Novotel Leuven Centrum

Novotel Leuven Centrum 4 stars

Customer review rating (ALL Rating) 4.2/5 477 reviews

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Description

Hotel extras

  • Free WIFI

  • Public paid parking facilities

  • Perfectly located in the city center

  • Just 10 minutes walking distance to the train station

  • Gourmet Bar with local and international dishes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Leuven Centrum

Vuurkruisenlaan 4
3000 LEUVEN
Belgium

Telephone +32 16 93 90 01

Fax +32 16 21 32 01
  • By plane

    BIERSET At 64km / 39.77 miles

  • By plane

    BRUXELLES NATIONAL At 20km / 12.43 miles

  • By plane

    CHARLEROI BRUSSELS SOUTH At 80km / 49.71 miles

  • By train

    LEUVEN At 0.3km / 0.19 miles

GPS:50.88629, 4.710015

Congress centre

  • BRABANTHAL 10 km / 6.21 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMET BAR

Gourmet Bar offers local and international cuisine that is simple and authentic in a relaxed atmosphere. Whether you want to eat or just have a drink, we are pleased to welcome you every day until 11PM.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

9 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable describes the rooms at Novotel Leuven Centrum. The hotel room is truly a place for living and perfect for all your needs. Whether you choose a superior or executive room, all the rooms offer a welcoming and modern atmosphere. The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  477 reviews

TripAdvisor Rating  4.0/5  849 reviews

Overall a great place to stay

Customer review rating 3.5/5

Anon Business - Confirmed reviews ALL

Room very comfortable overall although air-conditioning not working well, room was hot. Menu in bar was very limited compared to previous stays, which was a little disappointing.

Dear Mrs. T., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Good hotel to visit Leuven

Customer review rating 3.5/5

Leuvenvisitor Couples - Confirmed reviews ALL

Hotel located 10 min walk from trainstation. Next to brewery Stella Artois. In the morning it can be noissy comming from the plant (load and unload traffic.) Some parts of the room painted in brown which make te room darker. In a few years renovation will be necessary (repaint). Good breakfast. Reception good but a little more friendlyness should be appriciated. We found not the extra expectations you should have from a four star hotel.

Dear Mister B., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Good stay

Customer review rating 4.0/5

B. T. Solo - Confirmed reviews ALL

Well located (walking distance from station); very helpful and friendly staff; easy access; quiet environment; no noise in the hotel, corridors or connecting rooms. Only downside was finding out how to turn off the many lights in the room without having to turn off every light.

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

prima hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

alles was oké

Dear Mevrouw D., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Dusty, Dirty, and rude front desk

Customer review rating 2.0/5

Yuki K. Couples - Confirmed reviews ALL

In my honest opinion, Novotel Leuven is no way near four stars. Maybe a few years ago. I have stayed three nights (Total paid: 390 euro) for a family visit. Even though we paid for Early Check-In (35 euro), we were told the room was not ready, and the staff from the reception was unfriendly. Overall the service both from the reception and the bar staff was very poorly performed and you, as a customer, had to wonder if the hotel you are staying in were four stars from the results of how poor the guests are being welcomed. Therefore, I firmly believe they lack courtesy and hospitality and have really bad energy and was appalled at the way they treated guests upon check-in and in the bar. In addition, the room (224) we stayed in was so dusty, dingy and dirty; many objects were covered in dust, and the pillows the phone was greasy, stained curtains and walls, a thin sheet with no mattress pad, etc. I can list them all, but the pictures are worth a thousand words, so check my photos to understand better how dirty and dusty the room was. The hotel needs work. I would not stay here again if they gave me a free night. My expectations from all of the four starts hotels are about luxury bedding, clean rooms (hygiene), and good energy from staff, and this hotel isn't that.

Dear Mrs.K., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

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