Hotel - ibis Porto São João
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Porto São João Hotel

4.0/5 1,024 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

BOMBARDIER0.5 km / 0.31 mi IKEA7 km / 4.35 mi SONAE6 km / 3.73 mi
EFACEC2 km / 1.24 mi LEROY MERLIN4 km / 2.49 mi

Congress centre

EUROPARQUE25 km / 15.54 mi EXPONOR6 km / 3.73 mi POLO UNIVERSITARIO0.1 km / 0.06 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CLERIGOS 35 m2 3 m 30 12 17 14 0
RABELO 46 m2 3 m 0 18 18 0 1
RIBEIRA 46 m2 3 m 0 0 18 0 18
SAO JOAO 77 m2 3 m 80 35 38 40 0
    • Screen
    • Flipchart
    • Airconditioned meeting room
    • Video equipment
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 100 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 4,168 reviews

Our guest reviews for
ibis Porto São João

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,024 reviews
Anonymous Business - 28/11/2019 Confirmed reviews ALL
« Economical, good location, covering all needs »

Room clean and quiet. Handy that is near mall and university and train line. Bed, shower fine. Would have liked Kleenex. Suitable conference room. Wireless fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sr., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Luis C. Business - 14/11/2019 Confirmed reviews ALL
« Another good stay at Ibis S. João Porto »

Another good stay at Ibis S. João Porto

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sr, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Lighton P. Business - 12/11/2019 Confirmed reviews ALL
« Peaceful and enjoyable »

Everything went as expected. The staff were especially helpful and very friendly; then again, it appears this is a common trait for people in Porto: extremely friendly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Kt Business - 08/11/2019 Confirmed reviews ALL
« Pleasant and comfortable »

Very pleased with attentive and friendly staff, comfortable clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lady, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso-Lisete Afonso- Assistant Manager

Anonymous Business - 25/10/2019 Confirmed reviews ALL
« Good stay »

Nothing to complain

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Anonymous Business - 25/10/2019 Confirmed reviews ALL
« Pretty good »

Good clean rooms, nice staff, good breakfast. The key cards easily become invalid when kept in a pocket together with credit cards (not even with a phone). This happened multiple times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for your dissatisfaction with the room access card degaussing. Please be advised that room cards are magnetic, and may not be in contact with credit cards or telephone. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Anonymous Business - 21/10/2019 Confirmed reviews ALL
« Pleasant hotel, friendly staff »

Comfortable room and friendly staff. One point of criticism would be that the selection at breakfast was slightly limited for gluten intolerant (even though I checked before my stay).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Jamie Business - 18/10/2019 Confirmed reviews ALL
« Good quality price, could be more comfortable »

Staff members were very nice, I had a very quick check in experience. Towels a bit small, pressure on the shower dropped at some points (maybe too many people showering at the same time?) and the pillows were already a bit old (too soft), but otherwise good. I appreciate that all the Ibis hotels have the same furniture so one knows exactly what to expect. Breakfast was OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sr, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Anonymous Business - 14/10/2019 Confirmed reviews ALL
« Decent stay for work trip »

Second time staying at this hotel, this time in a different area of the hotel. Room was generally clean, and bed was comfortable. Good experience on check in, and breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela santos Chefe de Serviço

Christopher Solo - 06/10/2019 Confirmed reviews ALL
« Good basic hotel »

Good hotel, very handy for the metro and a shopping centre. Just a few minutes to the city centre by metro, easy access by car from the motorway with free parking, however, the car park is not big enough for the hotel so there is no guarantee of a space. Good breakfast. Typical Ibis rooms, but so noisy. The hotel needs to sort out some sort of noise proofing as you can hear everything from adjoining rooms and the corridor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you in advance for your comments and the time you have devoted to us. I understand your repairs to the noise that faxes make in our rooms, and we will be happy to review and share them internally to feed future reflections on product and / or service developments provided by our brand. Thank you once again for contributing to the importance of your comment to improve our customer satisfaction. We regret that you have not fully met your expectations and have accepted our apologies. We hope to continue to deserve your preference in the near future. Kind regards, Lisete Afonso-Assistant Manager

Jake Couples - 30/09/2019 Confirmed reviews ALL
« Good »

It was a very short stay. Arrived at 9:00 pm and out by 4:20 am to catch a flight. Everything was satisfactory. The front desk ordered a taxi in advance for 4:30 am and when we arrived in the lobby at 4:30 the taxi was already there. We appreciated this well expedited service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Visitor Couples - 30/09/2019 Confirmed reviews ALL
« Below average ibis »

Good luck to people arriving after 10 pm when the mall is closed. The layout and access is ridiculous. One day internet did not work. Another day our towels were not changed and room not cleaned. Breakfast was the best part and location on metro line.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sr., Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuela Santos Chefe de Serviço

Felipe M. G. F. Business - 24/09/2019 Confirmed reviews ALL
« Car damaged in Ibis Porto São João car parking; no help given »

Hotel dependencies, breakfast and facilities are very good. However, a serious car-related problem occurred: on my last night at Ibis Porto São João (17-18th Sept), my car (rental) got hit by, very probably by a white van parked by my left side; last known as left my car around 11:30pm. Although it was the ONLY white van in the parking lot at that time, I couldn't get any help from Ibis personnel, even knowing that the parking lot is covered by security cameras. I'll probably have to cope with 600 euros damage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FELIPE F., Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As I told when I spoke to you about this matter, we will try to identify the van, the Parking lot is not fully covered by video cameras, but we will try to identify the van as they entered the park. As I'm sure you understand it is impossible for the team to be able to guard the parking lot. Reason why at the entrance of the park the is a big sign saying that the hotel is not responsible for anything that happens to your car, as it is in any other car park in the world. Anyway, as promised we will take time to try to find out what that white van belongs to. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria do Rosário Marques

Michal Couples - 22/09/2019 Confirmed reviews ALL
« Nice hotel, nicely located in the university area, next to metro Station (easy to get to city center and to the airport), just next to shopping center »

No further comments. Staff very friendly. Good variety for breakfast. Room clean and comfortable. Would be nice to have 2 towels in the bathroom per person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We understand your repairs about the extra towels, and inform you that you can request at the reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso - Assistente de Direção

Anonymous Business - 14/09/2019 Confirmed reviews ALL

It was good; my only comment would be the towels, way too small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mers., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Adel N. Business - 14/09/2019 Confirmed reviews ALL
« i loved my stay »

it was a nice staying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sr., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Anonymous Business - 13/09/2019 Confirmed reviews ALL
« Comfortable stay »

Well located hotel for my purpose, clean, comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria do Rosário Marques

Ian Business - 30/08/2019 Confirmed reviews ALL
« Excellent stay at the Ibis Porto São João (August 2019) »

Excellent hotel with friendly and helpful staff. A good location for my visit and next to the IPO Metro Station. Good price and a quiet hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sIR, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria do Rosário Marques

Mrs S. Families - 26/08/2019 Confirmed reviews ALL
« Mrs S. »

Lovely staff, well located near underground with shopd and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lady, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosário Marques General Manager

Vera Business - 19/08/2019 Confirmed reviews ALL
« Short stay in Porto »

Nice room , very quiet hotel , marvelous breakfast buffet and cheap , special thanks to Mrs Lisette sorry if I don’t write the name correctly and Joana helpful and very friendly , I will come back the hotel is located inside the hospital area

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERONIQUE L., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistante Manager

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