Sofitel Chicago Magnificent Mile Hotel 5 stars

Customer review rating 4.6/5 22,968 reviews
Sofitel Chicago Magnificent Mile
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Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 11 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611
chicago
united states

Tel: +13123244000

Fax: (+1)3123244026

Contact email

Check-in from 15h00

Check out up to 12h00

  • BROADWAY :  36 N/A

  • CHICAGO :  66 N/A

  • SHERIDAN :  151 N/A

  • BLUE LINE :  CHICAGO

  • RED LINE :  CHICAGO

  • By plane

    CHICAGO OHARE AIRPORT At 25km / 15.54 miles

  • By plane

    MIDWAY At 20km / 12.43 miles

  • By plane

    OHARE INTERNATIONAL AIRPORT At 17.7km / 11 miles

  • By car

    KENNEDY EXPRESSWAY - OHIO STREET At 1km / 0.62 miles

  • By train

    UNION STATION At 1.9km / 1.18 miles

GPS :41.898383, -87.627573

Companies and event centres nearby

Companies

ABN2.0 km / 1.24 mi
ACCENTURE1.77 km / 1.1 mi
AIG2.0 km / 1.24 mi
AON2.0 km / 1.24 mi
BANK OF AMERICA2.41 km / 1.5 mi
BANK ONE2.0 km / 1.24 mi
BOARD OF TRADE2.9 km / 1.8 mi
BOEING2.0 km / 1.24 mi
BP2.57 km / 1.6 mi
CHASE TOWER2.57 km / 1.6 mi
CIGNA2.5 km / 1.55 mi
COMCAST1.29 km / 0.8 mi
DELOITTE2.9 km / 1.8 mi
DELOTTE TOUCH2.0 km / 1.24 mi
ERNST & YOUNG2.41 km / 1.5 mi
ERUST & YOUNG2.5 km / 1.55 mi
GOLDMAN SACHS2.74 km / 1.7 mi
HARRIS BANK2.0 km / 1.24 mi
IBM2.74 km / 1.7 mi
LEO BERNETT2.0 km / 1.24 mi
MARS1.21 km / 0.75 mi
MARSH USA2.9 km / 1.8 mi
MCKINSEY & CO1.5 km / 0.93 mi
MERCHANDISE MART2.41 km / 1.5 mi
POLO RALPH LAUREN0.48 km / 0.3 mi
PWC1.29 km / 0.8 mi
R R DONNELLY2.0 km / 1.24 mi
UNITED CENTER25.0 km / 15.54 mi

Congress centre

MCCORMICK PLACE8.0 km / 4.97 mi

Exhibition centre

NAVY PIER1.0 km / 0.62 mi

Your meetings and events

Unforgettable events come naturally at Sofitel Chicago Magnificent Mile with more than 10,000 square feet of meeting space featuring breathtaking city views. Let our stylish decor and flawless service set the stage for meetings of distinction.Choose from spectacular hotel meeting venues including a 4592-square-foot ballroom eight meeting rooms and a private dining room with open kitchen. Enjoy expertly prepared French cuisine and create incomparable meetings.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Indoor and Outdoor facilities

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • Video equipment

  • High speed transmission line

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

CLASSIC ROOM - 1 King Size Bed, Floors 6-10

  • Max. number of persons: 2
  • Area: From 33m²
  • Views: City side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 1 King Size Bed, Floors 11-21

  • Max. number of persons: 2
  • Area: From 33m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM CITY VIEW - 1 King Size Bed, Floors 22-32, Best Views Guaranteed

  • Max. number of persons: 2
  • Area: From 33m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 2 Full Size Beds, Floors 6-32

  • Max. number of persons: 4
  • Area: From 33m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

JUNIOR SUITE - 1 King Size Bed, 1 Pull out Sofa Bed

  • Max. number of persons: 4
  • Area: From 47m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

PRESTIGE SUITE - 1 King Bed, 1 Pull out Sofa Bed, 1 Bedroom and 1 Living Room, Corner Suite

  • Max. number of persons: 4
  • Area: From 65m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Accessible room

JUNIOR SUITE - 1 King Size Bed - ADA Accessible, 1 Pull out Sofa Bed

  • Max. number of persons: 4
  • Area: From 47m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

CDA

Type of cuisine: Mediterranean

Executive Chef Cliff Crawford brings a new dining experience to Sofitel Chicago Magnificent Mile. CDA, the property's reinvented lobby-level restaurant, is a neighborhood meeting place that features Mediterranean small plates.

LE BAR

Photo non contractuelle / Strictly non binding

Stylish modern bar featuring floor to ceiling glass walls, inviting library area and specialty martinis, and an extensive selection of Champagne and wines.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CDA Bar

Photo non contractuelle / Strictly non binding

The bar at CDA restaurant continues with the theme of a welcoming, communal atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

22,968 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,028 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great support under challenging circumstances

Customer review rating 4.6/5

Anonymous Families - 31/03/2020 Confirmed reviews ALL

Had to move out daughter home from college due to the Covid-19 pandemic, so spent the night in your beautiful and very clean but mostly empty hotel

Resort fee

Customer review rating 4.6/5

Peter C. Solo - 28/03/2020 Confirmed reviews ALL

Why am I charged a resort fee when everything in the hotel was shut down? No valet, bar closed, etc. the complimentary newspapers on each floor were from March 19th ... I paid to stay in a jr suite on March 26th. Ridiculous I was charged a resort fee for this stay.

Bonjour Mr. C., Thank you for taking the time to tell us about your experience at the Sofitel Chicago Magnificent Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We thought that we had cleared the automatic amenity fee charge from all of the rates. However, your AAA rate still had it attached. We have of course reversed the charge and refunded the amount to your credit card. I emailed you a revised folio. Please charge this error to our heads and not our hearts as we would never want you to be charged for services you weren't able to enjoy. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Merci, J. Kyle Jackson Director of Rooms T. +1… Sofitel Chicago Magnificent Mile 20 E. Chestnut Street, Chicago, IL 60611
Customer review rating 4.6/5

Anonymous Business - 24/03/2020 Confirmed reviews ALL

Beautiful hotel. Staff is awesome.

Good Stay

Customer review rating 4.6/5

D Couples - 23/03/2020 Confirmed reviews ALL

Good stay

Don't leave anything in the room you won't get it back!!

Customer review rating 4.6/5

Steve M. Business - 23/03/2020 Confirmed reviews ALL

I had accidentally left a bottle of fine wine in the room. I called once I arrived at the airport, about an hour after checkout, to let them know I left the bottle in the room. I indicated to the guest service person that answered my call exactly where it was and the type of bottle it was. They told me housekeeping didn't find a bottle in the room. Someone was not telling the truth because I was 100% sure it was there.

Extremely Impressed

Customer review rating 4.6/5

Mitchell Couples - 23/03/2020 Confirmed reviews ALL

From the time of booking, things were so easy and smooth. I received a few emails prior to check-in to make sure things would be great upon my arrival. The staff was very professional and nice. The room was so beautiful with an amazing view. The extra touches the hotel gave were memorable. I did not want to leave. Very impressed.

The hotel charged $78 dollars a night for parking but didn’t notify us of that until check out

Customer review rating 4.6/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

The hotel charged $78 dollars a night for parking but didn’t notify us of that until check out . I have stayed in high end hotels throughout the world and have never paid this much for parking . I asked the hotel manager for an adjustment and was told that she couldn’t do anything and that I am not the only one to complain . Everyone does .

Excellent Hotel in Chicago

Customer review rating 4.6/5

Steve Couples - 23/03/2020 Confirmed reviews ALL

All was good, easy check in and check out, we didn't use the restaurant but the room was nice and clean, we didn't use any hotel facilities during our two night stay, The bed wasvery comfortable we will definately return at a future date.

Great hotel right in the heart of Chicago

Customer review rating 4.6/5

Anonymous Friends - 22/03/2020 Confirmed reviews ALL

I had previously only stayed at the Intercontinental, which I was not crazy about from an overall service perspective. Rooms are never ready, checking in takes forever and the people who work there are typically eh. Our stay at the Sofitel could not have been more different. Everyone who worked there was amazing, check in was a breeze, the bar/restaurant was great and the room Was beautiful. Also, location can’t be beat!

Customer review rating 4.6/5

Anonymous Families - 22/03/2020 Confirmed reviews ALL

Pillows awful. Room temperature hot no matter how low we had temp set. Bill messed up-billed for items we did not consume.. have called twice and it is still not settled.

Corona

Customer review rating 4.6/5

Anonymous Families - 22/03/2020 Confirmed reviews ALL

My daughter said: “Why can’t we quarantine ourselves here?” Overall it was a fantastic experience. I rated It an 8 instead of a 10 because the costs piled up quick. Parking, mini bar and room service nearly quadrupled the price.

Beautiful, pet friendly, everyone was super nice

Customer review rating 4.6/5

Kristi P. Families - 22/03/2020 Confirmed reviews ALL

We tried 2 other hotels before finding yours. We drove up and we’re able to get a pet friendly room in such a beautiful hotel. Everyone of the staff was very nice even in this stressful time now. We loved it hear and felt so safe. Thank you

Customer review rating 4.6/5

J Couples - 21/03/2020 Confirmed reviews ALL

Great! Super clean, great location, everyone was friendly

Excellent stay. Better Customer service!

Customer review rating 4.6/5

Ariel B. Friends - 20/03/2020 Confirmed reviews ALL

This was an outstanding stay. Loved everything about the place. Well located.

good stay

Customer review rating 4.6/5

C. Solo - 20/03/2020 Confirmed reviews ALL

Good stay, staff is polite

Lovely Staff, well appointed rooms and fabulous location

Customer review rating 4.6/5

Angela N. Business - 19/03/2020 Confirmed reviews ALL

I stayed for a month, so it was essentially my home. The staff was lovely and attentive and the bed was excellent. I wish that the huge TV in the room allowed streaming. I had to use my tablet to watch my preferred content. Housekeeping was excellent. I hope in the future you implement a recycling program.Thank You

Customer review rating 4.6/5

Anonymous Couples - 19/03/2020 Confirmed reviews ALL

Room fantastic except the phone did not work and someone had smoked in the room. Also we were told u had room service. However there was nothing on the menu.

Well located

Customer review rating 4.6/5

Anonymous Friends - 18/03/2020 Confirmed reviews ALL

One of my best stays! Everyone who works there makes You feel welcomed. The front desk is very friendly and housekeeping is fantastic. The greeter at the entrance very friendly and helpful! Needles to say, if we come back to Chicago I would stay within this hotel. I recommend 100%!

Great Hotel, Great Location

Customer review rating 4.6/5

D W. Business - 18/03/2020 Confirmed reviews ALL

Stayed in a Prestige Suite. Fantastic room, great service, excellent value. Couldn't have been happier.

Generally satisfactory

Customer review rating 4.6/5

Anonymous Business - 18/03/2020 Confirmed reviews ALL

When I arrived, there was no one to greet me at the curb. There was no one to get my luggage or to take my vehicle for Valet parking. I had to walk into the lobby to get any service

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