Novotel London Bridge Hotel 4 stars

Customer review rating 4.4/5 10,594 reviews

ALLSAFE approved hotel

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Novotel London Bridge
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+ 21 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A short 10-minute walk to London Bridge tube station

  • Overlooking the renowned London Borough Market

  • Direct train from London Bridge Station to Gatwick Airport

  • Dedicated central London parking spaces for guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Bus/coach parking area (nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental (nearby)Paying
Business services
  • 7 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel London Bridge

53-61 Southwark Bridge Road
SE1 9HH london
united kingdom

Tel: +4402070890400

Fax: (+44)207/0890410

Check-in from 14h00

Check out up to 12h00

  • COVENT GARDEN-TOWER GATEWAY :  RV1 SOUTHWARK STREET

  • LIVERPOOL ST-CLAPHAM JUNCTION :  344 SOUTHWARK BR. RD

  • WATERLOO-PECKHAM :  381 SOUTHWARK BR.RD

  • JUBILEE LINE :  JUBILEE LONDON BRIDGE

  • NORTHERN LINE :  NORTHERN LONDON BRIDGE

  • By plane

    LONDON CITY APT At 10km / 6.21 miles

  • By plane

    LONDON GATWICK APT At 45km / 27.96 miles

  • By plane

    LONDON HEATHROW APT At 30km / 18.64 miles

  • By train

    LONDON BRIDGE TRAIN At 0.6km / 0.37 miles

  • By train

    LONDON ST PANCRAS At 3.5km / 2.17 miles

  • By train

    LONDRES WATERLOO At 1.5km / 0.93 miles

  • By train

    WATERLOO-EUROSTAR At 1.5km / 0.93 miles

GPS :51.50572, -0.095408

Congress centre

  • SHAKESPEARE THEATER 0.0 km / 0.0 mi
Congress centre

Your meetings and events

Our 4* conference centre puts you close to London Bridge, Borough Market and South Bank. Located on the first floor, each room benefits from natural daylight, air conditioning and a dedicated host throughout the day.Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network. Our years of experience have let us build a great expertise in meeting organization.

Room descriptions and layouts

7 

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Syndicated room

  • Audio and video equipment

  • Meeting room

  • Lectern

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with Queen bed + convertible Sofa

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Premium Room with Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with queen-size bed & convertible sofa

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premium Room with queen-size bed & convertible sofa

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Accessible Superior Room with Queen Bed and convertible Sofa Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

Gourmet Bar & Restaurant

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Gourmet Bar

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel London Bridge

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,594 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,793 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Nice hotel, well located.

Customer review rating 4.5/5

Mark L. Business - 22/03/2021 Confirmed reviews ALL

stayed one night for work during covid restrictions. Staff were very friendly and welcoming, especially Franceile who was extra helpful.

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, France Nunes Guest Experience Manager
Customer review rating 4.0/5

Anonymous Couples - 19/03/2021 Confirmed reviews ALL

Good, though perhaps dinner menu could be a little more extensive.

Dear Ian, Thank you for the great review of our hotel! We will surely work to improve the menu, as you suggested. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, France Nunes Guest Experience Manager

Great stay - great location

Customer review rating 5.0/5

Isai M. Business - 27/02/2021 Confirmed reviews ALL

Very friendly staff - great breakfast- beautiful rooms

Dear Isai, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, France Nunes Guest Experience Manager

Great stay, friendly and attentive staff

Customer review rating 5.0/5

Mg Business - 23/02/2021 Confirmed reviews ALL

Great experience staying close to Union Street. Nothing was too difficult for staff, ordering room service via WhatsApp is an amazing idea. We will definitely be back.

Dear Marina, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, France Nunes Guest Experience Manager

Lovely Hotel

Customer review rating 5.0/5

J D. Business - 11/02/2021 Confirmed reviews ALL

Staying here is always a pleasure, even when we are working hard doing essential work, arriving here is always calming. The hotel has brilliant covid safe rules and we cannot thank them enough for helping us to stay safe. On

Dear Jayne and Gary, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, France Nunes Guest Experience Manager

Brilliant Staff

Customer review rating 5.0/5

Steve R. Couples - 10/02/2021 Confirmed reviews ALL

I have stayed with you at least 6 times since the beginning of November whilst my wife attends Guys Cancer Centre for treatment . Every single time the staff have been thoughtful and helpful to myself and my wife.. This last time I arrived at 2am due to an emergency and again nothing was a problem. Prior to attending Guys I had not stayed in a Novotel but now I comment to people that if you want a good hotel with great staff use the Novotel - especially in London Bridge but when they were closed we used Novotel Greenwich and they were excellent as well. They should all be praised for there high standards of service and great levels of kindness.

Dear Steve, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, France Nunes Guest Experience Manager

Excellent stay

TripAdvisor rating 5.0/5

Sparktec154 Business - 09/02/2021 TripAdvisor review

The staff was very welcoming, and went above the call of duty with a little birthday surprise message in my room, which was grateful in these difficult times. The hotel was perfect location for all the food delivery companies to get too

Dear Sparktec154, Our team is very happy to know you enjoyed the birthday treat. These are indeed difficult times but providing the best customer service is our main goal.. always! We truly appreciate your support. We hope to see you back soon! Kind regards, France Nunes and the Novotel London Bridge Family

Comfortable, safe stay

Customer review rating 5.0/5

Barbara Couples - 16/01/2021 Confirmed reviews ALL

Came to the hotel because of a medical appointment at Guy's. Found the hotel comfortable, clean and efficient.

Dear Barbara, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience we truly hope we will be able to welcome you back soon! In the meantime our sister hotel will welcome you and take care of you. Sincerely, France Nunes Guest Experience Manager

Good Stay

Customer review rating 4.5/5

Anonymous Business - 05/01/2021 Confirmed reviews ALL

The highlight of my experience was with the receptionist Ameila and the overnight team being so welcoming and having a lovely chat with us. Really appreciate it, you made us feel very welcomed, answered all our questions and assisted us when needed.

Dear Jessica, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, France Nunes Guest Experience Manager

Extremely helpful in challenging circumstances

Customer review rating 4.5/5

Michael Business - 01/01/2021 Confirmed reviews ALL

We were greeted and checked in late evening under restriction conditions with extreme courtesy, helpful professionalism including arranging room service at very short notice. Receptionist Anjilla was exemplary in the standard of service provided.

Dear Michael, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. France Nunes Guest Experience Manager

Great stay

Customer review rating 5.0/5

Nikolas X. Business - 28/12/2020 Confirmed reviews ALL

The hotel was very clean and the rooms excellent but the best of all was the hotel staff one of the best I have see for long time I leave I Cheshire and my business is in London so I have been in so may hotéis from 5 stars to b&b and the customer service stile form Novotel was expcional Nikolas X..

Dear Nikolas, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Esperamos que tenha um Feliz Ano Novo e que volte ao nosso hotel em breve. Sincerely, France Nunes Guest Experience Manager

Great Staff

Customer review rating 5.0/5

Stephen O. Solo - 23/12/2020 Confirmed reviews ALL

Another brilliant stay, due to the support from the staff involved. From the late booking to the room service, an excellent experience throughout.

Dear Stephen, We very much appreciate your comments regarding your stay at the Novotel London Bridge, your home away from home. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we wish you a happy new year - see you in 2021! Sincerely, France Nunes Guest Experience Manager

Good location- Central

Customer review rating 4.0/5

Paul C. Business - 23/12/2020 Confirmed reviews ALL

Very brief, in COVID conditions so not the full experience

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, France Nunes Guest Experience Manager

Amazing

Customer review rating 5.0/5

S. Couples - 20/12/2020 Confirmed reviews ALL

Stayed here for one night in the executive premium room. Absolutely loved the layout of the room and was extremely clean. Would definitely stay here again!

Dear S., I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. France Nunes Guest Experience Manager

Good stay with very friendly staff

Customer review rating 4.5/5

Hamed A. Business - 17/12/2020 Confirmed reviews ALL

Really good experience while staying for few days.

Dear Hamed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, France Nunes Guest Experience Manager

A little disappointed

Customer review rating 2.5/5

Lee E. Families - 16/12/2020 Confirmed reviews ALL

We had no pillows in our family room for the children. We had no toilet paper also. A little disappointed with our stay. Thx Lee

Dear Lee, Thank you for taking the time to tell us about your experience at the Novotel London Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, France Nunes Guest Experience Manager

Great location staff helpfull

Customer review rating 4.0/5

Steve Families - 15/12/2020 Confirmed reviews ALL

This stay was last minute stay booked suite which was not ready for our stay and had to wait for an extra hour as there was no housekeeping on getting to room no cups - coffee - milk or toiletries - used tissue behind main door - reception offered us a drink on hotel for our inconvenience - which we have just realised we have been billed and paid for. We decided to stay one more night and had to move rooms as suite not available - staff especially housekeeping very helpful and accommodating. I must however point out we have never had to pay £5 for room service which we find very strange - was charged £5 for delivery of water which has been added to our final bill we would however recommend and stay in hotel again overall positive stay

Dear Steve and Helen, Thank you for taking the time to tell us about your experience at the Novotel London Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, France Nunes Guest Experience Manager

Excellent stay

Customer review rating 5.0/5

Susan B. Families - 14/12/2020 Confirmed reviews ALL

Lovely stay, great hotel, fab location, amazing breakfast. Clean with all precautions in place. Will definitely stay again.

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, France Nunes Guest Experience Manager

Good stay, terrible iron

Customer review rating 4.0/5

Anonymous Couples - 14/12/2020 Confirmed reviews ALL

Overall the stay was wonderful and everything was up to standard, as usual. Due to Covid the premises was rather empty, that said, the staff were very friendly and attentive. The only negative point to make is that you insist on providing an iron that is presumably from a kinder egg, and despite that, you seem to think I would want to steal it so make it impossible to use it by tethering it to the frail ironing board. We were also missing the robe(s) and slipper(s) from the room.

Dear David, Thank you for taking the time to tell us about your experience at the Novotel London Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and we hope to see you back in 2021. Sincerely, France Nunes Guest Experience Manager

Clean efficient friendly staff

Customer review rating 5.0/5

Mitch G. Business - 10/12/2020 Confirmed reviews ALL

Despite having to move my original location due to coronavirus. I found my experience as always most enjoyable. The staff are always so friendly and helpful a credit to the organisation.

Dear Mitchell, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, France Nunes Guest Experience Manager

Our most recent 20 reviews

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