Hotel - Sofitel London St James
Sofitel Hotel Sofitel Hotel

Sofitel London St James Hotel

4.5/5 4,870 reviews
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50 photos
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
+ 23 Services
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Sofitel London St James Hotel

French luxury and local cuisine in the world's most exciting city

Sofitel London St James offers five-star accommodation in the heart of London's West End. This landmark hotel - consistently rated as one of the best in London - combines traditional British design with contemporary style that is unmistakably French. Located in a grade II listed building, the hotel features a restaurant, Wild Honey St James, The Rose Lounge, the St James Bar, a large choice of conference suites and an award-winning spa. Sofitel London St James is an entirely smoke-free hotel.

The hotel is perfect for a London business meeting event or private celebration for up to 180 guests. With amenities like the Sofitel Spa (designed over 3 floors with original historic features), visitors are offered a luxury experience in an original setting. Nearby attractions include Buckingham Palace and Piccadilly Circus.

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Hotel extras
  • Newly designed rooms by Pierre-Yves Rochon
  • Award-winning Spa
  • All-day dining restaurant, Wild Honey St James, led by renowned Chef Anthony Demetre
  • 5-star luxury hotel in the centre of London
  • Grade II listed building with original features

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Nearby)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
    • Korean
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

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Sofitel London St James

6 Waterloo Place
SW1Y 4AN
london
united kingdom

Tel: (+44)20/77472200
Fax: (+44)20/77472210
Check-in from 15h00
Check out up to 12h00
Access and transport
  • PICCADILLY CIRCUS : 6.9.15.23
  • THE HAYMARKET : 6.9.23.15
  • WATERLOO PLACE : 6.9.15.23
  • PICCADILLY CIRCUS : BAKERLOO LINE, PICCADILLY CIRCU
  • PICCADILLY LINE : PICCADILLY LINE, PICCADILLY CIRCU
  • GATWICK At 46km / 28.59 miles
  • HEATHROW At 24km / 14.91 miles
  • LONDON CITY APT At 10km / 6.21 miles
  • LONDON HELIPORT At 7km / 4.35 miles
  • M1 At 4km / 2.49 miles
  • M20 At 9.5km / 5.9 miles
  • M4 At 8km / 4.97 miles
  • ST PANCRASS At 2.5km / 1.55 miles
  • VICTORIA STATION At 2.5km / 1.55 miles
  • WATERLOO STATION At 2km / 1.24 miles

GPS : 51.507320, -0.132397

Companies and event centres nearby

Congress centre

QUEEN ELISABETH 2 CENTER1 km / 0.62 mi

Exhibition and convention centre

OLYMPIA EXHIBITION6.5 km / 4.04 mi

Exhibition centre

EARL S COURT5 km / 3.11 mi

Your meetings and events

Sofitel London St James is a unique venue for London meetings business events & celebrations for up to 200. A boardroom and private dining room seat 12. Set apart from guest areas our versatile London meeting rooms are chic in grey purple and cream.Each room is named after a London district and equipped with Wi-Fi and state-of-the-art audiovisual facilities - remote touch-screen systems video conferencing and either a glass screen with rear projection system or an LCD screen.An on-site Sofitel MagnifiqueMeetings team helps you personalise plan and execute all details of your corporate events in London - from creative catering to cousu main breaks and leisure activities.

Sofitel London St James Meeting Room
6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHELSEA 25 m2 2 m 0 0 8 0 0
PRIVATE DINING ROOM 30 m2 2 m 0 0 12 0 0
BELGRAVIA 31 m2 2 m 20 14 12 16 12
PICCADILLY 35 m2 2 m 30 18 18 25 20
BLOOMSBURY 41 m2 2 m 40 16 16 25 20
KENSINGTON 43 m2 2 m 40 16 16 24 20
BOARDROOM 45 m2 2 m 0 0 12 0 0
WESTMINSTER B 50 m2 2 m 60 20 20 40 30
PICCADILLY/BLOOMSBURY SUITE 80 m2 2 m 70 30 30 60 50
MAYFAIR A 85 m2 2 m 90 25 25 50 50
MAYFAIR B 85 m2 2 m 90 25 25 50 50
WESTMINSTER A 105 m2 2 m 130 30 30 60 90
WESTMINSTER 155 m2 2 m 200 45 45 125 120
MAYFAIR 195 m2 2 m 180 36 36 120 100
Unsure of the capacity needed for your event? Use the space calculator
This hotel is not suitable for your event? Look for another hotel
Metric converter
General equipment
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding co-ordinator
    • Wedding ceremony
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Discover rich color schemes, the soft down of a luxury bed, high technology and Hermès amenities in each of our luxurious 183 hotel rooms in London. Family rooms are easily facilitated by booking an interconnecting room.

6 photos
NEWLY DESIGNED CLASSIC ROOM, 1 QUEEN BED

NEWLY DESIGNED CLASSIC ROOM, 1 QUEEN BED

23 SQM / 247 SQFT - Complimentary Wi-Fi, Desk, Sofitel MyBed, Turndown Service, Bath & Rainshower, Hermès Bath Amenities, 55'' TV, iDock sound system, Nespresso Coffee & Jing Tea, Complimentary Mineral Water, Mini bar.

NEWLY DESIGNED SUPERIOR ROOM, 1 QUEEN BED

NEWLY DESIGNED SUPERIOR ROOM, 1 QUEEN BED

26 SQM / 279 SQFT - Complimentary Wi-Fi, Desk, Sofitel MyBed, Turndown Service, Bath & Rainshower, Hermès Bath Amenities, 55'' TV, iDock sound system, Nespresso Coffee & Jing Tea, Complimentary Mineral Water, Mini bar.

NEWLY DESIGNED LUXURY ROOM, 1 KING BED

NEWLY DESIGNED LUXURY ROOM, 1 KING BED

32 SQM / 344 SQFT - Complimentary Wi-Fi, Desk, Sofitel MyBed, Turndown Service, Bath & Rainshower, Hermès Bath Amenities, 55'' TV, iDock sound system, Nespresso Coffee & Jing Tea, Complimentary Mineral Water, Mini bar.

NEWLY DESIGNED LUXURY ROOM, 2 SINGLE BEDS

NEWLY DESIGNED LUXURY ROOM, 2 SINGLE BEDS

32 SQM / 344 SQFT - Complimentary Wi-Fi, Desk, Sofitel MyBed, Turndown Service, Bath & Rainshower, Hermès Bath Amenities, 55'' TV, iDock sound system, Nespresso Coffee & Jing Tea, Complimentary Mineral Water, Mini bar.

NEWLY DESIGNED PREMIUM LUXURY ROOM, 1 KING BED, VIEW OVER WATERLOO PLACE OR PALL MALL

NEWLY DESIGNED PREMIUM LUXURY ROOM, 1 KING BED, VIEW OVER WATERLOO PLACE OR PALL MALL

32 SQM / 344 SQFT - Complimentary Wi-Fi, Desk, Sofitel MyBed, Turndown Service, Separate Bathtub and Shower or Walk-in Rainshower, Hermès Bath Amenities, 55'' TV, iDock sound system, Nespresso Coffee & Jing Tea, Complimentary Mineral Water, Mini bar.

NEWLY DESIGNED JUNIOR SUITE, 1 KING BED, LOUNGE SPACE,VIEW OVER WATERLOO PLACE OR PALL MALL

NEWLY DESIGNED JUNIOR SUITE, 1 KING BED, LOUNGE SPACE,VIEW OVER WATERLOO PLACE OR PALL MALL

35 SQM / 376 SQFT - Lounge area and desk, Complimentary Wi-Fi, Sofitel MyBed, Turndown Service, Separate Shower and Bathtub, Hermès Bath Amenities, 55'' TV, iDock sound system, Nespresso Coffee & Jing Tea, Complimentary Mineral Water, Mini bar.

NEWLY DESIGNED FAMILY ROOM, 1 KING BED, SEPARATE LIVING ROOM WITH SOFA BED

NEWLY DESIGNED FAMILY ROOM, 1 KING BED, SEPARATE LIVING ROOM WITH SOFA BED

49 SQM / 530 SQFT - Complimentary Wi-Fi, Desk, Sofitel MyBed, Turndown Service, Separate Shower and Bathtub, Hermès Bath Amenities, 55'' TV, iDock sound system, Nespresso Coffee & Jing Tea, Complimentary Mineral Water, Mini bar.

PRESTIGE SUITE, 1 KING BED, SEPARATE LIVING ROOM, VIEW OVER WATERLOO PLACE OR PALL MALL

PRESTIGE SUITE, 1 KING BED, SEPARATE LIVING ROOM, VIEW OVER WATERLOO PLACE OR PALL MALL

60 SQM / 645 SQFT - Complimentary Wi-Fi, Desk, Sofitel MyBed, Turndown Service, Separate Shower and Bathtub, Hermès Bath Amenities, 55'' TV, iDock sound system, Nespresso Coffee & Jing Tea, Complimentary Mineral Water, Mini bar.

ST JAMES SUITE, 1 KING BED, SEPARATE LOUNGE AND DINING SPACE, VIEW OVER WATERLOO PLACE

ST JAMES SUITE, 1 KING BED, SEPARATE LOUNGE AND DINING SPACE, VIEW OVER WATERLOO PLACE

79 SQM / 850 SQFT - Complimentary Wi-Fi, Desk, Sofitel MyBed, Turndown Service, Separate Shower and Bathtub, Hermès Bath Amenities, 55'' TV, iDock sound system, Nespresso Coffee & Jing Tea, Complimentary Mineral Water, Mini bar.

OPERA SUITE, 1 KING BED, SEPARATE LOUNGE AND DINING SPACE, VIEW OVER WATERLOO PLACE

OPERA SUITE, 1 KING BED, SEPARATE LOUNGE AND DINING SPACE, VIEW OVER WATERLOO PLACE

109 SQM / 1173 SQFT - Private kitchen, Complimentary Wi-Fi, Desk, Sofitel MyBed, Turndown Service, Separate Shower and Bathtub, Hermès Bath Amenities, 55'' TV, iDock sound system, Nespresso Coffee & Jing Tea, Complimentary Mineral Water, Mini bar.

  • 183 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 32 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
Room Bathroom Security Room service
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

Wild Honey St JamesType of cuisine: Type of cuisine: Bistronomy

Wild Honey St James Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Wild Honey St JamesType of cuisine: Type of cuisine: Bistronomy

Wild Honey St James is now open, on the former site of the Balcon restaurant. This concept takes chef Anthony Demetre's reimagined Wild Honey and brings it to St James... A casual all day dining venue serving modern European dishes.

Find out more and book

ST JAMES BAR

ST JAMES BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ST JAMES BAR

Adjacent au restaurant, le bar intime de l'hôtel invite les clients à se détendre et à savourer les nouveaux cocktails du menu « Passeport ». Le St James Bar est une destination de cocktail au coeur de St James.

THE ROSE LOUNGE

THE ROSE LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ROSE LOUNGE

Fresh roses and live harp music are the backdrop to this cozy London restaurant and tea lounge, a pretty space of plump seats in vivid pink and red. Afternoon tea or champagne are the perfect accompaniments to quiet conversation or browsing the library.

See all our bars
See all our restaurants and bars
4.7/5 ALL Rating 13,021 reviews

Our guest reviews for
Sofitel London St James

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,870 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 20/02/2020 Confirmed reviews ALL
« Very relaxing and well looked after »

Everything good, attentive helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Sylvia C. Couples - 19/02/2020 Confirmed reviews ALL
« Excellent location »

We love the Sofitel brand and we weren't disappointed in any way. Excellent customer service which starts before you even arrive. A real personal service. We loved the room design. The location is excellent and literally around the corner from the theatre we were visiting and from a good range of restaurants. Many tourist locations within easy walking distance. Will definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Paul C. Couples - 19/02/2020 Confirmed reviews ALL

A wonderful weekend in which my girlfriend and I got engaged at breakfast on Sunday. The hotel staff were so helpful and friendly helping to give us a truly memorable weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Anonymous Couples - 19/02/2020 Confirmed reviews ALL
« GREAT STAY AT SOFITEL ST JAMES »

WE LOVED OUR STAY WITH YOU AND WE'LL DEFINITELY BE BACK ONE DAY

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Michael S. Business - 18/02/2020 Confirmed reviews ALL
« Excellent facilities and staff »

Great stay - as always. Staff always helpful and friendly. Central location, and fantastic facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Anonymous Business - 18/02/2020 Confirmed reviews ALL

Thank you for accommodating me for one extra night when my flight was delayed. I was disappointed that my late check-out could not go beyond 14h00 especially after being charged for an early check-in that I did not use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Z., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. We always do our utmost to accommodate our guests' requests however I am afraid this is subject to our availability. On this occasion we did not have any availability to extend a late check-out. Very sorry about that. Thank you again for sharing your experience, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Anonymous Business - 17/02/2020 Confirmed reviews ALL
« short but sweet »

briefly staff, clean room. Wish room service selection / quality was better however.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. It is always a pleasure to receive high scoring. I will share your positive impressions with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I am however concerned with your comment about the poor quality of our In-Room dining. I would very much appreciate it if you could give me some indications on how we could have enhanced your experience? So so sorry for the inconvenience caused, and thank you in advance for sharing your experience. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Da Couples - 17/02/2020 Confirmed reviews ALL
« Another wonderful stay »

Upgrade much appreciated for our wedding anniversary. The staff in all departments make this a flagship for the sofitel brand -- the cheerful smiling welcome of the doormen, the gracious and helpful attitude at reception, the consideration shown by all staff at breakfast and dinner and the care shown by the turn down service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., I very much appreciate your comments regarding your stay at the Sofitel London St James. But first and foremost HAPPY WEDDING ANNIVERSARY! It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you both back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Andrew B. Business - 16/02/2020 Confirmed reviews ALL
« Outstanding »

Everything went well and the room and facilities excellent. Best London hotel I have stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Ahmed Solo - 16/02/2020 Confirmed reviews ALL
« Good stay in well located hotel »

Whenever I visit London I stay in this hotel as I feel home there. Located in Very quite area few minutes from piccadilly, few minutes to tube, and few minutes from st james Park. rooms got recently renovated and they are very cozy and beds are comfy. Breakfast is average with few options (i don't recommend to go for it), SPA is good but small and there is no pool at the hotel. Very friendly staff who treats people with respect abd value them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. It is always a pleasure to receive high scoring. I will share your positive impressions with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. However please allow me to express my sincerest apologies for the shortcomings you have experienced over breakfast as they do not reflect our normal standards of services. I have therefore personally addressed the points you have mentioned in your comments in order to prevent any future re-occurrence. Again so sorry for the inconveniences caused, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Emd- Families - 16/02/2020 Confirmed reviews ALL
« Smooth and relaxing stay »

Everything went very smooth. Staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. It is always a pleasure to receive high scoring. I will share your positive impressions with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I take good note however of your suggestions regarding our breakfast offer and will discuss it with the Executive Chef. With regards to the sweetener, were you missing this item in your bedroom or in the restaurant? Again sorry for the inconveniences caused, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Anonymous Solo - 16/02/2020 Confirmed reviews ALL
« excellent service »

Comfortable room, if small (especially bathroom) - but fine for a one night stay. Service as always immaculate, faultless from the moment of arrival and without exception from everyone I came into contact with from the hotel. It is exceptional and the reason we keep coming back (this and the location) either as individuals for work reasons, or as a family. thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Anonymous Solo - 16/02/2020 Confirmed reviews ALL
« Nice room »

All staff excellent Dinner at restaurant very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Kenneth S. Business - 15/02/2020 Confirmed reviews ALL
« Perfect location, beautiful surroundings, impeccable service »

I loved the warm and personalized welcome especially when the hotel host opened the door of the luxurious car sent to collect me from the airport. The rooms were spotless, very well organized and had lovely views. Staff were always helpful, very kind and friendly. The bar was nice and the restaurant even better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Anonymous Couples - 13/02/2020 Confirmed reviews ALL
« Excellent stay yet against »

There was a problem with my points account which was dealt with in a very professional way by the head of reception Alina

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Stanley P. Couples - 13/02/2020 Confirmed reviews ALL
« Excellent stay »

Service was exemplary. Room well appointed and comfortable. Location extraordinary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Steven N. Couples - 13/02/2020 Confirmed reviews ALL
« Hotel in perfect location. »

We enjoyed our stay. Room was comfortable and quite, although view from window was not great. Breakfast was lovely with plenty of choice. Did not like bar area, as was very noisy with both large parties and the music. That said, staff were very attentive. Found all staff helpful and very friendly, including front desk, concierge, and at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Colin M. G. Couples - 12/02/2020 Confirmed reviews ALL
« Beautiful Hotel »

Check in was a little time consuming but got there in the end. Staff were v friendly and welcoming. Nice room, a little small but I guess that's due to its fantastic location. Classy, spotless and elegantly decorated. A really lovely hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Anonymous Couples - 12/02/2020 Confirmed reviews ALL
« Very good stay »

Top Mark's to all the staff who were most helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr U., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

J R. Couples - 12/02/2020 Confirmed reviews ALL
« Great location and very comfortable. »

The attention to service detail was excellent from start to finish. We will be returning in early March which we are looking very forward to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back early March to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

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