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Pullman Mazagan Royal Golf & Spa Hotel 5 stars

Customer review rating 4.2/5 1,020 reviews

ALLSAFE approved hotel

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Pullman Mazagan Royal Golf & Spa
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+ 23 Services

Hotel extras

  • Room or suite with views of golf course, ocean or pool

  • Interested in a challenge? We've got one of Morocco's best golf courses

  • Got a thirst for adventure? Try hunting or horseback riding

  • Access to private beach + outdoor activities from 05/01 to 09/30

  • We're getting a makeover: the outdoor swimming pool is closed until 08/31

Hotel location

Pullman Mazagan Royal Golf & Spa

Route de Casablanca km7
B.P 116
.
24000 el jadida
morocco

Tel: +212523379100

Fax: (+212)523355444

Check-in from 14h00

Check out up to 12h00

  • By plane

    CASABLANCA MOHAMED V AIRPORT At 90km / 56.25 miles

  • By plane

    MARRAKECH MENARA At 140km / 87.5 miles

  • By train

    El -Jadida railway station At 6km / 3.75 miles

GPS :33.259694, -8.423583

Congress centre

  • El Jadida 5.0 km / 3.13 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 121 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 3 connecting rooms
    • No non-smoking room
    • 4 floors
  • Languages spoken at the hotel
    • French
    • Arabic
    • English
    • Spanish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Parking Pullman Mazagan
    • On site
Well-being
  • Swimming pool
    • Covered
    • On site
  • Pullman Fit
    • On site
Family
  • Services for children
    • Childrens Club for 6 to 12 years
    • Board games available
    • Childrens Club for 4 to 6 years
    • Outdoor playground for children
    • Indoor playground for children
    • Play area

Your meetings and events

The Pullman Mazagan Royal Golf & Spa offers a modern twist on Moroccan hospitality. Which means a refreshing approach to hosting meetings, seminars, incentive events...Fully equipped, naturally lit meeting areas can be configured for one space or smaller spaces for a total of 35 sq.m. With golfing nearby.Our in-house experts - that is, the dedicated Event Manager and IT Solutions Manager - step up to provide advice and assistance from start to finish.

Room descriptions and layouts

7 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Lectern

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

121 fully renovated rooms including a Royal Suite, 4 Duplex Suites, 11 Junior Suites, 18 Deluxe Rooms and 87 Superior Rooms with balconies and private terraces. All are fully equipped and offer free WIFI.

Our guest reviews for
Pullman Mazagan Royal Golf & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,020 reviews

TripAdvisor Rating 4.0/5

740 reviews

Bad experience in restaurant

Customer review rating 0.5/5

Adam Couples - 29/09/2021 Confirmed reviews ALL

I order steak of meat well done then they bring half done and when i request for the server to change it he say that is the kitchen mistake and cant do anything about it and he will warm it more , after he bring it its was burned and cant eat it . I ll pay any way even i didnt eat it or taste it .

Dear Adham, I would like to thank you sincerely for your review and comments which are really important for us. I am sorry to learn that your stay did not meet your expectations. All your requests are very important for us, in order to enhance our service continuously. I will meet all the concerned managers and especially with the Kitchen. i present you my sincerest apologies and be assured that i will take the necessary measures to rectify this situation. I hope to have the opportunity to welcome you back to our hotel very soon. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Very pleasant stay

TripAdvisor rating 4.0/5

jglaw 10/08/2021 TripAdvisor review

Always a pleasure to be in this hotel, the location is great, with a splendid terrace next to the golf course, and the beachfront just steps away. Our very nice corner room had seaview and overlooked the golfcourse. The hotel got a nice refurbishing (entrance, swimming pool, surroundings) It is time now the rooms also get some refreshing. We appreciate the kindness of staff end employees. Will be back !

Dear Guest, First of all thank you for the time you have spent commenting on our resort. What a pleasure we had to welcome you, we are really happy to get this kind of feedback from you, it is as useful to us as to our future hosts. We hope to welcome you back to our hotel very soon. Sincerely, Jalil CHEBIHI General Manager

Very nice hotel , a real 5 star

Customer review rating 4.5/5

Ilias A. Couples - 17/04/2021 Confirmed reviews ALL

Food : excellent Service at reception : excellent Very satisfied

Dear Mr. A., We would like to thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Great for relaxing

Customer review rating 4.5/5

Sanae Friends - 07/04/2021 Confirmed reviews ALL

Amazing stay and perfect for some time off and relaxing. The hotel is located between a forest and the beach, you also get to enjoy the golf experience. Would definetly recommand it to everyone looking for a gateway to enjoy the sun and the nature.

Dear Mrs. E., What a lovely review full of details, thank you! I am glad to know that your experience was amazing thanks to our great connectors ! It is so important for all the team to have our guest feedbacks. I am happy to read that you apprecied the golf, your recommendation is the best compliment that we can have from our guest! Thank you for your kind feedback and we hope to see you again among us, feel always welcome at Pullman Mazagan. Hope to hear from you soon, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa
Customer review rating 5.0/5

Valentina M. Business - 29/02/2020 Confirmed reviews ALL

I usually stay at the pullman during my business trip, they make me feel home. Special thank to md. Radija.

Dear Valentina, We would like to thank you so much for taking the time to write your honest review in relation to your recent stay. We are glad to see that you are one of our regular guests and we thank you for your loyalty. Khadija and all the team hope to see you again; you will always be welcome. Best regards, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

El Jadida for 2 nights

TripAdvisor rating 3.0/5

PratimB_12 Business - 24/01/2020 TripAdvisor review

This is my third visit to the property. Hotel has been showing signs of AGING for a long time. However, the management can still maintain the property at a higher standard that what i saw this time. For example, the restaurant is open at 6:30 am for breakfast buffet. I went two mornings at 6:45 am and no one there. I went into the kitchen to get coffee. They are busy setting food. Perhaps, 7 am is better time to open. No management to be seen. Where is the accountability?

Dear guest, Please be assured your comments regarding the service you received during breakfast has been discussed with our Manager and Executif chef so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion. We would be very grateful to welcome you again to get the chance to reverse your impressions. We are looking forward to hearing from you and to being at your service. With best regards, Jalil CHEBIHI General Manager

GREAT STAY

TripAdvisor rating 5.0/5

lydiavdd2018 Couples - 12/09/2019 TripAdvisor review

Nice hotel, with a comfortable swimmingpool a good restarurant with a good staff and the breakfast is faboulous the room is also perfect (clean and comfortable) the staff is friendly and competent shortly resumed : perfect stay

Dear guest, Firstly we would like to thank you for choosing the Pullman Mazagan for your holiday in El Jadida and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Jalil CHEBIHI General Manager

Good

Customer review rating 4.0/5

Karim L. Couples - 03/09/2019 Confirmed reviews ALL

Good experience, I would like to thank Mme Khadija at the reception and special thanks to Hossein the luggage clerk for his warm welcoming and great service Some room for improvement with waiters at the club house. They push for different drinks by saying that worm drinks like mint tea is not available, right after i saw him serving shisha regular customers mint tea. Other than that, great value for $ Thank you Karim

Dear Karim, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We hope to welcome you back to our hotel very soon sincerely, Jalil CHEBIHI Directeur Général Pullman Mazagan Royal Golf & Spa

Work in Progress NOT excepted for ACCOR group...

Customer review rating 1.5/5

Samir M. Families - 10/08/2019 Confirmed reviews ALL

Staff were friendly and lovely experience check in... but there down hill room given was perfect for family and clean... but then Air Con wasn't working the shower NO hot water... Toilet flesh running all the time... Poor maintenance and then being told by staff the air con was working and being ignored not what your looking for.

Dear Samir, We were very disappointed to read your experience during your stay in our hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We would be very grateful to welcome you again to get the chance to reverse your impressions. We are looking forward to hearing from you and to being at your service. Sincerely, Jalil CHEBIHI Directeur Général Pullman Mazagan Royal Golf & Spa

Local gem

TripAdvisor rating 5.0/5

jawadbis Family - 22/07/2019 TripAdvisor review

Nested in the middle of a forest in front of the Atlantic, this hotel is a local gem if you're looking for a quite retreat. With breath taking views on the forest on one side and the sea and old Mazagan city on the other, you'll wake-up feeling refreshed. Lot of activities are nearby such as quad, horseback riding and biking.

Dear Jawad, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at ou hotel with us and Tripadvisor readers. We hope to welcome you back to our hotel very soon Sincerely, Jalil CHEBIHI General Manager

Room Service

TripAdvisor rating 3.0/5

Relax01354082696 Couples - 27/06/2019 TripAdvisor review

Nice place but no one answer in room service!! Even I had to go down to them to ask them to answer and agin no answer during my stay!! Reception team were very helpful! Also the waiter at the club house was bad attitude !

Dear guest, Moreover, we have taken note of your comment regarding the room service and sincerely apologize for this experienced on this occasion, please know that your review has been shared with our F&B department so as to avoid this from happening in the future. We are surprised by your comment related to the behavior of one of our bartenders and we will certainly be passing your comments directly to the management responsible, however we are pleased to read that with reception team members you had positive interactions and felt well looked after at all times, which is our ultimate goal. Hope to hear from you soon, and do not hesitate to contact me to prepare your next stay: h2960-qm@accor.com. Sincerely. Jalil CHEBIHI General Manager

excelent

Customer review rating 5.0/5

A. Families - 23/04/2019 Confirmed reviews ALL

Great service the staf were very welcoming the room was clean and excellent wifi

Dear A., We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI Directeur Général Pullman Mazagan Royal Golf & Spa

A great place to relax and stay

TripAdvisor rating 5.0/5

Unimog2014 Couples - 09/03/2019 TripAdvisor review

Stayed here on a driving trip around Morroco. Great location and service and views. Would recommend this as a resort to relax and unwind. The food was excellent and the rooms were clean and spacious. Great ammenties and a short driving distance to the historic town.

Dear guest, It is always a pleasure to receive such comments, I am very happy that your stay at the Pullman Mazagan was a success! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Jalil CHEBIHI General Manager

relax and looked after

Customer review rating 5.0/5

Babette Couples - 06/03/2019 Confirmed reviews ALL

We had a wonderful stay. All members of the staff were very attentive to all our eventual requirements. We felt looked after completely. The hotel rooms are nice and cosy. The location of the hotel was perfect for us as we were looking for a quiet place to relax and we did as well near the pool and near the golf course. The fact that we had the possibility to receive the golf initiation offered was fantastic. in the evening it was sometimes chilly in the room and the heating worked perfectly, which is not always the case in other hotels. We would like to thank everybody for our pleasant stay, especially the staff at the breakfast who were nice and made sure we had the tasty Moroccan pancakes or fried eggs. Thanks again and see you later in the year.

Dear Babette V., We would like to sincerely thank you for sharing your experience at Pullman Mazagan Royal Golf & Spa. It was a real a pleasure to welcome you in our great family ! The Pullman Mazagan is indeed at the great location, but mostly thanks to the Heartists team who is always caring for our guests. I will personnally congratulate each of them. We hope to see you very soon again! Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Staff very friendly and very helpful but maintenance to be improved

Customer review rating 3.0/5

M. Solo - 25/12/2018 Confirmed reviews ALL

The location is great, the staff is great but the hotel needs better maintenance. Empty room bar, no safe in the room, shower door missing, etc..

Dear Vafa, I would like to thank you for sharing your opinion with transparency concerning your stay at Pullman Mazagan Royal Golf & Spa. We are glad to read that you appreciated our lovely and very helpful staff. However, we are saddened to learn that your stay was not entirely enjoyable and that you were not fully satisfied with our service. Your reviews are very important for us, we want to enhance our service continuously. We would be very grateful to welcome you again to get the chance to reverse your impressions. We are looking forward to hearing from you and to being at your service. With best regards, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

business trip

Customer review rating 4.5/5

D. Business - 19/11/2018 Confirmed reviews ALL

Extremely satisfied for a short stage

Dear Stanislas, We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Great hotel, great staff very friendly

Customer review rating 5.0/5

Zakaria D. Business - 05/11/2018 Confirmed reviews ALL

Upon arrival I were warmly welcomed by the staff Special thanks to: Mr Jalil; the General Manager often walking around and talking to his customers, very dedicated and friendly guy Mr Bennani and OUMhani are so professional, helpful & their staff is friendly and attentive Jinan the Moroccan chief restaurant and their restaurant trainees Front desk team: Iman, Hakima Sonia Spa Manager The atmosphere is so special that it really felt like home to me. All respect for hotel staff

Dear Zakaria, First of all thank you for the time you have spent commenting on our resort. What a pleasure we had to welcome you , we are really happy to get this kind of feedback from you. We hope to welcome you back to our hotel very soon Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

disapointing

Customer review rating 2.0/5

Anonymous Families - 15/09/2018 Confirmed reviews ALL

service bad, staff with a rude attitude, strong bad smell in the room, couldn't even find a place to park. On the website, it was impossible to make the booking , something wrong with the website. we had to call the hotel to make the reservation over the phone , but it was just a nightmare. the wait time so long and then they hang up on us...unbelievable!

Dear Samira, Thank you for taking the time to tell us about your experience at the Pullman Mazagan Royal Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Fun

Customer review rating 4.0/5

Julian Couples - 31/07/2018 Confirmed reviews ALL

Loved the pool, so close to the sea, golf club lunch was great and the restaurant in the hotel was very nice. Friendly at reception and behind the bar. Breakfast great too.

Dear Julian, We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Disappointing as a 5-Star resort

Customer review rating 3.0/5

Jeroen Couples - 29/07/2018 Confirmed reviews ALL

Had expected (much) more from this place. Not very well maintained, a smoking smell in the toilet that did not go away over 4 days, spa closed, lack of drinks choices in the bar, etc. did not meet my expectations for a short Holiday.

Dear Jeroen N., I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about your experience. At Pullman Mazagan, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely. Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

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