Hotel - Novotel Genève Centre
Novotel Hotel Novotel Hotel

Novotel Genève Centre Hotel

3.5/5 1,596 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Wheelchair access
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
    • Solarium (Paying)
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00
    • Opening hours : Week-end 06:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ABB SECHERON2 km / 1.24 mi CREDIT SUISSE BANK0.3 km / 0.19 mi INTERNATIONAL LABOUR ORG./BIT4 km / 2.49 mi L'OREAL SUISSE S.A.0.5 km / 0.31 mi RED CROSS4 km / 2.49 mi SOTHEBY'S0.6 km / 0.37 mi UNITED NATION/ONU4 km / 2.49 mi WORLD TRADE ORG. / OMS2.5 km / 1.55 mi
CATERPILLAR SUISSE S.A.3 km / 1.86 mi HSBC BANK0.3 km / 0.19 mi ITU / UIT4 km / 2.49 mi MSC MEDITERRANEAN SHIPPING COMPA3 km / 1.86 mi SOCIETE GENERALE SURVEILLANCE0.5 km / 0.31 mi UBS BANK0.5 km / 0.31 mi WORLD HEALTH ORGANISATION/OMS4 km / 2.49 mi

Congress centre

CICG3 km / 1.86 mi CICG CONVENTION CENTER3 km / 1 mi NOGA HILTON CONVENTION CENTER0.3 km / 0.19 mi PALEXPO CONVENTION CENTER8 km / 4.97 mi PRESIDENT WILSON CONVENTION CENT0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Genève Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LARRY 11 m2 2 m 0 0 4 0 0
MARISSA 27 m2 2 m 0 0 12 0 0
JEFF 56 m2 2 m 50 22 20 32 48
BILL 78 m2 2 m 65 26 20 36 48
STEVE 289 m2 2 m 200 30 38 126 128
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 206 rooms
  • 100% non-smoking hotel
  • 14 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 7,134 reviews

Our guest reviews for
Novotel Genève Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,596 reviews
Anonymous Business - 11/02/2020 Confirmed reviews ALL

Please change bedding especially pillows for softer and feathered pillows.

Anonymous Business - 11/02/2020 Confirmed reviews ALL
« old but solid. no frills, no excitement »

you go in, no upgrades are available, you get a bed and a clean room. sometimes there are issues with the hot water.

Anonymous Business - 10/02/2020 Confirmed reviews ALL
« Short but good stay »

I was looking for a comfortable hotel closed to Cornavin station. It hit all the marks

Luccka Business - 10/02/2020 Confirmed reviews ALL
« "Good stay" »

I spent 4 days in Novotel Geneve Centre. The room was big enough, clean and quiet. It was on the first floor overlooking the roof full of air conditioning boxes. I felt a bit uncomfortable so I did not open the curtains all 4 days. Cooling/heating could not be controlled. Fitness room and Spa were very nice and clean. Average breakfast and very friendly staff.

lučka c Business - 10/02/2020 TripAdvisor review
« Average stay »

I spent 4 days in the room on the first floor overlooking a roof full of air conditioning so I did not open the curtains. Nevertheless, the room was large enough, clean and quiet. The spa and fitness were cozy and clean. The breakfast was average but staff very friendly.

Angelina R. Business - 09/02/2020 Confirmed reviews ALL
« Good stay »

I was satisfied with the facilities and service. But the towels should not be changed daily because that is nit environmentally friendly. It wastes water if towels are washed daily.

Anonymous Business - 08/02/2020 Confirmed reviews ALL
« All good »

Gym is really old and one treadmill was not working initially and there is hardly space to stretch properly Did not really use anything else than room and gym

Marwan Families - 03/02/2020 Confirmed reviews ALL
« Great location, could do better on status recognition »

The Novotel Geneve Centre is well placed, with many things, especially the train station, within walking distance. Staff were quite friendly and helpful, especially Oussama who checked us in. Where the hotel could have done better was with status recognition. Being a new Diamond (Accor's ALL newest highest tier), there was certain expectations. An email with a room upgrade was offered, but was ultimately not given at check in. Drink vouchers had to be requested. The welcome amenity was.... mediocre. And most damning, a late checkout was included as per European Novotel standards when booking, but I had to "flash" my status to get it for 1 room. Aside from this, the hotel itself was good, breakfast was excellent, the rooms were perfect, and the toilet had a bidet!

Anonymous Friends - 03/02/2020 Confirmed reviews ALL
« Good location »

There was no hot water for two days. The receptionist were polite but uninformed about the problem. I had them come and check the water the first day I was told the problem was fixed after we had taken cold showers the first day When checking with the front desk. Same problem next day. On the 3rd day we had hot water for the first time. When checking out they said yes the problem was fixed when before there was no admission of the problem. My view senior Management problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Troy, Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our maintenance department has located the issue which is now fixed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory Viandaz Room Division Manager

Nathalie Business - 03/02/2020 Confirmed reviews ALL
« will come again »

Looking for a hotel near the train station and easy access for meetings - this was perfect

Aleks Business - 03/02/2020 Confirmed reviews ALL
« Good stay »

It was relatively OK in general, however the cleanness of the bathroom could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleks, Thank you for taking the time to share your feedback and for all your remarks. It is a pleasure to know that you have overall enjoyed your stay. However we apologize for a cleaning issue in your room - I have already shared your review with my colleagues from the housekeeping service. We hope that we get the chance to serve you better in the future. Kind regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Margot Business - 03/02/2020 Confirmed reviews ALL
« Convenient stay »

The room was nice and the staff was friendly. During my stay, a group of really noisy people disturbed my sleep which was not pleasant. It seemed like they were shouting in the hallway. The same group was again very noisy during breakfast

Anonymous Couples - 02/02/2020 Confirmed reviews ALL
« Nice with a few quirks »

Very nice, clean, large room and bed. A couple of weird things - you couldn't use the blow-dryer and look in a mirror at the same time because the cord was too short and there were no outlets in the bathroom except one for a razor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your feedback concerning your stay with us. I am happy to read that you overall enjoyed your stay with us, however sorry that it did not meet all your expectations. We take note of your remarks concerning the bathroom and the hair dryer. Thank you we really appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Anonymous Couples - 01/02/2020 Confirmed reviews ALL
« Good stay »

Good location, good service, comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your experience with us, after your stay at Novotel Genève Centre. We are delighted to know that you overall enjoyed your stay in our hotel. We hope to have the opportunity to see you again on your next visit to Geneva. Sincerely, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Kushantha G. Families - 01/02/2020 Confirmed reviews ALL
« Close to the Cornavin station. Comfortable rooms »

Nice ambience at the reception. The rooms comfortable clean and appealing. Good breakfast options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kushantha G., Thank you for taking the time to share your experience with us, after your stay at Novotel Genève Centre. We are glad to know that you enjoyed your time with us and our hotel. We would be happy to welcome you back on your next stay in our beautiful city! Kind regards, Flavie P.O. Nicolas Goureau, General Manager

Rico L. Business - 31/01/2020 Confirmed reviews ALL
« Nice service but not a great stay »

I only stayed for one night and check in was smooth, easy and with a friendly smile. Room however was cold and I did not seem to get the heating working properly. In addition the room was noisy, could hear my neighbors talking and hear their tv as well (till late in the evening). The shower was not very warm and I could not change the temperature. Also charging CHF 30 for a very basic breakfast in my view is a bit much. If I would have stayed longer I would have raised my concern with management but as it was just the one night I did not bother but it was not a very nice stay all in all. Meeting room facilities were very good and internet connection is good as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for your feedback and for your remarks. I’m very sorry to learn that your stay was below your expectation. We sincerely apologize for all the technical problems and hope you will give us an opportunity to serve you better in the future. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Jb Families - 30/01/2020 Confirmed reviews ALL
« Uncomfortable beds and pillows. »

Very uncomfortable beds and pillows. Reception people rude. Elevator take a long time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you very much for your feedback and for your remarks. I’m so sorry to learn that your stay was below your expectation. We sincerely apologize for all the inconveniences and hope you will give us an opportunity to serve you better in the future. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Matthew B. Business - 29/01/2020 Confirmed reviews ALL
« Nice stay »

I had a nice 2 night stay at the Novotel Geneva Center

Our hotel has responded to the review
Our hotel has responded to the review

Matthew B., Thank you for your recent stay an loyalty toward Accor Hotels. We hope to welcome you soon again in one of our property. Sincerely, Gregory Viandaz Room Division Manager

Anonymous Business - 29/01/2020 Confirmed reviews ALL
« Well located »

Great front desk service and convenient car park

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Ma Solo - 29/01/2020 Confirmed reviews ALL
« good stay »

pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear MA, hank you, we appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Kind Regards, Flavie PO Nicolas Goureau General Manager

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