Mercure São Paulo Nações Unidas Hotel 4 stars

Customer review rating 4.3/5 5,752 reviews

ALLSAFE approved hotel

Mercure Sao Paulo Nacoes Unidas Hotel
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+ 20 Services

Hotel extras

  • No charge for children aged 12 or under staying with their parents

  • Hotel in São Paulo with a pool, sauna, and gym in the play area

  • 3-minute walk to Espaço Citron for events

  • 33-minute drive to access Anhanguera Highway

  • 14-minute drive to São Paulo - Congonhas Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure São Paulo Nações Unidas Hotel

R Prof Manoelito de Ornellas 104
Chacara Santo Antonio
04719040
04719040 são paulo
brazil

Tel: +551151883855

Fax: (+55)1151883866

Check-in from 12h00

Check out up to 12h00

  • PARQUE STO ANTONIO :  675 A CARREFOUR

  • SÉ / CHACARA SANTANA :  5318 CARREFOUR

  • SAO JUDAS : 

  • By plane

    CONGONHAS At 8.4km / 5.22 miles

  • By plane

    GUARULHOS At 52.8km / 32.81 miles

  • By train

    ESTACAO MORUMBI At 7km / 4.35 miles

  • By train

    GRANJA JULIETA At 0.5km / 0.31 miles

GPS :-23.631961, -46.710641

Companies

  • ACCENTURE 0.5 km / 0.31 mi
  • AVAYA 0.9 km / 0.56 mi
  • DELLOITE 0.2 km / 0.12 mi
  • ELECTROLUX 0.7 km / 0.43 mi
  • HAMBURG SUD 0.2 km / 0.12 mi
  • MATTEL 0.3 km / 0.19 mi
  • NET 0.5 km / 0.31 mi
  • NOVARTIS 0.8 km / 0.5 mi
  • ORACLE 0.25 km / 0.16 mi
  • PEPSICO 0.3 km / 0.19 mi
  • PFIZER 0.7 km / 0.43 mi
  • PHILIPS 0.7 km / 0.43 mi
  • SCHERING DO BRASIL 0.7 km / 0.43 mi
  • SEMP TOSHIBA 1.5 km / 0.93 mi
  • TELEFONICA / ATENTO 0.3 km / 0.19 mi

Your meetings and events

With 2 modular event rooms, Mercure São Paulo Nações Unidas can accommodate up to 70 people. Additional services such as equipment hire, catering and specialized support will make your events unforgettable.

Room descriptions and layouts

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Slide projector

  • Video equipment

  • Airconditioned meeting room

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Comfortable standard and luxury apartments measuring 291 sq. ft. (27 m²), with everything you need for a comfortable stay: fully equipped kitchen, desk, closet, electronic safe, cable TV, and wired and wireless Internet.

Our restaurants and bars

BOM JARDIM

Type of cuisine: International

Our guest reviews for
Mercure São Paulo Nações Unidas Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,752 reviews

TripAdvisor Rating 3.5/5

624 reviews

Bom

Customer review rating 4.0/5

Anonymous Families - 15/08/2021 Confirmed reviews ALL

Atendeu as expectativas

Prezada Mariana, Nosso maior objetivo é atender suas expectativas. Agradecemos seus comentários sobre sua hospedagem. Espero ter a oportunidade de recebe-la novamente em breve. Ana Paula Kimura Gerente Geral Mercure SP Nações Unidas

Not What It Used to Be

Customer review rating 2.5/5

Vinicius V. Business - 13/07/2021 Confirmed reviews ALL

Breakfast had only a few options, dinner wasn't good, I understand the Pandemic brought a lot o of problems, but I really hope you go back to what it used to be.

Prezado Vinícius, Obrigada por sua avaliação. As impressões e comentários de nossos hóspedes são de extrema valia para melhorarmos nossos serviços. Espero ter a oportunidade de recebe-lo novamente em breve. Ana Paula Kimura Gerente Geral Mercure SP Nações Unidas

Good stay

Customer review rating 4.5/5

Paula Families - 23/06/2021 Confirmed reviews ALL

My parents and I had a great time at Mercure Nações Unidas. Friendly and helpful staff and nice facilities.

Dear Paula, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager Mercure SP Nações Unidas

Great stay

Customer review rating 5.0/5

Larissa M. Couples - 11/04/2021 Confirmed reviews ALL

AMazing stay, Bruna from the Reception was lovely, it was my boyfriend’s birthday and she made it extra special for us.

Dear Larissa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager Mercure SP Nações Unidas

amazing experience

Customer review rating 5.0/5

Maria E. S. Business - 06/04/2021 Confirmed reviews ALL

It was the most amazing experience with hotel. Perfect located, very empathetic employees, good food... everything was perfect. I'm sure i will come back, and i will recommend to my friends and family. This hotel is my new favorite hotel in São Paulo. Thank-you!

Dear Maria Eduarda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager Mercure SP Nações Unidas

Well located, great staff

Customer review rating 5.0/5

Mauricio D. B. A. Couples - 05/01/2021 Confirmed reviews ALL

Very weel located with everything close by. The staff is incredible! I felt like staying at grandma's place.

Dear Mauricio de Barros A., We very much appreciate your comments regarding your stay at the Mercure São Paulo Nacoes Unidas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Best Regards, Frederico Ferreira Gerente Geral Mercure SP Nações Unidas

Good stay

Customer review rating 4.5/5

Luis Business - 02/03/2020 Confirmed reviews ALL

Wonderful hotel

Prezado Sr. Luis, Agradecemos os seus comentários no seguimento da sua estada no Mercure SP Nações Unidas. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral Mercure SP Nações Unidas

Very much satisfied

Customer review rating 4.5/5

Paulo H. Business - 26/02/2020 Confirmed reviews ALL

I am very satisfied with my stay, the room is beautiful and comfortable, the fastbreak is delicious, the hotel is very well located.

Prezado Sr. Paulo H., Agradecemos os seus comentários no seguimento da sua estada no Mercure SP Nações Unidas. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Destacamos ainda que clientes associados ao ALL - Accor Live Limitless - possuem descontos exclusivos para reservas através de nosso website ou nosso app. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral Mercure SP Nações Unidas
Customer review rating 2.0/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

Rooms are very old. AA control was not working. I turn on the AA manually. Security box was not working, maintenance fixed it only changed the batteries. Hair drier works 2 seconds and turn off, need to wait 3 - 5 minutes to have the "privilege" of 2 additional sec . Bathroom sink is broken, repaired to avoid links- bad impression Elevator (only one) is slow and need to wait a lot during rush hours, waiting the light on the floor turn off, need to move to turn on again. Gym is too small, could not use treadmills any day in the morning - busy from 5 am to 7 am - time to go....Lead in the shower ...

Dear Mrs. J., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nacoes Unidas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

Good for spending the night, but that´s all

Customer review rating 3.0/5

Paulina Business - 10/02/2020 Confirmed reviews ALL

I stayed just one night before catching a flight, and the sink wasn´t working correctly.

Dear Paulina Martinez G., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nacoes Unidas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira Gerente Geral Mercure SP Nações Unidas

Just a normal stay

Customer review rating 3.5/5

Oscar Business - 10/02/2020 Confirmed reviews ALL

The hotel is renovated and nice. The service is ok event though breakfast is nothing spectacular I would say basic quality. The bathroom was not 100% working properly

Dear Oscar, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nações Unidas. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira Gerente Geral Hotelaria Accor Brasil S/A

good Stay, VERY BAD FRONT DESK ASSISTANCE

Customer review rating 3.5/5

Andres R. Business - 22/01/2020 Confirmed reviews ALL

YOUR FRONT DESK COMPROMISE TO SEND THE INVOICE NEXT DAY, THEY DID NOT, HAVE CALLED THEM FROM ANOTHER COUNTRY, THEY SAID THEY WOULD SEND THE INVOICES THE FOLLOWING DAY. IT HAS PAST MORE THAN TWO DAYS AND I AM STILL WITHOUT THE INVOICES !!!!!!!!!!!!!!!!!

Estimado Andres R., Le agradecemos sus comentarios en relación a su estancia en Mercure São Paulo Nacoes Unidas Hotel. Es siempre muy importante recibir feedback de nuestros huéspedes para mejorarmos nuestros servicios. La emisión y envío del comprobante és automático por el website del ayuntamiento de São Paulo. Vamos a verificar se ya está disponible y enviarle. En general, está disponible 72h después del check out. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y le esperamos en su próxima visita a São Paulo. Reciba un cordial saludo. Frederico Ferreira Gerente General Mercure SP Nações Unidas

Another day in the office

TripAdvisor rating 3.0/5

BernatDesclot Business - 15/12/2019 TripAdvisor review

No matter how many times I stay in this place, the re is no way I can feel at home. The facilities may be as avaerage as you would expect in a city like São Paulo that doesn’t stand out for having good, comfortable business hotels. Nevertheless, from never making feel welcome back, to not giving you any status detail. “First time with us”, despite having stayed here dozens of times in the last few years and being a Accor member. Above that, the hotel is cold and has no personality.

Dear BernatDesclot, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nações Unidas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira Gerente Geral Hotelaria Accor Brasil S/A

Carlos Neves

TripAdvisor rating 3.0/5

carlosneves2019 Business - 30/09/2019 TripAdvisor review

Good location, good services, but expensive e food quality is average. Is a good option to business acommodation, but for vacation and family, for example, there are better options. Breakfast can be better.

Dear Mr. Neves, We appreciate your comments regarding your stay at the Mercure São Paulo Nações Unidas. It is always important to receive a feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to receive you again on your next visit to São Paulo. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

Excellent localization, room and staff

TripAdvisor rating 5.0/5

Vinicius B Couples - 24/04/2019 TripAdvisor review

This hotel has an excellent localization in the city, spacious rooms and the staff is very helpful and polite. I was very pleased with the roof pool, the welcome drink and the garage service, quick and did not have all the red tape the other hotels have with check-in and check-out tickets and such: the reception desk would phone in and ask to bring my car directly, much quicker.

Dear Vinicius B, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nações Unidas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

Very good treatment

TripAdvisor rating 4.0/5

Marcelo1965 Business - 11/12/2018 TripAdvisor review

I really enjoyed this Mercure, better than the others that I use to stay. People are very kind and the breakfast is very good. The room is fare enough and the location is near one of the major streets in São Paulo.

Dear Mr. Marcelo1965, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nações Unidas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

Terrible evenings

TripAdvisor rating 2.0/5

UlissesCason Business - 14/05/2018 TripAdvisor review

Attention, quality etc was Accor average, this is why I keep Accor fidelity membership. However, the other guests (a group which I could not identify), the external noise coming from a bar close to the hotel and men at work crossing the street starting 11:30 pm up to 3:30 am the whole week, associated with the very poor room sound-avoidance acoustic finishing transformed this trip into one of the very bad experience while traveling for business I ever had.

Dear Mr. Cason, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nações Unidas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Just to inform you, the São Paulo City Hall is carrying out street works and to offer a better stay for our guests, the hotel is installing anti-noise windows. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

Just one night

TripAdvisor rating 4.0/5

ReinaldoVignoli Business - 12/12/2017 TripAdvisor review

Everything was good except for the price of food and beer, both were very expensive. One long neck (Stela)12,00 BRL! The breakfast 52,00 BRL for two people, it's too much in my opinion. It'd be a great ideia to rethink about it. Brazil has been living a crisis moment. The worst in its History.

Prezado Sr. Reinaldo, Agradecemos por seus comentários sobre sua hospedagem no Mercure SP Nações Unidas, é sempre importante receber feedback de nossos hóspedes. Será um prazer recebê-lo novamente em uma futura hospedagem. Atenciosamente, Frederico Ferreira Gerente Geral Mercure SP Nações Unidas

Good for the Business Traveler

TripAdvisor rating 4.0/5

Robert S Family - 24/02/2017 TripAdvisor review

The hotel is unquestionably an Accor standard hotel. You know what to expect. It's comfortable, clean and spacious. This particular Mercure is undergoing some renovations on the outside which have given it a bit of a downward look. Hope this can be solved quickly. It is very well located for the business traveler but not so good for the regular tourist visitor.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nações Unidas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira Gerente Geral Hotelaria Accor Brasil S/A

Very good

TripAdvisor rating 5.0/5

Jaqueline V Couples - 08/09/2016 TripAdvisor review

Describe the service you experienced: I experienced a very good service. Tell us how you liked the room: The room is very comfortable. Say what you liked best & least: Everything is good. The breakfast could be included.

Dear Mrs. Jaqueline, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nações Unidas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira Gerente Geral Hotelaria Accor Brasil S/A

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