Novotel Leeds Centre

Novotel Leeds Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,432 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Central location, with a five-minute walk from main station

  • Locally inspired Cocktail Lounge & Kitchen: The Soap Factory

  • On-site meeting facilities with a dedicated floor

  • Nearby access to local pubs and restaurants

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Leeds Centre

4 Whitehall quay
LS1 4HR LEEDS
United Kingdom

Telephone +44 113 396 9001

Fax +44 113 242 6445

Contact email

  • By plane

    LBA At 24.14km / 15 miles

  • By plane

    MANCHESTER At 80km / 49.71 miles

  • By plane

    SHEFFIELD At 60km / 37.29 miles

  • By boat

    HULL At 100km / 62.14 miles

  • By car

    M62 JUNCTION 29 At 6km / 3.73 miles

  • By car

    M621 At 4km / 2.49 miles

  • By car

    MI JUNCTION 3 At 1km / 0.62 miles

  • By train

    LEEDS At 0.3km / 0.19 miles

GPS:53.795645, -1.551394

Companies

  • BANK OF ENGLAND 0.2 km / 0.12 mi
  • KPMG 0.2 km / 0.12 mi
  • PRICE WATERHOUSE 0.2 km / 0.12 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

10 

meeting rooms

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Leeds Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,432 reviews

TripAdvisor Rating  4.0/5  2,646 reviews

Certificate of excellence 2022

Excellent location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Good location, comfy room, Breakfast a bit pricey but all you can eat and plenty of choice.

Like The Hotel

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Feels like home

Excellent service in a top location

Customer review rating 5.0/5

Ronan M. Couples - Confirmed reviews ALL

Everything exceeded expectations

Excellent stay in beautiful hotel

Customer review rating 5.0/5

Julie Families - Confirmed reviews ALL

Booked 3 rooms for my daughters 18th celebrations. The hotel is beautiful and clean. Every member of staff we met was friendly outgoing. The breakfast was amazing. All fresh and regularly restocked.

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

An amazing experience, we stayed in the queen executive room. The room itself was amazing, the staff were really friendly and the breakfast selection the day after was also the best i’ve seen, if there was one thing it would be to have the breakfast running longer than 10:30, maybe 11:15 or so.

Single traveller

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Travelled to Leeds for a meeting and needed a hotel close to train station and within walking distance of meeting venue. Novotel ticked the boxes as it was also reasonably priced for evening meal and breakfast. Staff were extremely helpful on arrival and room was of a great standard. The only problem was evening meal. More explanation needs to be given about what can be chosen from menu. Many thanks to the member of staff who sorted it out for me. Food when I eventually had it was excellent. Check out in the morning was easy. I would definitely use Novotel again.

Dear Catherine W., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. At the same time i apologise if the bar staff was not promptly giving you the right information about the dinner offer. I can assure you that they will be re-training. However ,Caroline did her best to make sure you were happy with your meal. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Manuela Guest Services.

Good stay

Customer review rating 4.5/5

Kc Couples - Confirmed reviews ALL

Quick and polite service at reception, lovely room. Had asked for a quiet part of the hotel, sixth floor, never heard a sound. Breakfast was great too.

Dear Kay C., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Manuela Guest Services.

Great stay

Customer review rating 4.5/5

Stephen Solo - Confirmed reviews ALL

Excellent clean spacious room 407 Two points to make Air Conditioning did not cool the room down Plug in bath , seal gone water did not hold .

Well located

Customer review rating 4.0/5

Graham P. Couples - Confirmed reviews ALL

Very good. The bedroom was particularly impressive. My only negative was that music in the bar and with breakfast was intrusive and also poor choices of wailing soul singers. Softer background music would be much better.

Dear graham P., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. At the same time we are sorry if you didn't appreciate the playlist music, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Manuela Guest Services.

Customer review rating 5.0/5

C. C. Friends - Confirmed reviews ALL

Well located, friendly staff, clean good size room with lots of amenities especially liked having a fridge in the room. Bed very comfy and good choice of pillows.

Dear C. Claire, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Okay

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

I wish they had smart TVs. Some of the staff was nice, and some was meh. The experience was okayish. Not worth the money

Great location and staff but not clean

Customer review rating 2.0/5

Ld Solo - Confirmed reviews ALL

First trip to Leeds and location wise great place to explore and look around the city. The room was not cleaned - bathroom towels black marks, bottle top still on the floor not removed from previous guest. The bathroom had mould in the seals. The carpet was also stained . I was there one night and when notified front desk was informed can be cleaned again or I can move room. I declined both as I used the second clean towel and wore shoes in the room. I was tired and had I been there longer would definitely have requested to move room.

Perfect location, nice hotel

Customer review rating 5.0/5

Jonathan T. Solo - Confirmed reviews ALL

Have stayed here a few times now, the hotel is situated near to the station in a nice area of the city. Hotel is clean and staff are very friendly Bar and restaurant are popular with a great happy hour. Rooms are of a good size and clean with everything you need.

Entirely suitable.

Customer review rating 4.0/5

Geoff Solo - Confirmed reviews ALL

Did exactly as promised, comfortable and efficient. Did not take breakfast as I thought it was overpriced at £15.

Brilliant customer service

Customer review rating 5.0/5

Chelsea E. Couples - Confirmed reviews ALL

We stayed on our wedding night. Unfortunately my mum was taken ill at the end of our wedding night and taken into Leeds general infirmary. Karina who was working nights made sure that we managed to get taxi’s to and from the hotel and really looked after us whilst we were at your hotel. She’s an absolute credit to your business. Wrap her in cotton wool!

Dear Chelsea P., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with Karina. At the same I am sorry that your mum didn't feel well and hope she recovered soon after. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Manuela Guest Services.

Good location for our stay.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good customer service on Reception (thank you Clare). Disappointed that the restaurant was closed on a Saturday night, so we went out to eat. Bar was a bit soulless. Useful to have a car park on site although small, and we were lucky to get the last space.

Great location, clean, friendly

TripAdvisor rating 5.0/5

TPH7268 Business - TripAdvisor review

This is in a great locations, hotel is generally quiet, all the staff of friendly. Rooms are of a good quality and standard, and always clean. The food selection in an evening is a bit restricted, but your typical hotel options. Breakfast is good, but watch your times as, as a result it gets busy.

Excellent Novotel near the train station

TripAdvisor rating 5.0/5

200984 TripAdvisor review

An excellent Novotel, very central and very welcoming staff. Good food and a nice bar. I would definitely stay there again if I was in Leeds, this is one of the best Novotel hotels that I have stayed in across the world. Well done.

Nice location

TripAdvisor rating 4.0/5

kullberg Business - TripAdvisor review

Nice hotel with a good location. Breakfast was very nice, there was a good selection of different things. The soap factory: bar/restaurant was very cosy place, with a good menu card, and the food was very good.

Poor

TripAdvisor rating 2.0/5

hbp964 TripAdvisor review

The room was far too hot. The window was unsuitable for a 5th floor room so for safety reasons could not be opened. The air cooling system did not work. They kindly gave us a fan which we ran all night and it was still too hot so was unable to sleep.

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