Hotel - Novotel Edinburgh Centre
Novotel Hotel Novotel Hotel

Novotel Edinburgh Centre Hotel

4.0/5 3,309 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AEGON6.44 km / 4 mi DELOITTE1.61 km / 1 mi LLOYDS TSB SCOTLAND1.61 km / 1 mi PROVIDENT INSTITUT.1.61 km / 1 mi ROYAL BANK SCOTLAND1.61 km / 1 mi SCOTTISH WIDOWS1.61 km / 1 mi STD LIFE ASSURANCE1.61 km / 1 mi
BANK OF SCOTLAND1.61 km / 1 mi KPMG1.61 km / 1 mi MORRISON CONST. LTD1.61 km / 1 mi PWC1.61 km / 1 mi SCOTTISH & NEWCASTL4.83 km / 3 mi SHEPPARD WEDDERBURN1.61 km / 1 mi

Congress centre

EICC0.8 km / 0.5 mi

Exhibition centre

EICC1.61 km / 1 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Edinburgh Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ASSEMBLY 24 m2 2 m 20 12 16 14 0
FESTIVAL 26 m2 2 m 20 14 14 14 0
LYCEUM 26 m2 2 m 25 14 14 14 14
Underbelly 26 m2 2 m 0 0 10 0 1
USHER 30 m2 2 m 30 16 16 16 16
PLAYHOUSE 49 m2 2 m 55 20 20 25 20
Playhouse & Assembly 73 m2 2 m 0 0 0 0 30
    • Screen
    • Flipchart
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Conference hotel
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

On Rooms and Rates Page for Superior Queen Room with Convertible Sofa Bed

  • 180 rooms
  • 100% non-smoking hotel
  • 144 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • All rooms have a separate toilet.
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 9,552 reviews

Our guest reviews for
Novotel Edinburgh Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,309 reviews
Couples - 12/01/2020 TripAdvisor review
« time to relax after Christmas »

we stayed in the suite which had great views of arthers seat and a balcony just a pity the weather was so bad but if is Edinburgh in January .only downside was the shower door kept opening when you were in the shower so the water was going everywhere not a relaxing shower at all and watch out at the bar a large glass of wine was only 175ml so looked like a small glass and for £7 it was hardly worth it but apart from they two things we had a great stay .breakfast was amazing also

Ipj Business - 10/01/2020 Confirmed reviews ALL
« Ok »

Rooms ok Pool gym and stream room ok Sauna cold bot changed since last visit last year - this needs sorting out Invoice doesnt have vat number on it this needs sorting out

Peter C. Families - 10/01/2020 Confirmed reviews ALL
« Disappointing »

30 minute delay at check in. Poor show

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER C., Thank you for taking the time to tell us about your experience at the Novotel Edinburgh Centre. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Ifan Marasco

Bridee H. Couples - 09/01/2020 Confirmed reviews ALL
« Content »

It is a lovely company to stay with, I would’ve liked a pamphlet in the room explaining times of meal, pool etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIDEE H., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is a shame we fell short of perfection and your comments regarding hotel information I will be sure to take on board. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Nigel Business - 09/01/2020 Confirmed reviews ALL
« Great service, excellent helpful staff, great food too »

Great service, excellent helpful staff, great food too

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIGEL M., We very much appreciate your wonderful comments regarding your stay at the Novotel Edinburgh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Liz B. Families - 09/01/2020 Confirmed reviews ALL
« We couldn’t fault the service during our stay in Edinburgh. »

We had a great family break in Edinburgh over New Year and the location hotel made the stay very relaxed and easy. It was also very accommodating of the dogs. The boys enjoyed the pool and sauna and breakfasts were delicious - lots to choose from.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH B., We very much appreciate your fantastic comments regarding your stay at the Novotel Edinburgh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I sincerely hope you and your family had a phenomenal new years and thank you for sharing it with us. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Sh… Families - 09/01/2020 Confirmed reviews ALL
« Great weekend away with kids. Pool couldn't be used we were given a fam room at the novo in town also had our taxi payed. »

Arrived at novotel Edinburgh park as we could get novotel Edinburgh on the dates we wanted. Everything was great until the pool went out of use. The pool was our reason in choosing novotel. After a chat with the manager I managed to a family room in novotel Edinburgh without further changes. Our taxi to the other hotel was also payed for us. We had a great time relaxing in the hot tub while the children played in the pool. Staff were amazing nothing was to much trouble. This is my favourite hotel for work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon M., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Centre and am glad you enjoyed our pool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is very unfortunate our sister hotel had an unforeseen issue but I am very happy to hear we managed to rectify your stay with us. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Laurab Solo - 09/01/2020 Confirmed reviews ALL
« Fantastic looking room which was really clean, friendly staff, »

Great - reception staff were welcoming and the room was lovely. Really nice decor, smelt lovely when I walked in and was super clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURA B., We very much appreciate your kind comments regarding your stay at the Novotel Edinburgh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Gezza S. W. Couples - 08/01/2020 Confirmed reviews ALL
« Very pleased with all aspects »

Hotel in great position friendly staff and good facilities live music in comfortable bar lounge area everything you needed at breakfast

Jo-anne Business - 08/01/2020 Confirmed reviews ALL
« Lovely quality room finish, had everything required »

staying as attending a course, hotel ladies toilet facilities disgusting day 2 and raised this with reception staff who dealt with professionally. Breakfast was great good choice and quality. Dinner I chose to eat in the bar, great service and very pleasant lady on the bar which was nice as I was dining alone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOANNEMISS B., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Becca Couples - 08/01/2020 Confirmed reviews ALL
« Okay stay »

Room was lovely and decent size. However it was freezing the whole time we stayed (3 nights). Could not get warm and the bed covers were also really thin. Tried to use the spa on our first day to only be in 30 mins. The changing facilities were tiny and guest from the pool area kept opening the doors and leaving these open while you tried to change. The pool area was also very dirty, plasters under the seats and dirty floors around the full spa area. The spa was also full with children, using the sauna, steam room and jacuzzi which stayed over 16s only, this was not the case. So we could not enjoy the facilities we had paid for. This should at least be monitored by staff even with a walk through every so often.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA W., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will be sure to investigate the issues you experienced with our leisure facilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Sue J. Couples - 08/01/2020 Confirmed reviews ALL
« Great value hotel in a good location »

We reslly enjoyed our stay with you, great to have a room upgrade and the staff were helpful. The only drawback was breakfast which was very busy and with only one coffee machineworking was a bit of a pain so coffee and tea bought to the table would have been better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN j., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Elran M. Families - 07/01/2020 Confirmed reviews ALL
« value for money »

small rooms, basic breakfast, clean rooms

S. Families - 07/01/2020 Confirmed reviews ALL
« Mrs S. »

Standard stay. Team could engage more with guests especially given it was the festive period when we stayed. Hugely disappointed that we went to eat in the restaurant on the Saturday evening we were told they couldn’t tell us when we’d be served as you had a function (not our problem if you have functions staff up) the bar service was shocking and the restaurant manager that evening was uninterested.

Anonymous Business - 07/01/2020 Confirmed reviews ALL
« Excellent staff, property and location »

Very good thank you. I thought the rooms were spacious, the staff excellent and the value for money superb.

Jim Couples - 07/01/2020 Confirmed reviews ALL

Was very smooth checking in. Receptionist were very patient and informative. Enjoyed the bars atmosphere and the live music was a very nice touch. Good times for breakfast allowing us to have a lay in.

Gaynor W. Families - 07/01/2020 Confirmed reviews ALL
« Fantastic »

Staff were amazing, got a complimentary upgrade to executive room.which was the best treat ever after having such a bad year. I love Novotel Hotel, usually stay at Edinburgh Park one but service has gone down hill (we were originally booked in there on Saturday but something was wrong with the pool, I stressed that the reason I come here with my kids is for the pool, the girl said sorry but we can't do anything for you and that I could try the sister hotel in the town centre, I felt there could have been more compassion afterall I had traveled over 1 hour 30 mins) This was the first time trying the one in the centre......will definitely be back. Keep up your good work..

Maria H. Friends - 07/01/2020 Confirmed reviews ALL
« Novotel, Edinburgh »

Disappointing as this is a lovely hotel serving delicious food with well looked after rooms and yet our room wasn't ready, we didn't get the room we booked and the towels were unbelievably small!

Henry W. Families - 06/01/2020 Confirmed reviews ALL
« Good stay. »

Friendly staff, good facilities (pool, bar), decent breakfast. Room slightly tired looking in places (shower room).

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENRY W., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the issues with the shower, I shall be sure to pass these along to our maintenance team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Ben Families - 06/01/2020 Confirmed reviews ALL
« Great location, and very friendly staff. »

Overall the stay was pretty good. The location is very convenient to many areas of the city. We did have an issue with a smelly shower that was never fully resolved. Additionally, improvements could be made to the breakfast area. The morning that we chose to eat breakfast (which was a good price), the queue's were terrible and there were often long periods of time without certain food available. Subsequently, we chose not to eat there again.

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