Mercure Marseille Centre Prado Hotel Vélodrome 4 stars

Customer review rating 4.1/5 2,568 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Marseille Centre Prado Hotel Vélodrome
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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • A 5-minute walk from the Palais des Congrès and Stade Velodrome

  • A 5-minute walk from the metro with direct access to Saint Charles station

  • Near the beaches and calanques

  • Secure private car park (charges), tree-filled terrace, Room Service, Bar

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
  • Golf lessons (Nearby)Paying
  • Clay tennis court (Nearby)Paying
  • Beach and water sportsPaying
  • Other sports activities
Business services
  • 2 meeting room(s)
Information message

Hotel location

Mercure Marseille Centre Prado Hotel Vélodrome

11 Avenue de Mazargues
13008
marseille
france

Tel: +33496203737

Fax: (+33)4/96203799

Check-in from 14h00

Check out up to 12h00

  • By plane

    MARSEILLE PROVENCE At 29.5km / 18.33 miles

  • By boat

    PORT AUTONOME LA JOLIETTE At 9km / 5.59 miles

  • By helicopter

    AIX LES MILLE At 30km / 18.64 miles

  • By helicopter

    MARSEILLE PROVENCE APT At 35km / 21.75 miles

  • By car

    PRADO LES PLAGES At 2km / 1.24 miles

  • By car

    TUNNEL PRADO CARENAGE At 2km / 1.24 miles

  • By car

    VIEUX PORT PALAIS DU PRADO At 6km / 3.73 miles

  • By train

    GARE SAINT CHARLES At 3km / 1.86 miles

GPS :43.269665, 5.387942

Congress centre

  • PALAIS DU PHARO 3.0 km / 1.86 mi
  • PARC CHANOT 0.3 km / 0.19 mi
  • PHARO 3.0 km / 1.86 mi
Congress centre

Your meetings and events

The Mercure Marseille Centre Prado Vélodrome hotel has 2 meeting facilities for up to 50 people, with free WIFI access and natural light. The rooms are equipped with video projectors, flipcharts and screens.

2 

meeting rooms

From 1 to 40 

attendees

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Take advantage of a wide range of services by choosing from the following room categories available to meet your needs: Standard Room with queen size bed or twin beds, Superior Room with king size bed, Privilege Room with king size bed, Terrace Room or Junior Suite with king size bed

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 king-size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Privilege Room with terrace and 1 king-size bed

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: City side, Patio *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

  • Max. number of persons: 4
  • Area: From 12 m² / 129 sq ft
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

ATOUT COEUR

Non contractual photo

Air-conditioned bar with a furnished terrace and indoor garden.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Marseille Centre Prado Hotel Vélodrome

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,568 reviews

Clean hotel, good breakfast, nice staff

Customer review rating 4.1/5

Bg Couples - 02/08/2020 Confirmed reviews ALL

The hotel itself is clean and modern. The staff is overall nice and helpful, even though not all were able to communicate in English which sometimes was a problem. Safety and security-wise we think there is a potential for improvement (e.g. Door control) and the direct area is not the nicest/safest, even though it has good connection to public transport and a few nice restaurants directly in front of the door.

Dear Benedikt H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good value for money business hotel. No frills, no fuss!

Customer review rating 4.1/5

Amanda S. Business - 02/02/2020 Confirmed reviews ALL

Conveniently located, and friendly, helpful staff. The breakfast food selection can be improved on - a bit more variety.

Great location and great room.

Customer review rating 4.1/5

Kristin Business - 28/01/2020 Confirmed reviews ALL

Nice hotel in a good location and nice breakfast.

Marseille over Xmas

Customer review rating 4.1/5

Philippe Couples - 13/01/2020 Confirmed reviews ALL

I returned to he Mercure Prado after it completed its long overdue renovation and really liked the result. Plus, the breakfast buffet remains top notch...

Dear Philippe T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well done

Customer review rating 4.1/5

S. Business - 21/10/2019 Confirmed reviews ALL

Trés jolie

The hotel was comfortable and the staff very friendly and helpful.

Customer review rating 4.1/5

Anonymous Business - 16/09/2019 Confirmed reviews ALL

The hotel facilities and room met my expectations. I was particularly impressed by the helpful staff at the reception and at breakfast. There were no issues with my booking or my stay.

excellent

Customer review rating 4.1/5

Renaud Families - 20/08/2019 Confirmed reviews ALL

very good service, nice room

Customer review rating 4.1/5

M. Couples - 15/08/2019 Confirmed reviews ALL

Excellente

Hotel well situated close to the Velodrome, with a parking lot = perfect

Customer review rating 4.1/5

Anonymous Couples - 17/07/2019 Confirmed reviews ALL

Rooms refurbished are clean and soundprooofed, people are kind, prices are reasonnable. I recommend this hotel

Excellente

Customer review rating 4.1/5

A. Business - 10/07/2019 Confirmed reviews ALL

Excellente

No bar, restaurant or room service on a Friday and Saturday is exactly the opposite of what I require from a hotel.

Customer review rating 4.1/5

Tom Business - 02/07/2019 Confirmed reviews ALL

The staff were polite and friendly but the hotel was still being finished/refurbished, so there was evidence of ongoing building work and only a single lift in operation, which only went down - i.e. after breakfast, you had to go to the ground floor before going back up to your room if needed. Additionally, closing the restaurant, bar and room service on a Fri and Sat night is completely unacceptable in a hotel where the rooms cost 170 Euro per night and had I known that this was hotel policy I would not have stayed here. I will be actively avoiding Mercure hotels from now on and encouraging everyone I know to do the same.

Customer review rating 4.1/5

Pamary Business - 26/06/2019 Confirmed reviews ALL

Agreable

Customer review rating 4.1/5

Anonymous Couples - 07/04/2019 Confirmed reviews ALL

The reception is still upside down. Fortunately, the employees are great and very helpful

Great staff, room fine but hotel in middle of refurbishment

Customer review rating 4.1/5

Darren C. Families - 07/04/2019 Confirmed reviews ALL

My 11 year old son and I stayed in a twin room when travelling to watch an Marseille football match. We have stayed here once before and was immediately recognised by the receptionist, which was very pleasant. As the bar and reception area was undergoing extensive renovation, there was no area within the hotel to work and relax, which was disappointing and I would have expected that to be made clear when booking. Overall good, but disappointing to be confined to the room when in the hotel.

Hôtel en travaux

Customer review rating 4.1/5

Anonymous Couples - 28/12/2018 Confirmed reviews ALL

The hotel is currently being refurbished. The reception is totally down and the breakfast room has been moved in a blind room with artificial light. I am surprised that the hotel remained open during the works. It is supposed to be rated 4 stars.

Good

Customer review rating 4.1/5

Na… Business - 26/09/2018 Confirmed reviews ALL

Good

Professional

Customer review rating 4.1/5

Gordon H. Couples - 28/08/2018 Confirmed reviews ALL

Good as usual

Andrei

Customer review rating 4.1/5

Andrei Couples - 25/08/2018 Confirmed reviews ALL

It is a good place for vacation with car.

Mr

Customer review rating 4.1/5

Chris B. Business - 23/06/2018 Confirmed reviews ALL

Very good indeed - all aspects. I would have liked the A/C to have been cooler. That is my only observation. Nice staff and everything well-priced.

Dear Christopher B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Needs renovation

Customer review rating 4.1/5

B. Solo - 18/06/2018 Confirmed reviews ALL

I have been staying in this hotel for many years every time I visit Marseille. Was there for the week end only and I must say the place needs some renovation

Dear David B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Centre Prado Vélodrome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Our most recent 20 reviews

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