Mercure Belo Horizonte Savassi Hotel 4 stars

Customer review rating 4.4/5 3,998 reviews

ALLSAFE approved hotel

Mercure Belo Horizonte Savassi Hotel
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+ 22 Services

Hotel extras

  • Benefit from the services at Mercure, a hotel with swimming pool and sauna

  • 20 minutes by car to Belo Horizonte downtown

  • 21 minute-drive to Belo Horizonte Airport - Pampulha

  • 3-minute drive to Lifecenter Hospital

  • 45 minutes to Confins International Airport - Tancredo Neves

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Belo Horizonte Savassi Hotel

Rua Cicero Ferreira 10 bairro
Serra
30220040 belo horizonte
brazil

Tel: +553132803700

Fax: (+55)3132803735

Check-in from 14h00

Check out up to 12h00

  • By plane

    AER INTL TANCREDO NEVES At 42km / 26 miles

  • By plane

    PAMPULHA At 14km / 8.7 miles

  • By car

    BR 040 At 10km / 6.21 miles

GPS :-19.934835, -43.923775

Congress centre

  • EXPOMINAS 26.0 km / 16.16 mi
  • MINASCENTRO 10.5 km / 6.52 mi

Hotel services

DELICATTO Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 63 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 11 floors
  • Languages spoken at the hotel
    • English
    • Portuguese
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Iron
    • Iron at reception
Access to property
  • PAREBEM LIFECENTER
    • Near the property
    • Public
Well-being
  • Piscina externa Currently unavailable
    • Outside
    • On site
  • Fitness Currently unavailable
    • On site
Family
  • Services for children
    • Childrens TV Channels

Your meetings and events

Room measuring 732 sq. ft. (68 m²) equipped with all mod cons to ensure your meetings and events go smoothly. Perfect for training sessions for large and small companies.

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • High speed transmission line

  • Slide projector

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Fully renovated, modern apartments, in standard category, single or double.

Our guest reviews for
Mercure Belo Horizonte Savassi Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,998 reviews

TripAdvisor Rating 4.0/5

615 reviews

Well located, amazing staff, very clean

Customer review rating 5.0/5

Tania T. Solo - 03/07/2021 Confirmed reviews ALL

I loved the location. Close to everything. If you like you can cook your own food. There is microwave, blow dryer, and a fridge. Love it. I recommend . When I come back, I’ll stay there.

Dear Tania, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Savassi Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais de Souza Coordenadora de Hospedagem Mercure BH Savassi

Not a good experience

Customer review rating 1.5/5

Luiz Business - 23/06/2021 Confirmed reviews ALL

Receptionist was not wearing a mask properly - his nose was out the whole time. Some guests were not wearing masks at all at the lobby or at the elevator - staff showed no concerns. I booked a 2 single beds room. The beds were together, had to contact staff to fix. It took more than 30 min. I ordered a ceasar salad, it was just a head of lettuce.

Dear Luiz , Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Savassi Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Thais de Souza. Coordenadora de Hospedagem Mercure BH Savassi

dissatiafied

Customer review rating 1.0/5

Mohammad S. M. Business - 26/05/2021 Confirmed reviews ALL

Despite of very cooperative staff, this unit of mercure needs mmany things to fix, for example Showers, overall cleanimg of Bathrooms, bedsides doesnt have any socket to charge mobile or noteboook.

Dear Mohammd shakeel M., Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Savassi Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Thais de Souza Coordenadora de Hospedagem Mercure BH Savassi

Below expectation

Customer review rating 2.5/5

Marcio M. M. Couples - 04/10/2020 Confirmed reviews ALL

Upon arriving, I found the room dirty (hair on the floor), there was no soap, shampoo. The bed was not made properly. The parking was very bad, it depended on a paper with a barcode that didn't work and stuck us at the exit, demanding a long waiting time to leave. Very slow staff in attendance.

Good stay and well treatment

Customer review rating 4.5/5

Gislene Solo - 26/09/2020 Confirmed reviews ALL

I like the atmosphere of all employees of this hotel. I feel like home.

Legal

Customer review rating 4.5/5

Anonymous Business - 20/08/2020 Confirmed reviews ALL

Muito legal

Prezado Sr Euzébio, Agradecemos por ter escolhido o Mercure Belo Horizonte Savassi em sua vinda à BH. Procuramos sempre oferecer um serviço de qualidade a cada um de nossos hóspedes, por isso, seu retorno é muito importante para nós buscarmos nosso constante aprimoramento. Esperamos recebê-lo novamente em breve! Atenciosamente, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Comfortable but expensive

Customer review rating 4.5/5

Anonymous Couples - 11/08/2020 Confirmed reviews ALL

We were welcome and stayed in a nice and comfortable room. It was clean and fresh. But they prepared the room for a single person and I was with my wife so we had to ask for more towels and etc. The prices of the beverages are too expensive but the team were very polite. I was surprised with the fee on the garage.

Prezado Sr Hilton, É muito gratificante para nós do Mercure BH Savassi receber seus comentários sobre nossos serviços. Agradecemos por sua avaliação e esperamos servi-lo novamente em breve. Atenciosamente, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

OK location

Customer review rating 3.5/5

Phil D. G. Business - 23/03/2020 Confirmed reviews ALL

Hard to get evening meals, ran out of white wine

Dear Mr G., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

good stay

Customer review rating 4.5/5

Tamas Business - 01/02/2020 Confirmed reviews ALL

A very easy few days in a welcoming place ... the food at dinner was not great .. but ... I enjoyed everything else ...

Dear Tamas M., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Wonderful

Customer review rating 5.0/5

David N. Couples - 29/01/2020 Confirmed reviews ALL

The hotel was extremely nice, the rooms were amazing and the breakfast was perfect. Thanks very much to the young lady on reception, I think her name was Launa, who was extremely helpful and a very nice person. All the staff were very friendly.

Dear Mr N., It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Luana. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

very good

TripAdvisor rating 5.0/5

LuizGondim Business - 05/09/2018 TripAdvisor review

The Mercure Savassi keeps the same level from Accor Mercure.Very good from check i to check out, good rooms, excelent attendance.Breakfast excelent, very good localization.I hope to be there again.

Dear Luiz Gondim, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Eto Gerente Geral

Good experience

TripAdvisor rating 4.0/5

francietc Solo travel - 11/04/2018 TripAdvisor review

Clean and organized Hotel, courteous and helpful customer service. Great breakfast, great location, good leisure space, will be returning to stay at the Mercure BH. Everything worked very well during my stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roberta Eto General Manager

Excellent!

TripAdvisor rating 5.0/5

Jaqueline V Couples - 05/03/2017 TripAdvisor review

I traveled with muy husband im march to do ano cirurgy on life center hospital. Theo hotel os very good. The sercices are excellent. The cleanliness is very good. The location is very good. The room is large and silent.

Dear Mrs Jaqueline, Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon. Regards, Roberta Eto Gerente Geral Mercure Belo Horizonte Lifecenter

Very good

TripAdvisor rating 5.0/5

lucasn334 Business - 23/11/2016 TripAdvisor review

Very good hotel, clean. Bad location, far away form other spots. Good meal. Kind people. I don`t have anything else to say. I will write anything just to get rid of these qualifications. I hope everything is ok

Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon. Sincerely Roberta Eto General Manager Mercure BH Lifecenter

Never stays in this hotel anymore

TripAdvisor rating 1.0/5

Uresende Business - 04/10/2015 TripAdvisor review

O did a resevation at this hotel and when I arrived they said that there are no room available anymore and that is better I look for another place to stay that night. After discussion I said that I am gold Le Club Accor and I got the answer that this doesn't matter. I never was so humiliated and I am really considering to do not participate anymore of this loyalty program.

Excellent!

TripAdvisor rating 5.0/5

Hugo_M_Otsuki Couples - 25/08/2015 TripAdvisor review

The check in and out were very good. The receptionists are very pleasant and serviceable. Excellent bed. Clean room, bathroon and small kitchen. This hotel is very well located. Near one of the most important avenues and near the 'Savassi' region. There are chemist's shop, market and restaurants close by.

Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon.

Steve Costanzo

TripAdvisor rating 5.0/5

Steve C Business - 20/01/2015 TripAdvisor review

The staff was excelent and very accomodating. the rooms were very nice and clean and pool and Souna were excellent. it was well located to downtown and grocery stores for the essentials. the staff spoke english very well and tried to provide service and advice as required.

Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon.

my evaluation

TripAdvisor rating 4.0/5

Pobretao Business - 27/03/2014 TripAdvisor review

I found the hotel clean and cool, though very expensive. Items in the refrigerator should never be taken, due to their high price. The price is too expensive for my stay too, in my opinion. The breakfast is ok.

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Belo Horizonte Lifecenter. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Flávia Dorjó General Manager Mercure Belo Horizonte Lifecenter

Near Savassi

TripAdvisor rating 4.0/5

nestorv682 Business - 31/07/2013 TripAdvisor review

The Hotel is near Savassi and downtown. The rooms are clear and clean. The breakfast is simple but good. Sometimes is hard to get a taxi. People are gentle and room service is good. The restaurant needs to increase its menu but the small food is good.

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