ibis budget Bordeaux le Lac 2 stars

What I liked most was the location: not so far from the center, but far enough away to be a quiet place; At the same time, it has excellent public transport options, as well as a huge variety of nearby restaurants. To go to the supermarket you need to take a tram, but it's just a stop and you're already in a supermarket where you can really find everything. The room always stank of sewage, the air conditioning didn't work; so the room was always hot. My luck was that we were in winter and I opened the window (no noise outside) to get in a little of the cold. Staff speak little or no English which is conventionally a universal language for communication.

I chose the hotel for the closeness to the tram stop - around 250 m - that was great! But this is a budget hotel, though it has many plus points..

For a Low budget Hotel the ibis budget Bordeaux Le Lac is really nice. Common area to spend time together with family or friends, even enjoying your own drinks and food, all very clean, very nice and kind staff. Breakfast was also pretty good, with fresh croissant, cakes, yogurt, bread and jams, juices, etc...

We have ordered 15 room/nights incl. breakfast (5 rooms for 3 nights 25-28 NOV) and were forced to pay them 17 days in advance. More than 72 hours in advance (on Nov 22) we had to cancel 3 rooms for night 25-26 NOV. We were answered next day (in French) that it is too late and no refund will be provided. It is absolutely unprofessional to charge us for rooms (and breakfasts!) canceled 3 days in advance. And - by the way - we were told by the hotel staff on Nov. 25 that hotel does not have any room available and all are sold out. We are professional event agency, very frequent client in Accor hotels (either directly or via our business tour supplier American Express) and this I will remember for a long time. Milan S., CEO, CCL.cz

Disgustingly dirty The HVAC system in the room was noisy I shut off the fan and then sometime later noticed large pieces of dirt on the floor under the fan. I looked up and could see that the air flier had not been changed in some time! I also noticed that the fans in breakfast area also had large deposits of dirt around them. The light in the washroom would not turn on instantly up to 5 seconds or not at all I reported this to the desk.

Good sized room, decent shower and towels, comfortable bed, and plenty of parking

it was fine

Good location for Stadium! go by a short walk! Close to steak house.

Stay was acceptable, with price consistent with quality of stay.

Quick check in ,average breakfast No English tv only bbc which is very disappointing for an international hotel chain

Really good experience. Nice and polite staff. Location is really good. Easily approachable. Really Great.

good but rooms should be ;more clean

The staff at the hotel were charming and helpful. The hotel as you would expect from budget was really quite basic . Thé room was a little tatty and the bathroom could do with a update .The really annoying thing about the room was the very noisy and ineffective air conditioning. We had to open the windows and were inundated with mosquitoes.

The room air conditioner was not functioning well and the room would get quite hot and uncomfortable. The hallway smelled of sewage making it unpleasant to return to the room. There is no iron and ironing board available to guests, and this makes it hard to choose this hotel for professional meetings. The breakfast was good. The staff was friendly.

Room ok. Broken toilet seat lid. Cleaner ignored do not disturb sign, knocked loudly and insisted we had to leave the room we had booked for 2 nights.