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ibis Berlin Ostbahnhof Hotel 2 stars

Customer review rating (ALL Rating) 4.4/5 3,349 reviews

ALLSAFE approved hotel

ibis Berlin Ostbahnhof
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+ 22 Services

Hotel extras

  • 24-hour hotel bar with drinks and snacks

  • Situated in the heart of Berlin, right on the banks of the River Spree

  • Advantage 3

  • East Side Gallery is 656 yards (600 m) away

  • Mercedes-Benz Arena is a 15-minute walk away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Berlin Ostbahnhof

An der Schillingbrucke 2
10243 berlin
germany

Tel: +4930257600

Fax: (+49)30/25760333

Check-in from 15h00

Check out up to 12h00

  • S-BAHN :  S3, S5, S7, S9, Ostbahnhof

  • By car

    A10 BERLINER STADTRING At 12km / 7.46 miles

  • By car

    A100 STADT AUTOBAHN At 12km / 7.46 miles

  • By car

    A113 STADT AUTOBAHN At 18km / 11.19 miles

  • By train

    OSTBAHNHOF At 0.25km / 0.16 miles

GPS :52.510011, 13.429745

Companies

  • AESTRA DETEWE 1.0 km / 0.62 mi
  • BVG 0.25 km / 0.16 mi
  • COCA COLA 2.5 km / 1.55 mi
  • DB-DEUTSCHE BAHN 0.25 km / 0.16 mi
  • IMMOBILIEN SCOUT 0.25 km / 0.16 mi
  • MERCEDES BENZ 0.9 km / 0.56 mi
  • ROSA LUXEMBURG 1.0 km / 0.62 mi
  • VAMED-HEALTH GMBH 1.0 km / 0.62 mi
  • VER.DI GEWERKSCHAFT 0.1 km / 0.06 mi

Hotel services

BAR Non contractual photo

Even among the nightlife spots of Berlin, only a few places stay open as long as our 24-hour bar: We serve snacks, crispy paninis, drinks and refreshments around the clock. Now with live sporting events on Sky!

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 242 rooms
    • 14 rooms for people with reduced mobility
    • 18 family rooms
    • No connecting room
    • No non-smoking room
    • 9 floors
  • Languages spoken at the hotel
    • German
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Desk equipment available
    • Shoe shine machine
    • Umbrellas
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Car park Additional charge
    • On site
  • Ibis Berlin Ostbahnhof Additional charge
    • On site
    • 60 parking spaces
    • Public
    • Electric car recharging units 3,7 kVA
    • TESLA recharging units
    • Electric car recharging units 7 kVA
    • Parking opened 24/7
Boutiques/shopping
  • Art gallery
  • Hairdresser/barber
  • Gift shop/newspaper shop

Our accommodation(s)

Your restful night's sleep is important to us! All 242 rooms are soundproofed, air conditioned and have Sweet Bed by ibis beds for the ultimate in sleeping comfort. A TV with a wide range of Sky channels will keep you entertained. Have fun!

Our guest reviews for
ibis Berlin Ostbahnhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,349 reviews

TripAdvisor Rating 4.0/5

1,162 reviews

Nice room, great view, but too warm.

TripAdvisor rating 4.0/5

r0banth0ny Business - 18/11/2021 TripAdvisor review

The room overlooked the river and the main street, but was very quiet. The only negative was at night the room was just a bit too warm to sleep well. The duvets were very thick, a bit too much for Fall weather. There was no way to reduce the heat. I tried the thermostat, but all it would do was turn on the fan. We finally opened the top of the window and slept with ear plugs.

Berlin

Customer review rating 4.5/5

Dejan Couples - 17/11/2021 Confirmed reviews ALL

I didn't receive boost from this staying even if I booked before November 4 and stayed more than 2 nights

Fine

Customer review rating 4.0/5

Anonymous Solo - 15/11/2021 Confirmed reviews ALL

Room was fine. Comfy bed- slept well. A bit shabby in places- stains on the ledge underneath the mirror in the bathroom and chipped in places. Plugs not easily accessible either under a desk/ shelf.

Well located

Customer review rating 3.5/5

Sarah Friends - 12/11/2021 Confirmed reviews ALL

The hotel was really well located, we had a plethora of food options to choose from and we were surrounded by great nightlife. Furthermore, the train station is less than a 5 minute walk away.

Easy

Customer review rating 4.5/5

Will Solo - 07/11/2021 Confirmed reviews ALL

Super uncomplicated proceeding, very nice and easy-going staff members and everything was clean!!! Important!

Great location, friendly staff, excellent breakfast

Customer review rating 5.0/5

Theresa I. Families - 24/10/2021 Confirmed reviews ALL

My daughter had just come out of the hospital with a broken leg. Front desk clerk Shay was very helpful in getting us a room right by the elevators and settling us in with extra pillows and ice for her leg.

Good, clean stay

Customer review rating 3.5/5

Keith D. Business - 18/10/2021 Confirmed reviews ALL

Service staff was great both front of house and housekeeping. Hot water pot but no coffee packets. I think hotels should provide coffee for guests.

good stay

Customer review rating 5.0/5

Ginta Solo - 23/09/2021 Confirmed reviews ALL

I returned to Berlin after 18 months due to all Covid restrictions and chose my beloved Ibis Ostbahnhof. Very nice staff and good breakfast. The room upstairs and overlooking the Spree was charming. Now also an ideal connection to Berlin Brandenburg Airport with the S9.

Good Stay and Excellent Service

Customer review rating 5.0/5

Neil G. Families - 06/09/2021 Confirmed reviews ALL

Rooms clean, breakfast good and well run. Staff really friendly and helpful.

Thank you so much for your feedback, Neil. I will share your comments with my team. See you next time, Romy Schwarz - Assistant Manager

perfekte Location

Customer review rating 4.0/5

Anonymous Business - 04/09/2021 Confirmed reviews ALL

alles war gut

Vielen Dank für das tolle Feedback zu Ihrem Aufenthalt. Romy Schwarz - Direktionsassistentin

Now Ive got your attention

Customer review rating 0.5/5

Deananne Couples - 28/08/2021 Confirmed reviews ALL

Dont trust Ibis Berlin Ostbahnhof. Check the room is what you booked before paying. We arrived in Berlin after a long journey by road from UK, only to be called a liar by the receptionist/arrogant prick. I booked a large family room as we were staying 6 nights. only to be told I hadn't booked a family room, I had booked a standard double room. I knew for a fact I had, so I showed him my booking on a computer and he then said I have upgraded you for free to a larger room. I said you can't because Ive already paid for the largest room you have. I told him I wanted the room I have booked and he said I can't because they're all occupied. I then had to pay before being given the key to the room. Which we felt we had no option - we were exhausted- we are both 60+. We looked at the room, which wasn't too bad, but still wasn't what I had paid for. - Smaller, no settee. He also said we couldn't check in early under any circumstance. But then realising we are Silver Accor members he changed his mind. Also, we paid £10 per day for parking, the parking barriers didn't work properly, and we had trouble finding a parking space on a few occasions. On reading this review, you may think Im being petty, but its the fact he called me a liar and his whole attitude was not very professional, unlike other Ibis hotels we have stayed in over the last 20 years plus. We will not be going back there, we will go to Hotel Schultz up the road from this one - we went in there for a meal and drink and the staff were very friendly and professional. We have stayed in lots of Ibis Hotels around the World and always have found the hotel and the staff to be friendly, helpful and professional at what they do.

Dear DEAN A., Thank you for taking the time to tell us about your experience at the ibis Berlin Ostbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The family room is not more expensive. The colleague upgraded your family room category to the superior room, which in fact is more expensive than the family room. Unfortunately due a system error, all family room has been occupied on the day of your arrival. And my colleague tried to solve the issue considering all his given options. Anyways I will have an interview with him. The payment in ibis is upon arrival. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will also credit you 1500 points to you ALL account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, René Basse - Front Office manager

Good price and perfect location

Customer review rating 4.5/5

Traveller Business - 20/08/2021 Confirmed reviews ALL

I booked the Ibis due to its location (right next to the Berlin Ostbahnhof). Really good quality for its price (booked over the App and paid under 70€). Breakfast for 12€ is worth, very good variety, including fresh fruits. Alexanderplatz is 10 min away by train and the East Gallery Is 200m away.

Thank you so much for your positive feedback, Cristina. Kind regards, Romy Schwarz - Direktionsassistentin

Great value for price

TripAdvisor rating 5.0/5

Maria C Business - 24/02/2020 TripAdvisor review

We stayed for 5 days, 2 people per room. While the rooms are pretty small for the ibis standard rooms (for the twin room the distance between the beds in 8-10 cm), they certainly do suffice, even for working from the hotel room (which we did 3 out of 5 days). The internet is good for hotel quality, no disconnections, while the rooms were very clean and breakfast was definitely excellent. The staff was polite and happy to help. The only thing i can complain is the walls, which are pretty thin. When the people next door mistakenly let the door close by itself the mirror moved. However, that was a one-time occurrence, I can't hold it against them.

Thank you Maria!

Nice and comfy

TripAdvisor rating 5.0/5

kodeordeter Friends getaway - 11/12/2019 TripAdvisor review

Nice and comfy rooms. Close to the Mercedes Benz Arena, where we where at a concert, close to East Side Gallery, and also to the station ,but you can also just walk around in the wonderful city. The rooms were nice and comfy. The breakfast was very good and they had a parking lot, which makes it very easy to arrive in a car.

Good for tourists & more

TripAdvisor rating 5.0/5

TridentE6 Business - 24/10/2019 TripAdvisor review

As a frequent short-time business traveller I appreciate this hotel for its very good location and more importantly for the service provided by its staff. I could add I'll be coming back, but that's probably a cliche:)

The Ibis at Berlin Ostbanhnhof

TripAdvisor rating 4.0/5

Sightsee163597 Friends getaway - 30/08/2019 TripAdvisor review

The hotel is very close to the railway station. It was ideal to to get to the centre and places further afield. Rooms where very comfortable. Breakfast had a very good selection. All in all a pleasant stay

Great Hotel

TripAdvisor rating 5.0/5

Jeremy W Friends getaway - 08/08/2019 TripAdvisor review

I always like Ibis and Accor hotels and this one did not disappoint. The location was great for the parts of Berlin I wanted to go to and the breakfast was, as usual, spot-on. The room was clean and quiet and the bed comfortable - what more do you need?

Again there, again fully satisfied

TripAdvisor rating 5.0/5

SA133 Business - 29/05/2019 TripAdvisor review

I strongly recommend this hotel for any stay in Berlin. Every aspect deserved the highest note. Clean nice rooms, very kind personel (greatly appreciated!), yummy breakfast, close distance to the railway station...

Quiet No-Fuss Compfort

TripAdvisor rating 5.0/5

sojourner11 Solo travel - 27/04/2019 TripAdvisor review

I more or less knew what to expect having stayed at an Accor Hotels premise before. I chose this location for convenience for an event I was attending. The regular room with double I was in was basic but clean and comfortable. Staff had also made sure I was on the quieter side of the hotel as I requested. The hotel is well-maintained and staff are friendly and helpful. The proximity to public transport is also a bonus.

Practical place for practical purposes

TripAdvisor rating 4.0/5

TridentE6 Business - 18/04/2019 TripAdvisor review

As a frequent short-time business traveller (although I would say that the following would also apply to tourists) I appreciate this hotel especially for its location as well as the efficiency of its staff

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