Hotel - Novotel Shanghai Atlantis
Novotel Hotel Novotel Hotel

Novotel Shanghai Atlantis Hotel

4.5/5 1,456 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • PUDONG INTERNAL APT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

SHANGHAI INTERNATIONAL CONVENTIO1 km / 0.62 mi SHANGHAI WORLDFIELD CONVENTION C10 km / 6.21 mi

Exhibition centre

INTERNATIONAL EXHIBITION CENTER10 km / 6.21 mi SHANGHAI EXHIBITION CENTER10 km / 6.21 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Shanghai Atlantis Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MALACCA 3 80 m2 2 m 60 25 25 40 40
MALACCA 2 81 m2 2 m 60 25 25 40 40
MALACCA 1 99 m2 2 m 60 25 25 40 50
MAGELAN 2 147 m2 3 m 100 30 40 60 70
MAGELAN 1 160 m2 3 m 120 30 40 80 90
MAGELAN 3 174 m2 3 m 120 30 40 80 90
COLUMBUS 1,2,3+4 196 m2 2 m 30 15 30 24 120
MALACCA 1,2 +3 260 m2 2 m 160 25 25 120 140
MAGELAN BALLROOM 480 m2 3 m 350 70 60 250 300
    • Screen
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 298 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Jacuzzi
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.3/5 ALL Rating 4,564 reviews

Our guest reviews for
Novotel Shanghai Atlantis

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 1,456 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Suvendu S. Business - 03/02/2020 Confirmed reviews ALL
« Excellent hotel for value for money »

Staffs are very courteous and friendly. Food is good both for room service and buffet breakfast.

Susan O. Friends - 31/01/2020 Confirmed reviews ALL
« A good stay. »

Quick check-in and check out, helpful staff. Booked into premium room with access to premium club. Well worth the cost. Avoid the buffet in the revolving restaurant. It was dreadful. Meant to be seafood but was the worst buffet I have ever been to.

Ke… Business - 27/01/2020 Confirmed reviews ALL
« Good location, excellent service, the pool and the fitness centre are excellent too. »

I have stayed at the hotel three times in the last six months, and I will be traveling back to Shanghai in the next few weeks and will be staying at the hotel again, the staff make you feel you are home, so friendly , so helpful,

Violet C. Business - 19/01/2020 Confirmed reviews ALL
« Friendly staff but toilet not very clean- smell of unclean toilet in the room »

Staff were all very friendly- but need to improve in cleanliness of toilet- I think the toilet bowl had been “ dried cleaned” and not cleaned with water and disinfectant - bad smell

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. c., May I begin by thanking you for your feedback and your loyalty with us as an ALL – Accor Live Limitless member. We are happy that in general you were satisfied with your stay in our hotel in particular with the service attitude of our associates. I am sorry to hear that your room toilet was not cleaned properly, please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with our Executive Housekeeper who will look into all possible ways to improve the implementation of operation standard and the cleanliness of guest rooms. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager

Susan M. Friends - 18/01/2020 Confirmed reviews ALL
« Interesting! »

Some great parts & some things we were very disappointed about. Great customer service most of the time but disappointed about the ACCOR membership twice where the meal cost more & was charged differently to what we understood was how the meals should be charged. We were not informed of any of these things until we were charged and queried the manner in which we were charged. Le Gourmet is considered one of the hotel's restaurants, but changed differently. The buffet on the top floor as well! Also, the Buffet Breakfast was cold, overcooked (hash browns couldn't even cut them), tasteless. Le Gourmet set breakfasts were much better but then we were charged more! Disappointing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., May I begin by thanking you for your feedback and your loyalty with us as an ALL – Accor Live Limitless member. We are happy that in general you were satisfied with your stay in our hotel in particular with the service of our associates. I am sorry to hear that the buffet breakfast was cold, overcooked and tasteless, please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with our Executive Chef, who has already conducted training for his staff members again and will keep monitoring the quality standard, so that you will have a better feeling and dining experience in your future visits. With regard to the meal charge, members receive up to 50% discount when dining buffet breakfast in The Square Coffee Shop (2/F) or buffet dinner in Art50 Revolving Restaurant (50/F). The dining discount will be deducted depending on the number of adults dining: 25% off for 1 adult dining, 50% off for 2 adults dinging, 33% for 3 adults dining, 25% off for 4 adults dining etc. For a la carte in Le Gourmet, the members will be entitled for 15% off, food only. That obviously was caused by the English standard of our staff members in general. We have already discussed this matter with the head of department and will look into all possible ways to improve the communication ability of our staffs. In your future visits, kindly contact our Restaurant Managers who will be happy to assist. We have taken note that you had not rated the speed of wifi connection so high. We have checked the equipment in the hotel and do not find any defect. The problem might be due to web access control in China as the speed of international sites can be slower than domestic sites. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager

Paul H. Business - 17/01/2020 Confirmed reviews ALL
« excellent as always »

I have been staying at the Novotel Shanghai Atlantis 3 times a year for almost 10 years now. I feel like it is a second home for me. I know all the staff at this hotel and they greet me by name every morning and evening. I own 4 companies and I am always busy and on the go on these business trips to China. This hotel is extremely accommodating and unbelievably helpful in whatever I am asking them about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, May I begin by thanking you for your feedback and your loyalty with us and as an ALL - Accor Live Limitless member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service of our associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would be delighted if you could review our hotel on TripAdvisor to share your experience in Shanghai with more people via the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g308272-d299582-Novotel_Shanghai_Atlantis-Shanghai.html We sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager

Navnita K. Families - 14/01/2020 Confirmed reviews ALL
« Weekend at Novotel Atlantis Shanghai »

We had the most comfortable stay àt Novotel Shanghai during the weekend of the 10th of January 2020. At the time of checking in we were pleasantly surprised to be offered to stay at an upgraded room on the 33rd floor. The view from the room was fantastic. The room was neat and very beautiful. The revolving restaurant had a live band performing who sang a special Indian song for us. We were very touched. Getting taxi to move around was not difficult either. Thank you Novotel Atlantis for making our stay so pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager

Ahmed Solo - 09/01/2020 Confirmed reviews ALL
« Amazing »

Super helps staff. Cannot wish for morr

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hereby, we would also like to invite you to share your stay experience on our TripAdvisor page, kindly visit: https://www.tripadvisor.co.uk/UserReviewEdit-g308272-d299582-Novotel_Shanghai_Atlantis-Shanghai.html to post your review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Kathy Zhu Guest Experience Manager

Dr R. C. Business - 09/01/2020 Confirmed reviews ALL
« EXCELLENT EVERYONE WAS GREAT »

FRIENDLY AND HELPFUL

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. C., May I begin by thanking you for your feedback and your loyalty with us as an ALL – Accor Live Limitless member. We are happy that in general you were satisfied with your stay in our hotel in particular with the service attitude of our associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note that you had not rated the wifi experience so high. We have checked the equipment in the hotel and do not find any defect. The problem might be due to web access control in China as the speed of international sites can be slower than domestic sites. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. Thank you again for sharing your experience and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager

Edu Families - 08/01/2020 Confirmed reviews ALL
« Great hotel, fantastic service »

What a fantastic team you have in Shanghai! Service is excellent, the pool is fabulous, the views are great...the room seems a bit outdated at first but it's really comfortable and quiet. The buffet breakfast is to die for, I just find it a tad too expensive (in line with all the rest of big hotels). Apart from that, I totally recommend staying there. We will come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edu, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback in particular with the service of our associates. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is indeed that our guestrooms are bit outdated, for your information our owner is now working on a full renovation of our guestrooms and all public facilities which would be carried out in the not too distant future since this hotel is near to 20 years in operation. Our hotel's breakfast price is little cheaper than the same level hotels in Shanghai. Please be informed that we always have some special package room rates with breakfast on ACCORHOTELS.COM that you may choose when making the room booking in future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager

Kay Couples - 06/01/2020 Confirmed reviews ALL
« Excellent »

Every staff was really kind and polite. I really appreciate all of staff in Novotel Shanghai Atlantis. Especially, I would like to thank you Concierge staff who helped us a lot. Thank you so much for making great time for our anniversary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kay, May I begin by thanking you for your feedback and your loyalty with us and as an ALL - Accor Live Limitless member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service of our Concierge staff. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would be delighted if you could review our hotel on TripAdvisor to share your experience in Shanghai with more people via the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g308272-d299582-Novotel_Shanghai_Atlantis-Shanghai.html We sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager

Family - 06/01/2020 TripAdvisor review
« GOOD LOCATION & VIEW - BUT HOTEL A BIT OUTDATED »

The hotel is great and the price is very reasonable. The revolving restaurant at the 50/F offers perfect view, however, the windows were dusty obstuctiing the view. The temperature inside room is too hot, no fresh air and we ended up requesting to open the windows. Staff from Reception (Vicky), Premier Lounge (Hebe) are few to name and offered friendly services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear chanpat, May I begin by thanking you for your feedback and your stay with us. We are happy that in general you were satisfied with your stay in our hotel. Your kind words have been passed on to our Guest Relation Manager Vicky, Senior Premier Lounge Officer Hebe and the department head concerned. This will certainly motivate them to keep up the good work. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our service. I am sorry to hear that the windows of our revolving restaurant were dusty and your room temperature is too hot, we will look into the possibility to improve it. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager

Joe Families - 03/01/2020 Confirmed reviews ALL
« Pretty good »

Convenient clean comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joe, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback in particular with the cleanliness of the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note that you had not rated the speed of wifi connection so high. We have checked the equipment in the hotel and do not find any defect. The problem might be due to web access control in China as the speed of international sites can be slower than domestic sites. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager

Alice Solo - 02/01/2020 Confirmed reviews ALL
« Excellent Services, but room and lift need to be updated »

Even though I have a short stay, but the hotel did gave me nice and wonderful experience. First of all, I wanna give kudos and applause from the conceirge team to the premier lounge team. They are all very friendly, and giving me assistance as quick as they can. Thanks to Elva from the Premier Lounge, 5 month pregnant mummy working with very good and positive attitude towards all the lounge guest. She and her colleague, Jenniffer is ensuring all the premier lounge guest having a very good breakfast in the morning. Pros:- All the staff are very friendly and approachable. I have been arrange with the corner superior room Executive Floor which is bigger compare to the normal superior room. Thanks for the upgrade whereby I have the view of the of the city and Huangpuriver together. Cons:- I think the lifts and the rooms need to be renovated again. For the safety, especially the lifts is superb shaky. Nevertheless, is still a pleasant stay. I will definitely choose Novotel Shanghai Atlantis again for my next stay. 50ArtRestaurant:- Very good ambience, food is ok, but can have more international choices. Premier Lounge & 2nd floor restaurant:- Breakfast is good with variety choices.p

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice, May I begin by thanking you for your feedback and your loyalty with us as an ALL – Accor Live Limitless member. We are happy that in general you were satisfied with your stay in our hotel in particular with the service attitude of our associates and like our breakfast. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is indeed that our guestrooms are little bit old, for your information our owner is now working on a full renovation of our guestrooms and all public facilities which would be carried out in the not too distant future since this hotel is near to 20 years in operation. With regard to the elevator, it is inspected and maintained by a professional elevator company every two weeks. All elevators are in compliance with the building and fire security settings. Thank you again for sharing your experience and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager

Pat C. Families - 31/12/2019 Confirmed reviews ALL
« Friendly Staff Around the Hotels »

Feeling warm welcome & hospitality from Ms. Vicky Tan at the Reception. Also, Hebe from the 48/F lounge treated guest from her heart and always smiling on her face... Feels great staying at this property. The Revolving Restaurant at the 50/F was great experience, with live band, the view from the restaurant was great, however, the windows were bit dirty. However, rooms are a bit outdated, which may require some re-furnishing in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., May I begin by thanking you for your feedback and your loyalty with us as an ALL – Accor Live Limitless member. We are happy that in general you were satisfied with your stay in our hotel. Your kind words have been passed on to our Guest Service Manager Vicky Tan and the department head concerned. This will certainly motivate them to keep up the good work. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our service. It is indeed that our guestrooms are bit outdated, for your information our owner is now working on a full renovation of our guestrooms and all public facilities which would be carried out in the not too distant future since this hotel is near to 20 years in operation. Thank you again for sharing your experience and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager

Suandi Business - 30/12/2019 Confirmed reviews ALL
« Very good experience »

Good view, very nice food, satisfying service of staff, room clean, strong recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suandi, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hereby, we would also like to invite you to share your stay experience on our TripAdvisor page, kindly visit: https://www.tripadvisor.co.uk/UserReviewEdit-g308272-d299582-Novotel_Shanghai_Atlantis-Shanghai.html to post your review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Kathy Zhu Guest Experience Manager

Rudz Families - 29/12/2019 Confirmed reviews ALL
« Great hospitality »

A hotel with exceptional employee hospitality and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rudz, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback in particular with the service of our associates. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager

Nmg Business - 24/12/2019 Confirmed reviews ALL
« Nancy G. b »

View was ok. However the breakfast was not what expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you for taking the time to tell us about your experience at the Novotel Shanghai Atlantis. I am sorry that your experience did not meet your expectations in particular with the breakfast; please allow me to express my sincerest apologies. We have already discussed this matter with our Executive Chef who is very concerned on the food quality and surely we will find all possible ways for further improvement. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathy Zhu Guest Experience Manager

Robin Business - 23/12/2019 Confirmed reviews ALL
« great stay and worth the money »

staff was effecient and helpful, especially the ones in the lounge. view is fine too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin, May I begin by thanking you for your feedback and your loyalty with us and as an ALL - Accor Live Limitless member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service of our associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would be delighted if you could review our hotel on TripAdvisor to share your experience in Shanghai with more people via the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g308272-d299582-Novotel_Shanghai_Atlantis-Shanghai.html We sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager

Joachim Business - 21/12/2019 Confirmed reviews ALL

War alles perfekt

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joachim, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager

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