Novotel Shanghai Atlantis

Novotel Shanghai Atlantis 4 stars

Customer review rating (ALL Rating) 4.4/5 672 reviews

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Description

Hotel extras

  • Panoramic view of Lujiazui and the Huangpu River

  • Free high-speed WIFI & Car Park

  • Heated indoor swimming pool, whirlpool bath and GYM

  • 50th floor Revolving Restaurant / 4th floor Chinese Restaurant

  • 7 mins to metro, 15 mins to pop tourist attractions, 20 mins to New Int'l Exhibition Center

ALLSAFE approved hotel

Hotel location

Novotel Shanghai Atlantis

728 Pu Dong Avenue
200120 SHANGHAI
China

  • HOTEL BUS: 

  • Century Avenue:  4 Pudong Avenue St

  • By plane

    PUDONG INTERNAL APT At 40km / 24.86 miles - Shuttle paying

  • By plane

    SHANGHAI HONG INT'L AIRPORT At 35.4km / 22 miles

  • By train

    SHANGHAI RAILWAY STATION At 6km / 3.73 miles

GPS:31.240375, 121.52448

Congress centre

  • SHANGHAI INTERNATIONAL CONVENTIO 1 km / 0.62 mi
  • SHANGHAI WORLDFIELD CONVENTION C 10 km / 6.21 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 350 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  672 reviews

TripAdvisor Rating  4.5/5  1,525 reviews

no air conditioning

Customer review rating 2.0/5

Terry Couples - Confirmed reviews ALL

generally good, but the air conditioning isn’t work. The room was so hot at night.

Dear Yu D., Thank you for taking the time to tell us about your experience at the Novotel Shanghai Atlantis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good view

Customer review rating 4.5/5

Jing L. Couples - Confirmed reviews ALL

Very nice view of city skyscrapers. Sadly lounge not open, and very limited choice for happy hour.

Dear Jing L., We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

S Solo - Confirmed reviews ALL

Nice service

Dear Sally S., We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cost frinedly with high value

Customer review rating 5.0/5

L. P. Business - Confirmed reviews ALL

The location, service, view of this hotel is impeccable. It's the No.1 cost-effective hotel I have ever stayed with.

Dear Mr. L., May I begin by thanking you for your feedback and your stay with us. We are happy that in general you were satisfied with your stay in our hotel in particular with the service of our Housekeeping associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note that you had not rated the Speed of Wifi Connection so high. We have checked the equipment in the hotel and do not find any defect. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager

Not Satisfied Initially but Hotel Staff Made Rectifications

Customer review rating 3.5/5

Lynn Business - Confirmed reviews ALL

If there is a renovation taking place on floors below where the rooms are located, these rooms should not be allocated to guests. The room I had initially was noisy, renovation was taking place even on a Sunday. The hotel should know better.

Dear Lynn, Thank you for taking the time to complete our guest satisfaction survey for your recent stay at Novotel Shanghai Atlantis. I am sorry to hear that we have not assigned a quiet room at beginning of your stay and there is no luggage assistance when changing the room. Please accept my sincerest apologies. Kindly be assured that we have already discussed these matters with the head of departments concerned and actions will be taken immediately to improve the service initiative and service manner via phone. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager

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