WIFI/Internet Access- 203 modern guest rooms with connecting rooms available
- In central London with easy access to tourist attractions
- Sauna and Hammam to relax after a day of sightseeing
- Facilities for disabled guests and parking only 5 minutes away
- Hotel Bar & Restaurant with European cuisine
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Public indoor parking (Nearby)
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Pets allowed
- 100% non-smoking hotel
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Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Polish
- Portuguese
- Reception open 24 hours a day
- LATE CHECK-OUT UP TO 5PM
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Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
- Cash machine
Hotel location
10 Pepys Street
EC3N 2NR
london
united kingdom
- BY BUS : 15, Tower Hill
- TOWER GATEWAY STATION : DLR, Tower Gateway
- TOWER HILL TUBE STATION : District/Circle, Tower Hill
- GATWICK At 60km / 37.5 miles
- HEATHROW At 60km / 37.5 miles
- LONDON CITY APT At 8km / 5 miles
- DOVER At 100km / 62.14 miles
- FENCHURCH STREET At 0.1km / 0.06 miles
- LONDON BRIDGE At 5km / 3.11 miles
- LONDON ST PANCRAS At 3km / 1.86 miles
GPS : 51.510794, -0.077606
Companies and event centres nearby
Company
Congress centre
Exhibition centre
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| TOWER GATEWAY | 15 m2 | 2 m | 0 | 0 | 6 | 0 | 0 |
| BANK 1 | 45 m2 | 2 m | 30 | 0 | 10 | 16 | 20 |
| BANK 2 | 45 m2 | 2 m | 30 | 0 | 10 | 16 | 20 |
| BARBICAN | 45 m2 | 2 m | 30 | 14 | 14 | 16 | 18 |
| FENCHURCH | 49 m2 | 2 m | 30 | 14 | 14 | 20 | 18 |
| TOWER HILL | 50 m2 | 2 m | 40 | 20 | 20 | 24 | 24 |
| ALDGATE | 71 m2 | 2 m | 60 | 20 | 18 | 28 | 35 |
| BANK 1 + 2 | 90 m2 | 2 m | 90 | 27 | 27 | 55 | 55 |
Our rooms
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Suite
Contemporary and spacious, the suite offers a bedroom and living room with double bed, rain shower, LCD TV 55", mini bar, complimentary water, free WiFi, hair dryer, iron, safe, tea & coffee, Nespresso machine, bathrobe & slippers. Up to 4 people
Executive Room
Open-plan room located on the top floors with queen bed, rain shower, LCD TV 32", fridge & complimentary water, free WiFi, hair dryer, iron, safe, tea & coffee making facilities, Nespresso machine, bathrobe, slippers. Up to 2 adults
Superior Room
A modern spacious room with Queen bed, rain head shower, LCD TV 32", free WiFi, fridge & complimentary water, hair dryer, iron, safe, tea & coffee making facilities with Nespresso machine, Novotel amenities. Up to 2 adults and 1 child
Standard Room
A spacious room with Queen bed, rain head shower, LCD TV 32", free WiFi, fridge & complimentary water, hair dryer, iron, safe, tea & coffee making facilities, Novotel amenities. Up to 2 adults and 2 children.
- 203 rooms
- 100% non-smoking hotel
- 12 rooms for people with reduced mobility
Our restaurants and bars
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- Sun
Eat, Drink & unwind morning, noon & night at the Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotel's roof.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
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- Sun
Chill-out and relax in Keepers bar, with comfy seating and working spaces and an extensive drinks menu with a great selection of wines, beers, cocktails, soft drinks, coffees and teas.
Our guest reviews for
Novotel London Tower Bridge
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Dear Mr S. Thank you for the excellent review. We're thrilled your time with us was so amazing! At Novotel Tower Bridge we endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! Sincerely, Giada Melegoni Guest Relations
Dear Mrs F., Thank you for taking the time to tell us about your experience at the Novotel London Tower Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giada Melegoni Guest Relations
Dear Mr Seunghwan, Thank you for the excellent review. We're thrilled your time with us was so amazing! At Novotel Tower Bridge we endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! Sincerely, Giada Melegoni Guest Relations
Dear Mrs. V., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora Di Giacomo Guest Experience Leader
Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora Di Giacomo Guest Experience Leader
Dear aureliacadain, Thank you for your review and feedback which is gratefully received. Please accept our apologies for where we have fallen short on delivering the level of service we aim to provide to our guests. Please be assured we will discuss your feedback and take the appropriate action to improve, we hope to be able to demonstrate this to you on your next stay. Kind Regards, David Hayden General Manager
Dear Mrs. Y., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. My Executive Housekeeper is equally as delighted to have her rooms described as very clean. We take great pride in our cleanliness and presentation, with my housekeeping team working diligently each day to ensure this. We are very touched to have you describe the Hotel so beautifully. I thank you also for the feedback regarding the design, I will share it with our marketing team in order to look for some possible improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora Di Giacomo Guest Experience Leader
Dear Mr. a., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry if you had to wait for your room, as according to our informations on the main platform and website the check in is at 2 pm, even if we are more than pleased to give room earlier and upon availability when it's possible with an extra cost to be paid for the request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora Di Giacomo Guest Experience Leader
Dear Mrs. L., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora Di Giacomo Guest Experience Leader
Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora Di Giacomo Guest Experience Leader
Dear Mrs P., First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. I can assure that our management team is investigate all the points raised in your comment for improving our quality standard. I hope you will you give us a chance to earn back your trust and see to it that you enjoy the experience that so many of our guests have grown so fond of. All the best, Giada Melegoni Guest Relations
Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora Di Giacomo Guest Experience Leader
Dear Anon, We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora Di Giacomo Guest Experience Leader
Dear Ms. B., Thank you for taking the time to tell us about your experience at the Novotel London Tower Bridge. I am sorry if for some points your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am glad to hear that as soon as you reported an issue with your room, my colleague from reception promptly assist you with it. Regarding the style of our reception area, it's designed in order to avoid any kind of 'barriers' with our guests: the idea is to share a common space to feel more close to each other and start since the very beginning to build a true relationship with our guest. I am sorry if it did not make you feel comfortable. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eleonora Di Giacomo Guest Experience Leader
Dear James, We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora Di Giacomo Guest Experience Leader
Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora Di Giacomo Guest Experience Leader
Dear Mr K., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, especially Housekeeping and F&B team, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giada Melegoni Guest Relations
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