Hotel - Novotel Auckland Ellerslie
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Novotel Auckland Ellerslie Hotel

4.0/5 1,122 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Hard tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Jet skiing
    • Kayaking
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Wind surfing facilities
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Archery
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Boules/petanque
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)
    • Skating rink
    • Squash court
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

ELLERSLIE CONVENTION CENTRE0.5 km / 0.31 mi GREENLANE EXPO CENTRE2 km / 1.24 mi

Exhibition and convention centre

ASB SHOWGROUNDS1 km / 0.62 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Auckland Ellerslie Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KAURI 2 15 m2 2 m 0 0 8 0 0
EXECUTIVE BOARDROOM 22 m2 2 m 0 0 12 0 0
KAURI 1 55 m2 2 m 40 21 20 27 24
RIMU 3 95 m2 3 m 90 33 30 54 48
RIMU 1 96 m2 3 m 90 33 30 54 48
RIMU 2 104 m2 3 m 90 33 35 54 48
RIMU 1 AND 2 200 m2 3 m 200 65 65 108 96
RIMU 2 AND 3 200 m2 3 m 200 65 65 108 96
RIMU 1, 2 AND 3 295 m2 3 m 350 90 118 174 144
    • Screen
    • Flipchart
    • Syndicated room
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design.Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

  • 147 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 15 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 9,312 reviews

Our guest reviews for
Novotel Auckland Ellerslie

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,122 reviews
Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Buffet was very average for the price. A lot of items were missing. No bacon no mushrooms poor choices. There was one chef coffee took 20 minutes. We had a large booking so they knew how many people were coming. Lack of staff at buffet.

Janice W. Couples - 03/12/2019 Confirmed reviews ALL
« Satisfied with our stay. »

Staff we had contact with were friendly and helpful. Room was comfortable and clean.

Murray Families - 03/12/2019 Confirmed reviews ALL
« An enjoyable weekend stay with Family »

Car park space was appreciated. Room was tidy and well maintained. All staff were friendly and welcoming.

Rachel Business - 03/12/2019 Confirmed reviews ALL
« Not up to the standard I expected »

It was pleasant enough, however, the room was somewhat dated/"tired" and did not having a feeling of being "fresh and clean" like I would have expected. Checking in and out was of average experience, of particular note was the poor consideration by other guests from a neighbouring hotel - sharing the reception, who were obviously on a bus tour and were not New Zealand Nationals - they pushed in, leaned over me, and generally were inconsiderate when trying to hand their keys/cards back to the Receptionist - I suggest she should have told them to wait their turn. I was disappointed with the quality and presentation of the restaurant food.....Overall I think the whole hotel needs an overhaul!

Peter E. Couples - 03/12/2019 Confirmed reviews ALL
« everything as expected ,picked this hotel as we have stayed here previously and liked it then. »

Kitchen staff were extremely helpfull ,as my wife has some severe food allergies. Also front reception, young woman was extremely helpful and friendly.In fact everyone was good.

B. S. Business - 02/12/2019 Confirmed reviews ALL
« Happy with accommodation and service »

AS above

Renee Families - 02/12/2019 Confirmed reviews ALL
« Disappointed not what is expected »

After a stressful weekend we expected a lot more than what we found.

Anonymous Families - 02/12/2019 Confirmed reviews ALL
« Fabulous management and staff »

Wonderful duty manager who sorted my accommodation faux past. Great cleaning lady.

Darren Business - 02/12/2019 Confirmed reviews ALL
« Confusion at the Novatel »

Ok. parking issues. Had charges put on my account that didn't belong. Had to move rooms over the two night stay.

C W. T. Business - 02/12/2019 Confirmed reviews ALL
« c w t. »

A nice enjoyable stay.

Anonymous Business - 01/12/2019 Confirmed reviews ALL
« Satisfactory only »

I was staying in 3016 this time. I have stayed in this hotel a few times over the years. The shower head in this room needs major maintenance, previous room this year was also needing attention. The remote buttons on the TV remote did not work all that well and required force. Gave up in the end. No free wifi? Come on thats pretty backward. Was going to dine in but no low carb, vege options. Car park full so had to park down road further. Long work when injured and carrying bags. Room clean.

Audrey &. R. B. Couples - 01/12/2019 Confirmed reviews ALL

Dark, seems old needs updating

Glenn Business - 30/11/2019 Confirmed reviews ALL
« Great stuff as usual »

Exceptional reception service Nice room too

Martyn G. Business - 30/11/2019 Confirmed reviews ALL

It was fine, comfortable bed, good food. Had a good night sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martyn, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am really glad you had a good night sleep. It is always a pleasure to receive positive feedback. I will share your kind comments with our team as I am sure that this feedback will give them the motivation to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Singgih Front Office Manager Novotel Auckland Ellerslie Ph:+64-52…

Colin Y. Friends - 29/11/2019 Confirmed reviews ALL
« always a pleasure »

wonderful greeting at reception, very helpful friendly staff. Only strange thing was not being able to contact room service or reception from our room around 4pm, tried a few times so maybe they had a mad rush of people all at once. It did save me some money so all good. enjoyed the buffet meal good tasty food and great selection.

Jan Families - 28/11/2019 Confirmed reviews ALL
« Mrs »

Excellent service from all staff

Robert B. Couples - 27/11/2019 Confirmed reviews ALL
« Excellent, would certainly stay here again. Clean quite rooms »

NO PROBLEMS WITH THE ROOMS OR SERVICE. RESTAURANT CHOICES A LITTLE LIMITED

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am really glad you had a great stay with us. It is always a pleasure to receive positive feedback, especially from our loyalty member. I will share your kind comments with our team as I am sure that this feedback will give them the motivation to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Singgih Front Office Manager Novotel Auckland Ellerslie Ph:+64-52…

Annie F. Business - 27/11/2019 Confirmed reviews ALL
« Unknown quantity. »

Hard to find.

Anonymous A. Business - 27/11/2019 Confirmed reviews ALL
« Good location »

The hotel is in a great location for my business travel in Ellerslie. The room is well set-out with a functional working desk. Staff and service at dinner is good. One negative comment is that the service at breakfast varies from disinterested to poor.

Nina Couples - 27/11/2019 Confirmed reviews ALL
« disappointed with the experience »

room was shabby and not the cleanest feeling. I have stayed previoulsy and thought the rooms were better - in need of an upgrade I imagine - expenisve for the quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina, Thank you for taking the time to tell us about your experience at the Novotel Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

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