Mercure Johannesburg Randburg Hotel 3 stars

Customer review rating 4.1/5 1,119 reviews

ALLSAFE approved hotel

Mercure Johannesburg Randburg Hotel
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+ 22 Services

Hotel extras

  • - Conveniently located opposite Ferndale-on-Republic Shopping Mall

  • - Located 10 minutes from the famous 3 course Randpark Golf Club

  • - Outdoor pool

  • - Free parking

  • - Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Johannesburg Randburg Hotel

Cnr Republic road and
Brightwater Commons road
PO Box 2438
2125 johannesburg
south africa

Tel: +27113263300

Fax: (+27)11/7894175

Check-in from 12h00

Check out up to 11h00

  • By plane

    JOHANNESBURG At 44km / 27.34 miles

  • By car

    MALIBONGWE DRIVE At 3km / 1.86 miles

GPS :-26.098795, 27.990839

Companies

  • BRIGHTWATER COMMONS 2.0 km / 1.24 mi
  • ROSEBANK 12.0 km / 7.46 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • 2 Meeting rooms
  • Business Center
    • Self service business center
Hotel Services And Equipments
  • Hotel informations
    • 104 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 3 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Plugs and converters available on desks Additional charge
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Parking
    • On site
    • Private
Well-being
  • Body20 Fitness
    • Nearby
  • Ignite Fitness
    • Nearby
Boutiques/shopping
  • Shopping mall
  • Shopping mall

Your meetings and events

With our 2 meeting rooms complete with WiFi access and natural lighting, the Mercure Hotel Randburg can cater for meetings from 2 to 15 people. The rooms are equipped with the necessary technical and audiovisual equipment, making Mercure Hotel Randburgthe perfect location for your training and small meetings.

Room descriptions and layouts

meeting rooms

From 1 to 24 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Day light

  • WIFI access

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Standard Room with 1 double bed - Comfortable room with air conditioning, bathroom, satellite TV, WIFI access, modem point, direct dial telephone, hairdryer & safe deposit box Standard Room with 2 single beds - Comfortable room with air conditioning, bathroom, satellite TV, WIFI access, modem point, direct dial telephone, hairdryer & safe deposit box

Our guest reviews for
Mercure Johannesburg Randburg Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,119 reviews

TripAdvisor Rating 3.5/5

202 reviews

Well located

Customer review rating 5.0/5

Tebello N. Business - 08/10/2021 Confirmed reviews ALL

My experience at Mercure was amazing from the rooms, the breakfast as well as the staff.

Dear Tebello, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Mercure hotel Randburg and are delighted to read that we were able to match your expectations. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Sincerely, Evah Khumalo Hotel Manager

Brilliant and caring

Customer review rating 5.0/5

Janice S. Solo - 25/08/2021 Confirmed reviews ALL

Loved it there and affordable xx thank u

Dear Janice, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evah Khumalo Hotel Manager

Good locared.

Customer review rating 4.5/5

Baile Families - 22/08/2021 Confirmed reviews ALL

We had a peaceful night well rested, refreshing morning. THANKS family

Dear Baile, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evah Khumalo Hotel Manager

Good stay

Customer review rating 5.0/5

Magaret.k. Solo - 04/08/2021 Confirmed reviews ALL

My experience is that you treat all the quests equally and love them. We staying in the clean environment always and have breakfast and supper in time.

Dear Margaret, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evah Khumalo Hotel Manager

good stay .... in this extreme cold front

Customer review rating 4.0/5

Chris Solo - 27/07/2021 Confirmed reviews ALL

good and pleasant

Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evah Khumalo Hotel Manager
Customer review rating 3.0/5

Lubabalo B. Couples - 24/07/2021 Confirmed reviews ALL

Had a problem with heater in 2 rooms.

Dear Lubabalo, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Evah Khumalo Hotel Manager
Customer review rating 5.0/5

Sibusiso N. Couples - 18/07/2021 Confirmed reviews ALL

Had a wonderful stay and the staff were very helpful

Dear Sibusiso, We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Sincerely, Evah Khumalo Hotel Manager

Well located

Customer review rating 5.0/5

Nolufefe Couples - 11/07/2021 Confirmed reviews ALL

Your place was very clean, adhere 100% to covid 19 regulatons well secured and spacious.

Dear Nolufefe, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evah Khumalo Hotel Manager

Good stay

Customer review rating 3.5/5

Thulisile Couples - 06/07/2021 Confirmed reviews ALL

I enjoyed but next time would like you guys to have space on non smoking zone can you please improve your online booking system. Thank you

Dear Thulisile, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Evah Khumalo Hotel Manager
Customer review rating 2.5/5

Samantha Solo - 08/06/2021 Confirmed reviews ALL

Please renew your furniture. Couches in the corridors, lobby and rooms are old, dirty and cushions completely finished. Room Carpets are dirty. Bathroom paint jobs not completely presentable.

Dear Samantha, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Evah Khumalo Operations Manager

Pleasant Stay

Customer review rating 4.0/5

Nomzamo N. Couples - 07/06/2021 Confirmed reviews ALL

I was staying on the 3rd floor which I liked and would recommend, I asked for a bucket of ice and an extra blanket both of which I was provided with. The one thing that stood out for me was the lack of bar soaps as the hotel only provided liquid soap in the form of shower gel which I assume is due to covid. I would have appreciated an air vent in the bathroom just to have air circulate thus helping in keeping it ventilated.

Dear Nomzamo, We greatly appreciate the time you spent to review your recent experience in our hotel, at our Mercure Randburg we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Kind regards Evah Khumalo Operations Manager

Good stay

Customer review rating 4.0/5

N. Couples - 02/06/2021 Confirmed reviews ALL

The stay was good

Dear N. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evah Khumalo Operations Manager

Well located - Pleasant staff.

Customer review rating 4.0/5

Thando Families - 14/05/2021 Confirmed reviews ALL

The stay was lovely, the staff very friendly, and the hotel is well located and close to all amenities.

Dear Thando, Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Sincerely, Evah Khumalo Operations Manager

Friendly and inviting service

Customer review rating 4.5/5

Nadine Business - 13/05/2021 Confirmed reviews ALL

Your staff are very polite and professional - thank you.

Dear Nadine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evah Khumalo Operations Manager

With a bit more attention, this hotel can go from average to GREAT!

TripAdvisor rating 3.0/5

cohngr 06/02/2020 TripAdvisor review

This was my third stay at your hotel. Sadly, not as good an experience as previously. First room the A/C was faulty. Terrible night. Other small maintenance items are not being attended to: Broken door latch, Bedside lampshade lose and skew. Shaving mirror broken off. Net curtain somehow was attached to the normal curtain (I assume a quick fix by someone). Luckily I was assigned a new room the next day. A/C was working. But again small things are being neglected. No knob on the desk drawer. Shelf in fridge broken. One foot missing off fridge. Reading light lose. Its also a pity that I was unable to book a room any more that EXCLUDES breakfast. While the breakfast was adequate, R165 was shockingly high. The roof in the dining room needs a serious clean or new coat of paint - its not looking good. So, generally an okay stay, but management seriously needs to spend more time actually doing regular inspections. At R780 a night, I believe I could find better.

Dear Cohn, Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely Evah Khumalo Front Office Manager

Quick visit ti Johannesburg

TripAdvisor rating 4.0/5

Keith M 04/02/2020 TripAdvisor review

The place was centrally situated for me, very clean, very friendly staff. Good breakfast served for all the days I was there. Good value for money as I had to book at short notice and even when I extended this was still reasonable

Dear Keith, Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Sincerely Evah Khumalo Front Office Manager

Excellent!

TripAdvisor rating 5.0/5

Raymond C Couples - 15/11/2019 TripAdvisor review

This was our third time at the hotel and we have no complaints. The staff wad very friendly and promptly attended to issues raised. The location next to the new mall could not be better. Highly recommended

Dear Raymond, Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Sincerely Evah Khumalo Front Office Manager

Weekend Away from Home

TripAdvisor rating 4.0/5

579ishmaelp Couples - 21/06/2019 TripAdvisor review

Personally I had an excellent experience and would not have asked for more. I wanted a suited break and that suited me perfectly. I will not hesitate to come again in future. it is an ideal place to break away from work and have a peaceful and quality time.

Dear 579ishmaelp, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle van Huyssteen General Manager

Good hotel in a nice locality

TripAdvisor rating 4.0/5

sumitroy90 Family - 20/06/2019 TripAdvisor review

It was a good stay in Mercure Randburg. The hotel is located in a prime location. The breakfast offered was good too with variety of options available. However, the double bedroom was smaller if compared to the similar hotel of the same price. But, overall a good experience.

Dear Inspire59461908580, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle van Huyssteen General Manager

Good location away from the city bustle

TripAdvisor rating 4.0/5

anzeliton Couples - 23/08/2018 TripAdvisor review

Good location away from the city bustle where you will be awaken in the morning by singing birds, not by roaring cars. It is very nice. The facade looks beatiful but the rooms need some renovation. Thank you for allocating a smoking room to me, I do appreciate your understanding. Staff are very friendly and helpful, and room service was quick.

Dear Anzeliton Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager

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