ibis Liverpool Centre Albert Dock - Liverpool One Hotel 3 stars

Customer review rating 4.3/5 8,560 reviews

ALLSAFE approved hotel

ibis Liverpool Centre Albert Dock - Liverpool One
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+ 15 Services

Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

  • An ALLSAFE certified hotel. We have introduced elevated hygiene & prevention measures

Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY liverpool
united kingdom

Tel: +441513173310

Check-in from 15h00

Check out up to 12h00


  • By plane

    JOHN LENNON AIRPORT At 8.05km / 5 miles

  • By plane

    LIVERPOOL AIRPORT At 9.66km / 6 miles

  • By plane

    LIVERPOOL AIRPORT At 8.05km / 5 miles

  • By plane

    LIVERPOOL J.LENNON At 5km / 3.11 miles

  • By plane

    MANCHESTER AIRPORT At 80.46km / 50 miles

  • By plane

    MANCHESTER AIRPORT At 15km / 9.32 miles

  • By boat

    FERRIES At 0.97km / 0.6 miles

  • By boat

    IRISH FERRIES At 0.8km / 0.5 miles

  • By boat

    ISLE OF MAN FERRY At 0.97km / 0.6 miles

  • By boat

    MERSEYSIDE FERRIES At 0.16km / 0.1 miles

  • By boat

    Mersey Ferries At 1km / 0.62 miles

  • By car

    M62 At 329.92km / 205 miles

  • By car

    MOTORWAY M57 At 6.44km / 4 miles

  • By car

    MOTORWAY M62 At 0.1km / 0.06 miles

  • By train

    LIVERPOOL LIME STREET At 1.61km / 1 miles

GPS :53.399925, -2.98709


  • BBC 0.8 km / 0.5 mi
  • BT Convention Ctr 0.5 km / 0.31 mi
  • Echo Arena 0.5 km / 0.31 mi
  • Liverpool One 0.5 km / 0.31 mi
  • MERSEY FERRIES 1.0 km / 0.0 mi
  • ROYAL SUN ALLIANCE 0.8 km / 0.5 mi
  • SIEMENS 0.19 km / 0.12 mi

Hotel services

FOGGS Non contractual photo

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 192 rooms
    • 10 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 192 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • On site - chargeable Additional charge
    • On site

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews for
ibis Liverpool Centre Albert Dock - Liverpool One

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,560 reviews

TripAdvisor Rating 4.0/5

2,399 reviews

Good location

Customer review rating 3.0/5

Anonymous Families - 22/10/2021 Confirmed reviews ALL

On arrival we had to wait to be greeted. Staff seemed rushed and overworked .

Good stay

Customer review rating 4.0/5

Anonymous Solo - 22/10/2021 Confirmed reviews ALL

After being given an unmade up room, the rest of my stay was fine


Customer review rating 5.0/5

Anonymous Business - 22/10/2021 Confirmed reviews ALL

Everyone was amazing You have great staff, please thank them for me & look after them

Good experience

Customer review rating 5.0/5

Esh Solo - 22/10/2021 Confirmed reviews ALL

Very helpful and polite staff. Good experience. Perfect location for liverpool tour and business work. Would definitely recommend.

a good "no frills" hotel

Customer review rating 4.5/5

Mary S. Couples - 21/10/2021 Confirmed reviews ALL

Conveniently sited for the Royal Albert Dock area. Clean and tidy. Staff were pleasant and helpful. Breakfast was plentiful but some items were cold.

great location

Customer review rating 4.5/5

Hazel Friends - 21/10/2021 Confirmed reviews ALL

Clean, comfortable, everything you need in a basic hotel, helpful staff, breakfast very good value

Customer review rating 3.5/5

Anonymous Business - 21/10/2021 Confirmed reviews ALL



Customer review rating 0.5/5

A.non Business - 21/10/2021 Confirmed reviews ALL

This was the worst hotel room I have stayed in for many many years, It smelt, the room and window were tiny and made the room dark, dingy and like a cell. The bathroom was ok on cleanliness - the bed however was horrific - the mattress... there was really no mattress, just a thin topper with a debatable sheet and very thin (looked as though its been used for 20 years) duvet. I had an awful two nights at Ibis Liverpool, which was very disappointing as I usually stay at the Ibis Styles in Liverpool which is actually quite nice at half the price. I will not be staying again. You also allow lots of cross-contamination from guests of your breakfast by keeping the serving spoons in the same pots for your hot food. The coffee was not very nice. Overpriced, dated hotel rooms in serious need of refurbishment, be replacement or price adjustment in line with a hostel.

Helpful staff, clean room and bathroom, good breakfast. Overall well worth the price.

Customer review rating 4.5/5

Tess Friends - 20/10/2021 Confirmed reviews ALL

The hotel is situated in a very close proximity to Albert Dock and hop on/ off bus service, Beatles tour bus as well as normal bus station. Taxi from train station to hotel cheap not black cab ask hotel to book one and well worth it. The staff were extremely helpful , breakfast well organised, no wait (8.45 am) . Definitely stay there again

Clean, friendly and close

Customer review rating 4.5/5

Timothy W. Families - 20/10/2021 Confirmed reviews ALL

Hi, We really enjoyed our stay at the IBIS Liverpool. The staff was helpful when our cards wouldn't work on the elevator and when we asked for some more tea and coffee sachets. The only negative experience, was that a man in the hall late at night was banging on a door and kept saying, Audrey let me in, let me in. He came back with an Ibis staff person, but we think when that happened the room was unoccupied and then he went to find what room he was in. If we go back to Liverpool, we will be staying at the IBIS. Great place


Customer review rating 5.0/5

Martha Couples - 20/10/2021 Confirmed reviews ALL

We love staying in liverpool ibis.

Great location for the arena

Customer review rating 4.5/5

Anonymous Couples - 19/10/2021 Confirmed reviews ALL

Went to a concert , great location .

Customer review rating 4.5/5

Leanne Families - 19/10/2021 Confirmed reviews ALL

My daughter and I were over to view a university. The hotel was in a good location for us to be able to walk to everything. The staff were very helpful and polite however the room was tired and in need of some attention.

Nice hotel great location

Customer review rating 4.0/5

W. Couples - 19/10/2021 Confirmed reviews ALL

Pleasant stay as needed to be near to hospital for appointment the following day. Didn’t use bar or restaurant so not much to report.

Very well located for historic docks and convention centre

Customer review rating 3.5/5

Mick Business - 18/10/2021 Confirmed reviews ALL

Friendly, helpful staff; comfy bed

Great location

Customer review rating 4.5/5

Fiona Q. Couples - 18/10/2021 Confirmed reviews ALL

2nd stay at this hotel-excellent location for docks and city .Had great ,quiet room-staff really friendly and helpful-easy check in -great breakfast and clean and comfortable room.Mentioned that no shower gel in our shower and when we came back from our first trip out it was sorted when we got back also asked for veggie sausages at breakfast and they were arranged and brought to our table in no time

Well located

Customer review rating 3.5/5

Anonymous Friends - 18/10/2021 Confirmed reviews ALL

Clean hotel and rooms but rooms very small. Good bathroom. Breakfast OK, not much choice of hot food.

Nice hotel in a very good location

TripAdvisor rating 4.0/5

RickAdderley 09/09/2021 TripAdvisor review

The only minor issue was the cleanlinees of the bedroom. There were food crumbs on the bed side unit. We asked for a quiet room and it was perfectly quiet on the top floor. All staff wore masks making us feel quite safe.

Cheap option in a good location

TripAdvisor rating 3.0/5

richardK5912DQ Business - 30/08/2021 TripAdvisor review

This is usually a pretty good cheap option in Liverpool. This time the room I stayed in was rather strange, with a small sleeping area and a large bathroom. As a result, the 2 beds were squeezed in and blocked access to the desk and wardrobe. But it was clean, a comfortable bed and a pretty decent breakfast buffet for the price.

Great location and staff

TripAdvisor rating 5.0/5

Lynd50 30/08/2021 TripAdvisor review

The hotel is in a great location for Albert Dock and the centre of Liverpool. It was very clean. The staff were very friendly and helpful. The buffet breakfast was good, plenty of cooked fresh food. The room was pleasant and at the back so no road noise. The single beds did seem very narrow though. We had to get taxis everywhere as I had hurt my knee and the staff sorted them out quickly. There were tea and coffee making facilities in the room. There was a pleasant outside area where we sat and had a few drinks and they served snacks. I would stay again.

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