Hotel - ibis Monterrey Aeropuerto
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Monterrey Aeropuerto Hotel

3.0/5 415 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioning
  • MARIANO ESCOBEDO
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 6 meeting room(s)
  • Self service business centre
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Hotel location

Companies and event centres nearby

Company

AMEROCK2.5 km / 1.55 mi GE SUPLY0.5 km / 0.31 mi OSRAM0.5 km / 0.31 mi SHERWIN WILLIAMS0.5 km / 0.31 mi WHIRPOOL2.5 km / 1.55 mi
DUPONT0.5 km / 0.31 mi MABE0.5 km / 0.31 mi PARKER ZENITH0.5 km / 0.31 mi TAKATA EQ AUTOMOT0.5 km / 0.31 mi YORK INTERNATIONAL0.5 km / 0.31 mi

Your meetings and events

ibis Monterrey Aeropuerto Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HONG KONG 29 m2 2 m 25 15 16 15 8
PARIS 29 m2 2 m 25 15 16 15 8
SIDNEY 29 m2 2 m 25 15 16 15 8
SAO PAULO 38 m2 2 m 36 18 24 24 30
SYDNEY+PARIS 60 m2 0 m 40 24 30 30 30
PARIS, SYDNEY, HONG KONG 88 m2 2 m 80 36 40 50 50
    • Meeting room
    • Day light
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 127 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 7 connecting rooms
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 3,326 reviews

Our guest reviews for
ibis Monterrey Aeropuerto

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 415 reviews
Hector M. Solo - 24/01/2020 Confirmed reviews ALL
« It was ok except that there was no hot water in the shower. »

No hot water in the shower! Everything else ok.

Nicasio Couples - 06/01/2020 Confirmed reviews ALL
« Not Handicap accessible »

Well first off I had to pay a taxi to take us to the hotel due to flight delay and shuttle stopped running. The we get to hotel room I asked for a shower chair to bath. I was told they would bring me one. Well it never came so I called in the morning to ask for a shower chair and was told they do not provide them. Hmm so you have handicap accessible rooms but no shower bench or chair. No Bueno! Then the person who checked us in did not tell us anything about the room and how the energy and power worked so I couldn't get the heater to work, so we slept in the cold the whole night. Ugh the frustration. So by this time I was frustrated that instead of booking an extra 9 days I went elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicasio C., Thank you for taking the time to tell us about your experience at the ibis Monterrey Aeropuerto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Jose M. Families - 06/01/2020 Confirmed reviews ALL
« They have everything we needed »

Room was ready and clean. Staff at our arrival was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Francisco M. Rodriguez, We very much appreciate your comments regarding your stay at the ibis Monterrey Aeropuerto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Eemc Business - 06/01/2020 Confirmed reviews ALL
« poor »

rooms and hallways smelled like cigarrete

Our hotel has responded to the review
Our hotel has responded to the review

Dear Egda M., Thank you for taking the time to tell us about your experience at the ibis Monterrey Aeropuerto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Couples - 03/01/2020 TripAdvisor review
« If your wheelchair bound not recommended »

This place was not very handicap accessible. Asked for a shower chair to bath they told me they would bring me one the day of check-in and well the next day I was told they do not provide one. 2 lies that is a no no.. That is why I only stayed one night instead of the 9 days.

Oscar C. Couples - 02/01/2020 Confirmed reviews ALL
« Very comfortable »

We feel confident that they take us to the airport on time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oscar C., We very much appreciate your comments regarding your stay at the ibis Monterrey Aeropuerto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Victor A. Couples - 23/12/2019 Confirmed reviews ALL
« Excelent service! »

Excelent hotel, location, crew and amenities included with the reservation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor Acxel A. Urbina, We very much appreciate your comments regarding your stay at the ibis Monterrey Aeropuerto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Yoya Families - 16/12/2019 Confirmed reviews ALL
« Disappointed »

Had booked room weeks ahead got to hotel around 5 pm and rooms were not ready double booked my rooms and when they had the room "Ready" had bugs inside the rooms and counters

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gloria A., Thank you for taking the time to tell us about your experience at the ibis Monterrey Aeropuerto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Celia E. Solo - 07/12/2019 Confirmed reviews ALL
« an okay experience »

just okay. Front desk ladies were fantastic, but I found the bathroom of my room a bit worn out. Counter was stained with a white mark and toilette look also stained inside. I didn't like it. Also, when going back home, I was waiting in the lobby at 5:48am killing time for the 6:00am shuttle run and at 6:15am found out the driver in charge day left heading to the airport without even stepping inside to see if there was someone to go to airport. I was upset and when I asked ladies at front desk, they were surprised too and needed to call the guy to come back for me. Vehicle smelled like smoking. I don't think I will come back.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado/a Celia E., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Monterrey Aeropuerto. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Efrain R. Business - 02/12/2019 Confirmed reviews ALL
« Satisfy my expectatives. »

I wish the hotel maybe offer a water bottle of 1.5 L insted 200 mL. The dinner maybe could more abundant.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado/a Efrain R., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Monterrey Aeropuerto. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Salvador C. Business - 18/11/2019 Confirmed reviews ALL

Pesima

Our hotel has responded to the review
Our hotel has responded to the review

Estimado/a Salvador Antonio C. Morales, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Monterrey Aeropuerto. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Armando Solo - 06/11/2019 Confirmed reviews ALL

Just as I expected . A nice and cosy hotel room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Armando E., We very much appreciate your comments regarding your stay at the ibis Monterrey Aeropuerto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

R. Business - 18/10/2019 Confirmed reviews ALL

En general bueno

Our hotel has responded to the review
Our hotel has responded to the review

Estimado/a Eduardo R., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Monterrey Aeropuerto. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Eg Business - 09/10/2019 Confirmed reviews ALL
« Not a pleasant experience »

This hotel needs to go through maintenance immediately: - Sheets looked old - AC was not cooling down the temperature - Water from the shower smelled like rusted pipe - Ironing area was damaged

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edgar Ivan Mr G., Thank you for taking the time to tell us about your experience at the ibis Monterrey Aeropuerto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Saul S. J. Business - 07/10/2019 Confirmed reviews ALL
« Satisfactorio »

Satusfactorio

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saul Sanchez j., We very much appreciate your comments regarding your stay at the ibis Monterrey Aeropuerto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Anonymous Business - 04/10/2019 Confirmed reviews ALL

Satisfecha

Our hotel has responded to the review
Our hotel has responded to the review

Estimado/a Raul T., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Monterrey Aeropuerto. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Ruben Families - 19/09/2019 Confirmed reviews ALL
« Good »

good :)

Federico G. W. Couples - 11/09/2019 Confirmed reviews ALL

Probably the worst Ibis I have ever stayed at. Bathroom smelt of manure and the room wasn’t at all comfortable. Fortunately we were only there for a couple of hrs waiting for a flight.

No Ñ. Business - 14/08/2019 Confirmed reviews ALL
« Non-consequential »

Booking.com after my flight was delayed 1 night.

José B. Families - 14/07/2019 Confirmed reviews ALL
« Very confortable »

Good.

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