ibis Zurich Messe Airport Hotel 3 stars

Live music is not the best idea in an airport hotel where people often have to get up early and just want to have a relaxed dinner the night before. Moreover, for having booked online and having submitted all data the check-in took very long.

It appears not many people staying at the IBIS Zurich Messe/ Airport for a week or longer. However, the room was clean and cleaned on a daily routine. Personal was friendly and alway ready to help. The hotel parking fees are a bit high, for hotel guests, lower parking fees would result to a 5 star rating and a 10 in the overall satisfaction rateing

Everything was fine, fast checkin, fast checkout, nice room, perfect for short business trip.

Ibis hotel is not far from railway station and airport. It's comfortable, modern and cosy.

Stayed 3 night, god value for money close to public transport. Room was good staff friendly

Very clean room, kindly receptionist

The stuff was friendly and the room clean! I loved the comfortable bed! The bathroom is small, but for a short stay it is enough. The only thing that disturbed me, is that nobody told us that breakfast is only until 10, so we didn't have enough time to eat, but the food was very good! Vou can choose in between cereals, yoghurt, bread with cheese and bacon and you can even make pancakes or waffles! Also the location of the hotel is good! Not to far away from the old city and easy to reach from the airport. All in all a very nice hotel!

Great

HEating system is not optimal. Curtain is over the radiator.

Location was ideal with a great breakfast spread. Room was small but adequate although the pillows could be better than 2 flat soft ones that you will have to fold and stack if you prefer pillows that have the volume.

Good hotel.it would be useful to have a coffee machine in the lobby as kettles are not provided in the rooms

The hotel/room is fine for a short stay and the pricing is fair for the Zurich region. The rooms are quite small, so a longer stay would be a problem for me. Staff was friendly and the service was good. I was however a bit disappointed with one aspect. 2 days before arrival I got an email message for an early checkin. Good for you, cause I delivered all information prior arrival, good for me to make checkin smoother at arrival. Within this process the website offered as well an easy checkout option. Prerequisite was entering the credit card and paying 60 CHF upfront on the card. The idea was that at checkout I could just give my room keys back and walk away. You would send me an invoice and charge any additional costs on the room to my card, of which 60 CHF were reserved already. When I wanted to pay our bar bill to the room, I was informed that I need to once more register my credit card at the reception desk. I explained that I chose the easy checkout option and that my card was already charged with 60 bucks. The lady bartender did not understand what I was talking about, she was unaware of the early checkout option process offered by your website. I was willing to register my card, even if it made the whole process of early checkout obsolete. Why register on the internet and a second time at the reception desk? However at the time there were several other guest who wanted to checkin, so nobody had time to register my credit card. I ended up in paying cash in the hotel. I am not sure on whether it was a training issue of your staff. If yes it can happen, if no then I suggest you remove your easy checkout option from the offering. Best regards Roland S.

I booked via booking.com / I find it sometimes confusing to where I get the better deal.. via your website or another. The room was small but practical. The service was good, efficient and friendly and the location ideal for my visit at the FESPO.

The hotel lobby and staff are terrific. 100% satisfied and happy to recommend them to anyone who asks. The guest room itself had a number of important defects that would make pause before considering the location again: 1) The bed was worn out... the edges of the mattress were firm and comfortable, but the middle of the mattress was caved in. 2) The plastic cups in the bathroom were cracked and would not hold water. 3) The curtains would not completely block out outside light.

Good location and good breakfast