ibis Ribeirão Preto Shopping Hotel 3 stars

Customer review rating 4.1/5 8,396 reviews

ALLSAFE approved hotel

ibis Ribeirão Preto Shopping
See on a map
+ 19 Services

Hotel extras

  • 15-minute drive away from Ribeirão Preto Bus Terminal

  • 20 minute-drive from Dr. Leite Lopes State Airport

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Billiards/Snooker
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Ribeirão Preto Shopping

Av. Braz Olaia Acosta 691
Torre A - Jd. California
Ribeirão Shopping
14026040 ribeirao preto

Tel: +551621012950

Fax: (+55)16/21012959

Check-in from 12h00

Check out up to 12h00

  • Rodovia Anhanguera : 

  • By plane

    GUARULHOS At 330km / 205 miles

  • By plane

    RIBEIRAO PRETO At 16km / 9 miles

GPS :-21.2115, -47.816694


  • BAYER 0.0 km / 0.0 mi
  • CARREFOUR 0.0 km / 0.0 mi
  • CENTRO EMPRESARIAL 2.0 km / 1.0 mi
  • JOHN DEER 0.0 km / 0.0 mi
  • LAGOA DA SERRA 30.0 km / 18.0 mi
  • RIBEIRAO SHOPPING 0.0 km / 0.0 mi
  • SYNGENTA 2.0 km / 1.0 mi
  • USINA SANTA ELISA 30.0 km / 18.0 mi
  • USINA SANTO ANTONIO 30.0 km / 18.0 mi

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 60 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Meeting room

  • Audio and video equipment

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room Office - Apartment without bed adapted as an officeNon contractual photo

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft

Our restaurants and bars


19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun


Non contractual photo

The bar is a friendly place to get together at any time of day.

Our guest reviews for
ibis Ribeirão Preto Shopping

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

8,396 reviews


TripAdvisor Rating 4.0/5

1,370 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

I canceled my stay and got no refund

Customer review rating 0.5/5

Ilana Solo - 22/01/2021 Confirmed reviews ALL


Good stay again..

Customer review rating 4.5/5

Rodrigo P. Business - 21/12/2020 Confirmed reviews ALL

The opcion to stay in this Hotel it is easi for my, because the location it is next the Shopping Mall.. The Staffs are friendly... The room it is clening and well to shower and sleep.

Very good Stay

Customer review rating 5.0/5

William Business - 12/09/2020 Confirmed reviews ALL


Excelente custo x beneficio .

Customer review rating 5.0/5

Marilidia H. Families - 10/02/2020 Confirmed reviews ALL

Simples e eficiente .

Well located

Customer review rating 4.5/5

Renato Couples - 04/02/2020 Confirmed reviews ALL

All went well!

Customer review rating 3.5/5

Zemmy Business - 16/12/2019 Confirmed reviews ALL

Good breakfast, friendly staff who provided prompt help, and perfect location across from Ribeirao Shopping Center. Bathrooms had some mildew. There were some unusual smells coming from the air conditioner.


Customer review rating 4.0/5

Anonymous Families - 23/10/2019 Confirmed reviews ALL

It was easy and usually fast. The only problem that I had was with another guest that decided to take a lot of questions and also go very slowly with the payment process when noticed that I was in a hurry at the check-in. That could be solved with a second check-in employee, but it was not a big problem.

Prezado Andre, Boa tarde. Agradecemos por compartilhar sua experiência no Ibis Ribeirão Preto Shopping. Eu e minha equipe ficamos felizes em saber que correu tudo bem com sua hospedagem. Esperamos vê-lo novamente em breve. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping


Customer review rating 4.5/5

O. Business - 13/10/2019 Confirmed reviews ALL

Overall Great! Only problem I experienced was the broken water pump, but by the time I was calling for help it was fixed.

Great but fall short with shower experience

Customer review rating 2.5/5

Anonymous Business - 12/10/2019 Confirmed reviews ALL

Nice hotel and location but we had an incident in the morning when I took the shower. The water was extremely hot that almost burn me. This happened to my colleagues as well. We complained to the reception and they said this could be the mechanical/heater issue, but they should have warned us beforehand. This could create a hazard to other customers.

Prezado Ratapol, Boa tarde. Agradecemos por nos contar sua experiência no Ibis Ribeirão Preto Shopping . Sentimos muito não ter correspondido suas expectativas. Iremos tomar medidas apropriadas para lidar com o problema apontado e prevenir futuras ocorrências. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping


Customer review rating 4.0/5

Rosemeire O. C. V. Families - 25/09/2019 Confirmed reviews ALL


Attend the expectation

Customer review rating 4.5/5

Roberta Families - 18/09/2019 Confirmed reviews ALL

Easy check in, good for mobility and makes our lives easier

Needs improvements.

Customer review rating 2.0/5

Jordan M. D. S. A. Solo - 18/08/2019 Confirmed reviews ALL

The air conditioning doesn't worked, the early breakfast was very poor.

Very nice experience

Customer review rating 5.0/5

Ggomes Business - 05/08/2019 Confirmed reviews ALL

From the check-in through the check-out, the two night stay (w/ breakfast!) was great!

A comfortable and enjoyable stay.

Customer review rating 4.5/5

Arthur Families - 04/08/2019 Confirmed reviews ALL



Customer review rating 5.0/5

Claudio C. Business - 06/06/2019 Confirmed reviews ALL

It was fine, the hotel always clean, a very kind attemption on the desk, room silence and quiet. Enough variety of food on breakfast.

It was good but it could be perfect!

Customer review rating 4.5/5

Claudia A. S. Business - 05/06/2019 Confirmed reviews ALL

I stayed in a room beside the elevator, the cleaning ladies banged the restrict door all morning. I understand that the next time I should ask for a room far away from the elevator, but I think that the ladies could hold the door so it doesn't bang so much!!! Especially on Sunday morning!!!! Thank you for your attention.

Graham T.

Customer review rating 4.0/5

Graham T. Business - 14/05/2019 Confirmed reviews ALL

All was very good for AGRISHOW week.

Customer review rating 3.5/5

Antonio J. A. Couples - 22/04/2019 Confirmed reviews ALL

O cafe

The hotel is poorly maintained, rude staff.

Customer review rating 0.5/5

Mrs M. Z. Business - 14/03/2019 Confirmed reviews ALL

*First day of my stay, without warning from the hotel, the water was shut off. I was ready for shower, and there was no water. I had to call the front desk to hear that they were finding out what happened. I had just arrived from a 26 hours trip. I did not receive any hotel apologies, or offer to reimburse payment. *On the second day, I was awake with a woman screaming, next door, some guy was struggling her. I had to call for help again; however, they did not immediately called the police. Two staff members came upstairs than called the police. Four police officers come to the hotel, lots of arrests and noise. I was shaking absolutely afraid for my own life due to the disturbed situation, It seems the hotel let prostitution in. Again no apologies, or money back for my disturbing night. *Following day, I arrived by 7PM, and the housekeepers did not clean the rooms on my floor. No apologies, the front desk employee came to make the bed. That shows absolutely lack of management and organization. *Following day, I left and had to come back to pick up important documents. The front desk female employee (long black hair), did not allow me to go back to my room, unless I would give her my credit card to pay for the rest of my stay. Even though I had made reservations and payed with the same credit card, I told her I was in a hurry to get the same credit card number as the days before. She said if a nasty arrogant way "The machine won't work to make you a new key." I had to go back to my car, get my purse, my credit card and give to the lady. Since I had had enough bad experience with this hotel, I told her to cancel the rest of my stay, and changed hotels. I will NEVER go back to this place, and I will NOT recommend to anyone. This letter will be followed to Ibis Headquarters too.

Prezada Marta , Boa tarde. Agradecemos por nos contar sua experiência no Ibis Ribeirão Preto Shopping . Sentimos muito não ter correspondido suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Iremos tomar medidas apropriadas para lidar com os problemas e prevenir futuras ocorrências. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping


Customer review rating 3.5/5

David Couples - 23/02/2019 Confirmed reviews ALL

Normal, aceitavel

Prezado David, Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido plenamente suas expectativas. Seria muito importante para nós sabermos o que podemos fazer melhor em sua próxima estada conosco . Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby