Hotel - Novotel Leeds Centre
Novotel Hotel Novotel Hotel

Novotel Leeds Centre Hotel

4.0/5 2,553 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Polish
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Grass tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Other sports activities
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Croquet
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)
    • Squash court
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BANK OF ENGLAND0.2 km / 0.12 mi PRICE WATERHOUSE0.2 km / 0.12 mi
KPMG0.2 km / 0.12 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Leeds Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EXECUTIVE BOARDROOM 25 m2 2 m 0 0 12 0 0
MEETING ROOM 3 25 m2 2 m 18 10 12 12 0
MEETING ROOM 4 25 m2 2 m 18 10 12 12 0
MEETING ROOM 5 25 m2 2 m 18 10 12 12 0
MEETING ROOM 1 45 m2 2 m 40 18 24 24 20
MEETING ROOM 6 50 m2 2 m 40 18 24 24 20
MEETTING ROOM 7 50 m2 2 m 40 18 24 24 20
MEETING ROOM 2 54 m2 2 m 50 24 30 32 30
MEETING ROOM 6&7 100 m2 2 m 100 40 44 50 80
    • Screen
    • Flipchart
    • TV with VCR
    • Meeting room
    • Video camera
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Airconditioned meeting room
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 196 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 20 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Baby bed
    • Work desk in all rooms
    • Free access with phone card
    • Automatic temperature control
    • Direct dial telephone
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 12,757 reviews

Our guest reviews for
Novotel Leeds Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,553 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Dawn M. Families - 21/02/2020 Confirmed reviews ALL
« Great location, comfortable and quiet room. »

One night stay - did not use the restaurant or bar. As close to the city centre so more choice when you go for a walk. Car park could be better laid out. Very concerned over the tightness of spaces, and the scratches all over the pillar walls. Feel £15 for overnight parking when staying at hotel is rather expensive.

A. Families - 21/02/2020 Confirmed reviews ALL
« Great staff and great location. »

Staying for a concert at First Direct arena. Helped us park as we have a large vehicle and a room upgrade was a nice surprise. Lovely and clean and comfortable beds. Good location, just a 15 minute walk to the arena and at the shops in just over 5 minutes. Good cooked breakfast. Would definitely recommend.

Akara Families - 20/02/2020 Confirmed reviews ALL
« A Perfect Blend of Comfort, Hospitality, and Location »

Not many hotels can blend these factors nicely at an affordable price range.

S. Couples - 20/02/2020 Confirmed reviews ALL
« Very good modern hotel »

Efficient booking in, great room and breakfast.

Candris Couples - 20/02/2020 Confirmed reviews ALL
« Great, until cancelled flight »

This is my second time staying at Novotel. My first stay, I rated it a 10. This one, a 7. The overall accommodations were great, until my flight going home was cancelled. I didn't have any problems booking an extra night, in the same room, but I thought the hotel would offer a cheaper rate as I had no control of my flight being cancelled, forcing me to fly home the following day. I was charged full price, if not more for an extra day. I was already stressed enough of not going home and finding alternative flights for the following day. Paying full price for an extra day stay just added to my anxiety. The hotel is nice, but I expected more from customer service under the circumstances.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., Thank for responding to our survey and for your feedback. I was sorry to read about you cancelled flight and whilst we would not take advantage of such unfortunate circumstances, the team would just apply the normal pricing policy as they would do every day without discrimination. If you did raise this matter at the time with a member of my team, please let me know and I'll happily look into it. Kind regards, Ludovic Verzi General Manager

Ac Couples - 19/02/2020 Confirmed reviews ALL
« All good »

Nice clean room, good hot shower, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew C., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Anonymous Solo - 19/02/2020 Confirmed reviews ALL
« Staff friendly, but not value for money »

Over priced, particularly when adding in parking and breakfast. Very rowdy during the day in reception, more like a club than a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., Thank you for responding to our survey and for your feedback which is invaluable to continue to improve the quality of our services Kind regards, Ludovic Verzi General Manager

Anonymous Business - 19/02/2020 Confirmed reviews ALL
« Good Stay »

Overall a very good experience. Clean fresh rooms and a great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith H., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Gooders Couples - 19/02/2020 Confirmed reviews ALL
« Pleasant experience »

We had a one nought stay in this well located hotel in Leeds city centre. Check in was efficient (15/02 @ 14:30) although the noise coming from the restaurant area was very loud. Our room on the 5th floor was clean and of a good standard. Breakfast on Sunday morning was fairly chaotic. The buffet area is fairly dark with the food unlabled. The hot drink & waffle machines are in a corner which caused a bit of a "scrum" around them & the door from the kichen opened directly on to the que of people waiting for the hot buffet. The standard of food was good but the experience wasn't great. Overall, we would definitely stay in the hotel again but make alternative breakfast arrangements.

Stewart Couples - 19/02/2020 Confirmed reviews ALL
« Weekend getaway »

I have stayed here many times and this time was a little disappointing. Room felt tired and when we checked in no towels or tea and coffee. Room wasnt services on the Saturday just towels brought up when I called. No apology

Sharon Families - 19/02/2020 Confirmed reviews ALL
« Good location »

Stained carpet. Drab interior. Food awful evening meal Accommodated large group. Receptionist very welcoming. Breakfast good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., Thank you for responding to our survey and for your feedback. Please accept my apologies for the shortfall experienced which are not typical of our good standard and please be assured these are being addressed. Kind regards, Ludovic Verzi General Manager

Rye N. Families - 19/02/2020 Confirmed reviews ALL
« Well located »

Full enjoyed it relaxed family friendly hotel

Isabella Business - 19/02/2020 Confirmed reviews ALL
« Well loacted and a good stay, restaurant excellent »

I was there because of work, so it was perfect. Quiet and comfortable room. Restaurant excellent for dinner and breakfast was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabella B., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Paul Couples - 18/02/2020 Confirmed reviews ALL
« Adequate for 1 night »

Misleading information given when booking resulted in a more expensive superior room being booked unnecessarily. Hotel facilities were good and decent location. Bed was incredibly uncomfortable leading to a sleepless night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you for responding to our survey and for your feedback. Whilst I am not personally aware of any misunderstanding with your reservation, if you have the time to forward me the details and the issue encountered, I'll happily look into it as we would not knowingly mislead customers. Kind regards, Ludovic Verzi General Manager

Anonymous Business - 18/02/2020 Confirmed reviews ALL
« Good stay »

very satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheryl W., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Christopher S. Business - 18/02/2020 Confirmed reviews ALL
« Good location and food, but a bit improvement of service is needed »

I stayed 13 nights in Novotel Leeds Centre. Good location and food, but a bit dissatisfy about the water pressure of bathing shower, stinky wash basin and housekeeping service. (Including the faulty fire alarm in the night) I'm appreciated the stinky basin was solved quickly. But around 3-4 nights the room was only partly made up, water in the fridge was also not been refilled of those days. I have called front desk for follow up before going out, but finally nothing was done after I back to my room. Hope these points will be improved afterwards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for responding to our survey and for your feedback. Please accept my apologies for these oversights which are not typical of our usually good standard but will be addressed in the team. I am sorry about the fire alarm on the 13th February which was activated by another guest. Our guests safety being of the utmost importance, the system will remain activated until we have investigated the exact source even if it is indeed inconvenient. Thankfully, these occurrences are extremely rare. Finally, should you intend to stay in the area again in the future, please contact me directly. Kind regards, Ludovic Verzi General Manager

Mrs W. H. Couples - 18/02/2020 Confirmed reviews ALL
« Well located with parking »

Third stay in this hotel parking available walking distance from train station short walk into city centre Rooms always clean and the soap factory do good food at reasonable prices

Our hotel has responded to the review
Our hotel has responded to the review

Dear wendy h., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Anonymous Business - 18/02/2020 Confirmed reviews ALL
« Not up to usual standard »

Cleaning after first night was poor and didn’t top up coffee and sugar. Across the 3 nights I stayed I had breakfast at different times. The cooked food was generally overcooked and not very warm... even when freshly fried eggs came out they were completely overcooked and like rubber. Also the fresh items, yogurt etc wasn’t kept topped up. On my third night I had just gone to bed only to be woken by a fire alarm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thank you for responding to our survey and for your feedback. Please accept my apologies regarding breakfast which has been addressed with the relevant Managers for this area. Also, I am sorry about the fire alarm which was activated by another guest on that night. Our guest safety being of the utmost importance, our system will remain activated until the exact source of the alarm has been located and investigated. Thankfully these occurrences are extremely rare. Kind regards, Ludovic Verzi General Manager

Ashleigh D. Couples - 17/02/2020 Confirmed reviews ALL
« Good stay »

Greeted nicely by reception, the room was very modern and clean and tidy. Overall stay was great, would recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms D., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Kelly H. Couples - 17/02/2020 Confirmed reviews ALL
« Amazing stay »

Stayed one night in executive delux room . Was blown away . Great bar . Great breakfast . Very clean place . Will visit again

Our hotel has responded to the review
Our hotel has responded to the review

Dear James P., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates