com certificação TripAdvisor

We have stayed here several times & this was the 5th that was as good as all the previous ones. We were lucky to get a table at the Institute Restaurant that made our visit event more pleasant. Director Jean Christophe was very talented & knowledgable in explaining the food & the sites of Lyon. Located most ideally in Lyon at Bellcour. Surrounded by beautiful shops , museums nearby and almost everywhere walkable. The staff is very helpful with directions & recommending good typical Lyonaise rests. The BF is sumptuous worth it. There is one thing that the management needs to look into is to hand hold the students that are virtually managing the place. More senior managers at hand will make services even more professional. The room should have been checked for broken mirrors in the Bath for example.. This is not a critic of the students - far from it - but a Hotel needs senior managers at hand in more numbers. Excellent place to be. VP

First visit to Lyon, excellent impression

Nota Tripadvisor 5.0/5

asiaschlos Avaliação com certificação TripAdvisor

Professional welcome with personal touch. Well educated staff, always friendly and helpfull. Bar managerhighly professional and knowledgeable. Share his knowledge of the city with us. Location of the hotel at Bellecourt is the best for guest who wants to explore the city in all directions.

almost perfect

Nota Tripadvisor 5.0/5

ombra_11 Avaliação com certificação TripAdvisor

I will start with the only minor element of our stay: the 2 bathrooms in our spacious room-suite were outdated. But the I have only positive comments: location, cleanliness, breakfast, staff, overall services are perfect.

Bem localizado

Nota clientes Avis 3.5/5

Maria Casais - Comentários confirmados de ALL

O pequeno almoço é demasiado pobre para a categoria do hotel - tivemos de reforçar o pedido de fruta. Há pormenores de limpeza que poderiam estar melhor.

Perfect location and great boutique hotel

Nota Tripadvisor 5.0/5

Katherine B Famílias - Avaliação com certificação TripAdvisor

Brilliant location- easy access to old town, shopping, everywhere in Lyon. Staff wonderful. Rooms very comfortable as well as having old world charm. Luxurious and very french. Loved the windows were doubled- so no sound got into the room at all- which was surprising given the location.

Dear guest, Thank you for your nice comments about your stay. We are pleased that you have enjoyed it. We will share your review with our teams, they will be really happy. Your satisfaction is our best reward. Sincerely. Barbara Carbonnel Sales Manager.

Beautiful Hotel for Location and Foodies

Nota Tripadvisor 5.0/5

Discover660797 Couples - Avaliação com certificação TripAdvisor

We stayed in this hotel for one night prior to our Uniworld River Cruise. It is a beautiful hotel located next to the Chef Paul Bocuse Institute (cooking school/restaurant). The location is great and near great restaurants. We ate lunch at another Paul Bocuse restaurant, Le Sud, recommended by the hotel staff. It was the best meal of our 10 day trip. We booked the Circular Junior Suit with a panoramic view of Lyon. What a unique, beautiful, posh room. I highly recommend this hotel.

Dear guest, Thank you for sharing your experience. We are pleased that you enjoyed your stay. We look forward to welcoming you soon in Lyon. Sincerely Barbara Carbonnel Sales Manager.

Nice and convenient

Nota Tripadvisor 4.0/5

trevelord Famílias - Avaliação com certificação TripAdvisor

We spent one night here before starting a river cruise. The rooms were clean and comfortable and the hotel was in a convenient location. The staff were all great. Recommending places to eat and a lounge to have drinks. Our party of 6 had a nightcap in the hotel's lounge and that was very nice. Our luggage was held for us after we checked out so we could do some sightseeing before going to the dock for our river cruise. Would definitely recommend this hotel.

Dear guest, Thank you for sharing your experience. We are glad you have enjoyed your stay. Thank you for your compliments. We will be delighted to welcome you back soon. Sincerely. Barbara Carbonnel Sales Manager.

Great place to stay

Nota Tripadvisor 5.0/5

Ailkev Couples - Avaliação com certificação TripAdvisor

The location was good as the hotel is so central . We had a courtyard room which was very cool and quiet - not disturbed by the music festival on the square. Very clean room with good service from the housekeeping team. All the staff were friendly and polite and we enjoyed the little snacks in the bar when we didn't want a big meal or to go out. Liked the use of room key in the lift which increased safety.

Dear guest, Thank you for your compliments about all of our services. We are pleased that we have contributed to make your visit in Lyon memorable. We are looking forward to welcoming you back soon, Sincerely Barbara Carbonnel Sales manager.

Foodies

Nota Tripadvisor 5.0/5

danny r Couples - Avaliação com certificação TripAdvisor

Check in valet parking just perfect room little small but wit a view on square which was very nice.Hotel is perfectly located for exploring Lyon and all great restaurants.Welcome drink was a nice touch and selection of wine was great Thanks we will return

Dear Guest, We very much appreciate your comments regarding your stay. For your next stay, I invite you to book a superior room or a Junior suite with a view on place Bellecour or place Antonin Poncet. t was a pleasure to welcome you and we are delighted to learn that you had a wonderful stay with us. Sincerely. Barbara Carbonnel Sales manager

Lovely stay in Lyon

Nota Tripadvisor 5.0/5

784annmariel Solo travel - Avaliação com certificação TripAdvisor

When travelling solo on extended stays the quality of the roms and the ambiance of the staff make all the difference. Merci Le Royal Lyon. A complimemtary breakfast or welcome drink would have made it a perfect score.

Dear guest, Thank you for sharing your experience. We are glad you enjoyed your stay with us and all of our services. That is very encouraging. We will communicate your lovely comments with our team. They will be really happy. We would be delighted to welcome you again. Sincerely. Barbara Carbonnel Sales Manager.

Fine hotel, charming and centrally placed

Nota Tripadvisor 5.0/5

Valerio C Negócios - Avaliação com certificação TripAdvisor

This time everything went very well, nice room, silent , friendly reception and beautiful weather…. The room I got was recently renewed with good taste as it is the corridor of the first floor. I didn't take the breakfast for the price could be considered "expensive", but the dining room and the choices are really worth the try

Dear guest, Thank you for sharing your experience. We are glad you have enjoyed your stay and all of our services. Thank you for your compliments. Do not hesitate to book for your next stay a room and breakfast rate included. We have a lot of offers . We will be delighted to welcome you back soon. Sincerely. Barbara Carbonnel Sales Manager.

Winton-Melbourne Australia

Nota Tripadvisor 5.0/5

Winton52 Couples - Avaliação com certificação TripAdvisor

Beautiful decor and truly a pleasurable holiday accommodation experience. Staff very friendly, rooms clean an beautifully presented. Breakfasts a taste experience and a wonderful way to start each day. We have stayed here on 4 occasions over 10 years and the management never fail to impress

Fantastic!

Nota Tripadvisor 5.0/5

Wanderer24130332304 Negócios - Avaliação com certificação TripAdvisor

Fantastic hotel, at the best place in Lyon, very elegant altogether. Room (I got the superior with a view to courtyard) is large, very comfortable and clean, with classic and well kept furniture. Bed and pillows make you feel like in heaven. Breakfast is fantastic with many different options. Service is superb from reception to the cleaners. Every time I return to Lyon I will stay there!

Dear guest, Thank you for sharing your experience regarding your stay. We are glad you enjoyed your stay with us and all of our services. That is very encouraging. We will communicate your lovely comments with our team, they will be really happy. We would be delighted to welcome you again. Sincerely. Barbara Carbonnel Sales Manager.

Short but pleasant stay

Nota Tripadvisor 4.0/5

MichaelD652 Couples - Avaliação com certificação TripAdvisor

Great hotel in the centre of the city close to transport and local attractions.The perfect base to use when looking around Lyon with restaurants around the area and helpful, friendly staff.Would recommend as a hotel.

Dear guest, Thank you for sharing your review regarding your stay. We are glad to read that you enjoyed it. We hope you will choose us for your next visit in Lyon. See you soon. Sincerely. Barbara Carbonnel Sales Manager

great location, great suite, mostly great service

Nota Tripadvisor 5.0/5

SusanPMusHill Couples - Avaliação com certificação TripAdvisor

Context: 2 night weekend stay in Junior Suite, weekend. Great price for "memorable suite" - and great space, amenities etc. Wonderful service at check in, very helpful concierge and reception staff throughout.Bar service and room service were also responsive and professional.Breakfast (Sunday only, as we departed early on Monday) was the only disappointment. we had to remind, and wait ages, for our coffee. First world problem I know, but this is meant to be a 5 star hotel, and having to chase staff around to get coffee is not great. And, having ordered an omelette, and deliberately not eaten other things in the meantime, to avoid wasting food in case the omelette was enough, it was very disappointing to have to chase for that as well. The chef had forgotten to make it, despite having written down the order (and there were no other orders in the queue)> He was very charming with his apology, but it was still frustrating, and we lost sight-seeing time while waiting more than 20 minutes.There were lots of staff in the breakfast room at the time, and not many customers, so the breakfast service was a big let down unfortunately. the only things that staff need to bring are the hot food and the coffee, and they failed on both. we got our own top ups of juice, as none of the many staff came our way for that either.however, the reception staff, concierges, and housekeeping made up for it. Plus the great space and extremely comfortable bed and good shower.

Dear guest, Thank you for sharing your experience. Regarding the breakfast, we are sorry that you have not enjoyed it. We usually receive compliments about it, so please, accept our apologies. Please, be sure that we already have communicated your review with our team in order to offset these issues. Thank you again for your feedback. It will serve as an encouragement to our staff. We will be delighted to welcome you back soon. Sincerely. Barbara Carbonnel. Sales Manager.

Trip to Lyon

Nota Tripadvisor 4.0/5

Carlos Q Couples - Avaliação com certificação TripAdvisor

Well located good service but rooms and corridors dark. Cozy sitting room next to the lobby, good breakfast but not cheap. Nice bar and efficient room service. V close to the metro station and short walk to the old town and outdoor market

Dear Guest, Thank you for having taken the time to give us your impressions after staying with us. What a pleasure to read your comment. We will be happy to welcome you back for your next stay in Lyon. Sincerely.

Needs a bit more improvement

Nota Tripadvisor 4.0/5

Wako A Solo travel - Avaliação com certificação TripAdvisor

It is a high-end hotel that I paid for, but the service was inconsistent in the area of housekeeping and front desk.. Also, the hotel overall looks very nice and sophisticated, but it need lots of detailed touch-ups and cleaning. If I did not have to pay so much, I would understand, but the price I paid was for a high class hotel, so I had expected much more, and a bit disappointed..However, it was a comfortable stay.

Dear Guest, I would like to thank you for having taken the time to let us know how was your stay. I am sorry to read your comments of your disappointment and please accept our sincere apologies for not having fulfilled your expectations. We have noted your remarks concerning our staff and the details we should offer for a five star hotel. Please be assured that we have immediatly brought your comments to our staff to ensure that a similar situation does not occur in the future. I would like to thank you for your understanding and for helping us to improve the quality of our service. I hope you will give us the opportunity to welcome you again to show you our improvements. Kind Regards

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