Mercure Welcome Melbourne 3.5 stars

Customer review rating (ALL Rating) 4.0/5 1,087 reviews

Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

ALLSAFE approved hotel

Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street

GPS:-37.812801, 144.964508

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Our accommodation(s)

Visitors looking for stylish, affordable Melbourne accommodation should look no further than Mercure Welcome Melbourne. Tastefully appointed and contemporary, guest rooms at this impressive Melbourne hotel offer everything needed for a comfortable stay. A vailable in a variety of configurations - including Superior and Premium options - guest rooms feature a range of convenient amenities, which include a TV with cable and pay-per-view channels, WIFI access, a work desk, a minibar and a modern ensuite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,087 reviews

TripAdvisor Rating  3.5/5  4,860 reviews

Definitely a step or two backwards

TripAdvisor rating 2.0/5

christinamP6696KC Couples - TripAdvisor review

This used to be our ‘got to’ hotel when heading to Melbourne as it presented great value and good service. Ok, so it’s been 4 years since staying here, but this visit we were very disappointed. Apart from the new lobby renovations which made the ‘reception area’ see dark and secluded, upon check in it seems that housekeeping is now an opt in service, there was only 1 person on reception which lead to delays and the bed was well beyond its use by date (room 523). We will now endeavour to find a new ‘go to’ hotel when in Melbourne after the Mercure Welcome Hotel has very much taken a turn for the worse.

Dear christinamP6696KC, Thank you for returning to stay with us again recently. Please allow me to apologize that your experience was not as positive as your previous experiences. You have indicated that you will not stay again and for this I am sorry. Kind regards, Alex Mihardja Executive Assistant

Well located

Customer review rating 4.0/5

Sally Couples - Confirmed reviews ALL

Fantastic location with everywhere in the CBD a walkable distance. Our room was quiet, clean, and perfect for purpose.

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL


Parking a disaster and cost me $100

Customer review rating 2.5/5

Rob M. Business - Confirmed reviews ALL

Location ok

Perfect location!

Customer review rating 4.5/5

Alison Couples - Confirmed reviews ALL

Great location for the Australian Open, just minutes walk from the tram stop and Fed Sq. Room was big enough. This is not a resort style hotel but more for a traveller who is out for most of the day. Comfy beds, will stay here again.

Dear Alison, Thank you for your review. We're pleased to see you enjoyed the convenient location of the hotel. Thank you for highlighting aspects of your stay that you enjoyed. We hope to see you again. Sincerely, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 930 reviews 9.6/10 Location
  • 1,092 reviews 5.4/10 Room
  • 947 reviews 7.5/10 Service
  • 12 reviews 8.3/10 WiFi
  • 642 reviews 2.8/10 Comfort
  • 392 reviews 7.1/10 Cleanliness
  • 284 reviews 8.3/10 Breakfast
  • 225 reviews 6.8/10 Value

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