Novotel Leuven Centrum Hotel 4 stars

Customer review rating 4.3/5 5,504 reviews
Novotel Leuven Centrum
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+ 23 Services

Hotel extras

  • Free WIFI

  • Public paid parking facilities

  • Perfectly located in the city center

  • Just 10 minutes walking distance to the train station

  • Gourmet Bar with local and international dishes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Hammam
  • Clay tennis court (Nearby)
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

In line with local government recommendations we have closed the restaurant and bars in our hotels. Where possible we are providing room service or grab and go options for guests.

Hotel location

Novotel Leuven Centrum

Vuurkruisenlaan 4
3000
leuven
belgium

Tel: +3216939001

Fax: (+32)1/6213201

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIERSET At 64km / 39.77 miles

  • By plane

    BRUXELLES NATIONAL At 20km / 12.43 miles

  • By plane

    CHARLEROI BRUSSELS SOUTH At 80km / 49.71 miles

  • By train

    LEUVEN At 0.3km / 0.19 miles

GPS :50.88629, 4.710015

Congress centre

  • BRABANTHAL 10.0 km / 6.21 mi
Congress centre

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary in design, and adaptable describes the rooms at Novotel Leuven Centrum. The hotel room is truly a place for living and perfect for all your needs. Whether you choose a superior or executive room, all the rooms offer a welcoming and modern atmosphere. The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

EXECUTIVE ROOM WITH ONE DOUBLE BED

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Superior room with double Bed &2 single couches 1 place

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: Regional

Gourmet Bar offers local and international cuisine that is simple and authentic in a relaxed atmosphere. Whether you want to eat or just have a drink, we are pleased to welcome you every day until 1AM.

Menu (PDF)

Lunch

06:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

Have a drink or quick bite to eat in our modern and cozy bar. Whether you choose an appetizer or a snack, don't forget to try one of our traditional Belgian beers. The bartender will be happy to switch the TV over so you don't miss your favorite sport!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Leuven Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,504 reviews

tripadvisor

TripAdvisor Rating 4.0/5

832 reviews

Exeptional kitchen

Customer review rating 4.3/5

Tibor K. Business - 24/03/2020 Confirmed reviews ALL

The atmosphere was all over very good in the hotel and I really liked the kitchen, all the dishes and beer I tried was exceptionally good.

Dear Mister K., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Nice and clean

Customer review rating 4.3/5

Emmeline B. Families - 22/03/2020 Confirmed reviews ALL

My mum and I stayed at this hotel for three nights, and it was very nice. The bed was comfy, and the breakfasts were excellent. We booked an accessible room, as I am a wheelchair user. The only problem was that there seemed to be a belief that wheelchair users are very tall! As I am not,I could not see into the bathroom mirror, and was also quite a way from the bathroom sink. In addition, it would be good if the height of the bed was adjustable, as this would make it easier to get in and out.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Perfect!

Customer review rating 4.3/5

Charlotte B. Couples - 21/03/2020 Confirmed reviews ALL

Thank you so much! Everything was perfect. :-)

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Well located

Customer review rating 4.3/5

Anders S. Business - 20/03/2020 Confirmed reviews ALL

Well located hotel with walking distance to the city center. Tasty food and a nice coffee lounge.

Dear Mister S., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Friendly and cooperative staff

Customer review rating 4.3/5

Anonymous Solo - 16/03/2020 Confirmed reviews ALL

Hotel is close to the train and bus station which makes it convenient, however, it is 30 min walking distance to the Centrum. The room is spacious, well lit, clean and quiet with an air con that you can actually control. The staff are welcoming, cooperative and friendly. Overall, I am very satisfied with my stay.

Dear Mister F., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

good stay

Customer review rating 4.3/5

S. Business - 13/03/2020 Confirmed reviews ALL

satisfactory experience. I appreciated the welcome gifts However, unless mistake from my side, I did not receive my invoice by email yet.

Dear Mister S., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. I asked our Front Office Manager to send your invoice asap. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Good for business trips

Customer review rating 4.3/5

R.m. Business - 09/03/2020 Confirmed reviews ALL

You have everything you need for a short stay. The internet was problematic. Location is very good, close to offices and the train station.

Dear Mister S., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

No complaints

Customer review rating 4.3/5

Sally Business - 04/03/2020 Confirmed reviews ALL

clean rooms quiet even though on the main road and great breakfast and do serve lunch s well as dinner !

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Good location and clean

Customer review rating 4.3/5

Cesar Business - 25/02/2020 Confirmed reviews ALL

Very clean room and well located for quick business stay. Small snacks missed.

well located to enter Leuven, station

Customer review rating 4.3/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

good, clean, quite

Dear Mister H., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Good stay, reasonable location

Customer review rating 4.3/5

Juris Solo - 17/02/2020 Confirmed reviews ALL

Overall well matched my expectations from Novotel chain - fairly consistent with previous experience, quite comfy room and bed, hotel facilities probably somewhat below average (but didn't had much time or interest for them). It was nice that it was possible to check in a bit more early (around 12 or so) when having just arrived in Leuven. The location is "almost" good - on map looks quite close to the train station (and kind of is), but still almost 1 km of walk in a rather boring area and in direction that is kind of opposite from that to city centre :) That being said, the walking distances still quite manageable, probably not so many options that close to train station anyway, and price/value ration was quite good. Quite likely might consider staying here again (that is, provided there will be any need to visit Leuven again).

Dear Mister V., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Well located

Customer review rating 4.3/5

Dbv L. Business - 14/02/2020 Confirmed reviews ALL

Room was great, good size and the shower was particularly good. Breakfast was ok. Staff attitude was a little lacking and non-availability of room service was an issue.

Dear Mister B., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Fine

Customer review rating 4.3/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Room was good, employees very friendly. Music in restaurant a bit too loud for my taste. Dinner was not grilled enough; inside of the dish was cold an raw. However this was solved by the employee by offering a new plate. Which was fine. Had lunch the day after which was also cold. Will not eat in the hotel again. But will certainly come back to stay here.

Good location, nice rooms, poor billing experience

Customer review rating 4.3/5

Skw Business - 10/02/2020 Confirmed reviews ALL

Rooms are nice, location is great for my needs, the food in the restaurant is good. Issues - charged for 3 glasses of wine when I only had 1. Charged for 3 nights when I only stayed 2. Both were rectified, but the fact I was overcharged twice in 2 days is not great service.

Dear Mrs. W., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

REVISIT

Customer review rating 4.3/5

A F. Solo - 05/02/2020 Confirmed reviews ALL

It was a pleasure to visit the Novotel again so soon after the Christmas & New Year holiday I had there. The hotel was quiet and peaceful, even though it had a team of people staying. As usual the service was upto expectations, friendly and welcoming.

Business trip in Leuven

Customer review rating 4.3/5

Dominique Business - 30/01/2020 Confirmed reviews ALL

One night stay in Leuven for a business trip. Hotel is not too far from the train station ( came by train). As a gold Accor member, I was very well welcome at the check in, which is nice. Hotel is confortable. Had dinner at the hotel, food is decent, beer was good. Staff is very friendly . I do recommend the hotel.

Dear Mister C., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Comfortable and convenient

Customer review rating 4.3/5

Louise Business - 26/01/2020 Confirmed reviews ALL

Overall very good accomodation. Clean but the drain from the sink was a little smelly, would benefit from bleaching.

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We already asked our Technician to have a look at the sink so this problem is solved as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Good stay

Customer review rating 4.3/5

Jan R. Friends - 20/01/2020 Confirmed reviews ALL

All went as effective as always. Especially the goodie-bag was nice.

Dear Mister L., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Comfortable hotel and friendly staff

Customer review rating 4.3/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

Good comfortable room and helpful staff. Sensible idea to opt for not cleaning room each day.

Dear Mister F., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Had a very enjoyable experience

Customer review rating 4.3/5

Kevin C. Business - 12/01/2020 Confirmed reviews ALL

Room and included breakfast were well appointed. Appreciated the help with obtaining a taxi to the airport upon departure.

Dear Mister C., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk
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