Hotel - Novotel Genève Centre
Novotel Hotel Novotel Hotel

Novotel Genève Centre Hotel

3.5/5 1,594 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Wheelchair access
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
    • Solarium (Paying)
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00
    • Opening hours : Week-end 06:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ABB SECHERON2 km / 1.24 mi CREDIT SUISSE BANK0.3 km / 0.19 mi INTERNATIONAL LABOUR ORG./BIT4 km / 2.49 mi L'OREAL SUISSE S.A.0.5 km / 0.31 mi RED CROSS4 km / 2.49 mi SOTHEBY'S0.6 km / 0.37 mi UNITED NATION/ONU4 km / 2.49 mi WORLD TRADE ORG. / OMS2.5 km / 1.55 mi
CATERPILLAR SUISSE S.A.3 km / 1.86 mi HSBC BANK0.3 km / 0.19 mi ITU / UIT4 km / 2.49 mi MSC MEDITERRANEAN SHIPPING COMPA3 km / 1.86 mi SOCIETE GENERALE SURVEILLANCE0.5 km / 0.31 mi UBS BANK0.5 km / 0.31 mi WORLD HEALTH ORGANISATION/OMS4 km / 2.49 mi

Congress centre

CICG3 km / 1.86 mi CICG CONVENTION CENTER3 km / 1 mi NOGA HILTON CONVENTION CENTER0.3 km / 0.19 mi PALEXPO CONVENTION CENTER8 km / 4.97 mi PRESIDENT WILSON CONVENTION CENT0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Genève Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LARRY 11 m2 2 m 0 0 4 0 0
MARISSA 27 m2 2 m 0 0 12 0 0
JEFF 56 m2 2 m 50 22 20 32 48
BILL 78 m2 2 m 65 26 20 36 48
STEVE 289 m2 2 m 200 30 38 126 128
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 206 rooms
  • 100% non-smoking hotel
  • 14 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 7,040 reviews

Our guest reviews for
Novotel Genève Centre

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,594 reviews
Felipe Families - 15/01/2020 Confirmed reviews ALL
« Great room, attentive staff and good location, food way below average »

Great room, very large and good structure. While the room itself isn't new, it was clean and exceeded our expectations. Attentive staff always willing to help. The hotel has a good location, close to the train station and lake. We ordered room service and unfortunately the food was way below average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felipe, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback, I'm happy to hear you enjoyed you stay with us in our beautiful city! However, I’m sorry to learn that the room service food was below your expectation. Thank you again for sharing your feedback and concerns. We hope to welcome you again very soon! Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Pierre Families - 13/01/2020 Confirmed reviews ALL
« family stay in geneva »

good experience has expected

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Genève Centre. C’est avec grand plaisir que nous les recevons et ne manquerons pas de partager vos appréciations et améliorations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Nordine / Assistant chef de réception

L. Business - 13/01/2020 Confirmed reviews ALL
« the worst parking lot in the world ever »

no other words than the worst parking lot in the world ever!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience with parking did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nordine / Assistant front office manager

Lachlan Families - 12/01/2020 Confirmed reviews ALL
« Hotel was clean and well organised , good staff, PROBLEM the acoustics between rooms was terrible as was room to hallways »

At night in bed you could hear people in other rooms talking banging doors etc etc , very difficult to sleep all our group complained about it in 5 rooms we had so was not isolated to a single room need to fix the acoustics

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lachlan, Thank you for taking the time to tell us about your experience at the Novotel Geneve Centre. I am sorry to read that your stay with us was disappointing because of the noise. However, I'm so glad to hear you enjoyed the friendliness of our staff, that’s really important for us. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you during your next visit in Geneva. Best regards,Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Azima Business - 11/01/2020 Confirmed reviews ALL

Checking in time took very long. They couldn’t find my reservation. After 30 mins your staff told me because of holidays reservation team isn’t working. Which is very strange for hotel. There should at least one who’s on duty. I wasn’t escorted to the room. The lady in the reception point me the elevator side and that’s it. She didn’t explain me anything regarding the hotel and what’s included in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Azima, Thank you very much for your feedback concerning your stay with us. We apologize for an issue with your reservation and for the waiting time before checking in. We are sorry, that you did not get the warm and friendly treatment every guest deserve whilst staying with us. We very much hope that we get the chance to serve you better in the future. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Barbara Families - 11/01/2020 Confirmed reviews ALL
« Nice staff, Decent breakfast, good room. »

It was lovely at any level. However I wasn't happy with strong smell of cigarettes on third floor. That was there for first 3day of our stay. Considering I have severe tobacco allergy and nothing has been done with it when I informed the reception desk on day 1.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. However, we also apologize for the cigarettes smell: that’s really exceptional, because all our rooms are strictly non-smoking and the clients who don’t respect this rule are penalized with additional charge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Kehinde Families - 09/01/2020 Confirmed reviews ALL
« awesome »

The hotel is really good and lovely, everything was available and it was in the city centre which is like the best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kehinde, Thank you so much for your lovely comment about your stay in Novotel Genève Centre. We are glad to read that you enjoyed your time with us and especially our unbeatable location! We would be very happy to have you staying with us again on your next visit to Geneva. Sincerely, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Liliane Families - 07/01/2020 Confirmed reviews ALL
« Satisfactory »

Pleasant staff, good service, large rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liliane, Thank you for your comment, it is always a pleasure to receive positive feedback. I will share it with our team. We hope to welcome you back on your next visit in geneva. Best regards, Flavie (front Office) P.O. Nicolas Goureau, General Manager

Russel Couples - 06/01/2020 Confirmed reviews ALL
« Not up to the mark. »

We stayed at Novotel, amboise and that was a delight. The staff were super friendly unlike Geneva. Also the resturant was so welcoming at amboise which wasn't the case in geneva.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Russel, Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. We are so sorry, that you did not get the warm and friendly treatment every guest deserve whilst staying with us. We very much hope that we get the chance to serve you better in the future. Kind regards and all the best to you, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Francesco Families - 05/01/2020 Confirmed reviews ALL
« comfortable and good location »

comfortable and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francesco , We are glad to read, that you've had a nice stay at Novotel Geneva Center! Thank you for sharing your feedback with us. We hope to welcome you back very soon. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Nats Solo - 05/01/2020 Confirmed reviews ALL
« Really loved this hotel »

Had a great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nats, Thank you very much for your nice feedback. We are glad you enjoyed your stay with us. We hope to welcome you back for your next visit in our beautiful city. Sincerely, Flavie (front office) P.O. Nicolas Goureau, General Manager

Anon Families - 05/01/2020 Confirmed reviews ALL
« Provided what we needed for a short stay but facilities a bit run down »

Staff were excellent Breakfast was very good Assistance very helpful Products in the room- lamp, hairdryer beginning to stop working . Carpet in the room very very worn and old/dirty Location- did not feel safe to leave at night as appeared to be a number of drug dealers on nearby street corners

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anon, We very much appreciate your comments regarding your stay at Novotel Geneva Center. We are happy to hear that you enjoyed your overall stay with us, the quality of our breakfast and friendly attitude of our staff. As we are situated in the city center, the night life district (the same as you can find in the majority of big cities all over the world) is a traditional part of local picture. Honestly, there is no problem with security, it's just a particular atmosphere of the night life, that some clients like very much and others don't. If you want to avoid this street, it's enough just turn right after the hotel exit and you'll be at the area which is more quiet and calm. Anyway, we are very sorry that it impacted your perception. We would be very happy to have you staying with us again on your next visit to Geneva! Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Divya B. Couples - 05/01/2020 Confirmed reviews ALL
« Forgot one sweater »

Hi, my sister pragya b. will be coming to collect it , pls do kindly handover the same to her regards divya b.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Divya b., Thank you, we very much appreciate your high score regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. It will serve as an encouragement to all of our staff. We hope your next visit will be as pleasant as the previous one. Sincerely, Flavie(Front Office) P.O. Nicolas Goureau, General Manager

Arsyoni B. Families - 01/01/2020 Confirmed reviews ALL
« More than expected »

This was one of the best hotel I ever stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are happy to read, that you've had an excellent stay at Novotel Geneva Center! Thank you very much for sharing your kind feedback with us. We hope to welcome you back very soon. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Denis S. Families - 30/12/2019 Confirmed reviews ALL
« Comfortable »

Friendly staff, comfortable rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denis S, Thank you for choosing Novotel Geneve Centre. We look forward to welcoming you for your next stay in Geneva. Sincerely, Gregory Viandaz Room Division Manager

Reto S. Couples - 30/12/2019 Confirmed reviews ALL
« modern hotel in Geneva center »

Second stay in this hotel near the main railway station. As requested got a quiet room with a bathtub in the bathroom. Only negative impression: the room was heated to reach 20,6 ° which is rather cold . We managed to increase the temperature to 23,1 ° with the A/C switch, however, this switch goes back to the lower temperature when you leave the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reto s., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. Should you wish to keep the same temperature when you are exiting from the room, you'll have to leave the key card in the box by the door entrance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Bing E. D. Families - 28/12/2019 Confirmed reviews ALL

i am satisfied during the stay, just hoping your employee at breaffast buffet can have extra smile and greetings to the guest

Our hotel has responded to the review
Our hotel has responded to the review

Dear bing ethel d., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. We have spoken to our staff from breakfast and your feedback is really important. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

David S. Families - 28/12/2019 Confirmed reviews ALL
« mr »

Lovely sized room for me and my two boys (two rooms in effect ) which was superb and spotlessly clean - thank you. The sofa bed was excellent, and large, and I slept like a log - the boys took the main bed ! Sorry I left without paying - I thought I'd already paid via my booking.com, but I hadn't !! Thanks for not getting annoyed with me. I would definitely use your hotel again - nice, pleasant and helpful staff too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David S., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

David Business - 27/12/2019 Confirmed reviews ALL
« Nice hotel central location »

Stayed in many Novotels, this hotel is the same high standard. Clean rooms, good breakfast, in a central location. What is not to like?

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Daniela ( Front Office)

Ricky Couples - 24/12/2019 Confirmed reviews ALL
« So so »

Parkhouse: is a joke, very small and watch your height (only 170cm), CHF 30 per night Housekeeping: forgot to replace the towels (none), amenities are not filled up Breakfast: we had to wait long time until they refilled scrambled eggs and bacon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your stay at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for all the issues you had during your stay. Our parking measures 1,70 m and is not adapted for high cars, that’s true. To park a big car you can use the parking of the train station, in plus, our reception staff can provide you with a discount ticket for this parking. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

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