Hotel - Novotel Wellington
Novotel Hotel Novotel Hotel

Novotel Wellington Hotel

4.0/5 2,364 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition centre

CIVIC SQUARE2 km / 1.24 mi QUEENS WHARF EVENTS0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Wellington Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
THE CABINET ROOM 30 m2 3 m 16 0 12 14 14
    • Flipchart
    • Meeting room
    • Screen
    • Audio and video equipment
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

  • 139 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 7,392 reviews

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,364 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jo Families - 19/02/2020 Confirmed reviews ALL
« Great location, Great Staff »

Another lovely stay at the Novotel Wellington. Great location and the staff again were very professional but lovely at the same time. Rooms were very clean and the beds very comfortable!

Darren M. Business - 19/02/2020 Confirmed reviews ALL
« The hotel is well located to the city center and is very comfortable »

I stayed for one night for a works function and had a good stay

Our hotel has responded to the review
Our hotel has responded to the review

Hi Darren, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Good room and staff very helpfully

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Anonymous Solo - 18/02/2020 Confirmed reviews ALL
« Well located »

Pleasant room. Surprised there was no bathrobe. Shower over bath a bit of a dated idea. Probably wouldn't stay at Novotel again.

Callie L. Couples - 17/02/2020 Confirmed reviews ALL
« good location, great staff »

We had an issue with our card not working so had to take the very long way around, we informed the front counter staff who were very apologetic turns out our card wasnt activated properly, staff did give us a free drink at the bar for our trouble.

Murray Couples - 17/02/2020 Confirmed reviews ALL
« A nice break away, excellent accommodation and great location. »

Really enjoyed our stay. Didn't need to go out. Restaurant and bar was excellent. Our room was well prepared, relaxing and comfortable. The billing at the end of my stay was the only issue. My discount wasn't applied to my dinner the night before and I was initially double charged for the balance of my room charge when I checked out. Fortunately the manager was on hand to sort it out because the person on reception didn't understand.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Murray, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay. Please accept our apologies for your experience at check out, luckily it was handeled at check out. Once again thank you for your valued feedback and we look forward to welcoming you again. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Dominic B. Business - 17/02/2020 Confirmed reviews ALL
« Amazing Beds! »

Lovely and hotel. Good location. Nice beds and great resteraunt!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominic, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhiraj Chauhan Assistant Manager Novotel Wellington

Maurice N. Couples - 17/02/2020 Confirmed reviews ALL
« Good location for CBD stay »

All went well, smooth check-in and check-out, room was clean, WiFi very adequate.

Gino D. C. Business - 17/02/2020 Confirmed reviews ALL
« Well located and a good stay »

recieved well at the front desk so good 1st impression. Booking out was a bit heckic and slow. a little frustrating at the end of the stay. however overall service was great and attendants were quick to smile in a fast paced environment. The in room fridge was not working. That didnt bother me as I dont normally use this. But it should be dealt with.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Gino, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. I am sorry that your in room fridge wasn't working, that has been looked at now. If you are able to give me more details on your check out impression, you can reply directly to this email. I would be happy to get your feedback so i can work with it and prevent such instances from happening again. Once again thank you for your feedback and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Anonymous Families - 16/02/2020 Confirmed reviews ALL
« Good location »

Great location to explore Wellington on foot. Brought car via ferry, but struggled with parking. Hotel parking very expensive. No suitable alternative. On second day reception provided a solution. Laptop did not fit in safe.

Alison. Friends - 16/02/2020 Confirmed reviews ALL
« Good location. »

Staff extremely professional, helpful and friendly. Room very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Alison, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Amanda Families - 16/02/2020 Confirmed reviews ALL
« Great location »

Breakfast was good and we took advantage of happy hour. Only complaint was house wine was terrible so didnt drink the sauv blanc I ordered

Our hotel has responded to the review
Our hotel has responded to the review

Hi Amanda, Thank you for reviewing your recent stay at the Novotel Wellington. We are glad you enjoyed your stay. Your feedback about the house wine has been passed on to the Restaurant Manager. Rest assured he will work with your feedback when he changes the wine menu soon. Once again thank you for your valued feedback and we look forward to welcoming you very soon. Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Anonymous Couples - 14/02/2020 Confirmed reviews ALL
« good not but great stay »

property is getting a bit worn down. activities going on park decent to property were broadcast on loud speakers well past normal bedtimes, making it difficult to ge to sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We apologise that the property didn't meet expectations and hope to welcome you back to our hotel very soon! Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Sean M. Families - 14/02/2020 Confirmed reviews ALL
« Everything was just so good »

It was great thanks team!

Our hotel has responded to the review
Our hotel has responded to the review

Hi Sean, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Leigh Business - 13/02/2020 Confirmed reviews ALL
« Good location for me, room service great »

No issues at all, all staff were helpful

Our hotel has responded to the review
Our hotel has responded to the review

Hi Bettina Leigh, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Denise M. Couples - 11/02/2020 Confirmed reviews ALL
« Location and services excellent »

Kudos to Kiah and Mitchell for problem solving a situation involving a package that was sent (but did not arrive) from the Rotorua Novatel. Kiah was especially effective in developing a plan, implementing it, and following up...she went above and beyond in every way. I hope she is part of a mentorship program for your new employees...her problem solving skills are stellar. Our room and the amenties were as expected - well done.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Denise, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. Your comments will be shared with Kiah and Mitchell and I am sure they would be pleased to hear it. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Lorna G. Friends - 11/02/2020 Confirmed reviews ALL
« Easy Walking distance »

Receptionist explained well how to get to the venue we were going to and how to get back into the building after hours. Beds were comfortable - pillows provided and duvet feathers had clumped together - but worked ok. Dining staff very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Lorna, Thank you for the feedback regarding your recent stay at the Novotel Wellington. I am sorry to hear that your tea amenities weren't up to your expectation, rest assured your feedback has been passed on to the housekeeping manager and they will be taking appropriate measures to avoid future occurrence. Once again thank you for the feedback, and we look forward to welcoming you back again. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

De-arna Families - 11/02/2020 Confirmed reviews ALL
« Great views, comfortable room »

Very impressed that our room was available approximately 9am when we arrived to drop our bags off and were given access to the room straight away.

Our hotel has responded to the review
Our hotel has responded to the review

Hi De-arna, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Dion E. Business - 11/02/2020 Confirmed reviews ALL
« Friendly and helpful staff »

Hosted our team efficiently and effectively. Location is great and cleanliness of rooms is to a high standard.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Dion, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Michael B. Friends - 11/02/2020 Confirmed reviews ALL
« Great location »

Nice welcome. Smooth check in and welcome drink appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Michael, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates