Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 stars

Customer review rating (ALL Rating) 4.6/5 7,756 reviews

ALLSAFE approved hotel

Information message

Mercure Hotel & Residenz Berlin Checkpoint Charlie
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+ 18 Services

Hotel extras

  • An ALLSAFE-certified hotel

  • Suites and rooms from 30 - 80 m², many with balcony or terrace

  • A few steps away from Checkpoint Charlie, Friedrichstrasse & Gendarmenmarkt

  • Complete non-smoking hotel (partly with balcony/terrace)

  • RELAX - Food, Drinks & You. Wine, cold cuts and snacks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 berlin
germany

Fax: (+49)30/20632111

Check-in from 15h00

Check out up to 12h00

  • Kochstrasse:  M129 Kochstrasse

  • Leipziger Strasse:  148 Leipz./Fried.str

  • S9, S5:  S9, S5 FRIEDRICHSTRASSE

  • U2:  U2 STADTMITTE

  • U6:  U6 KOCHSTRASSE

  • By plane

    BERLIN TEGEL At 11km / 6.84 miles

  • By plane

    SCHOENEFELD At 29km / 18.02 miles

  • By car

    DREICK TREPTOW At 15km / 9.32 miles

  • By car

    PRENZLAUER CHAUSEE At 10.9km / 6.77 miles

  • By car

    TEMPELHOFER DAMM At 4.9km / 3.04 miles

  • By train

    BERLIN OSTBAHNOF At 6km / 3.73 miles

  • By train

    S-BAHN FRIEDRICHSTR At 1.7km / 1.06 miles

GPS:52.508738, 13.393399

Companies

  • AXEL SPRINGER 0.1 km / 0.06 mi
  • DAIMLER 1.7 km / 1.06 mi
  • ERNST & YOUNG 1.6 km / 0.99 mi
  • SONY 1.9 km / 1.18 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

RELAX - FOOD, DRINKS & YOU Non contractual photo

RELAX - Food, Drinks & You. It's all in the name: Sit, drink, eat and work just the way you like. After all, relaxation can yield fantastic results - inspiration for great ideas, great decisions and great conversation.

Our accommodation(s)

At our 4-star Mercure Hotel & Residenz Berlin Checkpoint Charlie, you can choose between Single Rooms, Large Rooms, Privilege Rooms, Apartments and Privilege Suites. All 139 rooms are air conditioned and have WIFI Visit us with your children and save money: One child aged up to 11 years can stay in your room and receive breakfast - both free of charge. Children also receive a 50% discount on the price of breakfast.

Our guest reviews for
Mercure Hotel & Residenz Berlin Checkpoint Charlie

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

7,756 reviews

TripAdvisor Rating 4.5/5

3,801 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very nice hotel and breakfast was delicious!

Customer review rating 5.0/5

Jack M. Friends - 17/01/2022 Confirmed reviews ALL

Awesome experience and was convenient to everything we all wanted to see. Thanks to the very friendly staff for allowing us to check in early!! Will highly recommend this place to my friends!

Dear Mr. M., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Well located, great value

Customer review rating 4.0/5

Mark Families - 11/01/2022 Confirmed reviews ALL

The Mercure at Checkpoint Charlie was well located, friendly, clean, quiet, spacious and comfortable. It was an excellent choice for our four-night stay. I stayed in a large room - one big bed and a pull-out couch - with my wife and teenage son, and there was plenty of room for all of us. I believe they say the room can work for four people, but the pull-out couch is pretty small, so I wouldn't recommend it for over three adult-sized people. The location was fantastic - close to some tourist attractions but also close to more local shops and restaurants. It was a short walk to a couple of different train lines; the fact that the closest station is called "middle of the city" is a statement in and of itself. The staff were consistently friendly and helpful.

Dear Mr. I., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Well located, excellent breakfast

Customer review rating 4.5/5

Nina Friends - 10/01/2022 Confirmed reviews ALL

A nice hotel well located if you want to explore Berlin

Dear Ms. Lovgrin Falldin, Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com
Customer review rating 3.5/5

W. Business - 08/01/2022 Confirmed reviews ALL

satisfied in general breakfast so nice and varius but impersonnel check in and out -> i think when your are going to stay 7 months you have to "preserve" and offer services directly and not time after after time to your customer ( ex to pay at the end of the week and not at the begining ) to offer him for ex a drink .... an inconvenient just : tv there is just only one channel in french and information no french channel with films movies....

Dear Ms. W., I am very pleased that you took the time to review your visit with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Thank you for the nice remarks on the breakfast, and also for your critique and suggestions on improvement regarding our service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Well located.

Customer review rating 4.5/5

Rose A. Families - 06/01/2022 Confirmed reviews ALL

Good location very close to shops. The room was very well cleaned and very good breakfast. And a very helpful staff. Prefect stay will for sure book the same hotel.

Dear Ms. A., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Good base for exploring Berlin

Customer review rating 3.0/5

Anonymous Families - 06/01/2022 Confirmed reviews ALL

We stayed in one of the aparthotels for 3 nights. Check in / out was smooth and the accommodations were spacious.

Dear Ms. B., I am very pleased that you took the time to review your visit with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Thank you for the positive conclusion, and also for your critique and suggestions on improvement regarding thr room and the service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Wonderful location and comfortable hotel

TripAdvisor rating 5.0/5

Calvin T 31/12/2021 TripAdvisor review

The hotel is convenient located near the historical Checkpoint Charlie and there are several cafes and supermarkets nearby. Rooms were nice and clean, really huge as we booked the 2 bedroom apartment.

Excellent Location and good hospitalitz in the heart of Berlin

Customer review rating 4.5/5

U. M. Families - 29/12/2021 Confirmed reviews ALL

I like to stay at Mercure Hotels & residenz at Checkpoint Charlie whenever I am in Berlin on a personal trip. They have a very central location in the heart of the city and the Hotel and rooms are very well maintained. Especially the staff is always very welcoming and eager to help.

Dear Mr. U., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the great remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Excellent location , great breakfast and super service

Customer review rating 5.0/5

Sunil C. Couples - 29/12/2021 Confirmed reviews ALL

Everything was perfect .. the room was spacious , excellent breakfast snd super service at reception .

Dear Mr. C., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Great location

Customer review rating 4.5/5

Shay Friends - 26/12/2021 Confirmed reviews ALL

We ware 3 adults, the room is big and cozy. The small balcony was a big benefit.

Dear Mr. L., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Great location, quiet neighbourhood

Customer review rating 5.0/5

Celia Couples - 23/12/2021 Confirmed reviews ALL

Lovely stay at Mecure Check Point Charlie, easy walking distance to many places of interest and yet a lovely quiet hotel with a delightful courtyard.

Dear Ms. B., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Good location, excellent breakfast and helpful staff

Customer review rating 5.0/5

N T. Couples - 19/12/2021 Confirmed reviews ALL

very nice 3 night stay at Mercure Hotel Checkpoint Charlie. Room was spotlessly clean. Breakfast was excellent and all the staff very very kind and helpful.

Dear Mr. Thomes, Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Nice rom and well located hotel

Customer review rating 4.5/5

Anonymous Families - 17/12/2021 Confirmed reviews ALL

Frendly and helpfull staff always smile and good breakfast

Dear Mr. N., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Perfectly located, Nice food and Nice staff

Customer review rating 5.0/5

Harald Friends - 11/12/2021 Confirmed reviews ALL

Perfect

Dear Mr. L., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Very comfortable stay

Customer review rating 5.0/5

W. S. Families - 09/12/2021 Confirmed reviews ALL

The hotel is boutique hotel, in very good location. The staff is exellent. Breakfast was very tasty and fresh. For sure will come back. The little problem was very noisy guys that seats in the yard benches till middnight. But it is not the yard of hotel and everyone can get and stay in this garden.

Dear Ms. W., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Enjoyable stay

TripAdvisor rating 4.0/5

Cardiffgal62 15/11/2021 TripAdvisor review

Central location within walking distance of major sights, plenty of restaurants/cafes nearby. Bed extremely comfortable and room very quiet. Breakfast excellent and breakfast room not too busy. Staff very helpful. An enjoyable stay.

Fantastic hotel downtown Berlin

TripAdvisor rating 5.0/5

martialfaure Solo travel - 27/10/2021 TripAdvisor review

Fantastic hotel downtown Berlin. Extremely friendly staff at reception. Very comfortable rooms , large bathroom , excellent beds. Metro nearby, Bars and restaurant very cosy . I do highly recommend this hotel.

Nice hotel & location for a first Berlin discovery

TripAdvisor rating 5.0/5

Manu P 14/08/2021 TripAdvisor review

Centrally located near main attractions and lots of public transports options... You can start your discovery from here easily and the surroundings are quiet later at night Rooms are clean & spacious, personnel is kind and helpfull and the breakfast nice to start the day. What else... ?

Relaxing weekend in Berlin

TripAdvisor rating 5.0/5

Globetraveller898 14/08/2021 TripAdvisor review

I really like Germany. I feel very good every time I go there. Mercure contributes a lot to this feeling of well-being. I enjoyed a warm welcome and attentiveness from the staff, who met all my expectations. I thank them all. I had a great time in Berlin. A relaxing weekend where I went sightseeing. Every time I return to my room to rest, I feel like I am at home. Thank you!

Dear Globetraveller898, happy to read that you like Berlin and you felt home in our hotel. That is what we are working for. Always welcome, sincerely Ulrike Bock, General Manager

Nice stay in difficult times

TripAdvisor rating 5.0/5

thegermantraveller 15/11/2020 TripAdvisor review

Covid times traveling a "new experience"... Carefully implemented safety protocols made as feel save and excellent service was offered at any point from a great team. Nice location in the heart of Berlin, highly recommended...

Dear thegermantraveller, Thank you for your kind words. We are happy that you felt safe with us. Maybe see you soon? All the best. Jessica, Guest Relations

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