Novotel Beijing Peace

Novotel Beijing Peace 4 stars

Customer review rating (ALL Rating) 4.3/5 558 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Central location at Wangfujing business area, Walking distance to Tiananmen, forbidden City

  • 1月8至4月7日康乐中心暂停营业

  • Easy access to public bus station and subway lines, 8-minute walk to Jinyu Hutong underground.

  • Web corner and free WIFI throughout the hotel

  • Public daily shuttle bus to Beijing International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Beijing Peace

3 Jinyu Hutong, Wangfujing
100006 BEIJING
China

Telephone +86 10 6512 8833

Fax +86 10 6512 6863

Contact email

  • MISHI STREET:  116,110,812,813 MISHI STREET

  • DENGSHIKOU:  Line 5 DENGSHIKOU

  • DONGDAN, WANGFUJING:  Line 1 DONGDAN, WANGFUJING

  • DONG'AN MARKET (BEIJING APM):  103,104 DONG'AN MARKET (BEIJING APM)

  • By plane

    BEIJING CAPITAL At 26.6km / 16.53 miles

  • By train

    BEIJING STATION At 4km / 2.49 miles

GPS:39.91591, 116.415403

Congress centre

  • CHINA INTL CONVENTION CENTRE 15 km / 9.32 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

12 

meeting rooms

From 1 to 350 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Beijing Peace

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  558 reviews

TripAdvisor Rating  4.0/5  3,540 reviews

Certificate of excellence 2022

Great staff and location

Customer review rating 4.0/5

T. B. Business - Confirmed reviews ALL

First of all I would like to thank all of the staff at the hotel. From the gentlemen welcoming you at the entrance, the girls working at reception, the restaurant staff, the cleaners and the management. Everyone made me feel very welcome and they were all very helpful with anything that was required. I do feel the hotel is showing its age and in need so some TLC. The first room had a terrible sewer smell so I had to move and the second one although better still had the smell but I just covered the drains when not using the shower so it wasn't too bad. The rooms were very hot and the warm weather did make it slightly uncomfortable to sleep without any AC and even with the fan blowing. The alcoholic drinks selection was very limited with no beer served at the front reception and on occasion only Yanjing available in the restaurant. Breakfast was good with good options. The location of the hotel is excellent. Wi-Fi signal was fairly weak in the rooms but always worked. Overall it was a nice stay and after 3 weeks I got to know the people well and would say please keep up the great work with the way you make guests feel welcome and thank you for the hospitality shown throughout the stay.

Good location and pleasant stay for 3 weeks

Customer review rating 4.0/5

Jethesh A. Business - Confirmed reviews ALL

The stay was made comfortable by the staff - the hotel itself was old and the water wasn’t the cleanest but the friendliness of the staff and help compensated for all the limitations of the hotel, there is no laundry room which was big put off as the prices were exorbitant- Mary Goh and Blair were God sent for us as they helped us by going out of the way , all staff in fact made all effort to make us feel welcomed and wanted in the hotel

If you’re accustomed to Accor don’t book this hotel

Customer review rating 1.5/5

Cristiano D. Business - Confirmed reviews ALL

I’m a frequent travel client and for this reason I’ll do my best to make a fare review. The hotel staff gave me a dirty room with a terrible bathroom smell (apartment 2501). They said no more rooms were available and then finally gave me a terrible small room (the hotel was absolutely empty- I saw the list and there were only 14 rooms booked). According to Accor - platinum members have the right to an upgrade. It’s written in the contract. But the Novotel manager absolutely doesn’t care about Accor regulations. I strong recommend to Accor to train the Novotel staff - otherwise you’ll probably loose many frequent travel clients.

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Nice stay

Dear Han Yu Z., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ideally located in the city centre of Wangfujing,it is within walking distance of the Fordidden Cuty,Tiananmen and shopping malls,etc. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Good service attitude

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We had a wonderful stay, the staff were friendly and courteous. I would like to note Miss Blair for her help in advertising various tours for us. She was professional and positive attitude and love sharing .My wife and I feel like VIPs after only a couple of interactions, elevating your hotel to our first choice in the future for visiting Beijing.

Dear Ai Y., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Blair is amzing ，she knows everything about Beijing

Customer review rating 5.0/5

Tim Friends - Confirmed reviews ALL

It is comfortable beyond my imagination

Dear Jun W., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

good stay

Customer review rating 4.0/5

Candice Families - Confirmed reviews ALL

cleanliness, good stay

Dear Candice G., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ideally located in the city centre of Wangfujing,it is within walking distance of the Fordidden Cuty,Tiananmen and shopping malls,etc. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Well located. Furniture is too old

Customer review rating 4.0/5

Yunyue S. Business - Confirmed reviews ALL

Good experience but the room is too small. Furniture is too old.

Dear Yun yue S., I would like to thank you for taking the time to share your comments with us. I am sorry that some of your experience did not meet your expectations. Our property are conducting enhancements of its public areas and main wing and we has completed renovation project of the second wing in 2019.I am sorry for the inconvenience caused to you. Meantime,it is our pleasure to hear your satisfaction with our location. Ideally located in center of the city,Novotel Peace Beijing is within walking distance of several famous tourists spots ,like Wangfujing Business Street，the Forbidden City ,and Tiananmen Square ,etc. Thank you again for sharing your experience, and I hope we will get the opportunity to welcome you back in the future. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Good location

Customer review rating 3.5/5

Dr. L. J. Business - Confirmed reviews ALL

I said , the hotel is on a good location especially for those tourists….

Dear Jian Jun L., Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Customer review rating 4.0/5

Alexey G. Business - Confirmed reviews ALL

The hotel’s staff did everything good! My room didn’t have any hot water, after informing reception about it, they’ve upgraded my room to the premium one. Thanks

Dear Alexey G., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile, please accept my apology for the inconvinience caused to you durinng your stay,and we have had the problem fixed already. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Not very good

Customer review rating 2.5/5

D. J. Families - Confirmed reviews ALL

Air conditor noise and not feel welcome

Dear j. D., Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback especially your comment about noise as well as service is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

位置好

Customer review rating 3.5/5

王. Solo - Confirmed reviews ALL

Location was good, however during my visit this time, there were too many traffic controls due to CPC 100 yrs celebration. The room definitely needs renovation. On the travel app, it said last renovation was on 2019, definitely did not appear so.

尊敬的 Peiying W.： 感谢惠赐有关下榻 Novotel Beijing Peace 的宝贵意见。很遗憾此次入住未能达到您的期望。 目前我们正在逐步完善和更新酒店设备，2019完成了西楼整体装修改造，以及两楼之间的坡道、电梯等新设备的设立和安装。我们将继续努力不断完善我们的设施设备，以及客房用品质量的提升，满足宾客的需求。给您带来不便我在此表示真诚的歉意！ 在 Novotel，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。 北京诺富特和平宾馆位于北京市中心，步行可至王府井商业圈、故宫、天安门等商业购物中心及主要旅游景点，地理位置非常优越，交通便利。 再次感谢您与我们分享您的体验，我们真诚地希望能为你提供更加愉悦的入住体验。 Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Good Location

Customer review rating 4.0/5

Alan T. Solo - Confirmed reviews ALL

Strategic located, good services but room condition is old.

Dear Yong Han T., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback，especially your compliment to our service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile, I am sorry for the room condition did not meet with your expectation ,and hotel is working on its maintenance program step by step. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Beijing Peace. If I can be of any assistance, please do not hesitate to contact me. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Good but need improve

Customer review rating 3.5/5

Z. W. Families - Confirmed reviews ALL

Totally i am happy to stay in Novotel, except below points. 1. One nigth a guy was knocking my door and shoulting someone's name. I didn't oder any services. 2. Coffee and tea bags need to be replenished daily.

Dear wen biao z., Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Customer review rating 2.5/5

Da H. Friends - Confirmed reviews ALL

Equipment is too old. Receptor is not so friendly.

Dear Wei cheng H., Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Beijing Stay

Customer review rating 4.0/5

Eldivino Business - Confirmed reviews ALL

Was a quick stay -efficient -clean and diligent staff especially Ana from the Front Office

Dear Jean Claude T., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team，especially your compliment for our colleague Ms Anna. Meanwhile ,your comment about the WIFI connection speed was shared with our Engineer Team for their immediate action. Novotel Beijing Peace is ideally located in the city centre at Wangfujing,within walking distance of the Forbidden City ,Tiananmen Square and shopping malls,etc. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Good location

Customer review rating 3.5/5

Harry T. S. Business - Confirmed reviews ALL

Overall experiences acceptable, yet can be improved

Dear Harry Shiu Wing T., Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Disappointing

TripAdvisor rating 3.0/5

Voyager796275 TripAdvisor review

Biggest complaint was regarding breakfast and check in. Breakfast was poor. Novotel breakfasts are generally worth their price tag. I left the breakfast room still hungry. There was limited choice for vegetarians and none of the hot dishes were labeled as suitable for vegetarian people. There was a small salad selection, no beans or pulses for protein and no cheese. As a result there was limited choices to get a balanced breakfast. Very very disappointing and not worth the additional cost. Secondly I only realized that upon arrival the executive lounge was closed. As such I went to the square restaurant instead. The food there was served cold. Again was not labeled as suitable for vegetarians and most contained some kind of meat. Finally the check in experience was not good. I prechecked in filling in all of the information days ahead and still was bothered to fill in another three forms upon arrival. These forms could have been pre filled in and just require my signature. As I normally stay at this hotel this is the first time I have had this problem checking in

Dear Mr. McDonald, Thank you for your long support and taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry to read your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comment about the limited choice for vegetarians of our breakfast and the food qualities were shared with our Director of Food & Beverages and Executive Chef for their immediate action. I am sorry for the inconvenience caused. Also, your comment about check in experience has been well noted and we’ll take your comment into our consideration to improve in the future. Again, Mr. McDonald, thank you for sharing this precious feedback. Please be sure we are taking appropriate corrective actions. We hope you will give us a chance to serve you better in the near future and look forward to welcoming you again. Sincerely. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

very nice stay and very nice hotel

TripAdvisor rating 5.0/5

Baktan TripAdvisor review

got upgraded to a suite with fantastic view over the Legendale hotel. the lounge is perfect for seeing half of the city. staff very nice especially blair Xu. the food during the happy hour was very nice as well

Dear Guest, I would like to thank you for taking the time to share your experience at Novotel Beijing Peace. I am very glad to read that you satisfied with your stay with us, particularly your compliment about our services provided by our Premier Lounge Team. We all look forward to welcoming you back in the near future. Sincerely. Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Good location

TripAdvisor rating 5.0/5

clwl8 Couples - TripAdvisor review

Good location, easily reached by subway. Only minutes away from major attractions. Lots of eateries around. Hotel is good, comfortable room but a little dated. Club lounge is good. Staff pleasant and helpful. Wonderful stay.

Dear Guest, I would like to thank you for taking the time to share your experience at Novotel Beijing Peace. I am very glad to read that you satisfied with your stay with us, especially you compliment about our staff services. We all look forward to welcoming you back in the near future. Sincerely. Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

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