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Sofitel Chicago Magnificent Mile Hotel 5 stars

Customer review rating 4.6/5 23,636 reviews

ALLSAFE approved hotel

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Sofitel Chicago Magnificent Mile
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+ 10 Services

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Cash machine
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 11 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 chicago
united states

Tel: +13123244000

Fax: (+1)3123244026

Check-in from 15h00

Check out up to 12h00

  • BROADWAY :  36 N/A

  • CHICAGO :  66 N/A

  • SHERIDAN :  151 N/A

  • BLUE LINE :  CHICAGO

  • RED LINE :  CHICAGO

  • By plane

    CHICAGO OHARE AIRPORT At 25km / 15.54 miles

  • By plane

    MIDWAY At 20km / 12.43 miles

  • By plane

    OHARE INTERNATIONAL AIRPORT At 17.7km / 11 miles

  • By car

    KENNEDY EXPRESSWAY - OHIO STREET At 1km / 0.62 miles

  • By train

    UNION STATION At 1.9km / 1.18 miles

GPS :41.898383, -87.627573

Companies

  • ABN 2.0 km / 1.24 mi
  • ACCENTURE 1.77 km / 1.1 mi
  • AIG 2.0 km / 1.24 mi
  • AON 2.0 km / 1.24 mi
  • BANK OF AMERICA 2.41 km / 1.5 mi
  • BANK ONE 2.0 km / 1.24 mi
  • BOARD OF TRADE 2.9 km / 1.8 mi
  • BOEING 2.0 km / 1.24 mi
  • BP 2.57 km / 1.6 mi
  • CHASE TOWER 2.57 km / 1.6 mi
  • CIGNA 2.5 km / 1.55 mi
  • COMCAST 1.29 km / 0.8 mi
  • DELOITTE 2.9 km / 1.8 mi
  • DELOTTE TOUCH 2.0 km / 1.24 mi
  • ERNST & YOUNG 2.41 km / 1.5 mi
  • ERUST & YOUNG 2.5 km / 1.55 mi
  • GOLDMAN SACHS 2.74 km / 1.7 mi
  • HARRIS BANK 2.0 km / 1.24 mi
  • IBM 2.74 km / 1.7 mi
  • LEO BERNETT 2.0 km / 1.24 mi
  • MARS 1.21 km / 0.75 mi
  • MARSH USA 2.9 km / 1.8 mi
  • MCKINSEY & CO 1.5 km / 0.93 mi
  • MERCHANDISE MART 2.41 km / 1.5 mi
  • POLO RALPH LAUREN 0.48 km / 0.3 mi
  • PWC 1.29 km / 0.8 mi
  • R R DONNELLY 2.0 km / 1.24 mi
  • UNITED CENTER 25.0 km / 15.54 mi

Your meetings and events

Unforgettable events come naturally at Sofitel Chicago Magnificent Mile with more than 10,000 square feet of meeting space featuring breathtaking city views. Let our stylish decor and flawless service set the stage for meetings of distinction.Choose from spectacular hotel meeting venues including a 4592-square-foot ballroom eight meeting rooms and a private dining room with open kitchen. Enjoy expertly prepared French cuisine and create incomparable meetings.

Room descriptions and layouts

11 

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Indoor and Outdoor facilities

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • Video equipment

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

Our restaurants and bars

CDA

Type of cuisine: Mediterranean

Executive Chef Cliff Crawford brings a new dining experience to Sofitel Chicago Magnificent Mile. CDA, the property's reinvented lobby-level restaurant, is a neighborhood meeting place that features Mediterranean small plates.

Menu (PDF) Cocktail menu (PDF)
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

LE BAR

Stylish modern bar featuring floor to ceiling glass walls, inviting library area and specialty martinis, and an extensive selection of Champagne and wines.

Non contractual photo

Our guest reviews for
Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

23,636 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,071 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Understated elegance in the Water Tower complex

TripAdvisor rating 5.0/5

s118502 02/08/2021 TripAdvisor review

Sofitel is one of my favorite hotel brands. The recently renovated Sofitel in Chicago is elegant and refined, without being ostentatious. My husband and I enjoyed our four nights in the Sofitel Magnificent Mile very much, and will be back! Although we are not handicapped, we were given a handicapped room (which is fine). Areas for improvement are all related to the bathroom in the room we stayed: 1. No hooks for towels; there is no where to hang the towels to dry. Please add hooks or towel racks 2. Not enough ledge space in the shower. There was one small ledge that can barely fit a full bottle of shampoo (or the three travel sized toiletries provided by Sofitel). Please add more ledges in the shower 3. Shower door. The glass door doesn't completely seal, so when water hits the glass shower door, it automatically leaks onto the floor (a lot of water gets on the floor - three bathmats to soak up!) Thanks, Virginia

Dear Virginia, Thank you so much for staying with us while you were in Chicago. We are pleased to hear that you enjoyed your stay. We value your feedback regarding our bathrooms and will relay this to our Engineering department for follow up and action. The next time you find yourself in Chicago, we would welcome the opportunity to host you once again. Thank you!

Great stay!

Customer review rating 5.0/5

Kaya Friends - 29/07/2021 Confirmed reviews ALL

Great location, fabulous hotel and rooms!

WONDERFUL!

Customer review rating 5.0/5

Rojo Families - 29/07/2021 Confirmed reviews ALL

The staff were very professional, accommodating and treated us with dignity and respect! The room was very clean and I felt comfortable and safe!

Staff great, room and general property condition not good.

Customer review rating 3.5/5

Anonymous Families - 29/07/2021 Confirmed reviews ALL

Many problems with the room-- bed needs replacement, room safe had to be replaced, coffee maker broken, pillow that should be tossed, not up to usual cleanliness standards upon arrival. Generally the room felt very tired and unattended. Had to request room amenities like slippers, second robe, extra tissue, soap... My on file profile (from years of stays at this hotel) ignored prior to and at check-in such as requesting a room away from service station, ice maker, elevator.

Poor communication from directors to front desk staff

Customer review rating 2.5/5

Megan Friends - 29/07/2021 Confirmed reviews ALL

We stayed at Sofitel this past weekend for our wedding block. We loved the location of the hotel, suites, food in CDA, and drinks at the bar. We had a few events set up at Sofitel for our wedding guests including an after wedding reception party at the bar & Farewell Brunch, which to our deep regret were not arranged and communicated from Christine to the staff working that weekend. The staff and management seemed to have no insight into the planning and communication between Christine & myself from the past several months. We were very disappointed our events were so poorly executed and how we had to argue with staff members simply to receive the exact things we were promised by Christine. We will not be recommending Sofitel to our many engaged friends planning their weddings this year (and they frankly are not interested in Sofitel after after seeing how each event was so terribly ruined by Sofitel).

Nice hotel

Customer review rating 4.5/5

Mike K. Couples - 29/07/2021 Confirmed reviews ALL

Very nice stay. Professional and competent staff.

Customer review rating 4.5/5

Molica J. Families - 28/07/2021 Confirmed reviews ALL

It was a great experience.

Clean hotel, nice room set up and excellent service.

Customer review rating 4.0/5

Todd Families - 28/07/2021 Confirmed reviews ALL

Nice hotel in a great location. Need to improve the bar dinner menu or open the restaurant for dinner.

Exceptional Hotel

Customer review rating 5.0/5

Mahsa Couples - 28/07/2021 Confirmed reviews ALL

Beautiful hotel with the best staff and location you could want in Chicago. The rooms are very clean, the hotel is in a very nice, safe area conveniently located near all tourist destinations. The rooms are very clean and you can text the hotel for any items or requests. They quickly respond and are all so nice. Best place in Chicago to stay.

Unparalleled customer service!

Customer review rating 5.0/5

Mrs. G. Families - 27/07/2021 Confirmed reviews ALL

We arrived early and were able to check in to an available suite. While it was on a lower floor, we were grateful for the opportunity to rest. Prior to our arrival, the staff took the time to map out instructions for our arrival via the CTA. The directions were spot on. The location of the hotel is perfect; but what impressed us most was the level of service. Especially, with the housekeeping staff! They were thorough and diligent with their cleaning process, professional, and immediately responsive. In a normal environment, that would be exceptional, but particularly so amid the pandemic. Our suite was blissful! So spacious, clean, and well appointed! Thanks for a wonderful stay!

Good stay

Customer review rating 4.0/5

John C. Families - 27/07/2021 Confirmed reviews ALL

Overall very enjoyable. Prices on your lounge are a little much !

Great room!!! The second time

Customer review rating 5.0/5

Morghan Families - 27/07/2021 Confirmed reviews ALL

We were extremely unsatisfied with the room we were given. My husband went to the front desk and the issue was rectified immediately. Fantastic service and fantastic new room

Housekeeping could be better

Customer review rating 2.0/5

Katherine M. Families - 27/07/2021 Confirmed reviews ALL

The hotel is nice enough, but for this price and a Sofitel, I expected much, much more. We requested room service for the next day by phone and never received it. The person I spoke with told me he was scheduling it right then while we were talking. When we returned the next day, our room hadn't been cleaned and I left a review regarding that negative experience and called the front desk and asked for a list of items that we needed. No one came so one hour later, I posted a review noting my frustration and the housekeeping supervisor called me and said she would send someone up with what we needed right away. The person sent up only brought a few of the things we requested, plus a handful of Hermes lotion/soap bottles that we didn't ask for and which smell bad. Also, the trash can by the elevator on our floor was overstuffed (with the same trash sticking out of it) the entire duration of our visit (3 days) and never emptied!

Unacceptable

Customer review rating 0.5/5

Flamond R. Solo - 27/07/2021 Confirmed reviews ALL

Arrived with 3 bellman standing near curb. Not one assisted with luggage until I asked. This has been the case on every stay and has been brought to the attention of front desk during each stay. Dirty glassware , subpar food as exorbitant prices. Accor online and property systems not synced. Paid for upgrade and given room directly across from ice machine. Door banged day and night. Advise front desk only to be told “Sorry”. No effort to move room to address the matter.

Well located, Very accomdating

Customer review rating 4.5/5

Jodi S. Families - 27/07/2021 Confirmed reviews ALL

Staff weee very accommodating. Good location. Clean, comfortable rooms.

Good stay

Customer review rating 5.0/5

Demario S. Solo - 27/07/2021 Confirmed reviews ALL

Love it

Customer review rating 2.5/5

Tamara C. Couples - 27/07/2021 Confirmed reviews ALL

While there I developed what I thought was acne it seemed to get worse by the day. It became extremely itchy and inflamed. I came home to discover I had bed bug bites on my face. I’m still dealing with the very uncomfortable bites. The hotel was beautiful and staff were great, but the bites made my stay a horrible experience all around.

Good locale

Customer review rating 4.0/5

Db Families - 27/07/2021 Confirmed reviews ALL

Pleasant

Wonderful Experience

TripAdvisor rating 5.0/5

thomasnickz Business - 11/03/2021 TripAdvisor review

Combined business and leisure travel into a wonderful experience. Sofitel property is conveniently located to business center and restaurant district. Service was impeccable and LeBar was a great way to start each evening.

Dear thomasnickz, Thank you so much for letting us know that you had a nice stay with us. We are delighted to hear that our service went above and beyond to show you the true nature of our French hospitality. The next time your business travels, or personal travels, bring you back to Chicago, we look forward to once again being your hosts!

Fantastic

TripAdvisor rating 5.0/5

George P 27/01/2021 TripAdvisor review

A Wonderful Stay Fantastic Food & Beverage & The Staff Is Over The Top to make the stay special the lounge is beautiful great service nice fireplace the views from the the prestige suites are awesome. the stores to shop at are great the restaurant and entertainment is in close proximity

Dear gpassias, Thank you so much for letting us know that you enjoyed your stay. We are delighted to hear that our staff went above and beyond to show you the true nature of our French hospitality. We look forward to welcoming you back soon!

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