Hotel - Novotel Wellington
Novotel Hotel Novotel Hotel

Novotel Wellington Hotel

4.0/5 2,343 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Exhibition centre

CIVIC SQUARE2 km / 1.24 mi QUEENS WHARF EVENTS0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
THE CABINET ROOM 30 m2 3 m 16 0 12 14 14
    • Flipchart
    • Meeting room
    • Screen
    • Audio and video equipment
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

  • 139 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 ALL Rating 7,089 reviews

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,343 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 01/12/2019 TripAdvisor review
« 2 nights stay for business »

I had a comfortable 2 nights stay without any issues. The room is spacious enough for me. The breakfast was good. The location is great, everything is within walking distance. If I come to Wellington again, will most probably book the same hotel.

Jo R. Business - 29/11/2019 Confirmed reviews ALL
« Very nice stay »

Hassle free, great staff in reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Jackie W. Friends - 29/11/2019 Confirmed reviews ALL
« A great experience »

We loved staying at this hotel. It was very clean, comfortable, quiet, and so handy to Lambton Quay and bus stops/railway station etc. The staff were all hard-working and pleasant, and we enjoyed the breakfast each day.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jackie, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

Sally Business - 28/11/2019 Confirmed reviews ALL
« Fantastic stay in top location »

Room was clean and well appointed. Check in and check out was efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Sally, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Herbertk Business - 28/11/2019 Confirmed reviews ALL
« Great overnight stay »

I’ve stayed only one night but from time of check in to time if departure it was a positive g eat experience. Professional staff, attentive to requests and caring for your needs

Our hotel has responded to the review
Our hotel has responded to the review

Hi Herbert, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

S. M. Couples - 27/11/2019 Confirmed reviews ALL
« An enjoyable stay »

We only stayed one night but it was a pleasurable stay. Staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Hi S, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Becky G. Friends - 27/11/2019 Confirmed reviews ALL
« Tidy rooms, great location »

Staff were great, rooms were clean, beds very soft.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Becky, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. Thank you for your comments on the decor in the room. These will be forwarded to the appropriate department for review in assessing how these services can be improved for future guests. We are glad you enjoyed your stay overall and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Sharon F. Families - 27/11/2019 Confirmed reviews ALL
« Great location and room satisfactory »

I stayed here for 5 nights with my two grandkids, location was great Room was a wee bit smaller than I thought but was enough room for us as we went out and about most days The breakfast was great value as I only paid for myself and the two kids where free Unfortunately my room wasn’t serviced Saturday or Sunday of our visit and we checked out on Monday We ran out of towels, toilet paper and also milk, tea and coffee. I rang reception on Saturday night and also again on Sunday and both times where told someone would bring them up to us but never arrived This was no great service as I had two kids with me

Our hotel has responded to the review
Our hotel has responded to the review

Hi Sharon, Thank you for the feedback regarding your recent stay at the Novotel Wellington. I apologize that you had issues with your room being serviced during your stay. Our room attendant reported this room as being "do not disturb" for both days but I am sorry if this was a mistake on our part. However, upon your request for more amenities, we should have definitely responded better. I regret that this happened and even more so if it created a negative experience for you during your stay. Your feedback has already been forwarded to the appropriate department for review in how we can better this service and prevent similar instances from occurring in the future. Should you wish to stay with us again, we will endeavor to provide you with the high level of service we continuously strive to hold ourselves to. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Jessie N. Families - 26/11/2019 Confirmed reviews ALL
« uncomfortable »

Room too small for sleeping family of four. Two double beds had not enough space to move around and pillows need to be replaced

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jessie, Thank you for the feedback regarding your recent stay at the Novotel Wellington. I apologize that you didn't find the room size adequate during your stay and the pillows not to your liking. I will be forwarding your comments on to our team so that they can assess how to further improve our services for all of our guests. We are glad you enjoyed your stay overall and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Colleen Couples - 26/11/2019 Confirmed reviews ALL
« Comfortable & relaxing »

Lovely friendly & helpful staff both reception & cleaning . The room was very comfy and clean with a good bed although a decent hair dryer would be an improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Colleen, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We understand that the hair dryer in the room is not as effective hence we have some portable ones available to give out to the guest. Next time you stay with us, feel free to call reception and ask for a hairdryer. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Anne Couples - 25/11/2019 Confirmed reviews ALL
« Great stay »

Friendly staff. Bed very comfortable just a little small.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Anne, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay overall and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Bruce C. Families - 25/11/2019 Confirmed reviews ALL
« fine »

Hotel room was a little tired. But the service was great.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Bruce, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. Thank you for your comments on the room. This will be passed on to our team to assess how we can further improve our services. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Catherine Couples - 25/11/2019 Confirmed reviews ALL
« Nice short stay »

A nice breakfast, comfy bed, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Hi Catherine, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Don M. Families - 25/11/2019 Confirmed reviews ALL
« Great Hotel in Great Location »

My daughter and I had a most enjoyable visit, the breakfast was one of the highlights, and the hotel location is ideal.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Don, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Bhasin Assistant Manager Novotel Wellington

Robyn Couples - 25/11/2019 Confirmed reviews ALL
« Wheelchair accessible room »

Room was comfy although a little small. Lounge needs to be removed from room to allow wheelchair access to bedside. Bathroom very functional.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Robyn, Thank you for the feedback regarding your recent stay at the Novotel Wellington. I apologize for the wait time upon check-in as well as the inconvenience of the furniture placement. I do hope the rest of your stay was enjoyable and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Anonymous Couples - 24/11/2019 Confirmed reviews ALL
« Close to CBD »

Pleasant stay in a hotel that was handy to all amenities

Our hotel has responded to the review
Our hotel has responded to the review

Hi Vivienne, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. I do apologize that you had issue with your keycards upon check-in. They can malfunction from time to time. However, I am glad that we were able to sort this out quickly for you. We are glad you enjoyed your stay overall and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Julia D. L. Families - 24/11/2019 Confirmed reviews ALL
« Family time well spent »

Our three memorable experiences with Novotel are: 1. The staff surprised my children kiwi toy when we arrived. Something unexpected and they just love it. 2. The staff overheard us that we are planning to go to the zoo and gave us advise on how to go there 3. Staff was compassionate and allowed us to do late checkout because my son who has tempered was still sleeping and resting

Our hotel has responded to the review
Our hotel has responded to the review

Hi Julia, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Bhasin Assistant Manager Novotel Wellington

Traveller Business - 24/11/2019 Confirmed reviews ALL
« Comfortable and Pleasant »

Everything ran smoothly. Good customer service. Nice bed. Good room space.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Traveller, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Neil Business - 24/11/2019 Confirmed reviews ALL
« Very good »

Reception staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Hi Neil, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Helen Families - 24/11/2019 Confirmed reviews ALL
« Nice hotel in a convenient location »

Pleasant. Apart from the beds which were sagging in the middle.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Helen, Thank you for the feedback regarding your recent stay at the Novotel Wellington. I apologize that you had issues with the bed during your stay. Your comments will be passed on to the appropriate department so that we can assess how to improve our services to all of our guests. We are glad you enjoyed your stay overall and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

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