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Sofitel Chicago Magnificent Mile Hotel 5 stars

Customer review rating 4.6/5 24,031 reviews

ALLSAFE approved hotel

Sofitel Chicago Magnificent Mile
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+ 19 Services

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 chicago
united states

Tel: +13123244000

Fax: (+1)3123244026

Check-in from 15h00

Check out up to 12h00

  • BROADWAY :  36 N/A

  • CHICAGO :  66 N/A

  • SHERIDAN :  151 N/A



  • By plane

    CHICAGO OHARE AIRPORT At 25km / 15.54 miles

  • By plane

    MIDWAY At 20km / 12.43 miles

  • By plane

    OHARE INTERNATIONAL AIRPORT At 17.7km / 11 miles

  • By car

    KENNEDY EXPRESSWAY - OHIO STREET At 1km / 0.62 miles

  • By train

    UNION STATION At 1.9km / 1.18 miles

GPS :41.898383, -87.627573


  • ABN 2.0 km / 1.24 mi
  • ACCENTURE 1.77 km / 1.1 mi
  • AIG 2.0 km / 1.24 mi
  • AON 2.0 km / 1.24 mi
  • BANK OF AMERICA 2.41 km / 1.5 mi
  • BANK ONE 2.0 km / 1.24 mi
  • BOARD OF TRADE 2.9 km / 1.8 mi
  • BOEING 2.0 km / 1.24 mi
  • BP 2.57 km / 1.6 mi
  • CHASE TOWER 2.57 km / 1.6 mi
  • CIGNA 2.5 km / 1.55 mi
  • COMCAST 1.29 km / 0.8 mi
  • DELOITTE 2.9 km / 1.8 mi
  • DELOTTE TOUCH 2.0 km / 1.24 mi
  • ERNST & YOUNG 2.41 km / 1.5 mi
  • ERUST & YOUNG 2.5 km / 1.55 mi
  • GOLDMAN SACHS 2.74 km / 1.7 mi
  • HARRIS BANK 2.0 km / 1.24 mi
  • IBM 2.74 km / 1.7 mi
  • LEO BERNETT 2.0 km / 1.24 mi
  • MARS 1.21 km / 0.75 mi
  • MARSH USA 2.9 km / 1.8 mi
  • MCKINSEY & CO 1.5 km / 0.93 mi
  • MERCHANDISE MART 2.41 km / 1.5 mi
  • POLO RALPH LAUREN 0.48 km / 0.3 mi
  • PWC 1.29 km / 0.8 mi
  • R R DONNELLY 2.0 km / 1.24 mi
  • UNITED CENTER 25.0 km / 15.54 mi

Hotel services


Executive Chef Cliff Crawford brings a new dining experience to Sofitel Chicago Magnificent Mile. CDA, the property's reinvented lobby-level restaurant, is a neighborhood meeting place that features Mediterranean small plates.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 2 Bars
  • Breakfast
    • Breakfast à la carte
  • 9 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 415 rooms
    • 21 rooms for people with reduced mobility
    • 36 family rooms
    • No connecting room
    • 415 non-smoking rooms
    • 32 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Valet Parking Additional charge
    • Near the property
  • So Fit
    • On site

Your meetings and events

Unforgettable events come naturally at Sofitel Chicago Magnificent Mile with more than 10,000 square feet of meeting space featuring breathtaking city views. Let our stylish decor and flawless service set the stage for meetings of distinction.Choose from spectacular hotel meeting venues including a 4592-square-foot ballroom eight meeting rooms and a private dining room with open kitchen. Enjoy expertly prepared French cuisine and create incomparable meetings.

Room descriptions and layouts


meeting rooms

From 1 to 400 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Indoor and Outdoor facilities

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • Video equipment

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

Our guest reviews for
Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

24,031 reviews

TripAdvisor Rating 4.5/5

5,095 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well below the Sofitel brand

Customer review rating 1.0/5

Ronan Solo - 15/10/2021 Confirmed reviews ALL

Check in rushed and un welcoming, breakfast I felt I was an inconvenience to them asking for food, but then finding someone else's eye mask by the side of the bed horrified me. In a Covid world not having the room properly cleaned is just unacceptable

So quiet - I slept like a log

Customer review rating 5.0/5

Kr Business - 15/10/2021 Confirmed reviews ALL

Beds are so comfy. The room was so quiet, and felt very homey. I slept like a log. Was a perfect stay.

Great stay - HORRIBLE mattresses.

Customer review rating 4.0/5

Paula H. Business - 15/10/2021 Confirmed reviews ALL

I love your hotel. The staff are WONDERFUL and the contemporary feel and location are amazing. I was really disappointed to find that the mattresses in the rooms are worn out and instead of replacing them, a mattress top was added which slides all over the place - not conducive to a nice hotel or good nights sleep.


Customer review rating 5.0/5

Anonymous Business - 15/10/2021 Confirmed reviews ALL

Clean and comfortable hotel. Felt luxurious

Great location, clean, elegant hotel

Customer review rating 5.0/5

Nadia P. Business - 15/10/2021 Confirmed reviews ALL

Stayed for a conference and all accommodations were excellent. Staff was super warm, friendly and helpful.

Great for small meetings

Customer review rating 4.5/5

Anonymous Business - 14/10/2021 Confirmed reviews ALL

Nice, clean, well run and comfortable

Very comfortable stay

Customer review rating 4.5/5

Bp Families - 14/10/2021 Confirmed reviews ALL

When I arrived, my room wasn't clean. I needed an in-room fridge, but the one that was there already was filled and smelled and there was a bag of food garbage left beside it. I totally understand that sometimes accidents happen, and I was really pleased that the hotel took care of it right away.

Nice stay

Customer review rating 3.5/5

Lauren Couples - 14/10/2021 Confirmed reviews ALL

Nice hotel, very friendly staff, wonderful location. Room and amenities were average. Our "minibar" was emptied, which is fine, but wasn't working as a refrigerator so there was no place to keep food or drinks cold. Very loud wedding guests/room parties on multiple nights.

Literally the best hotel I have ever stayed at.

Customer review rating 5.0/5

Jeremy D. Couples - 13/10/2021 Confirmed reviews ALL

The experience was amazing. I would definitely like to come to Chicago again. The hotel was extremely clean and everyone treated me like a king. I would especially like to thank Sam in valet. The guy is on top of his job. And he took care of me and any problems I had. Thanks again to everyone there and the staff. It was definitely a memory I will never forget.

Great location and service

Customer review rating 5.0/5

Anonymous Couples - 13/10/2021 Confirmed reviews ALL

Perfectly situated in a quiet spot but walking distance from everything - and only two blocks to the magnificent mile! High quality service - efficient, helpful, attentive

Excellent location, beautiful hotel

Customer review rating 5.0/5

Laura Business - 13/10/2021 Confirmed reviews ALL

The hotel is in an amazing location, walking distance to lots of shopping and great restaurants. The hotel itself is beautiful. I would definitely stay here again.

Great Stay

Customer review rating 5.0/5

Dawn Business - 13/10/2021 Confirmed reviews ALL

Very accommodating. Clean and updated room with a view. Highly recommended.

A very nice vibe

Customer review rating 5.0/5

Paul K. Couples - 13/10/2021 Confirmed reviews ALL

Great staff, rooms and location. A great patio too!


Customer review rating 5.0/5

C B. Families - 13/10/2021 Confirmed reviews ALL

The staff was professional at the front desk as well as the maids on the 27th floor. Very welcoming, made check in easy & fast, and friendly.


Customer review rating 5.0/5

Lynne G. Friends - 13/10/2021 Confirmed reviews ALL

We stayed for our daughters wedding Could not have been happier Great! Great! Great!

Center to all the sites

Customer review rating 4.0/5

K Friends - 13/10/2021 Confirmed reviews ALL

We enjoyed staying at the Sofitel - it was very continently located to access shopping and great food within footsteps of the door. The hotel was quick to check us in, and was very clean. The room was clean and the bed was extremely comfortable. We upgraded and paid extra for a room with a view, but the view on the 29th floor was facing west and was not what we were expecting - I would suggest not paying the extra - the view is not worth it especially for the price.

Not our first visit, great rooms, comfy bed.

Customer review rating 4.0/5

Margie M. Couples - 13/10/2021 Confirmed reviews ALL

I won a stay at an event and your team was kind enough to extend post Covid. My husband has Parkinsons' and we were watching baseball playoffs in the lobby bar and the bathroom is on another floor. He went to find it, and had to come back and get his key, then got to the 2nd floor and couldn't find it. VERY FRUSTRATING and doesn't make sense. You need to add a unisex bathroom for the BAR.

So enjoyed

Customer review rating 5.0/5

Jeanne F. Families - 13/10/2021 Confirmed reviews ALL

From the moment you pull up to the Dofitel, you are transported to comfortable elegance and outstanding staff.

Not what’s expected!

TripAdvisor rating 3.0/5

antonyainsworth Business - 23/09/2021 TripAdvisor review

Having stayed at this hotel many times and over many years this wasn’t what I’d expect from the hotel. Terrible check in (I was bounced between 3 different people all of which didnt understand the process) I pointed out that I was a Diamond level guest which fell on deaf ears. I was told “next time book through our website “ I explained I was on business travel and my firm one of the largest in Chicagoland mandates Amex travel. I received an ok room but not offered any special service. Two weeks later I still have no record of my stay or points. Irony is the booking did show up on the Accord website . Still does.

Dear antonyainsworth, Thank you for your candid feedback. We will use this to improve our processes and review these standards with our colleagues. We look forward to welcoming you back very soon and will make every effort to showcase our true French hospitality!

Understated elegance in the Water Tower complex

TripAdvisor rating 5.0/5

s118502 02/08/2021 TripAdvisor review

Sofitel is one of my favorite hotel brands. The recently renovated Sofitel in Chicago is elegant and refined, without being ostentatious. My husband and I enjoyed our four nights in the Sofitel Magnificent Mile very much, and will be back! Although we are not handicapped, we were given a handicapped room (which is fine). Areas for improvement are all related to the bathroom in the room we stayed: 1. No hooks for towels; there is no where to hang the towels to dry. Please add hooks or towel racks 2. Not enough ledge space in the shower. There was one small ledge that can barely fit a full bottle of shampoo (or the three travel sized toiletries provided by Sofitel). Please add more ledges in the shower 3. Shower door. The glass door doesn't completely seal, so when water hits the glass shower door, it automatically leaks onto the floor (a lot of water gets on the floor - three bathmats to soak up!) Thanks, Virginia

Dear Virginia, Thank you so much for staying with us while you were in Chicago. We are pleased to hear that you enjoyed your stay. We value your feedback regarding our bathrooms and will relay this to our Engineering department for follow up and action. The next time you find yourself in Chicago, we would welcome the opportunity to host you once again. Thank you!

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