Novotel Ieper Centrum Flanders Fields Hotel 3 stars

We visit this hotel regularly and always have a very positive experience. The rooms are clean and welcoming , although there is a little disruption at the moment with renovations . It is all handled efficiently , with very little impact on the Guests.. The staff are all friendly and professional and the overall stay was , as always , very good. Special thanks to Am and her staff for the wonderful breakfast with several new items on the hot buffet.

We travelled with extended family, including an elderly aunt, the staff were so friendly and very accomodating, the hotel is well located for the menin gate especially. There were building works going on during our stay but did not in any way spoil our experience, this is our second stay in this hotel but wont be our last.

Dear Sirs, my expirience with your hotel was quite strange. 1. How to find my room. I had to leave the Hotel and get arround the Corner into a strange door. Taking the Elevator to the third Floor. Nice Floor, but I could not find my room. Luckely I found the plan seeing that my room was behind a swing door. No sign on the door, that additional Rooms are behind the door. More than this the nice carpet Ends behind the swing door and I was getting in a dirty area. Coming from a nice area this was strange. 2. In the evening the Elevator was broken, but no stairs to get to the room. I had to go to Lobby using the Elevator there and walk thru the custruckton area to get to my room. 3. next morning Elevator was still broken and I had to find my way to the Service stairs. Getting to the Ground Floor I still did not know where to go as the papers giving direction were not on the wall I could see coming done the stairs but on the oposite side. so I had to turn 180 °. I found it on my way back from the wrong way I had taken. 4. Orange Juice was empty. It had been refilled, but not with orangejuice, it was Multi. No link to Show it. 5. Pancake maker. The ladle should have the size that is used, but the one was so big that a lot of dough was dripping out. I do not like to make a mess, but could help. 6. At check out they ask me if I had breakfast and want to charge me this as an extra. Only because I told, that breakfast was included in my room rate, they checked. Luckely I was not under so much preasure. The Explanation, that I have just Paid a Standard rate and that therefore I had to stay in the dirty area was somehow strange, because mid February I do not think that the hotel was totally booked. Being under construction I would assume, that the nice Rooms are used. I am traveling nearly every week and the Novotel Ieper is certainly one of my wirst expiriences. Best regards Joerg P. Ieper 25th- 26th. Februars 102666 dd 26-Feb-20

Friendly, helpful staff, comfortable and spacious room, excellent breakfasts, perfect location. Minutes walk to Menin Gate and Ypres central square. Absolutely recommended

Even if the hotel was under refurbishing works, it's still clean and quiet.

Really enjoyed our stay. Great location - 5 minutes from the centre. Room was clean and breakfast was great. Make sure you check the parking restriction.

Checked in without problems and food was ready at 6.30am- very impressive. the breakfast is great

Conveniently located hotel near everything you need to be near to in Central Ypres. Decent sized family room, perfect for short breaks or stays.

This hotel should be 4* and not a 3* hotel as its very smart and has many facilities and is centrally located. We have stayed here many times and it never fails to impress.

Enjoyable even though we were in the 'new' annex due to work in the main hotel.

Very good customer service, allocated me a room that I had requested (quiet, away from lifts, higher floor) responded to inquiries promptly and efficiently.

Lovely modern hotel with parking and right in the centre.

Two day stay with family. Clean, tidy room, very good breakfast. Helpful staff.

Good to see rooms being renovated and appreciate the hotel's efforts to minimise disruption to guests. Something that could be improved is making the air-conditioning switch to lower temperature. Minimum setting was 18.5 which is too hot for many people and it then becomes impossible to get any air to move. Consequently the air in the room was quite stuffy. The window could only be opened a crack.

Lovely hotel room - we stayed in some of the newly redone rooms and they were absolutely lovely. The staff were so friendly. It’s a 1 minute walk into the square which is an absolute bonus too. Well worth the money.