Novotel Lille Centre Gares Hotel 4 stars

Customer review rating 4.4/5 5,144 reviews

ALLSAFE approved hotel

Novotel Lille Centre Gares
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+ 20 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Six-seat meeting room for hire on a half-day basis

  • Just 2 minutes from Lille Flandres and 5 minutes from Lille Europe

  • Self-service bike rental point 109 yds (100 m)away

  • Fitness room and indoor play area for children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • 1 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Lille Centre Gares

49 rue de Tournai
59000 lille
france

Tel: +33328386700

Fax: (+33)3/28386710

Check-in from 12h00

Check out up to 12h00

  • TRANSPOLE :  LILLE FLANDRES

  • TRANSPOLE :  M1 M2 LILLE FLANDRES

  • TRANSPOLE :  T1 T2 LILLE FLANDRES

  • By plane

    LESQUIN At 7km / 4.35 miles

  • By train

    LILLE FLANDRES At 0.2km / 0.12 miles

GPS :50.634167, 3.07411

Companies

  • BAYER 8.0 km / 4.97 mi
  • CENTRE HOSPITALIER 5.0 km / 3.11 mi
  • CITE SCIENTIFIQUE 7.0 km / 4.35 mi
  • CONSEIL GENERAL 0.1 km / 0.06 mi
  • CONSEIL GÉNÉRAL 0.1 km / 0.06 mi
  • CONSEIL REGIONAL 0.8 km / 0.5 mi
  • DR LA POSTE 0.1 km / 0.06 mi
  • DR SNCF 0.3 km / 0.19 mi
  • EURATECHNOLOGIE 9.0 km / 5.59 mi
  • FOIRE EXPO DE LILLE 0.3 km / 0.19 mi
  • GALERIE LAFAYETTE 1.0 km / 0.62 mi
  • GARE LILLE EUROPE 0.8 km / 0.5 mi
  • HÔTEL DE RÉGION 0.6 km / 0.37 mi
  • LA HAUTE BORNE 7.0 km / 4.35 mi
  • LE NOUVEAU SIECLE 2.0 km / 1.24 mi
  • LE ZENITH ARENA 0.3 km / 0.19 mi
  • LILLE GRAND PALAIS 0.3 km / 0.19 mi
  • LMCU 5.0 km / 3.11 mi
  • L´AERONEF 0.2 km / 0.12 mi
  • MAIRIE DE LILLE 0.9 km / 0.56 mi
  • ORANGE 8.0 km / 4.97 mi
  • SANTELYS 8.0 km / 4.97 mi
  • THEATRE DU NORD 1.0 km / 0.62 mi
  • THEATRE SEBASTOPOL 1.4 km / 0.87 mi
  • ZENITH DE LILLE 0.3 km / 0.19 mi
Companies

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 10 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • WIFI access

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Choose the Executive Room and enjoy the additional comfort of bathrobe, slippers, Nespresso coffee and complimentary minibar.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Enjoy a new culinary experience at the Gourmet Bar. Burgers, regional specialties and friendliness are on the menu at this new living space. Discover it today!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open space perfect for relaxation, with a warm ambience typical of the North. For a business meeting or a drink with friends at the bar or on the terrace, we have everything you need to enjoy a pleasant moment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Lille Centre Gares

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,144 reviews

tripadvisor

TripAdvisor Rating 4.0/5

925 reviews

Below standard

Customer review rating 2.5/5

Frans Business - 01/11/2020 Confirmed reviews ALL

Old and tired hotel, it feels you enter last century. worn out rooms, bed covering partially with holes. Breakfast looks like school canteen food offering, for € 15,00 per person... Outrageous!

Dear Sir V., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felix
Customer review rating 5.0/5

Ivonne Business - 13/10/2020 Confirmed reviews ALL

Nice staff, clean rooms and good breakfast!

Dear Ivonne G., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Félix

Excellent stay

Customer review rating 5.0/5

Ronald Couples - 08/09/2020 Confirmed reviews ALL

Very friendly personal and clean rooms! Also very well located hotel. Strongly recommend!

Always fine to stay in Novotel. Hotel in Downtown and bear to shoppingcenter

Customer review rating 4.0/5

Salem Business - 25/08/2020 Confirmed reviews ALL

friendly, helpful and kind staf. Reception always kind and stand by.

I was not in fact about to undertake my visit !!

Customer review rating 0.5/5

S E. Solo - 02/08/2020 Confirmed reviews ALL

I live in New Zealand and had to cancel my trip. I have tried emailing to find about a credit for the 3 nights accommodation I was unable to use but have paid for.

We didn't get there Mr Wagner, our emails appear to have been ignored

Customer review rating 0.5/5

Jack F. Couples - 30/07/2020 Confirmed reviews ALL

We sent two emails requesting a refund or credit as we cannot leave our country and we did not get a reply Other Accor hotels have provided responses, so we gave up on you. We are very disappointed that we couldn't visit your country this year as planned. Hopefully we can do it sooner rather than later.

Friendly staff and location despite lack off tidiness and shortenings on romingamenities

Customer review rating 3.5/5

Frederic D. C. Friends - 13/07/2020 Confirmed reviews ALL

Nice and friendly staff in a no nonsense hotel. We felt wellcome upon arrival and could receive our room before scheduled arrival (12h00 iso 15h). Very disappointed on the cleaning ( the toilet in the room was not clean at all despite the toilet paper roll was nicely folded.... (picture available on request ... bwerks) as well as concerning the preparation off the room: only 1 bath towel available in each room counting two adults each, only one little bottle of water for 2 adults and especially beds were short sheeted what was bothering for the main reason of booking a hotel: a night good sleep. Pillows of extremely poor quality as well. Nevertheless the mattresses were extremely good.... everything lays in the day to day business ..... i am sure they can do much better....and after request toilet has been cleaned an we got an extra towel so we each had one... at least....

Pleasant stay

Customer review rating 3.5/5

Anonymous Solo - 06/07/2020 Confirmed reviews ALL

Hotel staff is helpful and friendly. Room is neat and tidy. Overall a pleasant stay.

Good stay

Customer review rating 3.5/5

Legor Business - 18/03/2020 Confirmed reviews ALL

clean roon and good breakfast

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula

Down to attitude of staff, excellent.

Customer review rating 5.0/5

Elizabeth Couples - 13/03/2020 Confirmed reviews ALL

Once again staff going above expectations.

great place to stay

Customer review rating 5.0/5

Anonymous Friends - 02/03/2020 Confirmed reviews ALL

great stay

Dear Mrs F., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Félix

Great location for trains and zenith centre

Customer review rating 5.0/5

Ken M. Couples - 01/03/2020 Confirmed reviews ALL

Looked after well nice room

Dear Mr m., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that our staff will enjoy this feedback and will that will encourage as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Félix

Very good stay, quiet hotel

Customer review rating 4.5/5

Saskia Couples - 28/02/2020 Confirmed reviews ALL

We stayed 1 night in the hotel. Although we had a room on the street side of the hotel, it was very quiet. Excellent breakfast, lot of choice. Personnel was very friendly.

Well located clean comfortable great staff

Customer review rating 4.5/5

Bob Business - 14/02/2020 Confirmed reviews ALL

Great

Sir, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. For the next time, do not hesitate to ask our staff to heat your food at the breakfast to enjoy it how you prefer it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Félix

Well located.

Customer review rating 3.5/5

Xavier Families - 05/02/2020 Confirmed reviews ALL

It was ok. The room vents were dirty, paint was chipping in the room. There were exposed screws on wall due to a painting that was removed from the wall. Beds were clean--that was good. It wasn't what I expected. I stayed at a Sofitel in London--I know it's a different product--the experience was different.

Very good service - refresh of the rooms needed

Customer review rating 4.0/5

Anonymous Families - 03/01/2020 Confirmed reviews ALL

Very friendly welcome and personel in general, the hotel is very clean and well maintained. The room is a bit outdated for a Novotel standard / price.

Nice people

Customer review rating 4.0/5

M B. Families - 02/01/2020 Confirmed reviews ALL

Location very good, however parking could be improved !!!! Paid €48 for parking !!

Nice staff, good location by Flandres station and a few minutes from city center

TripAdvisor rating 4.0/5

DeniZinho Business - 12/11/2019 TripAdvisor review

Hotel is nicely located, next to Flandres train station. Only a few minutes away from city center by walk. Very friendly staff, warm welcome, Good bar with nice choice of beers and spirits. Simple but nice restaurant.

Special Anniversary Weekend

TripAdvisor rating 1.0/5

Kate272015 Couples - 17/10/2019 TripAdvisor review

Location is perfect, but that is it. Service is very poor. They forgot to give us a welcome drink. Room was terrible, super dirty. Window was broken, safe was broken, ventilation in the bathroom broken, no cups, no spoons, no pens/notebooks, peephole broken, curtains super dirty...Breakfast very poor, no choice, no vegetables at all. No idea why they present themselves as a 4-stars hotel, worse than Ibis Budget from the same chain! Shame! Don’t waste your money!

Convenient and modern facility for overnight stay during long distance train journeys

TripAdvisor rating 5.0/5

AlexH-0314 Couples - 09/07/2019 TripAdvisor review

About ten minutes gentle walk after getting off train at Lille Europe station and about three minutes the following morning to Lille Flandres for onward travel. Close enough to old town to be able to explore on foot. Clean, modern room with comfortable bed, tea and coffee making facilities and minibar. Clean and practical bathroom. Had pleasant, reasonably priced evening meal with drinks, served by friendly and attentive staff. Good selection of food available for breakfast.

Dear AlexH-0314, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

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