Novotel Leeds Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,999 reviews

4 Whitehall quay, LS1 4HR LEEDS, United Kingdom

Hotel extras

  • Central location, with a five-minute walk from main train station

  • Locally inspired Cocktail Lounge & Kitchen: The Soap Factory

  • Dedicated meeting floor with 7 meeting rooms

  • On site chargeable parking facilities, fitness room, sauna & steam room. Free wifi throughout

  • Nearby access to local pubs, bars, restaurants and main shopping areas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Leeds Centre

4 Whitehall quay
LS1 4HR LEEDS
United Kingdom

GPS:53.795645, -1.551394

Telephone +44 113 396 9001

Fax +44 113 242 6445

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

9 

meeting rooms

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,999 reviews

TripAdvisor Rating  4.0/5  2,675 reviews

basics need improvement for cost

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

No toiletries in bathroom apart from liquid hand soap - would expect at least shampoo and shower gel in a hotel of this calibre and cost especially when travelling on business in a superior room Room was very hot No instructions for anything in room - realise it's important to cut paper but have an alternative method via tv screen or text to access info. The WIFI took a while to load so I had to pick up phone and ring reception to find out anything. The receptionist kindly brought me a menu so I could order room service as I was travelling alone but there was nothing to explain hotel facilities, breakfast times etc I thought this was poor for the cost of the room

Dear Louise P., Thank you for taking the time to tell us about your experience at the Novotel Leeds Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have joined the PLANET 21 programme, so showers and taps are equipped with flow regulators All our hotels offer eco-friendly personal grooming products. We do have breakfast information in the lift and also outside per each room floor. We are sorry if you missed that. Our reception is always 24/7 for any assistance and information. Please rest assured that we are taking the appropriate measures to address this matter and improve the service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuela Lanci Guest Services.

A centrally located hotel of value

Customer review rating 4.5/5

Dr C. R. Business - Confirmed reviews ALL

We were checked in and checked out with efficiency and pleasantness. The accommodation was quiet and comfortable. In house restaurant proved excellent and would single out Natalie at breakfast for serving vegetarian food so promptly.

Dear Chenna K R., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Guest Services.

The welcome at reception says so much about the hotel

TripAdvisor rating 4.0/5

357David Business - TripAdvisor review

Stayed many times. Reception welcome is fantastic, rooms are clean and smart. In the past breakfasts have not been good, however on Sunday 22nd the breakfast was incredibly good. It was nice to see the chef checking on the buffet, I asked for two fresh eggs and it was no problem. One thing I would like to see again is the staff bringing you your tea or coffee.

Good value for money

Customer review rating 4.5/5

Allison Families - Confirmed reviews ALL

Good location and lovely hotel staff very friendly and helpful

Dear Allison F., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Guest Services.

Good stay, breakfast could be better

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

OK, but hot breakfast food was covered in congealed fat.

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Other web-users rate our hotel

  • 1,334 reviews 9.1/10 Location
  • 1,826 reviews 8/10 Room
  • 1,609 reviews 9.1/10 Service
  • 21 reviews 8.5/10 WiFi
  • 850 reviews 7.4/10 Cleanliness
  • 709 reviews 8.2/10 Breakfast

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