Hotel - Novotel Koeln City
Novotel Hotel Novotel Hotel

Novotel Koeln City Hotel

4.0/5 1,611 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Congress centre

KOELNARENA3 km / 1.86 mi LANXESS ARENA2.9 km / 1.8 mi

Exhibition centre

MESSE KOELN3.49 km / 2.17 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JUNKERSDORF 45 m2 2 m 24 15 18 18 24
MÜNGERSDORF 45 m2 2 m 24 15 18 18 24
WEIDENPESCH 45 m2 2 m 24 15 18 18 24
BUSINESS CENTER 80 m2 2 m 30 30 30 30 30
LINDENTHAL 85 m2 2 m 60 22 26 35 50
MARIENBURG 85 m2 2 m 60 22 26 35 50
RODENKIRCHEN 85 m2 2 m 60 22 26 35 50
LINDENTHAL + RODENKIRCHEN 170 m2 2 m 120 40 54 80 140
WITH MOST SPACE (3+4+6) 255 m2 2 m 200 60 126 130 160
    • Screen
    • Flipchart
    • Auditorium
    • Soundproof
    • TV with VCR
    • Meeting room
    • Syndicated room
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Slide projector
    • High speed transmission line
    • Conference hotel
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 222 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 41 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 3,205 reviews

Our guest reviews for
Novotel Koeln City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,611 reviews
Family - 02/12/2019 TripAdvisor review
« Christmas Market Trip »

Perfect location for our trip. Room was lovely and quiet, as we were on the rear side of the hotel. Beds were comfy although the bed making standards need to be raised as this was poor. Had to get a new pillow as one was so old the stuffing was coming out. I have been using this hotel every year for a week for the last 6 years, and not even a welcome back or any recognition that I am a returning customer! Expect better from a 4 star hotel. Reception staff need to be more friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear janetrC8009OB, Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please send me your contact details, so that I can give you the appropriate appraisal during your next stay. Hope to see you soon. Warm regards, Ruediger Schild General Manager

P A. Friends - 29/11/2019 Confirmed reviews ALL
« Great little hop across to Germany! »

Was really happy to get early check in. The ability to get whatever drinks we wanted from the bar was an excellent touch. The steak was very well cooked, and we both enjoyed our meal. Room was superb, beds were very comfy. All surfaces clean and neat, it was a plus for my germaphobe friend. Will return if I ever come back to Köln.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Putra Rezza A., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

K. Business - 28/11/2019 Confirmed reviews ALL
« Overbooked for my colleagues?! »

I checked in earlier that day and went to a team dinner. When we returned about midnight, two of my colleagues who booked more than a week before, have been told that there is no room left for them. More than one hour later they have been transferred to another hotel. After a very long day with customers in the office and with an early morning flight to the next full day, this is not acceptable. I am traveling almost weekly for more than 15 years and have never seen this before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan K., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I very much regret the relocation of your colleagues, which unfortunately became necessary due to an unplanned extension of a group. Please allow me to express my sincerest apologies. The relocation took place in the nearby Accor Adagio Hotel in order to guarantee a short transfer. I can't undo the overbooking and hope very much that you will give us another chance during your next stay. Should you arrive with your colleagues in the near future, I will be happy to show you my gratitude. You are welcome to inform me about your travel plans in advance at ru… . Sincerely, Rüdiger Schild General Manager

Patrick Business - 15/11/2019 Confirmed reviews ALL
« Welcoming place »

my favorite hotel in Cologne. The location is easy to reach by car and easy to get to the highway. Walking distance from the river for a stroll at night, or to the Dom. Personal is friendly and helpful. Breakfast is not cheap but very well stocked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick v., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Jos Business - 06/11/2019 Confirmed reviews ALL
« Nice room, long wait at reception »

I had a nice room, very clean and bright. Unfortunately, both at check-in and check-out, it was extremely slow at reception. When checking-in, I decided to have dinner instead. When checking out, which I always do before breakfast, it left me with hardly any time for breakfast. A shame, considering the considerable cost for it. The service at the restaurant was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jos F., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Family - 04/11/2019 TripAdvisor review
« Great family stay in Novotel Koeln »

Execellent stay in Novotel Koeln City. Spacious and clean room, great breakfast and also we had a good dinner experience at the hotel's restaurant. The gym is modern and quite empty in the morning. It has a beautiful panoramic view of the Dom. It's my 3rd stay in the hotel and it has always kept its promises. I'll definitely stay another time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear rnbueno , We very much appreciate your positive feedback about your stay at the Novotel Koeln City. I love the panoramic view over the Dom also. Hope to see you soon. Warm regards, Ruediger Schild General Manage

Anonymous Business - 01/11/2019 Confirmed reviews ALL
« Everything to my satisfaction »

Clean room, everything worked. Breakfast was wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry L., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Jeremy S. Families - 24/10/2019 Confirmed reviews ALL
« Excellent hotel »

Clean bright rooms, friendly and helpful staff, modern bar and restaurant area. We really enjoyed our stay here and although the hotel is not in the centre of Köln it is easy to walk to or reach via public transport. I would definitely return or recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy S., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Aviator Business - 18/10/2019 Confirmed reviews ALL
« Not good »

I probably just got the wrong room…. the toilett needed to be repaired and my room was so narrow to the lift, that I couldn't nearly Sleep due to the noise… Really bad experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alvaro A., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have noted that during your next stay we will be located a room far away from the elevator and to the quiet inner courtyard. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Max Business - 17/10/2019 Confirmed reviews ALL
« Director, Customer & Sales Support International »

Price/quality and standards are in good balance for the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Massimiliano D., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Purmila Business - 14/10/2019 Confirmed reviews ALL
« good in general »

good except for food. Novotel should propose a better Dinner Menu with more variety of foods (fish, chicken) particularly when there is no restaurants around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Purmila B., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Martien Business - 12/10/2019 Confirmed reviews ALL
« Good service in a nice an friendly environment »

Friendly staff answering questions very adequate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martien O., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Darren V. Couples - 12/10/2019 Confirmed reviews ALL
« Nice hotel bit out the way »

Nice room friendly staff, lack of English tv channels, odd voucher to get snacks and drinks from reception why not use the mini bar? Bit of a way from the centre of town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren V., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Nadya M. Families - 02/10/2019 Confirmed reviews ALL
« We had higher expectations from this hotel. »

We stayed here for total of 8 nights. The rooms were quiet and had all the needed basic amenities. The Housekeeping team is doing an amazing job, those that I’ve met were very professional and friendly! On the other side, unfortunately I can not say the same about the Front Office team, surprisingly some of the employees made us feel very unwelcomed. As a hotel manager myself I would strongly recommend for the Hotel Management to conduct a silent audit and see the areas for improvement. When we make bookings with Accor Hotels, we are confident that personalized customer service is always on the top of their agenda, unfortunately I can not say the same about our stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadezda M., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Anonymous Business - 30/09/2019 Confirmed reviews ALL
« Good hotel with everything I wanted, in a good location for my trip. »

Room and bed wee very comfortable, the breakfast was good, here was a pleasant lobby and bar area and the inhouse menu was reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joyce T., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

E. Families - 30/09/2019 Confirmed reviews ALL

Was good experience Except for the parking fees are very expensive so I had to park my car in the street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fady E., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Gabriela A. Business - 29/09/2019 Confirmed reviews ALL

Was very good excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriela A., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Ellen Business - 09/09/2019 Confirmed reviews ALL
« It was a little disappointing »

Firstly the lights stopped working, so we couldn't get a shower after travelling. (no windows in bathroom) It took 2 attempts to have someone come to look at this, but when they did they identified we had a faulty plug socket. So we couldn't use that for charging our devices. The TV stopped working too, and one night it came on in the middle of the night and threw out white light accross the room. We couldn't turn it off, so I got no sleep that night. For the money we paid, the room was clean but quite basic. The breakfast was very good, and the staff were good too. Just a shame the room had problems which affected our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ellen C., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will credit you with 500 loyalty points on your card as compensation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Anonymous Business - 07/09/2019 Confirmed reviews ALL
« Quiet comfortable »

Very restive between working days. Quite well situated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan Y., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Mlb Families - 06/09/2019 Confirmed reviews ALL
« Prima geslapen »

Kamer was prima

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maaike B., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

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