Customer review rating (ALL Rating) 4.4/5 904 reviews
Pullman Melbourne on Swanston
195 Swanston Street
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Access: 30 m / 0.02 mi
Access: 50 m / 0.03 mi 2 min walk / 1 min drive
Access: 480 m / 0.3 mi 5 min walk / 3 min drive
Access: 480 m / 0.3 mi 5 min walk / 1 min drive
Access: 500 m / 0.31 mi 6 min walk / 2 min drive
Access: 640 m / 0.4 mi 5 min walk / 2 min drive
Access: 1.61 km / 1 mi 15 min walk / 3 min drive
Access: 1.61 km / 1 mi 10 min walk / 5 min drive
Access: 1.61 km / 1 mi 25 min walk / 8 min drive
Access: 4.2 km / 0.31 mi
Access: 4.51 km / 2.8 mi 1 hrs walk / 20 min drive
Access: 6.44 km / 4 mi 1 hrs 39 min walk / 15 min drive
Access: 8.05 km / 5 mi 1 hrs 39 min walk / 10 min drive
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Hidden away from the streets of Melbourne, Eva's restaurant & bar brings you heartfelt home-style cooking and fresh seasonal ingredients, with a modern twist reflective of our Melbourne setting. Open for all day dining and drinks.
An exclusive space with sweeping views of Melbourne, the Club Lounge offers an informal yet inspiring setting for the modern traveller. Access includes daily breakfast, all day tea, coffee & sparkling water and daily drinks & canape hour from 5pm to 7pm.
Room 1954 is a beautiful and light-filled space in which to entertain your special guests. Located in the heart of the Melbourne CBD, Room 1954 is reflective of Les Erdi's personal style and timeless sophistication. This exclusive private will be sure to impress. Located on Level 15 within one of Melbourne' s newest hotels -Pullman Melbourne on Swanston, Room 1954 Private Dining Room boasts unbeatable views of Melbourne's stunning skyline, its own distinctive style and a warm, convivial atmosphere. The perfect space to make a statement, the dining room seats up to 26 guests and offers private lift access. Room 1954 plays homage to the year the late Les Erdi moved to Melbourne to embark his new life with wife Eva.
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Our spacious guest rooms have been thoughtfully designed to reflect Melbourne's edgy creativity. All rooms are equipped with a personalised digital concierge service, convenient inclusions to help you feel at home, and beautiful Aspar Aurora Spa products for a touch of in-room pampering. Looking for some additional stress release? Head to our gym for a solo workout or group fitness, or simply do nothing at all and enjoy some much-needed downtime. Pullman Melbourne on Swanston, a truly Melbourne experience
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Our guest reviews
100% genuine reviews from our guestsFind out more
Great location, friendly service
TripAdvisor rating 5.0/5
Hakamix Couples - TripAdvisor review
Three nights at Pullman on Swanston. Great location in city center on Swanston street, one of the main shopping streets in Melbourne. We had superior room, newly renovated comfortable and quiet room, comfortable beds and good A/C. Very friendly and easy going service at reception. I visited also Fitness Room, rather small and limited equipments. Dinner at Eva restaurant was enjoyable. Pullman is near Chinatown, many restaurants and cafés around.
Great position. Modern rooms. Very noisy due to renovations. Bad experience when ordering room service. Over a one wait to then be told that our meal will now be microwaved and then delivered.
Customer review rating 3.5/5
Sharon C. Couples - Confirmed reviews ALL
Great modern clean room. Location Location Location. Unfortunately very noisy.
Dear Sharon C., Thank you for your recent patronage and time to provide feedback. I am disappointed that not everything was as you expected. Please accept my sincerest apology that we fell short in a couple of areas, and I will be sure to follow up your comments. Sincerely, Alex Mihardja Executive Assistant
Good location, but noisy rooms even on 12th floor
Customer review rating 2.5/5
Paul B. Business - Confirmed reviews ALL
Stayed on 12th floor and drilling was very loud at 7am I complained and three people at front desk said they were supposed to start at 9 but couldn’t do anything about it. No apologies to me.
Dear Paul B., Thank you for staying with us and for sharing your experience. Allow me to sincerely apologize for the inconveniences experienced due to the noises heard from the 14th floor. Indeed, the work wasn't meant to commence until after 9am. We have since advised the foreman of this recurring issues. On a more positive note, I am delighted to advise that the work on level 14 has now been completed. Once again, our apologies for the inconveniences caused and we hope to see you again on your next visit for a hassle-free stay. Sincerely, Alex Mihardja Executive Assistant
Walk to everything perfect.
Customer review rating 4.5/5
Darrell F. Couples - Confirmed reviews ALL
Wonderful stay were very welcoming friendly staff and the lounge was excellent.The worker’s on the floor above was a bit disturbing but we were out most of the day.
Dear Darrell F, Thank you for your compliments on our location and the kind words on the excellent service provided by the team at The Club Lounge. Greatly appreciated. Sincere apologies for the inconveniences experienced due to the work happening on level 14. Delighted to advise that the work there has now been completed. We look forward to your next visit. Sincerely, Alex Mihardja Executive Assistant
Good hotel good service
Customer review rating 4.5/5
Travelman59 Couples - Confirmed reviews ALL
We were upgraded due to my Accor platinum card. The room was very nice room, but unfortunately no view (the same room on a higher floor would have been perfect). The room was a sort of junior suite style, with a huge bathroom, a sitting area and a small bedroom. One really weird thing is that when you turn on the ceiling lighting, you have to have it on (or off) in the sitting area and in the bedroom as well ! This is a problem if you want to do some work in the lounge area and your partner wants to sleep. And no stand up lamp in the lounge area, which would have solved this unusual lighting problem. Apart from that everything was fine - we were made to feel very welcome, all stage were helpful and friendly, the club lounge is of a very good standard. We would probably stay again if we come back to Melbourne
Dear TravelMan59, Thank you for taking the time to share your recent experience at our hotel. We are so glad you enjoyed most aspects of your stay. I will be sure to convey your compliments & constructive feedback to our management for their perusal. We look forward to see you again on your next visit to Melbourne. Sincerely, Alex Mihardja Executive Assistant
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price