Customer review rating (ALL Rating) 4.2/5 671 reviews
Novotel Auckland Ellerslie
72-112 Green Lane East, Ellerslie
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Access: 18 km / 11.19 mi 18 min drive
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Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.
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Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design. Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Overpriced aged accommodation that needs a make over
TripAdvisor rating 2.0/5
Paul H TripAdvisor review
Out dated overpriced, glad I was not paying ! The room hadn't been cleaned in days, dust on all surfaces. Used cotton bud in the wardroom door runner. Bathroom door blown at the bottom. It took ages to get served at the bar but all staff were friendly enough. This is definitely the worst Accor group hotel I've stopped in for a long time.
Great staff & a good restaurant but parking is a challenge
Customer review rating 4.0/5
Greg Business - Confirmed reviews ALL
Overall my stay was fine but I have 2 gripes. Parking is a real challenge and people would park in reserved spaces as it was not policed( to be honest do not know how you can fix this). Not a fa of the liquid body wash dispensors in the Shower, I do prefer a bar of soap.
Could be Better
Customer review rating 2.5/5
David Families - Confirmed reviews ALL
Check in was good, once got into room noticed that there was no milk in fridge and then no body wash in the actual container in the shower. The beds were comfy. Overall not bad, although when staying at Novatel the standards should be higher.
TripAdvisor rating 1.0/5
Jennie M TripAdvisor review
Worst Accor hotel I’ve ever visited and I’ve visited a lot. Reception staff very rude and unhelpful. Room had not been cleaned properly, the bathroom bin hadn’t been emptied after the last person checked out and there were crumbs all over the chair. Hotel was really run down. Overpriced for what it is. Food and cocktails were nice however. Love Accor but won’t be returning to this hotel.
Customer review rating 4.5/5
Anonymous Business - Confirmed reviews ALL
Business trip was really great , from checking in to checking out
Dear John, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure having you stay in house with us, thank you for being a loyal member and for the glowing review. We look forward to welcoming you back for another stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price