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Novotel Edinburgh Centre Hotel 4 stars

Customer review rating 4.3/5 10,211 reviews

ALLSAFE approved hotel

Novotel Edinburgh Centre
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+ 15 Services

Hotel extras

  • 12 minutes' walk to the Castle and Royal Mile

  • A 15-minute walk to Princes Street shopping

  • Free WiFi

  • Relaxed, stylish restaurant and bar

  • Scottish gourmet and souvenirs shop. "A Bhuth" shop

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Edinburgh Centre

80 Lauriston Place
SCOTLAND
EH3 9DE edinburgh
united kingdom

Tel: +441316563500

Fax: (+44)131/6563510

Check-in from 14h00

Check out up to 12h00

  • VARIOUS :  23 LAURISTON PLACE

  • By plane

    EDINBURGH AIRPORT At 11.26km / 7 miles

  • By plane

    GLASGOW INT At 80.46km / 50 miles

  • By plane

    PRESTWICK AIRPORT At 104.6km / 65 miles

  • By boat

    ROSYTH At 24.14km / 15 miles

  • By helicopter

    EDINBURGH AIRPORT At 11.26km / 7 miles

  • By car

    M8 - JUNCTION 1 At 3.22km / 2 miles

  • By car

    M8 - JUNCTION 2 At 3.22km / 2 miles

  • By train

    HAYMARKET At 0.8km / 0.5 miles

GPS :55.944912, -3.199603

Companies

  • AEGON 6.44 km / 4.0 mi
  • BANK OF SCOTLAND 1.61 km / 1.0 mi
  • DELOITTE 1.61 km / 1.0 mi
  • KPMG 1.61 km / 1.0 mi
  • LLOYDS TSB SCOTLAND 1.61 km / 1.0 mi
  • MORRISON CONST. LTD 1.61 km / 1.0 mi
  • PROVIDENT INSTITUT. 1.61 km / 1.0 mi
  • PWC 1.61 km / 1.0 mi
  • ROYAL BANK SCOTLAND 1.61 km / 1.0 mi
  • SCOTTISH & NEWCASTL 4.83 km / 3.0 mi
  • SCOTTISH WIDOWS 1.61 km / 1.0 mi
  • SHEPPARD WEDDERBURN 1.61 km / 1.0 mi
  • STD LIFE ASSURANCE 1.61 km / 1.0 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 55 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Soundproof

  • Flipchart

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

On Rooms and Rates Page for Superior Queen Room with Convertible Sofa Bed

Standard Room with Queen-size bed and sofa

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room with Queen-size bed and convertible sofa

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room 2 Single Beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room With Queen Size Bed & Convertible Sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with Castle View

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: Historic side view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)

THE TAP MUSIC LOUNGE

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Edinburgh Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,211 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,393 reviews

Damage

Customer review rating 5.0/5

Barry S. Couples - 19/06/2021 Confirmed reviews ALL

Top service 10/10

Good stay

Customer review rating 4.5/5

Anonymous Couples - 18/06/2021 Confirmed reviews ALL

Nice room, quiet night

Room far too hot

Customer review rating 3.5/5

Kelly Solo - 18/06/2021 Confirmed reviews ALL

The hotel generally was lovely. The room was nicely decorated, the pool/jacuzzi area clean. Breakfast was delicious. However, the room was far too hot which made it extremely difficult to sleep even with the windows open and with the desktop fan that reception provided me with. They need to get some form of air conditioning as I understand this is a wider issue.

Stuffy and not overly service minded

Customer review rating 3.0/5

Anonymoud Couples - 17/06/2021 Confirmed reviews ALL

Room was spacious, however extremely stuffy / hot. When enquiring about the AC we were told that it was a cooling system only, not AC. Not sure on the cooling element as the device only blew warm air. No further solution was offered by the team. Wifi signal was unusable as it was too slow for any of our devices to work on. When using the whatsapp service it took over 15 min to get a response. Overall not as good as we would have expected. Staff members were ok, but not as friendly or helpful as we would have wanted to see in a four star hotel.

Well located hotel and very friendly and helpful staff.

Customer review rating 4.0/5

Jo M. Couples - 16/06/2021 Confirmed reviews ALL

The hotel was very well situated and also had great disabled facilities (I was recovering from a knee replacement operation so not as mobile as normal!). Hotel was lovely and clean and appropriate Covid measures had been put in place. The food in the restaurant was delicious.

Great location, Great Hotel with equally Great Staff

Customer review rating 5.0/5

D E. Friends - 15/06/2021 Confirmed reviews ALL

A fabulous experience from start to finish. All staff very friendly and efficient !

Not happy

Customer review rating 2.0/5

. Couples - 14/06/2021 Confirmed reviews ALL

Staff were at best blunt and at worst rude. Too many people wandering about with no masks on unchallenged.

Substandard for Novotel

Customer review rating 1.5/5

Yousuf A. Families - 14/06/2021 Confirmed reviews ALL

We booked the rooftop suite which would’ve been great for the sunny weekend, but on arrival the room boiling and was told there was no AC but “air cooling” which was not “cooling”. Given a 4 star rating and being a Novotel I’ve never checked for air conditioning, I imagine it’s standard given most ibis’ have air con. The buffet breakfast was subpar as well not having the variety of novotel’s I’ve stayed in the past. I understand the changes due to COVID but A reduced menu/ variety was unexpected. I’d rather have not paid the extra for it. I will have to give credit to staff who helped us a lot to accommodate and arranged adjoining rooms for us on a lower floor that was cooler, and arranged a partial refund for the last night as we had to cut the trip short.

Excellent stay

Customer review rating 5.0/5

Annie B. Couples - 14/06/2021 Confirmed reviews ALL

Lovely hotel really central for visiting Edinburgh. Staff at the hotel where charming and very helpful. Room was large and roomy , spotlessly clean. Really enjoyed our stay so much the we extended our original plan by 3 days.

Customer review rating 3.5/5

Edward P. Couples - 14/06/2021 Confirmed reviews ALL

We came down for a one night staycation. The staff were very lovely - even upgrading us to an executive room because we checked in online. The room was lovely, spacious with some great amenities. The shower was excellent - a very lovely power and various settings. The breakfast was just as would be expected and was really nice. It was generally a really nice stay. The only areas that could have been improved was that the room (501) was really warm. While the air conditioning was on - it didn't cool down the room and I wasn't sure if it was working. It was quite late, so we probably could have called for a fan or something, but it might have been good to have a fan available in the room in case. We had the windows open, but that meant it was noisy in the morning. The bedding was fine, but perhaps higher thread count sheets or silkier material would have made them softer and cooler for the summer months as in the end they were quite clinical. The only other minor improvements were that the ice machine on the floor wasn't working when we tried it, and we would have liked to have been able to cast from an Apple device to the TV. The Miracast was only for android, but a chrome cast or Airplay would have been better.

Fair

Customer review rating 3.0/5

H. H. Friends - 13/06/2021 Confirmed reviews ALL

I booked your hotel for the swimming pool facility it had no adult only time frame. I would not have booked if I had known. Very disappointing

Leaks in bathrooms, mould in bathroom, over all cleanliness

Customer review rating 1.5/5

Anonymous Families - 12/06/2021 Confirmed reviews ALL

Overall cleanliness of the hotel wasn’t good

Location good

Customer review rating 4.0/5

Colin B. Couples - 11/06/2021 Confirmed reviews ALL

A few nights away to see the city. Good location and staff were polite. Used the hotel's carpark wasn't told that this was extra at the check in but was only told on check output tried to charge us £20 per night then was reduced to £18 per night for being a member but then reduced again to £10 per night. Apart from the parking absorbent charges all was ok

Good location, just not enough aircon

Customer review rating 3.0/5

Anonymous Business - 11/06/2021 Confirmed reviews ALL

Stayed for 2 nights on business travel, unfortunately did not use the swimming pool or the restaurant or bar due to other commitments. The room was spacious and well equipped, however it was uncomfortably warm even in the evenings, despite the ambient temperature not being excessively hot outside. The aircon did not provide any value. The hotel is on a relatively busy road so it was too noisy to open the windows and ventilate the place.

Poor service very rude staff

Customer review rating 0.5/5

Steven T. Families - 10/06/2021 Confirmed reviews ALL

Like I have written an email to your customer service, I had a horrible stay and I will never use you again and I will be complaining even more to the right sources

Good location

Customer review rating 5.0/5

Mrs W. Families - 10/06/2021 Confirmed reviews ALL

Was so pleased with our stay from the moment we got there till we left

Dear MICHAELA w., We very much appreciate your wonderful comments regarding your stay at the Novotel Edinburgh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At current we are running a team incentive regarding online reviews, if possible It would be much appreciated if you could leave this review on TripAdvisor spot lighting any team members if you remember their names. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Ifan Marasco Operations Manager
Customer review rating 2.5/5

Jess Families - 09/06/2021 Confirmed reviews ALL

Poor mediocre

Great staff

Customer review rating 3.0/5

Anonymous Friends - 08/06/2021 Confirmed reviews ALL

The staff was fantastic and very helpful. The hotel is average...the view from our window was a pile of trash...the swimming pool had too much chlorine so kids and parents' eyes were stinging...and very little ventilation...the breakfast menu is fantastic...the dinner menu is limited...the dining room is great for social distancing and this has clearly been well thought out. Covid issues have definitely been well thought out - we asked for champagne to celebrate a job promotion - we got birthday cake and balloons instead..we asked for advice for a restaurant the first night and were sent on a wild goose chase...but other than that, the visit was comfortable.

Great location, enjoyable stay

Customer review rating 4.5/5

Brian Couples - 08/06/2021 Confirmed reviews ALL

Easy booking system and on line checkin. Room was a good size and comfortable. Restaurant was very good friendly and quick .

Dear BRIAN H., We very much appreciate your wonderful comments regarding your stay at the Novotel Edinburgh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At current we are running a team incentive regarding online reviews, if possible It would be much appreciated if you could leave this review on TripAdvisor spot lighting any team members if you remember their names. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Ifan Marasco Operations Manager

Excellent

TripAdvisor rating 5.0/5

lisaL9562WC 10/11/2020 TripAdvisor review

Our stay was excellent with wonderful service from the reception team and breakfast chef. The reception smelt absolutely gorgeous, such a nice touch when entering the hotel. Great Covid procedures in place with clear signage. Thank you, Lisa and Tam Watson

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