WIFI/Internet Access- Panoramic view of Lujiazui and the Huangpu River
- Free high-speed WIFI & Car Park
- Heated indoor swimming pool, whirlpool bath and GYM
- 50th floor Revolving Restaurant / 4th floor Chinese Restaurant
- 7 mins to metro, 15 mins to pop tourist attractions, 20 mins to New Int'l Exhibition Center
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private indoor parking
- Private outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Well-lit parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Babysitting on request
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Air Conditioning
- PUDONG INTERNAL APT
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Languages spoken at the hotel
- Chinese Mandarin
- English
- French
- Japanese
- Russian
- Reception open 24 hours a day
- LATE CHECK-OUT UP TO 5PM
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Laundry
- Dry cleaning / Ironing
- Shoe shine machine
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Boutiques/shopping
- Cash machine
- Currency exchange
- Porter
- Concierge
Hotel location
728 Pu Dong Avenue
200120
shanghai
china
- HOTEL BUS :
- Century Avenue : 4, Pudong Avenue St
- PUDONG INTERNAL APT At 40km / 24.86 miles - Shuttle paying
- SHANGHAI HONG INT'L AIRPORT At 35.4km / 22 miles
- SHANGHAI RAILWAY STATION At 6km / 3.73 miles
GPS : 31.240375, 121.524480
Companies and event centres nearby
Congress centre
Exhibition centre
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| MALACCA 3 | 80 m2 | 2 m | 60 | 25 | 25 | 40 | 40 |
| MALACCA 2 | 81 m2 | 2 m | 60 | 25 | 25 | 40 | 40 |
| MALACCA 1 | 99 m2 | 2 m | 60 | 25 | 25 | 40 | 50 |
| MAGELAN 2 | 147 m2 | 3 m | 100 | 30 | 40 | 60 | 70 |
| MAGELAN 1 | 160 m2 | 3 m | 120 | 30 | 40 | 80 | 90 |
| MAGELAN 3 | 174 m2 | 3 m | 120 | 30 | 40 | 80 | 90 |
| COLUMBUS 1,2,3+4 | 196 m2 | 2 m | 30 | 15 | 30 | 24 | 120 |
| MALACCA 1,2 +3 | 260 m2 | 2 m | 160 | 25 | 25 | 120 | 140 |
| MAGELAN BALLROOM | 480 m2 | 3 m | 350 | 70 | 60 | 250 | 300 |
Our rooms
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Executive Floor
Relax and focus. The Premier room treats you like a VIP with access to the Lounge where refreshments, breakfast, WIFI Internet and a 1 hour use of the meeting room are included. Up to 2 adults and 2 children.
Executive Room
All our Superior room features with added products and services: coffee machine, Ipod docking station, extra bathroom amenities, bathrobe & slippers. Complimentary internet access, local calls and water. Up to 2 adults and 2 children.
Suite
Superior Room
A modern spacious room with 1 Queen bed or 2 single beds, en suite bath/shower, ergonomic work area, TV and Internet access, broadband connection. Enjoy some larger room with the 2 views toward the impressive city landscape. Up to 2 adults and 1 child.
Standard Room
- 298 rooms
- 100% non-smoking hotel
- 2 rooms for people with reduced mobility
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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Le Gourmet Deli Shop offers imported bakery from Bridor, healthy salads, fresh brewed coffee, delicious pastries and sandwiches, Chef's Recommendation Set for breakfast, lunch and dinner.
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Chinese cuisine restaurant offers Cantonese cuisine, Shanghai and Sichuan dishes. A typical Chinese dining room or a private room are for your choice. A la carte menu and set menu are both available.
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The Square offers International flavor and Brazilian BBQ with show kitchen concept. Authentic Brazilian Barbecue is specially prepared and grilled to perfection by our expert chef! A la carte healthy menu and a wide range of drinks are also available.
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Located on the 50th floor with panoramic view of Shanghai, the revolving restaurant is an ideal place for you to enjoy sumptuous international buffet with live band performance. Redeem birthday cake for your birthday party.
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Le Rendez Vous Lobby Lounge offers sleek and comfortable lobby-side seating for light refreshments, cocktails, freshly-squeezed fruit juices, high-quality teas, and coffee throughout the day.
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The contemporary Premier Lounge is a relaxing heaven overlooking the hectic financial Lujiazui district.
Certificate of excellence 2019
Dear Ms. c., May I begin by thanking you for your feedback and your loyalty with us as an ALL – Accor Live Limitless member. We are happy that in general you were satisfied with your stay in our hotel in particular with the service attitude of our associates. I am sorry to hear that your room toilet was not cleaned properly, please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with our Executive Housekeeper who will look into all possible ways to improve the implementation of operation standard and the cleanliness of guest rooms. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
Dear Ms. M., May I begin by thanking you for your feedback and your loyalty with us as an ALL – Accor Live Limitless member. We are happy that in general you were satisfied with your stay in our hotel in particular with the service of our associates. I am sorry to hear that the buffet breakfast was cold, overcooked and tasteless, please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with our Executive Chef, who has already conducted training for his staff members again and will keep monitoring the quality standard, so that you will have a better feeling and dining experience in your future visits. With regard to the meal charge, members receive up to 50% discount when dining buffet breakfast in The Square Coffee Shop (2/F) or buffet dinner in Art50 Revolving Restaurant (50/F). The dining discount will be deducted depending on the number of adults dining: 25% off for 1 adult dining, 50% off for 2 adults dinging, 33% for 3 adults dining, 25% off for 4 adults dining etc. For a la carte in Le Gourmet, the members will be entitled for 15% off, food only. That obviously was caused by the English standard of our staff members in general. We have already discussed this matter with the head of department and will look into all possible ways to improve the communication ability of our staffs. In your future visits, kindly contact our Restaurant Managers who will be happy to assist. We have taken note that you had not rated the speed of wifi connection so high. We have checked the equipment in the hotel and do not find any defect. The problem might be due to web access control in China as the speed of international sites can be slower than domestic sites. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
Dear Paul, May I begin by thanking you for your feedback and your loyalty with us and as an ALL - Accor Live Limitless member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service of our associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would be delighted if you could review our hotel on TripAdvisor to share your experience in Shanghai with more people via the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g308272-d299582-Novotel_Shanghai_Atlantis-Shanghai.html We sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
Dear Ms. K., We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager
Dear Ahmed, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hereby, we would also like to invite you to share your stay experience on our TripAdvisor page, kindly visit: https://www.tripadvisor.co.uk/UserReviewEdit-g308272-d299582-Novotel_Shanghai_Atlantis-Shanghai.html to post your review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Kathy Zhu Guest Experience Manager
Dear Dr. C., May I begin by thanking you for your feedback and your loyalty with us as an ALL – Accor Live Limitless member. We are happy that in general you were satisfied with your stay in our hotel in particular with the service attitude of our associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note that you had not rated the wifi experience so high. We have checked the equipment in the hotel and do not find any defect. The problem might be due to web access control in China as the speed of international sites can be slower than domestic sites. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. Thank you again for sharing your experience and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
Dear Edu, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback in particular with the service of our associates. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is indeed that our guestrooms are bit outdated, for your information our owner is now working on a full renovation of our guestrooms and all public facilities which would be carried out in the not too distant future since this hotel is near to 20 years in operation. Our hotel's breakfast price is little cheaper than the same level hotels in Shanghai. Please be informed that we always have some special package room rates with breakfast on ACCORHOTELS.COM that you may choose when making the room booking in future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager
Dear Kay, May I begin by thanking you for your feedback and your loyalty with us and as an ALL - Accor Live Limitless member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service of our Concierge staff. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would be delighted if you could review our hotel on TripAdvisor to share your experience in Shanghai with more people via the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g308272-d299582-Novotel_Shanghai_Atlantis-Shanghai.html We sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
Dear chanpat, May I begin by thanking you for your feedback and your stay with us. We are happy that in general you were satisfied with your stay in our hotel. Your kind words have been passed on to our Guest Relation Manager Vicky, Senior Premier Lounge Officer Hebe and the department head concerned. This will certainly motivate them to keep up the good work. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our service. I am sorry to hear that the windows of our revolving restaurant were dusty and your room temperature is too hot, we will look into the possibility to improve it. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
Dear Joe, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback in particular with the cleanliness of the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note that you had not rated the speed of wifi connection so high. We have checked the equipment in the hotel and do not find any defect. The problem might be due to web access control in China as the speed of international sites can be slower than domestic sites. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager
Dear Alice, May I begin by thanking you for your feedback and your loyalty with us as an ALL – Accor Live Limitless member. We are happy that in general you were satisfied with your stay in our hotel in particular with the service attitude of our associates and like our breakfast. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is indeed that our guestrooms are little bit old, for your information our owner is now working on a full renovation of our guestrooms and all public facilities which would be carried out in the not too distant future since this hotel is near to 20 years in operation. With regard to the elevator, it is inspected and maintained by a professional elevator company every two weeks. All elevators are in compliance with the building and fire security settings. Thank you again for sharing your experience and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
Dear Mr. C., May I begin by thanking you for your feedback and your loyalty with us as an ALL – Accor Live Limitless member. We are happy that in general you were satisfied with your stay in our hotel. Your kind words have been passed on to our Guest Service Manager Vicky Tan and the department head concerned. This will certainly motivate them to keep up the good work. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our service. It is indeed that our guestrooms are bit outdated, for your information our owner is now working on a full renovation of our guestrooms and all public facilities which would be carried out in the not too distant future since this hotel is near to 20 years in operation. Thank you again for sharing your experience and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
Dear Suandi, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hereby, we would also like to invite you to share your stay experience on our TripAdvisor page, kindly visit: https://www.tripadvisor.co.uk/UserReviewEdit-g308272-d299582-Novotel_Shanghai_Atlantis-Shanghai.html to post your review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Kathy Zhu Guest Experience Manager
Dear Rudz, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback in particular with the service of our associates. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager
Dear Ms. G., Thank you for taking the time to tell us about your experience at the Novotel Shanghai Atlantis. I am sorry that your experience did not meet your expectations in particular with the breakfast; please allow me to express my sincerest apologies. We have already discussed this matter with our Executive Chef who is very concerned on the food quality and surely we will find all possible ways for further improvement. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathy Zhu Guest Experience Manager
Dear Robin, May I begin by thanking you for your feedback and your loyalty with us and as an ALL - Accor Live Limitless member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service of our associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would be delighted if you could review our hotel on TripAdvisor to share your experience in Shanghai with more people via the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g308272-d299582-Novotel_Shanghai_Atlantis-Shanghai.html We sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
Dear Joachim, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
