Novotel Leeds Centre Hotel 4 stars

Customer review rating 4.5/5 12,852 reviews
Novotel Leeds Centre
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Hotel extras

  • Central location, with a five-minute walk from main station

  • Locally inspired Cocktail Lounge & Kitchen: The Soap Factory

  • On-site meeting facilities with a dedicated floor

  • Complimentary gym and sauna facilities for all guests

  • Nearby access to local pubs and restaurants

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Tennis
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Novotel Leeds Centre

4 Whitehall quay
LS1 4HR
leeds
united kingdom

Tel: +441133969001

Fax: (+44)113/2426445

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LBA At 24.14km / 15 miles

  • By plane

    MANCHESTER At 80km / 49.71 miles

  • By plane

    SHEFFIELD At 60km / 37.29 miles

  • By boat

    HULL At 100km / 62.14 miles

  • By car

    M62 JUNCTION 29 At 6km / 3.73 miles

  • By car

    M621 At 4km / 2.49 miles

  • By car

    MI JUNCTION 3 At 1km / 0.62 miles

  • By train

    LEEDS At 0.3km / 0.19 miles

GPS :53.795645, -1.551394

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • TV with VCR

  • Meeting room

  • Video camera

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Airconditioned meeting room

  • Syndicate rooms

  • Video equipment

  • Overhead projector

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Accessible room

Standard Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone
Accessible room

Superior Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)
Accessible room

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 25m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

THE SOAP FACTORY KITCHEN

Type of cuisine: Regional

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SOAP FACTORY

Photo non contractuelle / Strictly non binding

A design-led cocktail lounge and eatery with a laid-back atmosphere. The perfect location to drop in and have a coffee, lunch, or somewhere to sip cocktails on a Saturday night. Sure to be a firm favourite with locals and visitors to the city alike.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Leeds Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

12,852 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,565 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Place to Stay in Leeds

Customer review rating 4.5/5

Roy H. Business - 01/04/2020 Confirmed reviews ALL

Returned to Novotel Leeds Centre 2 times in March for business trips and definitely become my preferred place to stay in Leeds. Excellent location, short walk from the train station and few minutes from the start of City Centre. Spacious bedroom with good design (standard Novotel), and pleasant bathroom. Delicious breakfast with soothing ambience, just right to start your day. Great recognition of Accor Member. Friendly and helpful receptionist and bartender. Overall I had great stay with nothing to complain about.

Dear Roy Heryadi I., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Manuela Lanci Guest Services.

Didn't stay

Customer review rating 4.5/5

Anonymous Solo - 31/03/2020 Confirmed reviews ALL

Had to cancel due to Coronavirus and lost all money as it was a non refundable price! Cannot find anywhere on Novotel or Accor websites to request refund

Hi Rob, I processed your refund on 24.03.20 Kind Regards, Louise Stubbs Guest Services.

Excellent location and a great breakfast.

Customer review rating 4.5/5

Me R. Couples - 30/03/2020 Confirmed reviews ALL

Welcoming staff. Underground parking, although expensive.

Hi Ross, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Stubbs Guest Services.

Well looked after

Customer review rating 4.5/5

Rob H. Couples - 30/03/2020 Confirmed reviews ALL

Staff made us feel welcome

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Great stay

Customer review rating 4.5/5

Zubair Z. Couples - 29/03/2020 Confirmed reviews ALL

Everything on point !

Dear Zubair Z., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

ok

Customer review rating 4.5/5

Jo B. Business - 26/03/2020 Confirmed reviews ALL

Basically fine although the keycard was intermittent. But I thought it was a bit tight to only leave 2 ordinary teabags for a room that is meant to sleep up to 4 - for £70 you could afford to leave a couple more than that! Not sure why I had to book on my phone rather than at the desk - it didn't really mean I was socially more distanced from the receptionist. But maybe there should have been a taped line on the floor to stand behind (most of us underestimate how far 2 meters is).# The booking website was pretty confusing, too ages to find out how to say "yes"

Good stay

Customer review rating 4.5/5

Pauline E. Families - 25/03/2020 Confirmed reviews ALL

Nice hotel

warm welcome and great staff support under trying conditions

Customer review rating 4.5/5

G Business - 25/03/2020 Confirmed reviews ALL

Danny in the bar was brilliant, food was great. Staff friendly and great.

Dear Gavin B., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Well located

Customer review rating 4.5/5

M A. Families - 25/03/2020 Confirmed reviews ALL

Stayed for 1 night with daughter for shopping trip. Arrived early, room was ready and very clean. Was close to shops, bars and resturants. Staff were very helpful. Will return.

Dear Maria A., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Great break

Customer review rating 4.5/5

Karan M. Couples - 24/03/2020 Confirmed reviews ALL

Always reliable, friendly staff, clean and comfortable rooms. Dining and drinking area's are lovely

Dear Karan M., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Great location

Customer review rating 4.5/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

Within walking distance city centre great for shopping and bars restaurants

Dear Ms C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Stubbs Guest Services.

Not been for a while (8/9 Months) was welcomed back as an old friend

Customer review rating 4.5/5

John P. Business - 23/03/2020 Confirmed reviews ALL

All good, lovely room, great breakfast

Hi John, Thank you for the great review of our hotel! I cant't believe its been that long since you last stayed. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Stubbs Guest Services.

Amazing birthday gift

Customer review rating 4.5/5

June Couples - 21/03/2020 Confirmed reviews ALL

My daughter said that the service and the room was amazing and made her 21st birthday celebrations in Leeds extra special

Hi June, Thank you for the great review of our hotel! We are glad that your daughter enjoyed her birthday with us. Kind Regards, Louise Guest Services.

Great location and just what it says on ‘the tin’

Customer review rating 4.5/5

Sarah L. Business - 20/03/2020 Confirmed reviews ALL

Hotel and room exactly as described. Happy to recommend and return. First time I have stayed in one of your hotels and will look out for you in the future.

Dear Ms L., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

easy no fuss experience

Customer review rating 4.5/5

Rob H. Business - 20/03/2020 Confirmed reviews ALL

My hotel of choice when staying in Leeds

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Guest Services.

The usual service

Customer review rating 4.5/5

Ian Business - 19/03/2020 Confirmed reviews ALL

Nice room, large bed and TV. Bath towels are tiny and really thin

Dear Ian, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Monika Rominska

Good stay

Customer review rating 4.5/5

Anonymous Business - 18/03/2020 Confirmed reviews ALL

Excellent service, really nice room and fantastic breakfast

Dear David B., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Excellent stay

Customer review rating 4.5/5

G H. Couples - 17/03/2020 Confirmed reviews ALL

Very welcoming with friendly staff , great breakfast.

Dear Geoff H., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Great to be back!

Customer review rating 4.5/5

Jen Business - 17/03/2020 Confirmed reviews ALL

I was made very welcome. I had not been to Leeds for several months, due to a temporary change with my job - when I returned it was like I had never been away! Thank you

Dear Jane B., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

This is my 'go to' hotel in Leeds

Customer review rating 4.5/5

Gw Business - 17/03/2020 Confirmed reviews ALL

Dependable, clean, with helpful staff

Dear Geoff W., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.
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