ibis Leicester City Hotel 3 stars

Customer review rating 4.1/5 2,251 reviews

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ALLSAFE approved hotel

ibis Leicester City
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Hotel extras

  • Central location, with plenty of nearby transport links

  • Hotel amenities include free Wi-Fi and access to a computer

  • La Table restaurant serves a choice of international meals

  • Less than five-minutes from Leicester train station

  • Nearby Leicester Cathedral, the Jewry Wall and more

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis Leicester City

St George's Way
Constitution Hill
LE1 1PL
leicester
united kingdom

Tel: +441162487200

Fax: (+44)116/2620880

Check-in from 14h00

Check out up to 12h00

  • By Bus :  St Margarets

  • By plane

    BIRMINGHAM INTL At 35km / 21.88 miles

  • By plane

    Coventry Airport At 56.32km / 35 miles

  • By plane

    Nottingham East Midlands At 64.37km / 40 miles

  • By car

    M1 / M69 JUNCTION 21 At 8.05km / 5 miles

  • By car

    M1 exit 21 At 10km / 6.25 miles

  • By car

    M69 JUNCTION 21 At 8.05km / 5 miles

  • By train

    LONDRES WATERLOO At 257.47km / 160 miles

  • By train

    Leicester station At 0.4km / 0.25 miles

GPS :52.633961, -1.123088

Companies

  • Leicester City Football Club 2.41 km / 1.5 mi
  • Leicester Mercury 0.1 km / 0.06 mi
  • Mercedes Benz 0.1 km / 0.06 mi
  • Walkers Snack Foods 16.09 km / 10.0 mi
Companies

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Family room with 1 double bed + 1 sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

Restaurant

Type of cuisine: Cafe

An informal modern cafe style restaurant

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Leicester City

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,251 reviews

tripadvisor

TripAdvisor Rating 3.5/5

807 reviews

Good location, clean and comfortable

Customer review rating 4.1/5

Matt Families - 18/10/2020 Confirmed reviews ALL

Great stay. Rooms are basic but clean and functional. Breakfast was good, very filling. Hotel is well located for a walk into the centre. Unexpectedly got a parking space. Staff are exceptional, friendly and welcoming, Agnieszka especially.

Relaxing stay

Customer review rating 4.1/5

Vasco A. Friends - 05/10/2020 Confirmed reviews ALL

It was a very relaxing and pleasant stay.

Well located

Customer review rating 4.1/5

Jeremy Couples - 01/10/2020 Confirmed reviews ALL

Convenient stop-over whilst taking daughter to DMU

Good stay

Customer review rating 4.1/5

Martin Couples - 30/09/2020 Confirmed reviews ALL

Friendly staff and clean room

EV charging

Customer review rating 4.1/5

Jj Couples - 14/09/2020 Confirmed reviews ALL

Chose this hotel as they have an EV charge point - good. Staff friendly. Quality of room & facilities poor value for money.

not to good

Customer review rating 4.1/5

Arian Families - 14/09/2020 Confirmed reviews ALL

The shower pipe was broken half of water would leak from the middle of shower. there was no soap and the shampoo pottle was empty.

Standard Ibis, no perks except near city centre.

Customer review rating 4.1/5

E J. Couples - 13/09/2020 Confirmed reviews ALL

No issues during check in or check out. Lift was not working in evening and we were on 4th floor. Standard budget hotel.

Well located and had a good stay.

Customer review rating 4.1/5

Leo R. Solo - 11/09/2020 Confirmed reviews ALL

I enjoyed my stay and particularly appreciated the early check-in because I was going to a funeral which was early afternoon. The cooked breakfast was very good and I enjoyed it very much.

Customer review rating 4.1/5

Simon Families - 29/08/2020 Confirmed reviews ALL

Clean and comfortable hotel but social distancing a problem in the bar/reception area, no other guests seemed to be wearing masks. Coffee machine broken at breakfast. Staff very friendly and helpful. Value for money.

Dear Simon We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we now know all STAFF in hospitality need to wear masks unless exempt. At this time guidance from the government is of course being issued and updated from day to day so we are unable to comment on other guests and how they are managing with the threat of Covid-19 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Payne General Manager

Well located and good stay

Customer review rating 4.1/5

Lawrence O. Couples - 26/08/2020 Confirmed reviews ALL

Everything went on well as planned and I really loved it

Dear LAWRENCE We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Leicester

Great view of trains

Customer review rating 4.1/5

Will Solo - 21/08/2020 Confirmed reviews ALL

It was all great the busy staff couldn't be more helpful the room rate was good It was a good stay..nothing negative to say...

Dear Will, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Team

Well located near the train station

Customer review rating 4.1/5

S. Couples - 10/08/2020 Confirmed reviews ALL

My stay was comfortable, the room was clean and and I especially liked the fact that there was air cooling system.

Dear S., Thank you for the great review of our hotel! We are pleased to read that you enjoyed your stay and hope to see you again very soon. Sincerely, Team ibis

Well-located, comfortable and great staff

Customer review rating 4.1/5

Will C. Business - 22/03/2020 Confirmed reviews ALL

We came under slightly unusual circumstances just before the Coronavirus lockdown, The hotel was pretty empty and we were really well looked after. One of your colleagues was amazing, very friendly and professional.

Dear William, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am delighted to hear that despite the unprecedented circumstances you were well looked after by our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

VERY GOOD STAY

Customer review rating 4.1/5

William C. Solo - 22/03/2020 Confirmed reviews ALL

IT'S BEEN ALWAYS MY FAVORITE HOTEL. THE STAFF IS SO FRIENDLY AND WELCOMING.

Dear William, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is lovely to hear we are your favorite hotel and that then team make your stay enjoyable every time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Good Location Poor Qualitry

Customer review rating 4.1/5

Nigel H. Business - 14/03/2020 Confirmed reviews ALL

I know its a basic hotel, but the room was smaller than I expected, less comfortable and for the price poor value. I've stayed at neighbouring Premier Inn before at a cheaper price and more comfort. Staff were helpful though.

Dear Nigel, Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Moorey Interim General Manager

Good spot- comfortable. Well placed

Customer review rating 4.1/5

Chris G. Business - 13/03/2020 Confirmed reviews ALL

Good spot near city centre, easy to motorway. Comfortable, good WiFi. All day refreshments. Free parking. Friendly staff

Dear Christopher, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Good location

Customer review rating 4.1/5

Anonymous Couples - 13/03/2020 Confirmed reviews ALL

Stayed overnight. Friendly staff; clean restaurant and room- comfortable bed.

Dear Celina, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Excellent - welcoming, acommodating and professional staff.

Customer review rating 4.1/5

C L. Business - 12/03/2020 Confirmed reviews ALL

Would definatley recommend IBIS if all your hotels are as good as the one in Leciester at which I stayed. My first time in IBIS - my prefered chain of hotel was fully booked which led me to yours. Clean comfortable room but the staff definately stood out!

Dear Catherine, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Rude to start with assistant manager must had bad day

Customer review rating 4.1/5

Jay Business - 12/03/2020 Confirmed reviews ALL

Was Business trip with Samsung stay at lot of your hotels this is the worse I’ve ever seen

Dear Jason, Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am perturbed to hear one of our team members was rude to you and I profusely apologise for this. Please be assured this is not reflective of our normal service. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Moorey Interim General Manager

Ibis Leicester

Customer review rating 4.1/5

John M. Business - 12/03/2020 Confirmed reviews ALL

Extremely welcoming staff and accommodation.

Dear John, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

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