Novotel Barossa Valley Resort Hotel 4 stars

Customer review rating 4.4/5 11,392 reviews
Novotel Barossa Valley Resort
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+ 24 Services

Hotel extras

  • Airy, contemporary rooms, LCD TV, iPod® dock

  • Outdoor heated pool, tennis, volleyball

  • Walking and jogging paths, bike hire

  • Le Club AccorHotels members enjoy a gourmet food & wine experience with MyGlass

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Golf
  • Outdoor tennis court
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Conventions hotel
Information message

Novotel Barossa Valley Resort is temporarily closed. We look forward to welcoming you back in the near future. Meanwhile, please do not hesitate to contact our customer services team for any further information. https://all.accor.com/gb/help/contact.shtml

Hotel location

Novotel Barossa Valley Resort

Golf Links Road
5352
rowland flat
australia

Tel: +61885240000

Fax: (+61)8/85240100

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    ADELAIDE At 84.1km / 52.26 miles - Shuttle paying

  • By helicopter

    TANUNDA GOLF COURSE At 0.1km / 0.06 miles

  • By car

    STURT HIGHWAY At 20km / 12.43 miles

  • By train

    ADELAIDE TRAIN STATION At 71km / 44.12 miles

GPS :-34.565242, 138.924308

Your meetings and events

Featuring a spectacular location, exceptional accommodation, dining and leisure facilities and an extensive range of meeting and event space, Novotel Barossa Valley Resort offers the ideal venue for incentives, team building, conferences and events in theBarossa Valley. This impressive Barossa Valley conference centre features nine versatile function rooms, which can be arranged in a variety of function layouts, including banquet, boardroom, classroom and theatre styles. Accommodating up to 250 delegates, these modern meeting rooms feature state-of-the-art presentation equipment and WIFI access. A dedicated host is on hand to provide advice and event organisation assistance, while the hotel's onsite AV partner can help with all technical enquiries.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Syndicate rooms

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Offering a range of accommodation options in the heart of the Barossa Valley, Novotel Barossa Valley Resort is perfect for couples, families, groups of friends and business travellers. Guests staying at this impressive Barossa Valley hotel can choose from Studio, Superior and Spa rooms, or one and two bedroom apartments. Tastefully appointed and spacious, each room features a TV with Austar and in-house movies, WIFI access and a private balcony with views over the golf course, gardens or vineyards.

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

MyRoom by Henschke

  • Max. number of persons: 2
  • Views: Garden side *

* Subject to availability

MyRoom by Lehmann

  • Max. number of persons: 2
  • Area: From 0
  • Views: Garden side *

* Subject to availability

Deluxe Suite 1 King Bed and Spa

  • Max. number of persons: 2
  • Area: From 26
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Accessible room

Standard Studio 1 King Bed

  • Max. number of persons: 2
  • Area: From 26
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive 1 Bedroom Apartment 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 45
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 56
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

The Cellar Kitchen

Type of cuisine: Regional

The award winning Cellar Kitchen features an extensive buffet breakfast and an a la carte lunch and dinner, providing an array of Barossa produce designed to tempt even the most discerning connoisseur.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Barossa Valley Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,392 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,590 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Anonymous Friends - 01/04/2020 Confirmed reviews ALL

Good. No complaints

Dear James, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Nice Mid-week Getaway

Customer review rating 4.4/5

Daniel V. Couples - 29/03/2020 Confirmed reviews ALL

My wife and I stayed for 3 nights. The hotel was relatively quiet but that suited us. We enjoyed the buffet breakfast each morning which had a good variety of food available. We used the pool area which was clean and pleasant. Overall we had a great stay.

Dear Daniel, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Well located

Customer review rating 4.4/5

Greg A. Families - 29/03/2020 Confirmed reviews ALL

Waiting for a phone call regarding a refund due to our early departure because of Coronavirus. Greg A. 04…

Dear Greg, Please reach out to our reservations team via H3… and they can assist you. Sincerely, Natalie Bussenschutt General Manager

A brilliant place to stay

Customer review rating 4.4/5

Peter M. Couples - 28/03/2020 Confirmed reviews ALL

We had a 2 night stay and we thought it was great. Nice rooms, lovely outlook, comfy bed and friendly and attentive staff. We look forward to a time when we can return.

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Delightful staff

Customer review rating 4.4/5

Catrina Friends - 28/03/2020 Confirmed reviews ALL

We stayed mid March when COVID19 came to the Barossa. The staff were professional, friendly, lovely in trying circumstances, knowing their jobs were at risk. Would love to stay again under more normal circumstances.

Dear Ian, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. To reassure you Ian I can confirm that no guests were in isolation for COVID-19 nor afflicted by this virus at all at our Resort. Unfortunately we had to temporarily shut the doors last weekend due to poor demand. Thank you again for sharing your experience and we hope to welcome you back when we eventually reopen. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Great views

Customer review rating 4.4/5

Jenny Couples - 26/03/2020 Confirmed reviews ALL

Staff were great under these trying times and very professional. Restaurant was of course closed but we were made aware that we were able to have takeaway meals from the restaurant through room service. We would definitely recommend.

Dear Jenny, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Great location with fabulous views over vineyards

Customer review rating 4.4/5

Bev Couples - 25/03/2020 Confirmed reviews ALL

Thank you to all the staff who went out of their way to make guests feel welcome. A special thank you to Troy the Restaurant Manager who suggested some wineries to visit when we travelled to Clare Valley. We thoroughly enjoyed our dinners and breakfasts at the restaurant. This was our second visit to this hotel and hopefully won’t be our last.

Dear Bev, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Nice stay close to wineries

Customer review rating 4.4/5

Wayne Couples - 25/03/2020 Confirmed reviews ALL

Excellent room and venue

Dear Wayne & Sherri, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Will definitely return to this fabulous resort

Customer review rating 4.4/5

Pam Friends - 25/03/2020 Confirmed reviews ALL

We loved our 3 night stay in this well located and very well presented resort. The rooms were spacious, well presented, clean and very comfortable. Great views over the hills and opposite a golf course which was a plus for some of our family who too the opportunity to practice on the driving range one morning. Clubs and balls cost them a whole $13!. Great value and great fun. Bonus in the Novotel was the Tasting Room which offered a different winery each night where we sampled their lovely wines. All free too. Then we would regularly enjoy a cocktail before dining in the onsite restaurant. Food was great as was the service. Another added bonus was being able to order to our room a "ready made" breakfast such as bacon and egg rolls, yummy and plentiful fruit salad and yoghurt, croissants etc so we were ready for our day ahead without having to sit down and eat in a restaurant or café. Fabulous idea. Pool looked inviting but we didn't have time. I have already recommended the Novotel Barossa Valley Resort to family and friends and we will definitely be back.

Dear Pamela, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Exceptional Service

Customer review rating 4.4/5

Nerilee Friends - 25/03/2020 Confirmed reviews ALL

Under such unprecedented circumstances with Covid-19 the staff at Novotel Barossa were very professional & accommodating.

Dear Neerilee, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Enjoyable

Customer review rating 4.4/5

Denise D. Couples - 24/03/2020 Confirmed reviews ALL

Staff friendly and welcoming. A trainee on the front desk welcomed us, champagne in our room as it was our Wedding Anniversary was a lovely surprise, stunning view from our room. Dianne in the dining room is a great team member, she made us feeling like we were special guests and could not do enough for us.

Dear Denise, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team, especially Dianne who will be delighted to have been mentioned. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

A really great weekend

Customer review rating 4.4/5

Robin M. Friends - 23/03/2020 Confirmed reviews ALL

We came down to the Barossa from Qld for the weekend along with another couple and I would like to say how nice the hotel was and how great the staff were. From the ladies at the front desk, through to the Restaurant Manager (who was a credit to your establishment) at dinner, the team working at breakfast and the staff working when we checked out, they were all efficient, extremely polite and a pleasure to interact with. I had stayed there previously for work and the couple we travelled with also extremely impressed with the service provided by your team. The only issue the entire time was probably going to the bar late one afternoon. A conference was obviously being held and had wrapped up for the day and it was apparent that you had not staffed for the potential influx of people this would create at the bar.

Dear Robin, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Well located and very comfortable stay

Customer review rating 4.4/5

Joanne Friends - 23/03/2020 Confirmed reviews ALL

We are 3 couples who meet at least annually to enjoy each other's company and a special region. The Novotel was a perfect base for us in the Barossa. It provided a restaurant plus a small kitchenette within each spacious, well appointed and comfortable room. The views from the balcony of each room are stunning and the complex is well designed to take advantage of the aspect. We also enjoyed the generous sized pool.

Dear Graeme, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Pleasant stay x 2

Customer review rating 4.4/5

Craig Families - 23/03/2020 Confirmed reviews ALL

I stayed twice in one week with a couple of days between each stay. Both stays were pleasant and met my expectations. The rooms were well appointed. I felt the price per room was on the high side for what they are but given the lack of competition in the area where you are this is understandable. I was disappointed that minibars had been removed from rooms but understand the reasons for this. The first stay was on Saturday night. There was a wedding being held on the Saturday night at the hotel. Some of the guests at that wedding we’re staying at the hotel. They were extremely noisy late into the evening. This did not impact me directly as I was housed away from these guests. It did however impact my mother and sister on both the Friday and Saturday nights as they were housed in a suite directly below the mosey guests. This was reported to staff at the time. I realize this is a difficult situation to manage but it did impact other paying guests. Perhaps ensuring guests at such events are housed away from other guests would help.

Dear Richard, Thank you for taking the time to tell us about your experience at the Novotel Barossa Valley Resort. I am sorry that your Mother and Sister were affected by other guests and please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest therefore your feedback is very important to us. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Clean and comfortable

Customer review rating 4.4/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

Quick and easy check-in. Clean and comfortable stay with all the facilities we needed. Thanks.

Dear Janet, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Well respected brands always deliver

Customer review rating 4.4/5

Travis I. Couples - 23/03/2020 Confirmed reviews ALL

Hotel was good. Daily wine tastings was excellent, I though it was quite special, advice would be for the wine company to not encourage a massive circle to form. Because some people actually walked in and got to the door and them left and it’s because it was far too formal, the circle was far too formal. The internet was not good and not reliable. Hotel was excellent and the restaurant and breakfast was superb, it makes you feel really special.

Dear Travis, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately our daily wine tastings have now stopped and our restaurant is closed in line with government direction on crowds, social distancing due to COVID-19. Thank you again for sharing your experience and we hope to welcome you back when the occasion arises. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Pleasant stay with a great pool area

Customer review rating 4.4/5

Jodie Couples - 20/03/2020 Confirmed reviews ALL

One night for wedding anniversary. One bedroom room. We are locals from Angaston. Nice dinner menu & breakfast. Room needs new lounge pillows & lamp shades. Could have water bottles in fridge. Garden mulch gravel looks a bit tired & pool garden needs a quick tidy up. Some of pool recliner mattresses look stained. But pool was perfectly clean & temperature. Restaurant clean & staff were quite professional. Just a leaky apply juice dispenser should have been removed from bar & coffee machine malfunction ( Screen repeatedly - Tray to be replaced ) Croissants were hard & couldn't cut them with a knife. Overall stay was quite good.

Dear Steve, Thank you for taking the time to complete our questionnaire during your recent visit to Novotel Barossa Valley Resort. As a company we greatly value both the positive and negative feedback which we receive from our guests as we constantly strive to maintain a consistently high standard of service. We have approached our owners for a rooms refurbishment which they are considering. Thank you again for sharing your experience and we hope to welcome you back when the occasion arises. Sincerely, Natalie Bussenschutt General Manager

The resort is well located near to the vineyards and good restaurants. Well located next to a Golf Course as we are golfers and had 2 games at the Course.

Customer review rating 4.4/5

Jan D. Couples - 19/03/2020 Confirmed reviews ALL

Our room was comfortable. We had a good view down the valley and across the Vines. It was quiet and restful. We ate at the restaurant one night and the food was very good. We had drinks on a few occasions. The man who runs the restaurant works hard behind the bar and in the restaurant.

Dear Janice, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

A Barossa experience

Customer review rating 4.4/5

Cjhbrisbane Couples - 19/03/2020 Confirmed reviews ALL

Had a few days in Barossa staying at Novotel, super friendly staff, awesome views from room. The nice touch was the daily wine tasting session hosted by local winemaker, this was informative and fun, great work!

Dear Christopher, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Overall ok

Customer review rating 4.4/5

Philip Families - 18/03/2020 Confirmed reviews ALL

There was good communication initially during booking when we had requested for a specific floor as we had a 2 month baby with us etc and they get back to me promptly and even gave us the room at the furthest end to ensure that we were not disturbed but alas; they did not account for the cherry picker and the painters that started work at the crack of dawn thereby spoiling any chance of a sleep in and kept the baby up till about midday. That unfortunately was a bad experience as the whole point of getting away and having a sleep in was what we were looking for. The dining experience on the other hand was good and the staff were friendly and attentive.

Dear Philip, Thank you for taking the time to tell us about your experience at the Novotel Barossa Valley Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest therefore your feedback is very important to us. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com ll
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