Novotel Sydney Darling Square Hotel 4.5 stars

Customer review rating 4.3/5 12,511 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Sydney Darling Square
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+ 20 Services

Hotel extras

  • Free WiFi in all the rooms

  • Close to ICC and public transport

  • Work space, cable TV

  • Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYD KINGSFORD SMITHPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000
darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :  LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Companies

  • ABC TELEVISION STATION 0.5 km / 0.31 mi
  • TAB HEAD OFFICE 0.5 km / 0.31 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • TV with VCR

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Day light

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

DELUXE ROOM, City View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

EXECUTIVE ROOM, Chinese Garden View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

STANDARD ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

STANDARD ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior King RoomNon contractual photo

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
Rooms

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

Inspired by its history as one of Sydney's first microbreweries, located right in the heart of Darling Harbour, the Pumphouse Sydney consistently stocks an evolving and diverse beer selection tailored to quench the thirst of beer lovers and novices alike.

Lunch

12:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ps Wine

Non contractual photo

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

12,511 reviews

tripadvisor

TripAdvisor Rating 4.0/5

403 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Fabulous hotel and wonderful staff

TripAdvisor rating 4.0/5

Kelsey2850 20/01/2021 TripAdvisor review

We stayed at this hotel to see a show at the Capitol Theatre with our young children. From the moment we arrived we were absolutely blown away by how friendly, attentive and lovely the staff were! The hotel is clean, well appointed and perfectly located to explore darling harbour and surrounds and the breakfast was wonderful. We will definitely stay at this property again!!

Ok stay

Customer review rating 4.3/5

Michael Families - 19/01/2021 Confirmed reviews ALL

Was an ok stay. Having to book breakfast time in advance and pool use was frustrating but understandable due to covid. Also does hotel have full foxtel ? When i tried channels i got error msg only ?

Well positioned location and nice accommodation

Customer review rating 4.3/5

Brendon Couples - 18/01/2021 Confirmed reviews ALL

We stayed for two nights for a small vacation to re-discover Sydney. We checked in and weren't happy with the room appointed as we were told had a view of the Chinese gardens but it was more like the road and tops of trees BUT the Manager understood and moved us to a room with the promised view and was lovely. Our shower was not completely clean and the air-conditioner was noisy and both reported and Management addressed

Dear Mr A., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see our location and was central for your travels and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, thank you for your kind feedback regarding the issues within the room and I was pleased to see our team. Please let me again sincerely apologize and I was pleased to see our team moved you to a new room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Excellent stay

Customer review rating 4.3/5

Sally M. Families - 17/01/2021 Confirmed reviews ALL

All my family felt welcomed and looked after, nothing was any trouble if we needed anything at all. The team were fantastic throughout the entire stay

Dear Ms M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased yo see you and your family had an excellent stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

well located, comfortable

Customer review rating 4.3/5

David Business - 17/01/2021 Confirmed reviews ALL

As good as can be expected

Dear Mr H., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see you had a comfortable stay and our location served you well. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great staff and hotel

Customer review rating 4.3/5

Claire M. Families - 17/01/2021 Confirmed reviews ALL

Great stay!! All staff members we came into contact with were very friendly and helpful.

Dear Ms M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see you had a great stay and our team had a positive impact. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located and good amenities

Customer review rating 4.3/5

Colleen H. Families - 17/01/2021 Confirmed reviews ALL

Even with the COVID restrictions we had a lovely stay. I booked 3 rooms as it is a Christmas gift for my 6 grandchildren and 2 daughter-in-laws. This is our 4 year of coming to a city stay over and will definitely book the Novotel, Darling Square for January 2022

Dear Ms H., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to you and your family had a lovely stay and was our location and facilities served you well. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next stay with us in 2022 will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Just a day-use stay

Customer review rating 4.3/5

Dave Solo - 16/01/2021 Confirmed reviews ALL

Happy to come back and stay with Novotel Darling Square again. Very nice rooms and appreciated getting a room with a bath re-allocated. Only stayed for a couple of hours as I played a gig that evening and decided to head home to Newcastle. Was a little disappointed that nothing could be done about the car parking charge, as I left before you rolled your night audit and was only parked out the front for a matter of hours. Received my ALL points too so thank you again, will be back!

Needed a early check in and was accommodated..

Customer review rating 4.3/5

Anonymous Business - 15/01/2021 Confirmed reviews ALL

Great location easy to find and parking was cheap

Dear S., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I was pleased to see our location was easy to find and we were able to accommodate your early check-in request. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

satisfiede

Customer review rating 4.3/5

Lina M. Families - 15/01/2021 Confirmed reviews ALL

very good service

Dear Ms M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see you were satisfied with our very good service and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located and convenient stay

Customer review rating 4.3/5

Tim C. Business - 14/01/2021 Confirmed reviews ALL

Always a polite and efficient check-in. I was upgraded to a Chinese Garden View room, which was also appreciated due to my Accor loyalty over the years.

Dear Mr C., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see our location was convenient and central for your travels. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Excellent break in Sydney

Customer review rating 4.3/5

Dave Couples - 14/01/2021 Confirmed reviews ALL

Had a wonderful stay in a very quiet Sydney (courtesy of COVID). Everyone we encountered in the hotel from Reception to Breakfast staff and the adjoining Pumphouse were extremely pleasant to deal with. It was great holidaying in our own city - I thoroughly recommend Novotel Darling Square to anyone.

Dear Mr C., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see you had a great staycation and our team had a positive impact on your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square
Customer review rating 4.3/5

Ekkasit T. Families - 13/01/2021 Confirmed reviews ALL

Good stay.

Dear Ekkasit T., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see you had a good stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

City break in January 2021

TripAdvisor rating 4.0/5

irish74582021 13/01/2021 TripAdvisor review

This is such a great location with a huge choice of places to eat out and easy access to public transport and Darling Harbour. Our room was excellent and perfectly clean with a generous size and comfy bed.

Dear irish74582021, We're thrilled you enjoyed your time with us and thank you for sharing feedback on your experience. We look forward to welcoming you back again soon. Regards Scott

Lovely staff, clean rooms, great indoor pool

Customer review rating 4.3/5

Jessica Families - 12/01/2021 Confirmed reviews ALL

Never knew darling square was so great, staff went and above and beyond and were very kind: we loved the indoor pool for the kids and liked the covid safe booking system. Hotel rooms were well laid out and we were very happy.

Dear Ms M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see our team had a lovely impact on your stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great staff and love the new upgrade

Customer review rating 4.3/5

Jason S. Families - 11/01/2021 Confirmed reviews ALL

Had a great experience from the reception desk, to the beer poured in the Pumphouse to the service at Breaky. Rooms look great, had not been there since the upgrade.

Dear Mr S., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see our team had a great impact on your stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great Short Stay

Customer review rating 4.3/5

Paige Couples - 10/01/2021 Confirmed reviews ALL

We only stayed for one night, we wish we stayed a little longer. Staff were amazing and accommodating. The hotel it’s self it located in a great area with so much to see and do within walking distance. Our room was great and had everything we needed. Very tidy and we loved the styling on the bathroom. We will definitely be back to stay again.

Dear Paige, Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see you had a great short stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great stay

Customer review rating 4.3/5

Darryl Solo - 10/01/2021 Confirmed reviews ALL

Great stay great location

Dear Darryl M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see you had a great stay and enjoyed the location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located, nice rooms and fantastic service

Customer review rating 4.3/5

John Families - 07/01/2021 Confirmed reviews ALL

Have stayed here previously and once again, very pleased with the rooms and front desk service provided. Shout out to Chris from the Pier St Grill. He was very attentive and remembered my son’s breakfast preference!!!

Dear Mr L., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see that Chris and our team had a positive impact on your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great location

Customer review rating 4.3/5

Sharon Couples - 04/01/2021 Confirmed reviews ALL

We love staying here as it’s close to Darling Harbour and Haymarket and just hop on the light rail to The Star and Lyric Theatre. Rooms are comfortable and clean and staff are very friendly. This is our go to hotel when staying in the city.

Dear Sharon, Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I am pleased to hear we are your go to hotel in the city and you had a comfortable stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

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