ibis Paris Gare de Lyon Diderot 12th Hotel 3 stars

Customer review rating 4.2/5 7,121 reviews
ibis Paris Gare de Lyon Diderot 12th
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Hotel extras

  • Located just a 3-minute walk from Gare de Lyon train station

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Web corner
  • Copy/print service available

Hotel location

ibis Paris Gare de Lyon Diderot 12th

31 Bis Boulevard Diderot
75012
paris
france

Tel: +33143461272

Fax: (+33)1/43416801

Contact email

Check-in from 14h00

Check out up to 12h00

  • AUSTERLITZ AUBERVILLIERS :  65 Gare de Lyon

  • MONTPARNASSE BASTILLE :  91 Gare de Lyon

  • PORTE DE MONTEMPOIVRE ST LAZARE :  29 Daumesnil-Didero

  • BALARD CRETEIL :  8 Reuilly Diderot

  • BIBLIOTHEQUE F.MITTERAND :  14 Gare de Lyon

  • LA DEFENSE CHATEAU DE VINCENNES :  1 Gare de Lyon

  • RER A :  A Gare de Lyon

  • RER D :  D Gare de Lyon

  • By plane

    CHARLES DE GAULLE At 26km / 16.16 miles

  • By plane

    ORLY AIRPORT At 16km / 9.94 miles

  • By car

    PORTE DE BERCY At 2km / 1.24 miles

  • By train

    GARE DE LYON At 0.1km / 0.06 miles

GPS :48.846262, 2.376373

Your meetings and events

Discover our 5 meeting rooms, all equipped with audiovisual equipment and unlimited WIFI. Or simply take advantage of a space to work for a few hours in our co-working area.Our fully renovated Bel-Air room measuring 183 sq. ft. (17 m²) has a capacity of up to 8 people in oval layout. This room is features audiovisual equipment and WIFI.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Overhead projector

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 13m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews for
ibis Paris Gare de Lyon Diderot 12th

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,121 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,224 reviews

Correct hotel for correct price

Customer review rating 4.2/5

Boris Business - 16/03/2020 Confirmed reviews ALL

Clean, organized, guest friendly hotel, next to Gare de Lyon. I did not get the breakfast. Services at expected level, smile at the reception.

well located

Customer review rating 4.2/5

Robert B. Couples - 16/03/2020 Confirmed reviews ALL

Friendly and helpful staff. Clean and tidy room .Hotel in good position for rail travel.

Nice room near to the Train Station

Customer review rating 4.2/5

Nigel Couples - 10/03/2020 Confirmed reviews ALL

Efficient check-in and a nice corner room on the top floor.

Dear NIGEL C., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location for Gare De Lyon

Customer review rating 4.2/5

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Stayed overnight before an early TGV out of gare de lyon.... rooms were comfortable and had everything we needed. Organic supermarket next door, bakery opposite and a local cafe for breakfast for those not wanting the Ibis breakfast

Dear JAYMINI V., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards.

Good position for Gare de Lyon

Customer review rating 4.2/5

Andrew Couples - 21/02/2020 Confirmed reviews ALL

Our two night stay was very good, quiet room, comfortable beds and very good breakfast.

Dear ANDREW E., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paris. Well located, good stay

Customer review rating 4.2/5

Phil Couples - 04/02/2020 Confirmed reviews ALL

As with ibis hotels the location is great, the room great, bed great, staff are great. So it's just great.

Dear Mr D., Thank you very much for leaving such a commentary and mark on our hotel regarding your stay. We are glad to see that you found our hotel this great and we will not forget to share your opinion with the rest of our team. Hoping to see you for another stay in Paris, Best Regards, Manon - Front Office

Good location

Customer review rating 4.2/5

Edi Couples - 31/01/2020 Confirmed reviews ALL

Great location. Well appointed room. Breakfast good

Dear Mrs M., We wanted to thank you for taking the time to comment and mark our hotel regarding your stay. We are glad to see that you appreciated it and we hope you will choose us again for another parisian stay. Best regards, Manon - Front Office

Well located but Room very small.

Customer review rating 4.2/5

Amit Business - 30/01/2020 Confirmed reviews ALL

Ibis is well located. But the size of Room was very small. It was too much small to put up luggage and move in Room.

Dear AMIT T., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Diderot 12ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Soizic - Front Office Manager

Warm welcome

Customer review rating 4.2/5

B. Business - 29/01/2020 Confirmed reviews ALL

high attention toward the customer,

Dear PHILIPPE B., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soizic - Front Office Manager

Happy

Customer review rating 4.2/5

Anonymous Solo - 29/01/2020 Confirmed reviews ALL

The Personnel (clearnes, the kitchen personnel, the receptionists, the supervisors/managers are exceptionally and extremely professional. very welcoming and client oriented. The bed is comfortable. The breakfast is excellent.It is always a pleasure to stay in this IBIS.

Dear KIDUSAN M., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soizic - Front Office Manager

Satisfied

Customer review rating 4.2/5

S. Solo - 09/01/2020 Confirmed reviews ALL

perfect

Dear MEHRSHAD S., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jaurès - The Front Office Ibis Paris Gare de Lyon Diderot

Good experience overall

TripAdvisor rating 4.0/5

elhajjarcarine Friends getaway - 09/01/2020 TripAdvisor review

the experience was very good. I asked when I arrived the receptionist to give us the room because I was very sick but he did not accept to give us the room before 2pm knowing that the room was already ready. We waited in the lobby and suddenly a couple came and took the room at 12pm ! Not acceptable

Helpful staff and delicious breakfast

Customer review rating 4.2/5

Anonymous Couples - 31/12/2019 Confirmed reviews ALL

* The staff at the reception speaked English fluently and was very helpful. * Breakfast was very good! We strongly would like to come again.

Dear MAKOTO M., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soizic - Front Office Manager

Pratical

Customer review rating 4.2/5

Roberto Couples - 27/12/2019 Confirmed reviews ALL

Ease and pratical.

EXCELLENTE

Customer review rating 4.2/5

D. B. Business - 15/12/2019 Confirmed reviews ALL

EXCELLENT

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gare de Lyon Diderot 12ème. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Soizic - Chef de réception

Nice stay

Customer review rating 4.2/5

Yt Business - 13/12/2019 Confirmed reviews ALL

Location is perfect, room was clean and staffs were friendly and helpful.

Dear Y. We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soizic - Front office manager

5 floors and an elevator out of work for a day and a half

Customer review rating 4.2/5

Robert C. Couples - 03/12/2019 Confirmed reviews ALL

I was shocked that an hotel of the Accor group with only one elevator to serve 5 floors is unable to arrange repair within a few hours. Especially in Paris where the density of Accor hotels is for sure higher then anywhere else in the world. On top of this, when I tried several times to contact customer service via Accor's own website, they were not available. Perhaps they don't work after office hours and during the weekends? It is at the moment of writing more then 3 days after the incident and after having filed my complaint and I just reived after two days an email that my complant has been forwarded to the hotel. I expect something else from a company in the hospitality industry.

Dear ROBERT C., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Diderot 12ème. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. All our efforts are concentrated in preventing future occurrences. Generally these kind of problems are solved within 24h, but this time, unfortunately, it was not possible because we were waiting for the replacement part. We know that this waiting has created lot of discontent and we really want to apologize for this. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. So, please, do not hesitate to contact me at h3… for your next stay in Paris, I will be extremely glad to help you find the best rate and room. We are looking forward to welcoming you again at our Ibis hotel. Sincerely, Lucrezia - Front Office

excellent price/ performance ratio

TripAdvisor rating 4.0/5

505leonb Solo travel - 27/11/2019 TripAdvisor review

nice hote, clean rooms, everything that is necessary nothing more but very functional, exquisite bed matress and pillow, very good breakfast and charming welcome. very good location not noisy, lft is perfect and very pleasant lobby and dining room

Dear 505leonb, We would like to thank you for this amazing feedback! It is a real pleasure to read your comment about your experience with us. We hope to welcome and see you again during your next trip to Paris! Best regards, Lucrezia

The stay was fine.

Customer review rating 4.2/5

Anonymous Couples - 14/11/2019 Confirmed reviews ALL

Everything was fine. The staff were helpful. Breakfast was excellent.

Satisfying

Customer review rating 4.2/5

Maria Families - 14/11/2019 Confirmed reviews ALL

It was nice. The room was very clean, however small. Located in a very nice area. The breakfast was very good. Staff was friendly.

Dear MARIA F., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dadé - Front office
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