Hotel - Novotel São Paulo Center Norte
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Novotel São Paulo Center Norte Hotel

4.0/5 1,611 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool (Nearby)
  • Fitness centre
  • Well-being
    • Sauna
    • Solarium (Nearby)
  • Squash court

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ERICSSON1.1 km / 0.68 mi
NADIR FIGUEIREDO2.9 km / 1.8 mi

Congress centre

ANHEMBI CONVENTION2.6 km / 1.62 mi MART CENTER CONVENTION3 km / 1.88 mi

Exhibition centre

EXPO CENTER NORTE2.2 km / 1.37 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel São Paulo Center Norte Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FERNAO DIAS 48 m2 0 m 25 18 25 15 0
JESUITAS 50 m2 3 m 30 15 15 20 0
BORBA GATO 94 m2 3 m 80 30 30 40 70
RAPOSO TAVARES 94 m2 3 m 80 30 30 40 70
ANHANGUERA I, II E III 395 m2 3 m 530 80 80 240 380
ANCHIETA I E II 515 m2 3 m 700 90 90 384 400
BANDEIRANTES I, II E III 620 m2 3 m 850 100 100 450 550
    • Flipchart
    • Meeting room
    • Office
    • Podium
    • Lectern
    • Day light
    • Video equipment
    • Airconditioned meeting room
    • WIFI access
    • Wedding co-ordinator
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 335 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 7 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • Telephone
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.5/5 ALL Rating 15,751 reviews

Our guest reviews for
Novotel São Paulo Center Norte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,611 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 17/02/2020 Confirmed reviews ALL
« Good Stay »

VEry good

Cintia D. Business - 14/02/2020 Confirmed reviews ALL
« Boa estadia »

Positiva

Camila Families - 12/02/2020 Confirmed reviews ALL
« Good stay »

Everything were nice. The only point that I can complain about is the lack of vegan options in the breakfast and lunch menus. You could offer vegan breads, tofu and vegan milk (like cashew milk or almond milk).

Bruno B. Business - 06/02/2020 Confirmed reviews ALL
« Nice Experience »

This Hotel hás a good location, very nice instalation and good service. Only stayed for one Night therefore had a good time.

Patricia V. Business - 04/02/2020 Confirmed reviews ALL
« well located »

Good experience in terms of amenities but terrible experience on bar and restaurant

Pedro M. Business - 03/02/2020 Confirmed reviews ALL
« Extremely expensive for a regular hotel »

The attention is not good in both restaurants, the breakfast is more than regular is even bored, the food also is just like "ok". The room regular, everything is regular less the absurd price.

Jumpei Business - 02/02/2020 Confirmed reviews ALL
« Comformable Stay »

Convenient to go to Expo. But a little far from central.

Cluve Business - 23/01/2020 Confirmed reviews ALL
« Empty room »

Hotel has good locatios and people provide great service. Only problem was the room was empty!! No bedside light or bedside table!

Marlon Business - 21/01/2020 Confirmed reviews ALL
« Terrible »

The front desk realy doesn´t know how to guest. Didn´t give me welcome drink. Didn´t give a room far from elevator as requested. after change room, air conditioner was not working terrible night i´ll never come back.

Kimeshen Friends - 18/01/2020 Confirmed reviews ALL
« Mr »

Exellent service good comfort hotel is amazing and neat .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kimeshen, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Clara Couples - 07/01/2020 Confirmed reviews ALL
« Unpleasant stay »

We stayed 12 nights and our experience wasn't pleasant. We had problems since we checked in, since they couldn't find our reservation because it was reserved with Banstur(a travel plan). We could clearly see a difference of treatment with the guests that reserved with a travel plan and the other guests. We have Accor Silver and with that we should be able to get a courtesy drink, which the hotel didn't give it us even when I showed the page where it said we should get it. The room wasn't well maintained. The bathroom door wasn't closing properly, the bed was very uncomfortable and very hard. We asked to change rooms but they told us that all beds in the hotel were the same, which was a complete lie since the new room we moved to, the bed was much better and clearly different. Also had a problem with our room card that got demagnetized and when we went to the front desk to ask for a new one, all we had to say was our room number. For our surprise they didn't ask for any kind of ID and even said our names, which I confirmed. So basically anyone could have access to any room. We found that very strange, since for breakfast you have to say nor only the room number, but also the name of all people that are staying there. Speaking on the breakfast, I had the unpleasant luck to get a used dirty spoon that was mixed with the clean ones. It had a red lipstick stain on it (that I clearly wasn't wearing it) and unfortunately I only noticed after I used it. The worse thing happened was at one night, when we woke up at 4 am with some crazy guy yelling and slamming the doors on the hallway. We called front desk and they were extremely rude saying they already knew and they were sending security. When security got there they didn't stop the guy from anything, and he was hitting on the doors, screaming very loud and trying to enter the rooms, including ours. Only the police managed to get him out, the hotel security didn't stop him from anything. We had no idea if it was someone dangerous, if it was a hotel guest or even someone from outside. That was very scary and the hotel didn't do anything to compensate this. The location is very good, but it's not worth dealing with all that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

S. Couples - 02/01/2020 Confirmed reviews ALL
« Professional staff, relaxed stay. »

My stay for two days holiday was relaxed. The stay was professional and efficient. Thanks for all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Monica T. D. S. Families - 28/12/2019 Confirmed reviews ALL
« Excellent rooms »

Me and my mother stayed at the hotel by the christmas festivities occasion. The room was excellent, clean and the hotel staff friendly and cooperative. I have a suggestion: My mother is 87 and have a diminished viewing accuracy. She thought the room should be brighter because the dim light made it difficult for her to see.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Monica Tavares dos s., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Nalini Families - 25/12/2019 Confirmed reviews ALL
« Very good »

Was Nice and comfortable , the breakfast was great !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lady. Nalini Babou P., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Fernando S. Business - 16/12/2019 Confirmed reviews ALL
« Great experience »

I've been hosted for a 3 day training period and everything was better than expected. Great rooms, very clean, spacious and quiet. Food ir very good and the hotel team is very well trained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fernando, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Soraya C. Families - 11/12/2019 Confirmed reviews ALL

Ótima super recomendo o novotel norte

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Soraya C., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Fe… Business - 09/12/2019 Confirmed reviews ALL
« Great breakfast and service since the front desk until check out »

I was there for working and my stay was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Anonymous Business - 06/12/2019 Confirmed reviews ALL
« Hotel like a Youth Hostel »

During my stay there was a reunion for kids ongoing, they used the hotel as a youth hotel and the management did not work out getting the young people to be quite. I complained during my three night stay about the behaviour several times. About that the hotel is very noisy (slamming doors, slim walls, could hear the neighbours clearly). The breakfast was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Le… Solo - 25/11/2019 Confirmed reviews ALL
« Pleasant stay »

I booked this hotel after missing a flight. It was last minute but it was super easy. They have carts to roll your luggage, nice clean rooms and a wonderful breakfast. Would have stayed here again.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Leila L., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Cristian Families - 16/11/2019 Confirmed reviews ALL
« Good attention as usual but the facilities are not at the same level as before »

We had to change the room because there was no bulb in a lamp, there was a dead cockroach in the room, and in the other room we took there was ants. The bathrooms were not as good as before. It looks like the category of the hotel is lower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cristian Marcos, Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. Please rest assured that we are taking the appropriate measures with our team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

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