Novotel Sydney Darling Square Hotel 4.5 stars

Customer review rating 4.3/5 12,087 reviews
Novotel Sydney Darling Square
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+ 21 Services

Hotel extras

  • Free WiFi in all the rooms

  • Close to ICC and public transport

  • Work space, cable TV, minibar

  • Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYD KINGSFORD SMITHPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000
darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Contact email

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :  LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Companies and event centres nearby

Companies

ABC TELEVISION STATION0.5 km / 0.31 mi
TAB HEAD OFFICE0.5 km / 0.31 mi

Exhibition centre

SYDNEY EXHIBITION CENTRE0.1 km / 0.13 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • TV with VCR

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Day light

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

STANDARD ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

STANDARD ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior King Room

  • Max. number of persons: 2
  • Area: From 26
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

DELUXE ROOM, Chinese Garden View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

The Pumphouse restaurant and bar is a 110 year old heritage listed building. The open and inviting verandah brings the outside in. Offers a fresh and diverse menu.

Lunch

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ps Wine

Photo non contractuelle / Strictly non binding

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

12,087 reviews

tripadvisor

TripAdvisor Rating 4.0/5

382 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

great location, great staff

Customer review rating 4.3/5

Elisabeth L. Couples - 31/03/2020 Confirmed reviews ALL

We had to change our reservation due to Covid19 virus. The hotel was very accommodating with this. Also due to regulations during the pandemic the restaurant and certain amenities were not available. The hotel still managed to make our stay very comfortable and provided room service for breakfast instead of the buffet we had paid for in our reservation. The staff were very friendly. We were hoping our fight home would go as scheduled with all the travel bans in place. We were very comfortable at the hotel. It was a stressful time to be sure, but Novotel lessened our stress level. Highly recommend this hotel for location, amenities and staff.

Nice and clean

Customer review rating 4.3/5

Gabrielle H. Couples - 30/03/2020 Confirmed reviews ALL

Unfortunately we had to cut our trip short due to COVID19. However during our stay we had a lovely time, room clean and comfortable the only other thing I would have liked would have been a balcony to get some fresh air.

Dear gabrielle H., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear that you enjoyed your stay, unfortunately the hotel does not have any rooms with balconies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Good Stay

Customer review rating 4.3/5

Sg Business - 30/03/2020 Confirmed reviews ALL

Everything was good, as expected

Dear Sumon G., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square
Customer review rating 4.3/5

Emmet W. Couples - 28/03/2020 Confirmed reviews ALL

We had stayed 15 days over the Christmas period. And hotel was fine But last occasion was bitter disappointment Hotel raised price of buffet from 25 to35$, st the sane time reducing the quality of buffet . A bit of price gouging during corona virus. Issue. No swimming pool, no newspapers , no gym which I understand , but no adjustment in price Novotel will have to up its game before we stay there again. There are many good hotels in Sydney

Great location, great staff

Customer review rating 4.3/5

Alicia Friends - 27/03/2020 Confirmed reviews ALL

The hotel is modern, extremely clean and have excellent professional and friendly employees , highly recommend staying at this hotel

Dear Alicia, We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to our location and team made a positive impact on your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Assistant Manager Novotel Sydney Darling Square

Well located

Customer review rating 4.3/5

Karen B. Couples - 24/03/2020 Confirmed reviews ALL

Our 2 night stay in your beautifully refurbished rooms was very good.

Dear Karen B., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Great location

Customer review rating 4.3/5

Anonymous Couples - 24/03/2020 Confirmed reviews ALL

Our room was very comfortable and roomy.

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear our rooms was comfortable and roomy. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Assistant Manager Novotel Sydney Darling Square
Customer review rating 4.3/5

Debra M. Friends - 24/03/2020 Confirmed reviews ALL

Worrying times with the Corona virus, but happy to say this did not affect our stay. Staff were amazing

Dear Debra Michelle M., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Well located . Clean with good staff

Customer review rating 4.3/5

Jeffrey R. Families - 24/03/2020 Confirmed reviews ALL

Good apart from being denied any credit when we had to cancel the last 3 nights because of covid 19

Customer review rating 4.3/5

Anonymous Business - 23/03/2020 Confirmed reviews ALL

Hi Guys! Room itself was great, but I felt very uncomfortable when I got to the room at 11pm at night , and there was a welcome card, desserts and wine for a Mr and Mrs Wong for their wedding anniversary. I didn’t know if I had walked into the wrong room, but it was so late that I just stayed there. Upon checkout at 7am the next morning , I was asked if I had anything from the mini bar .... but when I got to my room and looked, their was absolutely nothing in the mini bar? So I don’t know if that was something that is generally a feature at the hotel? Many thanks, Abs xx

A great stay despite the current problems

Customer review rating 4.3/5

Peter G. Couples - 23/03/2020 Confirmed reviews ALL

Service was great, as was breakfast. The location is great, with good access to public transport and Darling Harbour.

Dear Peter G., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Excellent location

Customer review rating 4.3/5

David Business - 23/03/2020 Confirmed reviews ALL

Very relaxing

Dear David P., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Extremely satisfied

Customer review rating 4.3/5

Kaia Families - 22/03/2020 Confirmed reviews ALL

It was an enjoyable experience with a great breakfast option

Dear kaia m., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear you enjoyed our breakfast options. We look forward to welcoming you back to the hotel in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

well located; clean well appointed room

Customer review rating 4.3/5

Neale Business - 22/03/2020 Confirmed reviews ALL

pleasant

Dear Neale S., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Very close to convention centre.

Customer review rating 4.3/5

Anonymous Business - 22/03/2020 Confirmed reviews ALL

Clean and comfortable

Dear Christopher H., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Always a lovely stay

Customer review rating 4.3/5

Cara Business - 22/03/2020 Confirmed reviews ALL

Very warm welcome on the front desk, check in was easy and quick. Room was lovely although the shower was not as clean as it could have been but room and bathroom were excellent. One of my pieces of clothing took an extra two days to be returned to me, I had to keep chasing. Room service was lovely!

Dear Cara K., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Enjoyable stay

Customer review rating 4.3/5

Oam Couples - 22/03/2020 Confirmed reviews ALL

It was expensive to get to and from the airport to this hotel. Because of covid 19 things were probably a little different from usual. The breakfast was adequate and the room was clean. The shower door was awkward in that it was not easy for two people to be in the bathroom at the same time.

Great location

Customer review rating 4.3/5

Amanda Families - 21/03/2020 Confirmed reviews ALL

Room clean Bathroom free from moulds

Dear Amanda F., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

location is good and safe, comfortable stay

Customer review rating 4.3/5

Su F. C. Couples - 21/03/2020 Confirmed reviews ALL

The location is closed to tourist area, Darling Harbor and a block from China Town. The area is safe as we walked back from the light rail train station at mid-night and didn't see any crazy people hanging around. The room was renovated in 2017 and still in a fairly new condition. The draw back is the closet space is limited and with only six hangers and not suitable for along stay. If they can give the sofa chair a deep clean and vacuum the carpet after the check out, it will be excellent.

Dear ivy w., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback, the hotel is located in a safe neighborhood easily accessible with a lot of transport options. We have passed your comments about the sofa's onto our management who are looking at options to improve them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Nice stay

Customer review rating 4.3/5

Amruta P. Business - 19/03/2020 Confirmed reviews ALL

The rooms are beautiful and feels very fresh.. hygiene, food was good.

Dear Amurta , We very much appreciate your kind comments regarding your stay with us at the Novotel Sydney Darling Square. It is always a pleasure to receive hear that our rooms are beautiful and the our food was good throughout you stay. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Assistant Manager Novotel Sydney Darling Square
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