Hotel - Novotel Genève Centre
Novotel Hotel Novotel Hotel

Novotel Genève Centre Hotel

3.5/5 1,583 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Wheelchair access
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
    • Solarium (Paying)
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00
    • Opening hours : Week-end 06:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ABB SECHERON2 km / 1.24 mi CREDIT SUISSE BANK0.3 km / 0.19 mi INTERNATIONAL LABOUR ORG./BIT4 km / 2.49 mi L'OREAL SUISSE S.A.0.5 km / 0.31 mi RED CROSS4 km / 2.49 mi SOTHEBY'S0.6 km / 0.37 mi UNITED NATION/ONU4 km / 2.49 mi WORLD TRADE ORG. / OMS2.5 km / 1.55 mi
CATERPILLAR SUISSE S.A.3 km / 1.86 mi HSBC BANK0.3 km / 0.19 mi ITU / UIT4 km / 2.49 mi MSC MEDITERRANEAN SHIPPING COMPA3 km / 1.86 mi SOCIETE GENERALE SURVEILLANCE0.5 km / 0.31 mi UBS BANK0.5 km / 0.31 mi WORLD HEALTH ORGANISATION/OMS4 km / 2.49 mi

Congress centre

CICG3 km / 1.86 mi CICG CONVENTION CENTER3 km / 1 mi NOGA HILTON CONVENTION CENTER0.3 km / 0.19 mi PALEXPO CONVENTION CENTER8 km / 4.97 mi PRESIDENT WILSON CONVENTION CENT0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Genève Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LARRY 11 m2 2 m 0 0 4 0 0
MARISSA 27 m2 2 m 0 0 12 0 0
JEFF 56 m2 2 m 50 22 20 32 48
BILL 78 m2 2 m 65 26 20 36 48
STEVE 289 m2 2 m 200 30 38 126 128
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 206 rooms
  • 100% non-smoking hotel
  • 14 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 6,890 reviews

Our guest reviews for
Novotel Genève Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,583 reviews
Family - 13/12/2019 TripAdvisor review
« Hotel is great, staff is excellent. Location is a bit dodgy »

Booked this hotel last minute while finishing shopping, because it is near shopping area. Hotel is very nice, staff is extremely nice. But the area is a prostitute area and it is not a comfortable walk to the city centre, specially at night. I did not check reviews before booking, so I was a bit surprised. But like I said the hotel and staff are excellent.

Hanley M. Families - 03/12/2019 Confirmed reviews ALL
« Mr »

Very good

Claire Business - 03/12/2019 Confirmed reviews ALL
« Great location and comfy stay »

From checking in to leaving the staff have been great. Always available to provide support and responding quickly and always with a smile. Great breakfast, comfy rooms with lots of space, comfortable beds and good space to work.

Xxx X. Business - 02/12/2019 Confirmed reviews ALL
« Dr »

very nice all was good, staff were super, but a big problem was that I could not open my window in my bedroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Should you wish a room with opening window do not hesitate to book one of our Executive room with terrace. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Gregory Viandaz Room Division Manager

Frank Families - 27/11/2019 Confirmed reviews ALL
« Excellent staff service and facilities »

The staff were professional and provided excellent service. The facilities were very good. The meals were varied and of a high standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff. We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon! Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Na Business - 25/11/2019 Confirmed reviews ALL

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. We appreciate your high score for the comfort of our rooms and the quality of our services. It is always a pleasure to receive positive feedback. We hope to welcome you back soon! Kind regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Anonymous Business - 25/11/2019 Confirmed reviews ALL

Overall the experience was very good. The room was spacious, clean and modern. Bed was very comfortable. The pillows were awful! Had quite a pain in my neck by the end of my stay. Breakfast in the restaurant was adequate. For 29 CHF on the first day of arrival, it was very poor quality for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. Do not hesitate to take extra pillows situated in the wardrobe with a different shape than the ones in the bed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Robert S. Business - 25/11/2019 Confirmed reviews ALL
« Very friendly staff »

Hotel was nice, staff very friendly especially at the bar. Interaction with guests is very important for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert S., Thank you for taking the time to tell us about your experience at the Novotel Genève Centre! We appreciate your comment and your high score for our friendly staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Kind regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Jackie B. Business - 23/11/2019 Confirmed reviews ALL
« Nice service and people, and I liked the room, but there were some hiccups. »

The room was nice and the people were very helpful when approached, but there were some unexpected issues. I ordered the lasagna via room service on my first night, and it arrived ice cold in the center. I called and received a hot version, but there was no discussion of reducing the cost or giving it free of charge for my troubles. Also, my hair drier from the US didn't work (which is not the fault of the hotel), but the hair drier in my room (room 508, I believe) only blew cold air -- which makes a woman's hair look really bad, in case you are curious. After asking a couple of times the next day, I received a different hair drier, only to discover that the entire unit in the bathroom, including the electric plug, didn't work. As a result, I had to blow dry my hair from a distance of about 10-15 feet from a mirror. Needless to say, I finally gave up and just stopped bothering to try to blow dry my hair. I was in Geneva for a work conference, so having bad hair was less than ideal. It may seem like a small thing, but it notably affected my experience at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I hope the solution provided by e mail compensated you for the mishandling made during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory Viandaz Room Division Manager

Akmal B. Business - 23/11/2019 Confirmed reviews ALL
« Was very excellent stay. »

Staff is a very professional and helpful. rooms are amazing (412 - 704)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Akmal B., On behalf of our team, Thank you. Our aim is to make our guest feel unique when staying with us. We hope to welcome you soon again. Sincerely, Gregory Viandaz Room Division Manager

Anonymous Business - 22/11/2019 Confirmed reviews ALL
« Value for money did not match »

Very expensive hotel Breakfast buffet served old food (sallad was brown, boiled eggs were old and tasted like sulphur, cheese was all dried up on all edges, cucumber was old, etc.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mette, Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have passed the information to our Food and Beverage department to check what happen on that day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory Viandaz Room Division Manager

Mark Business - 22/11/2019 Confirmed reviews ALL
« OK felt as a second class visitor compared to the guests who checked in at the same time! »

see above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Due to the size of the room, the wardrobe might have not been as expected, do not hesitate to book one of our Superior room for a next stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory Viandaz Room Division Manager

Kim J. 张. Couples - 19/11/2019 Confirmed reviews ALL
« Easy friendly and accomodating »

Sry good. Good assistance with the room coffee machine

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr j., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Genève Centre. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Gregory Viandaz Room Division Manager

Businesstrvlr Business - 16/11/2019 Confirmed reviews ALL
« Horrible Stay »

The team was friendly and welcoming. But the hotel room was completely run down, stains on the walls, broken tiles, scratches everywhere, old fashioned bathroom etc etc. I cannot imagine that Accor and Novotel allow such a place to run under their name. This is a disgrace to the brand(s). This hotel should be taken off the market and properly refurbished

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at Novotel Geneva Center. I am so sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Anonymous Business - 16/11/2019 Confirmed reviews ALL
« Should have been better. »

Room smelt of stale cigarette smoke. Two lifts were out of order. Breakfast room was grotesquely overcrowded on the first morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your stay at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for all the issues you had. Regarding the cigarettes smell: that’s really exceptional, because all our rooms are non-smoking and the clients who don’t respect this rule are penalized with additional charge. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Krishnakumar V. Business - 14/11/2019 Confirmed reviews ALL
« Clean, hygienic stay »

Overall a satisfying one with clean & hygienic rooms. Being vegetarian, a bit tough on food choices for the breakfast. Extremely friendly staff. Centrally located hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. I'm so glad to hear you enjoyed the friendliness of our staff and the comfort of our rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Mat O. Business - 14/11/2019 Confirmed reviews ALL
« Ok »

It doesn’t feel like a 4-star hotel. It’s tired, you have paper cups in the room (come on!!) and coffee whitener instead of milk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking the time to tell us about your stay at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for all technical issues you met during your stay. We put paper cups in the rooms for hygiene reason, however, if you prefer to get some normal cups or glasses, please, do not hesitate to ask for it at the restaurant - we’ll give it to you without any problem. According to guest request we can also bring different additional products for free (as slippers, peignoir, dental kit, shaving kit, body lotion, etc.) – next time do not hesitate to ask about it at the reception desk. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

#ozner# Business - 12/11/2019 Confirmed reviews ALL
« wow »

like at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Stefmet Business - 12/11/2019 Confirmed reviews ALL
« Nice stay, good establishment. »

Stayed there one more time; given a suite, un fortunately connecting despite my request for a non connecting room-some noise from the attached room unavoidable. Good internal establishment of the suite given, few elements were not working well-the blinds in the bathroom need replacement. Good view with the balcony, clean internally, coffee and minibar facilities. Excellent breakfast and dining. Well presented communal areas. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefmet, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Ralph A. Families - 12/11/2019 Confirmed reviews ALL
« Excellent Stay »

From the first step into the hotel to the last moment leaving the hotel was a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback, I'm happy to hear you enjoyed you stay with us in our beautiful city! We hope your next visit will be as pleasant as the previous one! Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

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