Novotel Wellington

Novotel Wellington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,348 reviews

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Description

Hotel extras

  • Direct access to business and shopping districts

  • Moments walk to the waterfront and event venues

  • The modern Caucus restaurant and bar offers contemporary cuisine and delectable drinks

  • Rooms with views of the harbour and the city

  • Modern conveniences like Wi-Fi, electric car recharging parking, and 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Wellington

133 The Terrace
6011 WELLINGTON
New Zealand

  • TRANZ RAIL:  INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS:-41.28376, 174.774502

Congress centre

  • WELLINGTON CONVENTION CENTRE 2 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 9pm) as well as 24 hour room service.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting room

From 1 to 16 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,348 reviews

TripAdvisor Rating  4.0/5  2,430 reviews

Customer review rating 3.5/5

Rob Business - Confirmed reviews ALL

overall it was fine but very disappointing that a la carte breakfast has stopped and it's now only buffet. Plus the eggs Benedict was awful.

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do also appreciate your feedback on your breakfast experience, in regards to the quality of food. Your comment has been shared with our Food & Beverage Manager for his review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blair Morten Front Office Manager Novotel Wellington

Customer review rating 3.5/5

Colin W. Couples - Confirmed reviews ALL

Very slow check out. Shower lever in 302 would not stay in position.

Dear Colin w., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my sincere apologies for the delay on check-out. Rest assured that the team has been spoken to and they have expressed genuine regret for the shortcomings in service and it was not their intention to create a negative impression the way they have done. I am certain you will find this issue rectified on your return visit. I also do appreciate your comments in relation to the shower head and the Maintenance Manager has been informed of your comment for their review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blair Morten Front Office Manager Novotel Wellington

Very central and easy to find from motorway

Customer review rating 5.0/5

Myra Couples - Confirmed reviews ALL

Very happy with facilities staff and meal

Dear Bruce, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blair Morten Front Office Manager Novotel Wellington

Location

Customer review rating 3.5/5

Peter M. Couples - Confirmed reviews ALL

Overall we had a great 11 night stay. I would have given a slightly higher rating if our room safe was working and the breakfast offer alternated every few days. Also, during our stay, we were notified by our airline that our flight was cancelled and required an additional nights accommodation. I popped down to reception to ask what the charges would be for an extra 1 night stay to which I was surprised to hear it would be over $500. That was really disappointing after choosing to spend 11 nights at your hotel. This created a huge inconvenience for us and we moved to a different hotel

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Wellington. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your comment has also been shared with the team, especially Sylvia and myself who were very happy to have been able to contribute to your comfort during your stay. I do also appreciate your feedback on your breakfast experience and the lack of changes to the breakfast buffet and your comment has been shared with our Food & Beverage Manager for his review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blair Morten Front Office Manager Novotel Wellington

Always great service

Customer review rating 5.0/5

Steve W. Business - Confirmed reviews ALL

As usual, checking in was speedy, the room was great and the bar/restaurant was fabulous

Dear Stephen, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blair Morten Front Office Manager Novotel Wellington

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