ibis budget Paris Porte de Pantin 2 stars

Customer review rating 3.8/5 3,687 reviews

ibis budget Paris Porte de Pantin
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+ 11 Services

Hotel extras

  • Newly Refurbished hotel

  • A 2-minute walk from Pantin train station (reach the center of Paris in 10 minutes)

  • Close to the Zenith events center and La Villette

  • Private and secure car park

  • New: Save 5% with the Member's Rate

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI in your room
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis budget Paris Porte de Pantin

96-98, Avenue du Général Leclerc
93500
pantin
france

Tel: +33892680719

Fax: (+33)1/49159800

Check-in from 12h00

Check out up to 12h00

  • BUS :  151 DELIZY

  • METRO :  5 PORTE DE PANTIN

  • RER :  E PANTIN

  • By plane

    AEROPORT CHARLES DE GAULLE At 24km / 14.91 miles

  • By plane

    PARIS ORLY At 22km / 13.67 miles

  • By plane

    PARIS ROISSY CDG At 20km / 12.43 miles

  • By train

    GARE DE L EST At 6.5km / 4.04 miles

  • By train

    GARE SAINT LAZARE At 10km / 6.21 miles

  • By train

    PARIS GARE DU NORD At 6km / 3.73 miles

GPS :48.896831, 2.403697

Exhibition centre

  • Parc de La Vilette 1.0 km / 0.62 mi
Exhibition centre

Our accommodations

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

TWIN - room with two single beds for up to 2 people.

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

Family Room

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
Rooms

Our guest reviews for
ibis budget Paris Porte de Pantin

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,687 reviews

tripadvisor

TripAdvisor Rating 3.5/5

777 reviews

It was wonderful except the smells and the theft

Customer review rating 3.8/5

Géza Couples - 11/03/2020 Confirmed reviews ALL

The Hotel located in a good area. Near the RER and the metro. You can reach the center of Paris in 20 minutes. The room clean and they clean everyday. They change the towels, sheet and duvet everyday. The breakfast is good and cheap Unfortunately there is no any kind of meat. The only animal source is the cheese, butter and milk. The room size a bit small. It would be a bit bigger. There is only 30 cm between the wall and the bed. Sometimes the smell was terrible. I think the drain is not works properly, so the bad smells come out from it. The hairdryer missing. The worst thing what happened, that somebody stolen 150 euros and 11000 HUF from my friend wallet and from my bag. I reported it to the receptionist and to the police. They apologised and I should not pay for the breakfast last day. They promised, taht they will investigate it and they hope they will be able to send back my money. I hope it will happen.

Good stay

Customer review rating 3.8/5

Greice Couples - 04/03/2020 Confirmed reviews ALL

very near train station. Good servie room, good size room.

Dear GREICE M., We thank you for taking the time to write to us following your stay at ibis budget Paris Porte de Pantin. I am delighted to read that you had a pleasant stay in our hotel! I thank you for your comments which are always a source of motivation for our entire team. We hope to have the opportunity to see you soon on your next trip to Paris. Best regards, Alexander Receptionist leader

unfriendly staff,poor breakfast,poor room

Customer review rating 3.8/5

Deepak Families - 03/03/2020 Confirmed reviews ALL

The rooms was not what was expected. Bathroom smelled. No one came to change sheets. I think they just came and tidied the bed without bothering to change sheets. No one tidied the bunk bed.We were 4 family members living (2 teenagers and 2 adults) in that room so the staff was duty-bound to clean bunk bed. There was no sheet or blanket for bunk bed. On asking they just gave old ,smelling , uncovered blanket.Even that after asking 2-3 times.

Dear DEEPAK G., Thank you for taking the time to leave your ratings following your stay at ibis budget Paris Porte de Pantin. Your opinion is very important, it allows us to improve. The whole team is keen to offer you the best quality of service We are sorry for the lack of cleanliness, we offer our sincere apologies. Be aware that we will strengthen our checks with the cleaning company so that this type of inconvenience does not happen again. Hoping to regain your confidence during a next stay Best regards, Alexander Receptionnist leader

Good stay

Customer review rating 3.8/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

We were four people and we had four beds. We were very happy.

Dear CHRISTIAN G., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane.

Not happy at all

Customer review rating 3.8/5

Imam U. Families - 06/02/2020 Confirmed reviews ALL

The door lock is not as expected.and the service at reception very poor. They gave me room 330 with a code but it doesn’t work then I went all the way to downstairs and let her know I couldn’t open the door then she came with me and tried she couldn’t open the door then she change the room 230.

Dear IMAM u., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. We are sorry to hear that your experience did not meet your expectations. We since have done the necessary regarding the door lock, but you do understand that sometimes this happens. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abigaël Hotel Manager

Comfortable and well run

Customer review rating 3.8/5

Glenn C. Business - 02/02/2020 Confirmed reviews ALL

I stayed for a week whilst working in the city centre I needed parking for a van and easy access to the Metro This hotel was ideal The early to late breakfast was an added bonus

Dear GLEN C., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane

Disappointed

Customer review rating 3.8/5

Anonymous Friends - 29/01/2020 Confirmed reviews ALL

Was a beautiful hotel and great location but we were deeply disappointed of the lack of interest we had in our check in and check out . Impolite check in I remember in our arrival we were trying to open the door but we didn't success and the receptionist came with unhappy face and push it up without saying hello or welcome ... Really at this moment we felt sad of this cold emotional ... She was unhelpful and lazy even to show us which floor we need to take .. the check out too was not good ... I hope my message help others to get a good interest and care

very good value for money

Customer review rating 3.8/5

Cezary Families - 26/01/2020 Confirmed reviews ALL

We are very satisfied with staying in the hotel. service in reception were very supportive. In general we recommend this hotel for people who travel with kids and don’t want to spend too much money (on the hotel). Our kids were very positively surprise of hotel breakfasts.

Dear CEZARY S., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Hotel Manager

It was nice

Customer review rating 3.8/5

Matej Families - 14/01/2020 Confirmed reviews ALL

the only thing, I would comment is a bit of dust in the underground car park. The staff was very kind an helpful. The connection to the city centre is very good.

Dear MATEJ F., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Hotel Manager

smooth and friendly

Customer review rating 3.8/5

Anonymous Business - 12/01/2020 Confirmed reviews ALL

It would be even better if there could be an electric kettle available somewhere, to boil hot water.

Dear CECILE C., Thank you for taking the time to leave your ratings following your stay at ibis budget Paris Porte de Pantin. We are delighted to learn that your stay went well. The whole team is keen to bring you the best quality of service and to welcome you in the best conditions Note that we provide a coffee machine on which you can take hot water to prepare tea We hope to have the opportunity to welcome you again soon Best Regards, Alexander Receptionnist leader

excellent

Customer review rating 3.8/5

Akira S. Couples - 09/01/2020 Confirmed reviews ALL

it was a pleasant stay with polite staff and satisfactory facilities

Dear Akira S., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Hotel Manager

Met the basic need of accommodation

Customer review rating 3.8/5

Julian R. Families - 04/01/2020 Confirmed reviews ALL

First time we had stayed in a IBIS Budget and would probably be the last. The beds were very uncomfortable to sleep in. I had to wake up several times over the night due to feeling very uneasy. Also, being a family room with 4 occupants, it only had a single chair and table. The car park had very limited space and even though paid we had to juggle around to find a single space.

Dear Mr R., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. We are sorry to hear that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Abigaël Hotel Manager

Family friendly hotel

TripAdvisor rating 3.5/5

akuacoco Family - 01/01/2020 TripAdvisor review

We are a family of 5, so it was great when we were able to get 2 adjacent rooms. The staff from reception to cleaners were so friendly. The rooms were very clean and comfortable. The best part of the stay was the breakfast as there was a lot of selection.

Dear akuacoco, We thank you for taking the time to write to us following your stay at ibis budget Paris Porte de Pantin. I am delighted to read that you had a pleasant stay in our hotel! I thank you for your comments which are always a source of motivation for our entire team. We hope to have the opportunity to see you soon on your next trip to Paris. Best regards, Alexander Receptionist leader

Not so comfortable Ibis hotel

Customer review rating 3.8/5

Satrio Families - 31/12/2019 Confirmed reviews ALL

The hotel looks old and the carpets were dirty. Our room #301 has bad design of floor drainage leads to water overflow into the bathroom door and even flooding the room if 3 persons take bath subsequently. Car parking underground is also dirty, looks like parking in an abandoned building.

Dear SATRIO A., Thank you for you feedback, this is important for us in order to improve our services. We are sorry to hear that we did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards,

Not so Ibis Budget standard hotels

TripAdvisor rating 3.5/5

Satrio_AS Family - 31/12/2019 TripAdvisor review

The hotel looks old and the carpets were dirty. Our room #301 has bad design of floor drainage leads to water overflow into the bathroom door and even flooding the room if 3 persons take bath subsequently. Car parking underground is also dirty, looks like parking in an abandoned building.

Hello Mr. SATRIO, I have just read your comments about our establishment. I am truly sorry that your stay with us did not meet your requirements. Please note that we will take the necessary corrective measures and that we hope to have the pleasure of welcoming you back to our hotel. Yours. Abderahmane.

Worst experience ever. Strongly discourage booking there

Customer review rating 3.8/5

Karam N. Families - 29/12/2019 Confirmed reviews ALL

I had a horrible experience with this hotel. I got a bad room with a broken wall and almost all lights not working. No other room is offered after speaking with the reception, instead, they called me after my leave to tell me that i will have to pay for reparation !!! After informing them that i am calling the police, they directly apologized and told me that it was their mistake. In summay: bad hotel with bad management.

Dear KARAM N., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,
Customer review rating 3.8/5

Kris Business - 16/12/2019 Confirmed reviews ALL

Room noisy with traffic.

Dear Jai row R., Thank you for your feedback regarding your stay with us. Could you tell us a bit more about what went wrong during your stay in order for us to improve our service. Best Regards Abigaël Hotel Manager

Satisfaction

Customer review rating 3.8/5

T. Friends - 15/12/2019 Confirmed reviews ALL

Satisfait

Monsieur T., Nous vous remercions pour vos commentaires suite à votre séjour dans notre établissement. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe.. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, l'assurance de nos sincères salutations. Abigaël Directrice

Not bad.

Customer review rating 3.8/5

Hassan A. Friends - 08/12/2019 Confirmed reviews ALL

Toilet and shower area was too small. If someone is using toilet then you can hear those weird noises in your room (sleeping area). You can not move around while taking a shower. One last thing, it felt like you put that TV screen intentionally in the walking area from bed 1 to bed 3 because they is no way you can pass by without pushing TV.

Dear HASSAN a., I have just read your comments about our establishment. I am really sorry that your stay with us did not live up to your requirements. Please note that we will take the necessary corrective measures and hope to have the pleasure of welcoming you back to our hotel. Yours truly. Abdderrahmane.

The ratio quality/price is very good.

Customer review rating 3.8/5

Aa Friends - 26/11/2019 Confirmed reviews ALL

The rooms were rather clean and comfortable. Staff are friendly and welcoming. The breakfast is cheap and rather enough. Don't expect a very wide buffet. Located close to Gare de Pantin (RER Train/300m) and Hoche Metro (800m) which makes Pari easily accessible.

Dear Mr ALI A., We are very pleased that you enjoyed your stay with us and we thank you for sharing your very good experience with Trust You. We make every effort to ensure our guests have an excellent stay and your satisfaction is our greatest reward. We look forward to seeing you again at the Ibis Budget Pantin. Yours truly, Abderrahmane-Deputy Director
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