Novotel Auckland Ellerslie

Novotel Auckland Ellerslie 4.5 stars

Customer review rating (ALL Rating) 4.2/5 248 reviews

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Hotel extras

  • ALLSafe certified

  • Ample parking space

  • Fully equipped Fitness Centre

  • Acacia Restaurant & Garden Bar with sustainably sourced produce

  • Short walk to the nearest train station, 15 minutes train ride to the city

ALLSAFE approved hotel

Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
New Zealand

GPS:-36.888758, 174.798748

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 360 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design. Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  248 reviews

TripAdvisor Rating  4.0/5  1,161 reviews

Grrzr

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Comfortable bed nice breakfast.

Dear Jason, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. Im glad you enjoyed your bed and room. We hope to welcome you back soon! Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Good location, great service

Customer review rating 4.0/5

Rebecca B. Business - Confirmed reviews ALL

Service was polite, food was great, room clean and tidy and had everything needed for a one-night business stay.

Dear Rebecca, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. Im glad you enjoyed the service, food and of course your room! Thank you again for sharing your experience, We look forward to having you stay with us again in the future. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

well located

Customer review rating 3.5/5

Ashley T. Couples - Confirmed reviews ALL

As an Accor member for some years I did not appreciate being placed on the cold s/w side of hotel which we have found over the years is a normal custom at Novotel and seems to be also with Pullman. The room was freezing and would not warm up. We especially wanted to use the dining room for a family birthday occasion but when we tried to book for dinner we found that the facility was booked out for another function without having been advised earlier. Over the years we have enjoyed the Buffet meals and we changed our original booking to match the Buffet.

Dear Ashley T., We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Good stay

Customer review rating 5.0/5

Penasia F. Friends - Confirmed reviews ALL

It was very nice and a lovely food and also the staff a so nice.

Dear Penasia, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is very kind of you to make notice of our staff, hotel and food services. This positive feedback allows us to know we are motivated and engaged with our guests during their stays with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Excellent location great service

Customer review rating 5.0/5

Amber Families - Confirmed reviews ALL

Was perfect place for us to stay while my wife was having surgery at ascot. Myself and 8year old son were well Impressed with the service at the restaurant

Dear Amber, Thank you very much for the positive review of our hotel and restaurant. I trust everything was handled in a timely and efficient manner. I will pass along this feedback to our management and service team in our restaurant. Thank you for the kind words, I hope your thoroughly enjoyed your dinner and stay. Hope to see you and your family return for another stay with us sometime soon. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

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Other web-users rate our hotel

  • 44 reviews 8.8/10 Location
  • 116 reviews 7.5/10 Room
  • 139 reviews 8.7/10 Service
  • 5 reviews 4.8/10 WiFi
  • 56 reviews 8/10 Food
  • 53 reviews 7.8/10 Cleanliness
  • 26 reviews 8.4/10 Breakfast
  • 23 reviews 4.5/10 Amenities

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