Customer review rating (ALL Rating)
4.2/5
752 reviews
ibis Wellingborough
Enstone Court
NN8 2DR WELLINGBOROUGH
United Kingdom
GPS:52.285698, -0.711819
Page out of
Railway station
Access: 3.22 km / 2 mi 5 min drive
Taxi
5 GBP 5 GBP
Railway station
Access: 102.99 km / 64 mi
Page out of
Entertainment/theatre district
Access: 3.22 km / 2 mi 5 min drive
Taxi
4 GBP 4 GBP
Racetrack
Access: 9.66 km / 6 mi 10 min drive
Taxi
15 GBP 15 GBP
Racetrack
Access: 25.75 km / 16 mi 25 min drive
Taxi
25 GBP 25 GBP
Racetrack
Access: 56.32 km / 35 mi 40 min drive
Taxi
50 GBP 50 GBP
Page out of
Shopping district
Access: 48.28 km / 30 mi 1 hrs drive
Check-in from - Check out up to
Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.
Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.
With room for up to 25 people (theatre style), our Wellingborough meeting space is just the ticket for professional gatherings. We've got you covered with free fibre Wi-Fi, a variety of layout options and a projector available on request.
Room descriptions and layouts
meeting room
attendees
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
33 m² 355 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
15 participants |
15 participants |
15 participants |
Configuration is not available for this hotel |
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Look for another hotelInviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking
Page out of
Very good and friendly customer service.
Customer review rating 4.5/5
David F. Business - Confirmed reviews ALL
Dear David F., Thank you for taking the time and trouble to complete a survey following your recent stay at the Ibis Wellingborough. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to the Ibis Wellingborough in the near future. Yours sincerely, Vincenzo Squeo General Manager
No problems
Customer review rating 5.0/5
Stephen D. Business - Confirmed reviews ALL
Dear STEPHEN D., We very much appreciate your comments regarding your stay at the ibis Wellingborough. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As already discussed privately via email, the system refreshes 3 times per day and the prices for the period requested are average for our property and do not exceed the £100/night. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Squeo General Manager
Rude staff and incorrect information
TripAdvisor rating 3.0/5
AmaEbony Business - TripAdvisor review
Dear Guest, Thank you for your feedback following your recent stay at Ibis Wellingborough. As already mentioned on the review you already left on our website, information are clear in the T&Cs of the booking at check-in for day-use bookings is from 10 a.m. The rate for day-use is from 10 a.m. to 5 p.m. If the rooms is needed from 8 a.m. extra fees apply. This is a policy which is valid in all hotels, and not just in our. All the other matters have already been privately addressed. Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. I hope we will have the pleasure of welcoming you back to Ibis and better meeting your expectations in the future. Sincerely, Vincenzo Squeo | General Manager
Excellent service
Customer review rating 5.0/5
Heather C. Families - Confirmed reviews ALL
Dear HEATHER C., We very much appreciate your comments regarding your stay at the ibis Wellingborough. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Squeo General Manager
Disappointed in the service provided
Customer review rating 2.5/5
Winnifred O. Business - Confirmed reviews ALL
Dear WINNIFRED ***O., Thank you for taking the time to tell us about your experience at the ibis Wellingborough. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I was disappointed to learn of the manner in which your query was dealt with by a member of our staff. This lack of customer service is not acceptable and I assure you that I have reviewed your comments with the staff member concerned. The appropriate action has been taken to ensure that an incident of this nature does not reoccur. I would also like to mention that as stated in the T&Cs of the booking "Check in Policy: Guaranteed rate for arrival at 10am and departure at 5pm. The arrival time must be communicated to the hotel.". Rooms might not be available before 10 am especially in circumstances in which the hotel is fully-booked on the night before. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Squeo General Manager
In partnership with TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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