Aparthotel Adagio São Paulo Berrini 4 stars

Customer review rating (ALL Rating) 4.3/5 3,199 reviews

ALLSAFE approved hotel

Aparthotel Adagio São Paulo Berrini
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+ 16 Services

Hotel extras

  • Close to the business district

  • Swimming pool and fitness center

  • Outdoor car park for an extra charge

  • Reception open 24 hours a day

  • Planet 21

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Aparthotel Adagio São Paulo Berrini

Rua Sansao Alves dos Santos373
Brooklin
SAO PAULO - SP
04571090 sao paulo
brazil

Fax: (+55)1155016910

Check-in from 14h00

Check out up to 12h00

  • By plane

    CONGONHAS AIRPORT At 6km / 3.73 miles

  • By plane

    GUARULHOS INTL At 36km / 22.37 miles

  • By helicopter

    PARTHENON ROYAL BROOKLIN At 0.1km / 0.06 miles

  • By car

    BANDEIRANTES At 1km / 0.62 miles

  • By train

    BARRA FUNDA STATION At 15km / 9.32 miles

GPS:-23.603832, -46.694332

Companies

  • MULIBRAS 0.3 km / 0.19 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

B / Side Burgers & Bowls Non contractual photo

Our accommodation(s)

Our guest reviews for
Aparthotel Adagio São Paulo Berrini

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,199 reviews

TripAdvisor Rating 4.0/5

458 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay!

Customer review rating 5.0/5

Nick Solo - 06/01/2022 Confirmed reviews ALL

Staff are very professional and quick to deal with any issues. Breakfast is fantastic and the rooms are great!

Water dropping problem

Customer review rating 3.5/5

João Families - 03/01/2022 Confirmed reviews ALL

Our room had to be changed as it was dropping water from the ceiling, in the main bedroom and in the bathroom. The staff from the hotel did not help in the move. Also the 1st of jan, the cleaning staff woke us at 09 am as they said they were leaving at 12.00. the hotel administration should have told us the night before if we wanted or not the room service, to avoid waking us up

Good Stay

Customer review rating 4.0/5

Fabiola W. Families - 12/12/2021 Confirmed reviews ALL

Adagio is always a great option to stay in São Paulo, great location, comfortable and good prices.

Agradable cerca maravilloso confortable

Customer review rating 5.0/5

Perfecto Solo - 01/12/2021 Confirmed reviews ALL

Óptima

Estimado Sr. Evelio, Le agradecemos enormemente sus comentarios en relación a su estancia en Aparthotel Adagio São Paulo Berrini. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Daniela Almeida General Manager

No vegan food

Customer review rating 2.0/5

Leonardo P. Business - 16/11/2021 Confirmed reviews ALL

I am vegan an the hotel didnt try to give a good option to eat

Prezado Sr. Leonardo, Agradeço muito pelos comentários sobre sua hospedagem no Adagio SP Berrini. Seus comentários serão compartilhados com a nossa equipe e tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e esperamos recebê-lo em breve novamente. Daniela Almeida Gerente Geral

Well located!

Customer review rating 4.5/5

Henriette P. S. Couples - 31/10/2021 Confirmed reviews ALL

Clean, comfortable, friendly staff, and good restaurant. A mix of business and vacation travel we were pleased the hotel offered reliable wifi, convenient amenities, and parking garage.

Prezada Sra. Henriette, Obrigada pelos comentários sobre sua hospedagem no Adagio SP Berrini. Compartilharemos com nossas equipes e tenha certeza de que sua opinião será um encorajamento para melhorarmos a qualidade de nossos serviços. Caso queira compartilhar sua experiência com outros clientes, fique à vontade para deixar seu comentário em nossa página no Tripadvisor. Temos certeza de que outros clientes apreciarão suas impressões. Segue link direto: https://www.tripadvisor.com.br/UserReviewEdit-g303631-d300811-Aparthotel_Adagio_Sao_Paulo_Berrini-Sao_Paulo_State_of_Sao_Paulo.html. Agradecemos novamente e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Daniela Almeida Gerente Geral

Good stay and close to Shopping Morumbi

Customer review rating 4.0/5

Edney F. Families - 02/08/2021 Confirmed reviews ALL

I went with my two kids, wife and pet. All was good. The only thing I believe the hotel could be better would be heating. This week, the cold hit São Paulo and the room only had air conditioning, no heating in the split.

Prezado Sr. Edney, Obrigada pelos comentários sobre sua hospedagem no Adagio SP Berrini. Compartilharemos com nossas equipes e tenha certeza de que sua opinião será um encorajamento para melhorarmos a qualidade de nossos serviços. Caso queira compartilhar sua experiência com outros clientes, fique à vontade para deixar seu comentário em nossa página no Tripadvisor. Temos certeza de que outros clientes apreciarão suas impressões. Segue link direto: https://www.tripadvisor.com.br/UserReviewEdit-g303631-d300811-Aparthotel_Adagio_Sao_Paulo_Berrini-Sao_Paulo_State_of_Sao_Paulo.html. Agradecemos novamente e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Daniela Almeida Gerente Geral General Manager

ok

Customer review rating 3.0/5

Muanna R. Families - 29/07/2021 Confirmed reviews ALL

1- I was not informed of extra parking pay (R$20 per day). Had to haggle for R$10 discount at end of 1 week-stay! 2- Upon arrival and entry into the apartment reserved, found that furniture was not in good conditions, but dirty and sofa in living rm was with three large stains and aparent wear/tear. Had to ask for room change which the manager agreed and provided. 3- we spent 24 hours on the fourth day of our stay without hot water in the building. 4- Building windows let air (on cold nights it was a problem) and sound of traffic into the rooms. 5- Room service and maintenance (e.g. safe in room was n ot working and although we requested fixing no one came).

Dear Muanna R., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio São Paulo Berrini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Almeida General Manager

Well located, courteous staff, clean space, apartments with good size.

Customer review rating 5.0/5

Josias P. Families - 09/06/2021 Confirmed reviews ALL

I stayed for less than a week and enjoyed the time at Adagio Berrini. The staff is knowledgeable, everything was clean, all people were courteous and did a great job. The location near pharmacies, bakery, restaurants, supermarkets and Morumbi Shopping is excellent. Thanks,

Dear Mr. P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Daniela Almeida General Manager

Great accommodation

Customer review rating 5.0/5

Tania Couples - 04/06/2021 Confirmed reviews ALL

The good impression started with the check-in process by Bob and later with Alex, they were very willing in all aspects and we still managed to stay with our canine puppy, without bureaucracy. Hotel with a great structure, well located, good service options offered (gym, shared laundry, outdoor pool, freezer with drinks, and a cupboard with snacks). The restaurant is wonderful, both the breakfast and the lunch are surprising as well as being very well decorated. The outdoor area is very well taken care of. It was a really great experience.

Dear Mrs. U., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Almeida General Manager

Staff extremely helpful and polite

Customer review rating 3.5/5

Raphaela Families - 23/02/2021 Confirmed reviews ALL

Was a good location, amazing breakfast and very good customer service. The apartment is a bit old and small, toilet leaking and a lot of noise from outside. If it wasn’t this it would be 10 stars. But to the staff I would like to give 10 start.

Prezada Sra. Raphaela, Obrigada por nos contar sobre sua experiência no Adagio SP Berrini. Sentimos muito não termos correspondido ás suas expectativas, por favor, aceite nossas desculpas. No Adagio, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certa de que tomaremos medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente e esperamos que nos dê a oportunidade de melhor servi-la num futuro próximo. Sinceramente, Daniela Teixeira de Almeida Gerente Geral Adagio SP Berrini

Well located, Good Area, Lovely Staff

Customer review rating 5.0/5

Anonymous Families - 07/02/2021 Confirmed reviews ALL

Great Review

Dear guest, We very much appreciate your comments regarding your stay at the Adagio São Paulo Berrini Hotel. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope your next visit will be as pleasant as the previous one. Sincerely, Daniela P General Manager

well located, very neat and calm area

Customer review rating 4.0/5

Seenivasan Business - 27/01/2021 Confirmed reviews ALL

calm area, Breakfast is repeatedly same. receptionist response is super and very helpful, room service need to improve.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Tobias Adams Assistant Manager Adágio São Paulo Berrini

Nice night, awesome breakfast

Customer review rating 5.0/5

Flávio M. Families - 11/01/2021 Confirmed reviews ALL

One nighter, easy in, easy parking, convenient location, nice pool for the kids and awesome breakfast to top it off.

Dear Flavio Nogueira M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Adams Manager Assistant Adágio São Paulo Berrini

Great staff

Customer review rating 4.5/5

Ds Families - 22/12/2020 Confirmed reviews ALL

Very good staff, good location and amenities

Dear guest, We very much appreciate your comments regarding your stay at the Adagio São Paulo Berrini Hotel. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope your next visit will be as pleasant as the previous one. Sincerely, Daniela P General Manager

Great staff, great accommodation!

Customer review rating 5.0/5

Rodrigo Q. Families - 05/11/2020 Confirmed reviews ALL

Stay for quarantining after a trip, and the staff was very helpful. Great apartment to stay locked inside with a family with a toddler and a small dog!

Dear Rodrigo Q., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Pezzolato Gerente Geral General Manager

ATENDEU AS EXPECTATIVAS

Customer review rating 4.0/5

Gadielo N. Business - 04/11/2020 Confirmed reviews ALL

MARAVILHOSA

Exmo Senhor N., Aprecio imensamente seus comentários referentes à sua hospedagem no Adagio SP Berrini. É sempre um prazer receber impressões positivas. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Esclareço que tenho analisado criteriosamente todos os questionários respondidos, para que possa assim tomar ações assertivas para melhorar nossos serviços junto aos hospedes. Agradeço novamente por nos informar sobre sua experiência e espero que sua próxima visita seja tão agradável quanto esta. Sinceramente, Daniela Pezzolato Gerente Geral General Manager

Staying at Adagio Sao Paulo Berrini for 3 months - and counting!

TripAdvisor rating 5.0/5

elianealhadeff2020 14/06/2020 TripAdvisor review

Feels like home! Fantastic crew led by an effective and genuine GM and her deputy. We intend to stay longer, even owning a big apartment in Sao Paulo. During the quarantine, a plus is the B/Side Restautant room service with tasty and healthy comfort food.

Olá Eliane, Tem sido um imenso prazer tê-la conosco! Sua alegria tem contagiado a equipe e nos ajudado a passar por este momento tão complicado de pandemia. Um beijo Daniela P Gerente Geral

Excellent room, bad bathroom

TripAdvisor rating 3.0/5

rodrigos98 Family - 08/08/2018 TripAdvisor review

Stayed for one weekend with my wife and one year old baby. We had an upgrade due to my status on the fidelity program, and we stayed on a recently reformed room. The room was very good, with a total equipped kitchen (large fridge, microwave and electric cooker), and two rooms.. We put the baby crib provided by the hotel on the second room. The problem was the bathroom. The shower’s space was really tiny, less than 1 square meter and at the begging of the morning there was not hot water on it. We called the front desk and they told us that the problem was that probably many people were using the shower at the moment, and that we should keep the water flowing and wait for it warm up. So we did, and it took more than five minutes to the water become warm enough (not really hot) to take a shower. Considering that the city is trying to save water this procedure was at least not environmentally correct… Another downsize was the internet, that didn´t work at our room…

Dear guest, We very much appreciate your comments regarding your stay at the Adagio São Paulo Berrini Hotel. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela P General Manager

Needs a good reform

TripAdvisor rating 3.0/5

cmbcbsb Business - 26/11/2016 TripAdvisor review

Apart hotel with well distributed aparts showing age and partial reforms. Would also benefit of better towels. Well localized for those working on Berrini area. Not recommended for weekends though, nothing interesting around.

Dear Guest, We appreciate to receive your comments regarding your stay at the Adagio Berrini. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. Your comment about your stay was very important to us and we will do our best in order to improve our services and product. Thank you again for sharing your experience and we hope have your visit again in the future. Kind Regards, Nicole Marie Pral

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