Novotel Milton Keynes Hotel 3 stars

Customer review rating 4.2/5 7,367 reviews

ALLSAFE approved hotel

Novotel Milton Keynes
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+ 21 Services

Hotel extras

  • Seven fully-equipped meeting rooms for up to 110 guests

  • "Only take away" In-house bar & restaurant serving international dishes

  • "Currently Close due Government Regulation" Leisure facilities include a gym, sauna and pool.

  • Milton Keynes Central train station is 4 km away

  • Silverstone race track is a 25 minute drive from the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • CRANFIELDPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Milton Keynes

Saxon Street
Layburn Court, Heelands
Milton Keynes
MK13 7RA milton keynes
united kingdom

Tel: +441908322212

Fax: (+44)1908/322235

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 80.46km / 50 miles

  • By plane

    CRANFIELD At 15km / 9.32 miles - Shuttle paying

  • By plane

    LONDON LUTON At 48.28km / 30 miles

  • By car

    MOTORWAY 1 At 5km / 3.11 miles

  • By train

    MILTON KEYNES CENTRAL STATION At 4km / 2.49 miles

GPS :52.053043, -0.770344

Companies

  • ABBEY NATIONAL 2.0 km / 1.24 mi
  • MERCEDES BENZ 5.0 km / 3.11 mi
  • VOLKSWAGEN GROUP 5.0 km / 3.11 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with 1 double bed and convertible sofa

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Accessible Standard Room with 1 Queen BedNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

We REMAIN entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Milton Keynes

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,367 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,537 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Does the job

Customer review rating 3.0/5

Mr S. Business - 01/04/2021 Confirmed reviews ALL

An ok 3-star hotel with decent sized rooms that are a little dated now. Staff are helpful but processes are on the slow side. Plus there are always small minor issues... nothing catastrophic, just missing toiletries and other amenities, tv remotes, mini bars missing, water not re-stocked, towels not replaced etc. I haven’t yet stayed and not had any issues...however small - perhaps its covid related with fewer staff? But comfortable bed and ease of commute means I re-book.

Good stay

Customer review rating 4.5/5

Mark Business - 01/04/2021 Confirmed reviews ALL

I only stayed over the one night while I working in the area. The rooms were nice and clean and spacious. Everything was fine for my stay and I enjoyed the breakfast.

Quite Location, Helpful and friendly staff

Customer review rating 5.0/5

Tim H. Business - 23/03/2021 Confirmed reviews ALL

Great service offered throughout the stay under these difficult circumstances.

Good location

Customer review rating 5.0/5

Dean J. Business - 18/03/2021 Confirmed reviews ALL

Great service , very clean , Good quality food.

Well looked after during covid stay

Customer review rating 4.5/5

Guest F. W. Business - 15/03/2021 Confirmed reviews ALL

Reception contact good with WhatsApp to reduce contact Breakfast served to your door. Really great and the hottest breakfast I've ever had in hotels I've stayed in

Great service

Customer review rating 5.0/5

Beata Solo - 11/03/2021 Confirmed reviews ALL

I’ve recently stayed in the hotel for training purposes. All the staff working there were really helpful. I had a chat with them at the reception and I felt cared for and well looked after. I had some special requirements which were acknowledged and sorted out for me promptly. The service was really good. I was also really happy with the room I had, it was quiet, clean and spacious. Highly recommended!

Brilliant staff

Customer review rating 4.5/5

Richard F. Business - 09/03/2021 Confirmed reviews ALL

Have stayed here several times now. The rooms are always clean & well appointed. The staff are always well organised, courteous & friendly. The hotel is easy to find and great place from which to work.

It was ok

Customer review rating 3.0/5

Tayo S. Families - 08/03/2021 Confirmed reviews ALL

Not bad

Lovely clean and welcoming atmosphere

Customer review rating 5.0/5

Deola Solo - 01/03/2021 Confirmed reviews ALL

It was very peaceful. The staff were friendly and very welcoming. The room was in excellent condition and environment exquisite.

A good stay in a quirky slightly dated room.

Customer review rating 4.0/5

Steve Business - 27/02/2021 Confirmed reviews ALL

The hotel is easy to find with plenty of parking. The lobby is modern and smart. Staff very welcoming and friendly. Room comfortable but a bit dated, particularly the bathroom. Room carpet rather tatty and had numerous stains.

Nice place

Customer review rating 5.0/5

C F. Business - 10/02/2021 Confirmed reviews ALL

Great customer service

Good location

Customer review rating 4.5/5

Richard Business - 08/02/2021 Confirmed reviews ALL

Good location, clean hotel, great staff

Mk

Customer review rating 2.0/5

Anonymous Business - 01/02/2021 Confirmed reviews ALL

Poor, attitude, room cold, breakfast intermittent

Easy to find

Customer review rating 3.5/5

Dave Business - 20/01/2021 Confirmed reviews ALL

Room was clean and good size, however it smelt of cigarette smoke the heating was not very good room was cold most of the night.

Not covid secure

Customer review rating 0.5/5

Catriona M. Business - 27/12/2020 Confirmed reviews ALL

Staff did not follow precautions required. When eating breakfast the waitress served multiple tables with her mask below her nose, providing no protection to her or us. I booked the swimming pool, and was told their was a strict half hour slot with max of 6 people. But on my arrival there were seven in the poop. I queried this with staff who said that children do not count. Firstly that is not true in England, the government has been very clear that children count in the rules of six. Secondly, why would teenage children not count towards a covid risk? The family were very rowdy in the pool, not maintaining distance at all and making it impossible to keep distance. When I politely asked the family to maintain distance the family were verbally abusive and refused to do so. I raised a second time with staff that there had been overcrowding in the pool and a breach of rules, and that I was unhappy with this and wished it to be raised as a complained. Staff said that management said that children do not count and took no further action. Since I have heard nothing back I can only presume they took no further action. I will not be staying with Novotel again when blatant safety breaches are being made - just as said hotel was moving into a higher tier

Dear Mrs M., Thank you for taking the time to tell us about your experience at the Novotel Milton Keynes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Well situated, pleasant location.

Customer review rating 4.0/5

L. S. Couples - 22/12/2020 Confirmed reviews ALL

Considering Covid19 regulations were in force we were lucky to find Novotel open. The staff were welcoming and pleasant. The room was spacious, very clean, the shower was roomy and designed well. The only disappointment was that I was a bit cold during the night and my evening meal was a disappointment. However, the staff did apologise and offer an alternative but I accepted a sweet to compensate. I would definitely stay here again if I had cause to visit Milton Keynes.

Dear Mrs L., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I am sorry to hear about you have some issues with the temperature of the room and the dinner. I shared your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Happy New Year. Alfredo Rabadan General Manager Novotel Milton Keynes

Suits my needs

Customer review rating 4.0/5

Kevin J. Business - 21/12/2020 Confirmed reviews ALL

Good location for work, friendly efficient staff.

Dear Mr j., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a Silver All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Happy New Year Alfredo Rabadan General Manager Novotel Milton Keynes

Customer service could be better

Customer review rating 3.0/5

Theresa Families - 19/12/2020 Confirmed reviews ALL

I am always returning to this hotel because of its superb location, being close to the town centre etc but as always I think the customer service could be better. The girl at the desk failed to remind me to add my car registration onto the system and told me I had not made any specific room request when I made the booking which I did and she would know had she bothered to check the note on the booking. I work at a hotel myself so I know 1st hand that these minor issues if improved could greatly enhance guest experience and brand standards. The hotel is dated but clean and very comfortable but carpets in room needs to be removed and replaced as it is old and tired and let’s the room down. Such a shame that because of the Pandemic the kids area and games have been removed but to be expected I guess in these trying times.

Dear Mrs M., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I am sorry to hear that we fail to provide you with the room that you requested at the first step. We shared your comments with our team in order to improve. Glad to see that you are regular coming to us and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Good

Customer review rating 5.0/5

Roger P. Families - 15/12/2020 Confirmed reviews ALL

Under the current circumstances it was a very nice stay. Your service was very good and the way that you were able to manage the social distance and cleansing was second to none. Well done.

Dear Mr P., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a Silver All Member, I am sorry for not provide a welcome drink, will make sure next time you get it. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Good place for business travel

Customer review rating 4.0/5

Terry Business - 14/12/2020 Confirmed reviews ALL

Friendly welcome - service in restaurant was a little rushed but staff friendly and helpful

Dear Mr F., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I am sorry if you feel the service a bit rushed out. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

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