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Novotel Milton Keynes Hotel 3 stars

Customer review rating 4.2/5 7,591 reviews

ALLSAFE approved hotel

Novotel Milton Keynes
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+ 20 Services

Hotel extras

  • Seven fully-equipped meeting rooms for up to 110 guests

  • "Only take away" In-house bar & restaurant serving international dishes

  • "Currently Close due Government Regulation" Leisure facilities include a gym, sauna and pool.

  • Milton Keynes Central train station is 4 km away

  • Silverstone race track is a 25 minute drive from the hotel

Hotel location

Novotel Milton Keynes

Saxon Street
Layburn Court, Heelands
Milton Keynes
MK13 7RA milton keynes
united kingdom

Tel: +441908322212

Fax: (+44)1908/322235

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 80.46km / 50 miles

  • By plane

    CRANFIELD At 15km / 9.32 miles - Shuttle paying

  • By plane

    LONDON LUTON At 48.28km / 30 miles

  • By car

    MOTORWAY 1 At 5km / 3.11 miles

  • By train


GPS :52.053043, -0.770344


  • ABBEY NATIONAL 2.0 km / 1.24 mi
  • MERCEDES BENZ 5.0 km / 3.11 mi
  • VOLKSWAGEN GROUP 5.0 km / 3.11 mi

Hotel services


We REMAIN entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
  • 7 Meeting rooms
  • Business Center
    • Self service business center
    • Business center with support staff
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 124 rooms
    • 7 rooms for people with reduced mobility
    • 40 family rooms
    • 6 connecting rooms
    • 124 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • English
    • Polish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Parking for permit holders only
    • On site
  • In Balance
    • Covered
  • In Balance
  • Services for children
    • Childrens library
    • Video game area
    • Play area

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 70 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews for
Novotel Milton Keynes

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,591 reviews

TripAdvisor Rating 4.0/5

1,573 reviews

All in all a good stay

TripAdvisor rating 4.0/5

K58GB 16/10/2021 TripAdvisor review

We had 4 executive rooms at this 3 star hotel with pool. We stayed in September 2021. The receptionists were efficient & friendly despite being very busy. They even managed to get us a large multi-seated taxis at short notice. The rooms were fine. There was plenty of teas milk & coffee capsules even a small biscuit. The toilet being separate from the bathroom speeded up getting ready & the sanitiser on the wall stopped any transference of germs on door handles. The pool area needed a separate key card from reception & there was a slight delay in getting these & the pool towels as the receptionists were all busy still with check ins. The pool area was clean and warm, the sauna was working & on. The pool water temperature was nice & warm too. Breakfast was well arranged & had all the usual foods you’d expect at a perfectly adequate standard for a 3 star hotel. The evening bar staff were friendly & accommodating with our large party and it is the same area as the breakfast area. I had prepaid so check out was simple & painless. All in all a good stay.

Time to to refurbish and train

Customer review rating 2.0/5

Pete Business - 14/10/2021 Confirmed reviews ALL

A low end ibis masquerading as a Novotel. Room, food, facilities are not what you expect from a Novotel. This hotel is overpriced as it’s providing the service of an ibis. If it was an ibis I would have said this place was fine, as a Novotel it’s well below expectation.

Never Again! Hotel full of Asylum Seekers! Avoid Avoid Avoid

TripAdvisor rating 1.0/5

mikeyboy247 13/10/2021 TripAdvisor review

Appalling way of treating loyal customers assuming we would be happy sharing Hotel with Asylum Seekers, A long term booking to see our Daughter who had just given birth to our first Grandchild and at no point were we advised the Hotel would be full of Asylum Seekers! Upon arrival we noticed the Hotel had 3 security guards as we entered we realised why, Refugees and children everywhere!. The Lobby stank of Body Odour, could not get to receptionist x3 who were all dealing with the refugee's unreasonable demands! when we did try and check in we were rudely interrupted by yes you have guessed it Refugee's. Luckily we only used the Hotel to sleep in! I have nothing against Asylum Seekers but if they are homed here it should be exclusively and not be open to the public! Had I known. been advised I would have cancelled and booked elsewhere!

Well located nice staff

Customer review rating 4.5/5

Kam C. Families - 11/10/2021 Confirmed reviews ALL

Staff were friendly whoever I came into contact with, The dining table weren’t fully cleaned though at breakfast when sitting at an empty table

It was okay

Customer review rating 4.0/5

Anonymous Friends - 06/10/2021 Confirmed reviews ALL

Clean and tidy ideal for what I wanted.


Customer review rating 2.5/5

David T. Business - 05/10/2021 Confirmed reviews ALL

I had emailed Hotel Direct to book rooms 4 and 5 disability room and a joining room on first floor and also confirmed before my stay as was care in for a young man who is wheel chair bound only to turn up to hotel to be informed one room had been cancelled and also that we where on the top 2nd floor. The hotel had to ask a guest from the room next door to move so we where able to have a adjoining room for the young man's safety.


Customer review rating 0.5/5

Stephen Business - 01/10/2021 Confirmed reviews ALL

TV remote control didn’t work. Tv didn’t work even remote was replaced. Cups were dirty. Only half the lights worked in the room. Breakfast was awful. Waited over half an hour to be served so went without breakfast as had to leave to go to work. Ever staying again.

Two night stay

Customer review rating 2.5/5

Not C. B. Families - 01/10/2021 Confirmed reviews ALL

Rooms basic and not very well thought out. Bed to close to the wall on one side. Decor looks cheap and bathroom and toilet feel cheap. Bed uncomfortable moved to a new hotel for 3rd night which was cheaper and much better to stay at. So wouldn’t bother staying here again.


Customer review rating 2.0/5

Anonymous Business - 01/10/2021 Confirmed reviews ALL

Not great.

Customer review rating 2.5/5

Derek C. Business - 01/10/2021 Confirmed reviews ALL

Hotel badly in need of a refurbishment.

Customer review rating 3.5/5

Anonymous Business - 30/09/2021 Confirmed reviews ALL

Generally, my stay was a positive one. The staff were friendly and helpful, the room furnishings were fine, the hotel was clean. There were a few issues that kept my stay below a 10: laundry service didn't meet the stated deadline, I requested my room to be cleaned on a certain day and it wasn't (my total stay was several weeks and I only requested this twice, once was fulfilled, the other wasn't). Otherwise, everything was fine.

Good location

Customer review rating 3.5/5

Paul Solo - 29/09/2021 Confirmed reviews ALL

Booked to stay with you as you have a swimming pool and are near family who I visited. Check in was efficient, the room was clean and the pool warm although it was a pain not having the use of the showers and changing rooms. The one area of disappointment was the breakfast was not up to its normal good level. It may not have helped that a large group had been given a priority place in the restaurant at the normally busiest time and other guests had to sit in the bar and have hot food brought out rather than self select. Another effect was that many of the usual items were not set out or available for some reason. I had to ask for various things to be brought out (plates, fruit, yogurt etc) and it was only because I am a regular guest that I knew such items were normally available. Someone new might not think to ask and miss out. If large parties are accepted for booking, it is incumbent on the management to ensure this does not disadvantage other guests. Everyone has the right to expect equal treatment and opportunity in whatever services are available (and paid for).


Customer review rating 3.0/5

Stephen Families - 28/09/2021 Confirmed reviews ALL

1 night stay visiting MK for a family wedding. Location great, parking good, room adequate, bar prices extortionate, food poor.

Average stay

Customer review rating 4.0/5

Angela J. Business - 24/09/2021 Confirmed reviews ALL

I have been travelling to Milton Keynes for work for almost 4 years now and after using other hotels I settled on the Novotel to be my main hotel of choice. Having stayed many times including through the pandemic, it is a great shame that the hotel itself is beginning to no longer be a nice choice. The quality is diminishing quickly, from mould in bathrooms, silicon missing around the bath, marks on towels and walls, toilet paper that is worse than public restrooms, smells and blockages in bathroom sinks and bathrooms, mystery stains in sinks and toilets and having to chase an invoice EVERY time I stay, rather than the 2 emails that used to be automatic, one to check, the other if no reply was received. Having stayed so many times it was nice to feel comfortable and safe in a hotel when travelling for work. Unfortunately it beginning to feel far less comfortable due to the conditions the rooms are in. I think it is lovely that you are currently housing some of the refugees at the moment but that seems to have also driven your prices back to higher than pre-pandemic which is something companies cannot afford at this time. Another reason that my choice may be forced soon not to use you. I have already booked in another hotel for this coming week and the following.


Customer review rating 3.5/5

Kailesh S. Families - 19/09/2021 Confirmed reviews ALL

I’ve left my apple phone charger in room 135, please post back.

Customer review rating 3.5/5

Anonymous Families - 16/09/2021 Confirmed reviews ALL

Convenient hotel for our requirements. Hotel is a little tired and in need of an upgrade. Had some difficulty parking on this occasion as half of the carpark was cordoned off for the whole of our weekend.

Nice (but untrained) staff

TripAdvisor rating 2.0/5

racock 13/09/2021 TripAdvisor review

The guy who checked us in had only been there the week, and he was senior to the bar staff who were new that day. Everything seemed too difficult as the team just weren’t organised. The order for the dinner that our group pre-booked 4 days previously didn’t make it, so we had to re-order. Half an hour after that we were told that there was no lasagna, so many people had to choose something else. Then, half an hour later still, we were told that there was only one Margarita pizza, so some people had to change their orders for a second time. The first food arrived after about an hour and a half which was soggy and cold garlic bread, there were no chips, so sweet potato fries were substituted (I quite like them, but most of the group did not). Our room, that we thought was just a bit fausty, turned out to have a leak and most of the floor was sodden. Luckily we were able to change rooms. All up, not a great experience, despite a team who were clearly trying hard. Thankfully the company was excellent and made the event more than bearable.

Crap hotel

TripAdvisor rating 1.0/5

Businesstraveler983 Business - 12/09/2021 TripAdvisor review

Toilets have not been cleaned, carpet is dirty, floors in all hotel are sticky, breakfast is not tasty and very poor. Staff is frindly but not efficient. It is clarly not at 4 starts level hotel. I did not tested the swimming pool as I did not trusted the hygene.

MotoGP Weekend

TripAdvisor rating 4.0/5

HalesowenChapter 01/09/2021 TripAdvisor review

Stayed at the Novotel Milton Keynes over the August B/H weekend for MotoGP at Silverstone. The staff were very friendly and helpful. Food was good at breakfast and evening dinner. Rooms were clean and in good condition. Nice swim in the pool after a long day was also very welcome. Have stayed here several times and would stay here again

Nice place to stay!

TripAdvisor rating 4.0/5

HJBradshaw 22/08/2021 TripAdvisor review

I went to stay in the Novotel to meet a friend. It is an annual meet up but was interrupted last year by the pandemic. As always the staff were very welcoming and helpful, and the rooms are spacious and clean. The breakfasts were ok but I had mine in my room as I am seriously disabled, and although they were late each day due to lack of staff the food was good. I did notice this time that they were more short staffed than before but they did everything possible to make the stay as good as possible. Due to Covid at the moment they are not cleaning the rooms every day so you jjst need to remember to ask for extra tea, coffee and milk etc or extra towels. The only negative experience was with housekeeping right at the end of our stay as we were getting ready to leave who barged into the room of my friend while she was in the middle of a phone call and was very rude to her, telling her she had to leave NOW! The member of staff then proceeeded to start moving some of my friend’s personal belongings including a £6000 violin and dumped them on the bed…We tried to explain (we were in adjoining rooms) that we had been allowed an extra hour for checkout as I am disabled, and that my friend was about to go and get a trolley to help me with my things, but this lady was not interested and continued to be extremely rude, ignoring both of us. My friend then moved her stuff into my room and the lady then wanted to come into my room, but I flatly refused and again explained I was disabled and we were in the process of leaving but I am on a mobility scooter and cannot manage my luggage myself, and I shut the door on her. We complained to reception who were very apologetic and took off the cost of the breakfasts and a big bottle of water I had had. However, inspite of this incident I would highly recommend this hotel and staff as being of a really good over standard and as we have been there many times before we have never had a problem until now, always enjoying our stays there.

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