Novotel Sydney Darling Square Hotel 4.5 stars

Customer review rating 4.3/5 12,850 reviews

ALLSAFE approved hotel

Novotel Sydney Darling Square
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+ 20 Services

Hotel extras

  • Free WiFi in all the rooms

  • Close to ICC and public transport

  • Work space, cable TV

  • Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYD KINGSFORD SMITHPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :  LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Companies

  • ABC TELEVISION STATION 0.5 km / 0.31 mi
  • TAB HEAD OFFICE 0.5 km / 0.31 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • TV with VCR

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Day light

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: Park view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

DELUXE ROOM, City View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

EXECUTIVE ROOM, Chinese Garden View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

STANDARD ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

STANDARD ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

Inspired by its history as one of Sydney's first microbreweries, located right in the heart of Darling Harbour, the Pumphouse Sydney consistently stocks an evolving and diverse beer selection tailored to quench the thirst of beer lovers and novices alike.

Lunch

12:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ps Wine

Non contractual photo

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

12,850 reviews

tripadvisor

TripAdvisor Rating 4.5/5

426 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

ANOTHER GREAT STAY IN THIS LOVELY HOTEL.

TripAdvisor rating 5.0/5

inbt40 10/04/2021 TripAdvisor review

Stayed 2 nights over the Easter break and had another great stay. This is a really good hotel to stay in and we love it. Always well priced with breakfast included, nice new rooms, great location with the "Darling Square" night vibe, terrific pool and Gym, very friendly staff. Accor should be very proud of this hotel and we will be back for sure. Thank you to all the staff for making our stay another good one.

Hi inbt40, Thankyou for sharing such great feedback on your most recent experience. We thankyou for your loyalty and look forward to seeing you back with us again soon. Regards Scott

Tasteful small hotel in ideal location

Customer review rating 4.0/5

Denise D. Couples - 09/04/2021 Confirmed reviews ALL

Enjoyable stay, upgraded to a room overlooking the Chinese Gardens, giving a nice outlook. 1st breakfast was excellent, second morning a couple of hiccups, but was sorted, as with a housekeeping issue. A shame the bar wasn't open at night to be able to use our drink vouchers. The Pump House wasn't our to taste which was our only alternative to use them.

Dear Ms D., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Very quiet , good location

Customer review rating 4.0/5

Beth Couples - 08/04/2021 Confirmed reviews ALL

Comfortable stay , staff helpful.

Dear Ms W., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

well located

Customer review rating 4.5/5

Troy M. Business - 08/04/2021 Confirmed reviews ALL

very enjoyable

Dear Mr M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a very enjoyable stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Overnight Getaway

Customer review rating 5.0/5

Steve M. Couples - 07/04/2021 Confirmed reviews ALL

Great location clean rooms & friendly staff

Dear Mr M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great overnight getaway and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located, clean and friendly staff

Customer review rating 5.0/5

Caz B. Business - 07/04/2021 Confirmed reviews ALL

Location and facilities were amazing, will certainly stay there again - food was brilliant

Dear Ms B., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had an amazing stay and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Good location, comfortable stay

Customer review rating 5.0/5

Russell M. Business - 07/04/2021 Confirmed reviews ALL

very nice stay, friendly and efficient staff, clean and comfortable rooms, very enjoyable.

Dear Mr M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a comfortable stay and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Staff went above and beyond to ensure our stay was memorable

Customer review rating 5.0/5

Julie H. Families - 07/04/2021 Confirmed reviews ALL

I stayed here for 3 nights with my children. The staff were amazing. From check in, to housekeeping and hospitality staff. A special mention to Julien in the restaurant whom remembered us and our order every day and made our morning extra special

Dear Ms H., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

good location

Customer review rating 3.5/5

Jiaying Y. Families - 07/04/2021 Confirmed reviews ALL

Good experience except the bed sheet has blood on it when we checked in. The breakfast is very plain and food is not enough for what has been charged.

Dear Ms Y., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore thank you for your kind feedback regarding your experience with bedding. Please allow me to apologize and I will pass your feedback onto the our Executive Housekeeper to follow up and investigate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Training breakout

Customer review rating 4.5/5

Dulhunty Business - 06/04/2021 Confirmed reviews ALL

We conducted CADD training with 2 weeks notice and had delegates from Hobart, Newcastle, Cronulla and Prestons. We always choose Accor as the Novotel and Mercure brands are well suited to the non-junket idea that it is serious work and not a holiday for the delegates. jasmine Camilieri organised things, probably from her home (as we did not meet her) and Chris looked after us. The lunches at the pumphouse were fantastic and beyond expectations. One minor problem was the non-existent signage on the first day, as there must be 4 Novotels in Darling Harbour.

Dear Dulhunty, Thank you for choosing to hold an event with us recently, and taking time to share feedback on your event experience. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your function with us. I was pleased to hear your event was successful and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

A really nice hotel

Customer review rating 4.0/5

Annie Couples - 06/04/2021 Confirmed reviews ALL

Great location, lovely room, very nice welcome gift. The stay was mostly positive, but nobody wants to hear about that, so a couple of negatives (which we were happy to overlook). We stayed over the Easter weekend, so Saturday and Sunday were VERY busy. On Saturday we received our breakfast 70 minutes after arriving in the restaurant. To be fair, they did W. us on the Friday that Saturday would be busy, so if they knew that why didn’t they put an extra couple of staff? Secondly, when the hotel is at capacity, the 2 lifts (which are slow anyway) are inadequate. We were lucky enough to be on the top floor, so we didn’t have much problem getting an empty lift. The 2 in each lift COVID rule went out the window. The lift stopped at every floor on the way down, every floor had 6-10 people waiting to get in. We were squashed in like sardines. People on 5th floor were walking down. So we’ll give the benefit of the doubt, blame COVID and Easter and give an overall 8/10

Dear Ms W., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great Stay

Customer review rating 4.0/5

Didier Couples - 06/04/2021 Confirmed reviews ALL

The stay at the Novotel Darling square was quite pleasant. The staff are very friendly and accommodating. The room are clean and well presented. The hotel itself is in a great location, right next to Darling harbour and Chinatown. The location was a plus for me. The only issue I experienced is the lack of social distancing in the lift and the swimming pool. I understand that there was sign to say only 2 people per lift but people didn’t care and the lift get filled with obviously more than 2 people. Swimming pool was the same story, only 12 people were allowed in and had to book in advance but when I went, the pool were packed with about 20+ people. My suggestion is to have staff monitor the lift and the swimming pools to make sure proper social distancing is adhered to. Other than that I had a great stay and will definitely come back.

Dear Didier Y., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located Good Stay

Customer review rating 4.5/5

Wedge A. Friends - 06/04/2021 Confirmed reviews ALL

It’s always a good time it’s just these surveys how for too long

Dear Mr G., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a good stay and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Wonderful

Customer review rating 4.0/5

Audrey B. Families - 06/04/2021 Confirmed reviews ALL

Booked 3 rooms for our weekend away & everything was extremely comfy really enjoyed our 2 nights stay .

Dear Ms B., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a wonderful stay and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Good location

Customer review rating 4.5/5

Neil Couples - 06/04/2021 Confirmed reviews ALL

Happy with stay. Breakfast was nice. Complimentary drinks appreciated. Appointments were first class. Nice shower and bathroom. Comfortable king bed along with large TV with Fox. No TV program. Would prefer mugs to small cups provided. No toaster disappointing. Access from light rail good when travelling by train. Price was reasonable.

Dear Mr F., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a good stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Fabulous

Customer review rating 5.0/5

Melissa W. Families - 06/04/2021 Confirmed reviews ALL

The staff food and service are always outstanding at this Novotel and that’s why we always choose to stay here on darling harbour instead of the other one and Sofitel. The rooms are great too. Never have had a problem. Staff are always friendly and professional. The staff at the pump house are sensational. Especially with our children. The food we had was great in there aswell. The breakfast was very average and slow. The staff were lovely though trying there hardest. We have another few reservations within this hotel and can’t wait to be back. Thanks to all the staff at the Novotel darling square including the reservations team aswell for always fulfilling our needless and changes throughout covid.

Dear Ms w., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Enjoyable

Customer review rating 5.0/5

Jenny Couples - 05/04/2021 Confirmed reviews ALL

Good looking area of the city. Great places to eat in surrounding area. Breakfast was yummy. Loved having Netflix on the tv. Friendly staff. Tram nearby.

Dear Ms G., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Nice stay

Customer review rating 4.0/5

Peter W. Friends - 05/04/2021 Confirmed reviews ALL

Professional service and was pleasantly surprised when early access to our room was available. Nice size room and comfortable bed with lovely bathroom.

Dear Mr W., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a nice stay and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great location

Customer review rating 4.5/5

Chris Couples - 05/04/2021 Confirmed reviews ALL

Overall a really great stay. Location was perfect for kur needs. Team members were helpful and efficiemt. Room was decent sized, clean and tidy. Believe was upgraded to executive room and received two bottles of water and a couple of cookies which was appreciated. 5th floor with Chinese Garden view, a higher floor would have had a proper view of the Chinese Garden and possibly removed some road/vehicle noise from the streets during a long weekend. Overall a great stay and will come back.

Dear Mr C., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great position

Customer review rating 4.5/5

Julianne Friends - 05/04/2021 Confirmed reviews ALL

Central position, lovely refurbished rooms , roomy bathrooms with great lighting. Extra clean rooms , dining room and bar. Great breakfast.

Dear Ms N., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

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