Hotel - Novotel Praha Wenceslas Square
Novotel Hotel Novotel Hotel

Novotel Praha Wenceslas Square Hotel

4.0/5 2,136 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 -24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ACCENTURE1 km / 0.62 mi COMMERZBANK0.3 km / 0.19 mi ERSTE BANK3 km / 1.86 mi HEWLETT PACKARD3 km / 1.86 mi IMMUNOTECH7 km / 4.35 mi NCR0.4 km / 0.25 mi PWC OFFICE0.1 km / 0.06 mi SIEMENS7 km / 4.35 mi
AHOLD7 km / 4.35 mi DHL3 km / 1.86 mi ESSO1 km / 0.62 mi IBM3 km / 1.86 mi McKINSEY&COMPANY0.4 km / 0.25 mi PHILIP MORRIS0.5 km / 0.31 mi RENAULT3 km / 1.86 mi

Exhibition centre

CONVENTION CENTRE0.8 km / 0.5 mi VYSTAVISTE PRAGUE3 km / 1.86 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Praha Wenceslas Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DVORAK 57 m2 2 m 40 20 24 26 16
JANACEK 57 m2 2 m 40 20 24 26 16
MARTINU 57 m2 2 m 40 20 24 26 16
SMETANA 70 m2 2 m 50 30 30 30 32
DVORAK JANACEK 114 m2 2 m 85 30 30 50 60
JANACEK MARTINU 114 m2 2 m 85 30 30 50 60
MARTINU JANACEK DVORAK 171 m2 2 m 140 45 50 80 90
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 146 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 144 family rooms
  • 30 connecting rooms
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Manual temperature control
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Smoke alarm in room
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 5,030 reviews

Our guest reviews for
Novotel Praha Wenceslas Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,136 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Debs C. Families - 19/02/2020 Confirmed reviews ALL
« Good location, pleasant stay »

Overall we thoroughly enjoyed our stay. The staff were very friendly and extremely knowledgable and helpful. The hotel food was great. It was a 2minute walk to the nearest tram stop. The only thing that we didn’t like was that room was very hot at night. The room didn’t have air conditioning so no way of controlling the temperature.

Joe B. Families - 19/02/2020 Confirmed reviews ALL
« Enjoyed everything but beds are really uncomfortable »

Really enjoyed our stay with you everything was great but you need to do something about the beds they were really uncomfortable.. apart from that it's a brilliant hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joe B., We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I would like to kindly explain you, that our beds along with mattress are new one. I am very sorry that you have not been satisfied with it. I will definitely pass over your comment to our team. Thank you again for sharing your experience. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Serban E. Families - 17/02/2020 Confirmed reviews ALL
« Very good service »

The hotel is nice and clean. Not a 5 star hotel, but still a great one (view is not ideal, but other than this, it is perfect). All staff I interacted with were impecable: friendly and helpful. Great value for your money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Serban E, We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Rajaneesh Families - 17/02/2020 Confirmed reviews ALL
« Well located »

The room was no clean until we called them they came to are room we were just back from sightseeing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajaneesh, We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. I am sorry, that you have not been satisfied with the cleaning service. I will definitely pass over this comment to our housekeeping manager, and we will do our best to ensure improvements. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Primoz Business - 15/02/2020 Confirmed reviews ALL
« Practical »

All good, I just wonder if money spent for extras will show as points on my Accor account. Last two times it did not, but this time I checked in online and maybe it will :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Primoz, first of I would like to thank you for your time to share with us your impressions on your recent stay at Novotel Praha Wenceslas Square. I am happy that you have been satisfied with our hotel and with our services. I would like to kindly let you know, that I have just checked your points with our front office manager. And I have an information for you, that you should receive a points, as well for accommodation as well as you should receive a courtesy points. I would like to kindly explain you, that the reason, why you did not get the points before might be that you did not booked our hotel directly trhoughout our page. I do hope, that I explained you clearly. We are looking forward to welcome you back to our hotel again soon. Yours Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Jakub Business - 15/02/2020 Confirmed reviews ALL
« Great location, Great service »

Only a few minutes to the city center by walk, great service and helpful staff at the reception desc, thank you Adam!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jakub, We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will surely share your comment with Adam, I am sure, that he will be more than happy about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Carla &. D. Couples - 14/02/2020 Confirmed reviews ALL
« Very handy for all city attractions and right next to I P Pavlova metro »

Very comfortable and made good use of the swimming pool to wind down after sightseeing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carla & D., First of all, I would like to thank you for your time to share with us your impressions on your recent stay at Novotel Praha Wenceslas Square. I am happy to read that you have been satisfied in almost all directions. I will share your whole comments, also the one, regarding to the improvements with our team. We do hope, that you will come to visit us again soon, and that your stay will be even better than the previous one. Yours Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Grzegorz Families - 14/02/2020 Confirmed reviews ALL
« Rather disappointing for Novotel »

I booked this hotel based on my quite big and positive experience with Novotel brand. Unfortunately, Novotel Praha is the worst Novotel I stayed in. I understand no upgrade possibility due to the full set of guests. But instead of telling that coffee machines are only available in higher standard rooms, it would be nice provide a coffee machine. This is a practice in other hotels. I don’t understand why I had to beg for late check out (only two hours). I don’t understand why we were not given water, luckily we got two bottles probably by mistake when we were still in the room after 12:00. It seems you have big choice at the breakfast but quality of food is quite low. Once we ate in restaurant, food was good, however waiting time, at least one hour instead of promised 30-35 minutes and explanation the restaurant was busy when it was not around 21:00 p.m. is ridiculous. For the next stay we will choose another hotel in Prague.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grzegorz, Thank you for your time to share with us your impressions on your recent stay at Novotel Praha Wenceslas Square. I am very sorry to read that your stay was not up to your expectations. I would like to kindly explain you, that to upgrade to a higher room category is upon availability, this is based on Novotel standards. Regarding to the late checkout, I would like to kindly tell you, that this is based on availability as well. I am sorry, that you have not been satisfied with our hotel and with our services. I will share your whole feedback with our team and in every department, so we can make such a improvements. Once again, thank you very much for your time to share it with us. Yours Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Nicoleta C. Business - 10/02/2020 Confirmed reviews ALL
« The hotel needs an upgrade and the staff needs more training/ motivation »

Hello, I've used your intranet to send my message but clearly nobody is reading those, as nobody contacted me throughout my stay in your hotel. The problems I have noticed: first the carpet needs to be replaced as there are a bit too many bleach stains. The cleaning ladies are not exactly doing the best job possible. First - the carpet was not vacuumed once during the 12 days of my stay. That is A LOT. The bed sheets were also not changed. That is ALSO a lot. The complimentary water only for the first day, for a 12 days stay... judge for yourself. And last but not least who does cleaning at 5-6PM in the evening?? Their cart was sitting in the hallway the entire day. The toilet room also had some very questionable white stains...I don't even want to know what was. I had breakfast every work day somewhere between 7 and 8. Not once was there someone at that hot desk where you could theoretically ask for a fresh omelette or fried eggs. Not a single day. There are no cups for coffee to go. Every single day I had to find an employee and ask them for a paper cup. For a 4 star hotel, I believe this is sub-standard. The elevators are quite old as well. The front desk team were really the only ones that actually seemed happy to help. Being able to check-in earlier was also a plus. All in all, since this was a business trip I made due with what I got, but I would definitely not recommend this hotel for a vacation. The price per room is simply not justified.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicoleta C., First of all, I would like to thank you for your time to share with us your impressions on your recent stay at Novotel Praha Wenceslas Square. I am sorry, that you have not been satisfied. Regarding to the carpets and renovations. I would like to kindly explain you, that we do our best to do gradually the renovations. As one of the last ones were new TVs as well as new beds and new mattresses and the carpets in the corridors. So we take your comment seriously, and I will definitely pass over it to our team, as an offer for other renovation. I would like to apologize for the housekeeping team. More precisely with our housekeeping manager to make such a improvements on the all points, you pointed out. Regarding to the breakfast. I would like to kindly explain you, that the chef who does the omelets on the stage at the buffet needs to handle a job in the kitchen as well. Therefore, he or she might be in the kitchen at this time. But I would like to kindly let you know, that you can always ask for the chef to come and make an omelet. Be sure, that I will definitely share your whole feedback with our team, and we will do our best to make improvements. We do hope, that you will give us another chance, and we will be able to make your next stay better. Yours Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Kg Business - 09/02/2020 Confirmed reviews ALL
« Perfect location »

Usual great service from the staff. Hotel is ideally located to visit the sights

Our hotel has responded to the review
Our hotel has responded to the review

Dear KG, We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Sam Friends - 08/02/2020 Confirmed reviews ALL
« Great hotel »

Clean, nice location hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam, We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Mrs B. Business - 07/02/2020 Confirmed reviews ALL
« Good stay »

nice room , good breakfast and friendly and helpful reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Philip H. Couples - 03/02/2020 Confirmed reviews ALL
« Good Location, »

Our 3 night break from airport collection to check out was all handled with extreme care and attention. All members of staff we encountered were friendly and helpful. The location of the hotel is easily within walking distance to the city centre and Castle. The room we had was very clean and well maintained and there was no street noise from outside. I would like to especially thank Adam in front office reception and also Kryštof Šmejkal front office manager for helping us transfer our dates. I would definitely stay here again for another visit to Prague.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip H., First of all, I would like to thank you for your time to share with us your impressions on your recent stay at Novotel Praha Wenceslas Square. I am delighted to read that you had amazing stay with us, since the begining to the end of your stay. Be sure, that I will definitely share your nice mentioned comments with Krystof and Adam. We appreciate your loyalty, and it will be our pleasure to welcome you back to our hotel again soon. Yours Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Roberto Business - 31/01/2020 Confirmed reviews ALL
« Good stay »

Nice location, clean and gentle people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto, We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Wolfgang D. Business - 28/01/2020 Confirmed reviews ALL
« Always convenient »

Friendly, helpfull, convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wolfgang D., We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Bo Business - 28/01/2020 Confirmed reviews ALL
« Very well located »

Good location, Clean, pleasant stuff, Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bo, We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Robert Solo - 27/01/2020 Confirmed reviews ALL
« A good break »

stsyed to get over jet lag from hong kong hotel was comfy and in easy access to city centre, food was good. staff were friendly. close to the metro and taxis to airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Di M. Business - 26/01/2020 Confirmed reviews ALL
« super attention details from staff »

I frequently stay in your hotel and this stay I really appreciated the different attention from your staff: The receptionist: Adams that I usually see, did a very complete Welcome and explanation to all the crew at check in + a big THANK YOU TO HIM for the personel care and service. The housekeeping lady of room 415 to whom I told that I took the box of soft tissue with me because I was sick furnished my room, afterwards, with plenty enough for the rest of my stay.? The smile of the breakfast lady,.... You can be proud of your staff > with their care and details they make the service of your hotel TOP.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Di M., thank you very much for such a kind feedback on our staff. I am pleased to read that as our frequent guest you notice a positive change in our staff behavior. We do believe that the way how the guest is treated makes the difference between hotels and now, when I read your feedback, I am truly proud of my team and will pass your nice words to them. We are looking forward to welcome you back to the Novotel Praha Wenceslas Square. Sincerely, Karolina Myslivcova Operations Manager

Daniel A. Couples - 26/01/2020 Confirmed reviews ALL
« Good location and easy access to all tourist attractions »

Excellent. I was impressed with all the staff at the Novotel. They were all very friendly and helpful. It’s only right to point out that Petra and kristina at the front desk went the extra mile, as did Krystof the reservation manager.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel A., First of all, I would like to thank you for your time to share with us your impressions on your recent stay at Novotel Praha Wenceslas Square. Its perfect to read that you had a excellent stay with us, and that you were impressed mainly with our staff. I would like to kindly let you know, that our mission is to make you feel welcome, and therefore our staff always do our best to ensure for you the best stay. Be sure, that I will definitely share your nice comment with Petra, Kristyna and Krystof. I am sure,they will be all very happy about it. We are looking forward to welcome you back to our hotel, and once again, thank you for your nice review. Yours Sincerely, Lucie Nesvadbova Guest Relations Supervisor

Helen H. Friends - 23/01/2020 Confirmed reviews ALL
« Great »

Fantastic staff and hotel great. The staff couldn't be more helpful. The food was lovely and the rooms well equipped

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen H., We very much appreciate your comments regarding your stay at the Novotel Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relations Supervisor

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