Hotel - Mercure São Paulo Ibirapuera Privilege Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Ibirapuera Privilege Hotel

4.0/5 684 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CONGONHAS
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
See all services

Hotel location

Companies and event centres nearby

Company

ACCENTURE4 km / 2.49 mi BASF13 km / 8.08 mi DAIMLER12 km / 7.46 mi LEROY MERLIN8 km / 4.97 mi
ALCATEL LUCENT12 km / 7.46 mi BUNGE8 km / 4.97 mi ITAU MATRIZ6 km / 3 mi MSC CRUZEIROS1 km / 0.62 mi

Congress centre

BOURBON IBIRAPUERA1 km / 0.62 mi TRANSAMÉRICA EXPO CENTER11 km / 6.84 mi

Your meetings and events

The Mercure SP Privilege has 2 events rooms with capacity for up to 120 people in the auditorium. Our rooms measure between 538 and 1292 sq. ft. (50-120 m²) and have a foyer reserved for entertainment. A dedicated events team will meet your every need.

Mercure São Paulo Ibirapuera Privilege Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EXECUTIVE 50 m2 2 m 45 20 24 22 0
BUSINESS 120 m2 2 m 120 34 30 34 0
    • Screen
    • Flipchart
    • Audio and video equipment
    • WIFI access
    • Syndicate rooms
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Whether you are travelling for business or pleasure, the apartments at the Mercure SP Privilege hotel offer every comfort and modern décor in the charming neighborhood of Moema. Discover our Privilege Rooms with additional items and special services

  • 125 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 5,817 reviews

Our guest reviews for
Mercure São Paulo Ibirapuera Privilege Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 684 reviews
Anonymous Business - 03/12/2019 Confirmed reviews ALL
« Good stay. »

The location of the hotel is very good. Staff is very friendly. Restaurant in the hotel is good. Further the hotel is a little out dated. Airco in the rooms is not working well. Bathroom in the room is very small.

Tomás D. L. -. R. 3. Business - 11/11/2019 Confirmed reviews ALL
« not so good, very noisy room »

Overall experience was good, but the room 3007 had a terrible unstopping noise of the ar conditioning, which made me rethink on coming back to this Mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tomas, I thank you for choosing our hotel and giving your opinion regarding your stay! I apologize for the inconvenience during your stay and I ensure you that we are already working to solve this issue. In parallel, we also inform you that we are in the process of exchanging air conditioning equipment for all apartments. Soon, 100% of the hotel will be renovated for the best comfort of all guests. Please, at your next accommodation, let me know by email so we can offer you a new air-conditioned apartment for you! Sincerely, Flavia Furlan Assistant Manager

Mario Business - 11/11/2019 Confirmed reviews ALL
« No cleaning of bath rooms and loud climate control »

No cleaning of bath rooms and loud climate control

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mario, I thank you for choosing our hotel and giving your opinion regarding your stay! I apologize for the inconvenience during your stay and I ensure you that we are already working to solve this issues. We also inform you that we are in the process of exchanging air conditioning equipment for all apartments. Soon, 100% of the hotel will be renovated for the best comfort of all guests. Please, at your next accommodation, let me know by email so we can offer you a new air-conditioned apartment for you! Sincerely, Flavia Furlan Assistant Manager

Anonymous Business - 24/10/2019 Confirmed reviews ALL

Clean and tidy rooms. Bathroom a little dated. But overall a nice place to rest for the evening and to get a nice meal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Brian, Thank you for choosing our hotel and placing your impressions of your accommodation at the Mercure São Paulo Ibirapuera Privilege. On some points poorly evaluated, we inform you that our staff always wants to provide the best quality of service to our guests; therefore your opinion to us is crucial. We assure you that the necessary steps will be taken to improve the quality of the benefits you referred to us. We are available and hope to see you again soon! Sincerely, Flavia Furlan Manager Assistant

Christopher G. Business - 15/10/2019 Confirmed reviews ALL
« I had a nice quiet room with good food when needed plus a helpful friendly staff »

Just to elaborate. I very much enjoyed my my stay here. When not out on visits I work out of my room and would gladly stay here again without thinking twice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, We very much appreciate your comments regarding your stay at the Mercure São Paulo Ibirapuera Privilege Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavia Furlan Manager Assistant

Terry S. Business - 10/10/2019 Confirmed reviews ALL
« Good value and location. Good food and terrace. Hallway walls and room windows need cleaning. »

Overall it was good. The elevators are very slow. The key cards are easily de-magnetized. I had to have a new key each day. Rooms are ok and comfortable. Hallway walls need a good cleaning, along with the room windows. The food in the restaurant was good, and the service was excellent. The terrace is nice as well. The fitness area was nice too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Terry, Thank you for choosing our hotel and placing your impressions of your accommodation at the Mercure SP Ibirapuera Privilege. We always wish to provide the best quality of service to our guests; therefore, your opinion to us is crucial. We assure you that the necessary steps will be taken to improve the quality of the benefits you referred to us. Once again, we appreciate your feedback and hope to see you again soon! Sincerely, Flavia Furlan Management Assistant

Kresimir H. Business - 07/10/2019 Confirmed reviews ALL
« Esta visita un pesadilla »

Several day in the first floor in front of the room was wet permanent wet i advised the reception about it nothing...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kresimir, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Ibirapuera Privilege Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your impressions and we wish that your stay with us during these next days surprise you positively. Have a great stay and count on our staff for whatever you need! Thank you for this new opportunity! Sincerely, Flavia Furlan Manager Assistant

L. Business - 27/09/2019 Confirmed reviews ALL
« Great Hotel »

It was a very good experience. I always try to stay on this Hotel when I need to go to SP. Everything is goods. I just have a concern about the parking. They get too much time to take the car in the parking, this is the point that needs to be improve. If this point is improved, my rate will be Extremely Satisfied. BR, Anderson

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anderson, Thank you for choosing our hotel and placing your impressions of your accommodation at the Mercure São Paulo Ibirapuera Privilege. We inform you that our staff always wants to provide the best quality of service to our guests; therefore your opinion to us is crucial. We assure you that the necessary steps will be taken to improve the quality of the benefits you referred to us. We are available and hope to see you again soon! Sincerely, Flavia Furlan Manager Assistent

Paulo Couples - 03/09/2019 Confirmed reviews ALL
« Very pleasant weekend, very professional, courteous and friendly staff »

Very pleasant weekend, very professional, courteous and friendly staff

Bcr Business - 26/08/2019 Confirmed reviews ALL
« minor stepbacks »

people talking loudly on the corridor during the night and finding out that my room's hair dryer was not working late in the night was not fun. I know that this usually is out of hotel's management control but it were very upsetting.

Natália D. A. R. Families - 21/08/2019 Confirmed reviews ALL
« Great »

I really liked the hotel, the food was great, the employees were nice and the room was really comfy. However, when I first got to my room, the bathroom was dirty: there was a used soap and a used toothpaste on the sink and a used soap and used gel bath by the shower. In fact, this is the reason I rated my experience as a 8 out of 10 - because I think this is a serious mistake.

Felipe O. Business - 07/08/2019 Confirmed reviews ALL
« confortable »

satisfactoria.

Pt Business - 05/08/2019 Confirmed reviews ALL
« Very good stay with friendly check in staff »

I fully appreciate that English language is not well known and I felt everyone tried to make an effort. It was good to have the menu in English or else I would have tried to use my goggle translation app more than it could cope with. Rooms were well looked after although the computer chair needed replacing. The towels were well worn and could also be replaced. Did have a few issues with the key card but the front desk personnel took care of it easily. Breakfast was good.

Yolanda W. Business - 24/07/2019 Confirmed reviews ALL

My experience was great, I would recommend to friends and family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yolanda O., We very much appreciate your comments regarding your stay at the Mercure São Paulo Ibirapuera Privilege Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavia Furlan Manager Assistent

Abiezer Families - 24/07/2019 Confirmed reviews ALL
« Good customer service and professional »

Employees where helpful, attentive, and informative.

Ts Couples - 24/07/2019 Confirmed reviews ALL
« Very good location. »

The staff was very courteous. The restaurant food was delicious. The location of the hotel is in walking distance to restaurants, transportation, grocery stores and mall. Rooms were clean. Enjoyed my stay at this hotel.

Katrina B. Couples - 23/07/2019 Confirmed reviews ALL
« Wonderful »

The Staff at the hotel really helped me to enjoy my stay for two whole weeks. Maids were through and front desk staff always took care of my husband and I needs.

Anonymous Friends - 22/07/2019 Confirmed reviews ALL
« Very helpful and patient »

Respectful and very kind hospitality

Andres Business - 19/07/2019 Confirmed reviews ALL
« Clean comfortable well located Hotel »

It was overall satisfactory with the exception of the Wifi service and connections. It was really bad, mainly inside the room.

Eric Couples - 19/07/2019 Confirmed reviews ALL
« Stay was great »

Great

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