Novotel Wellington Hotel 4 stars

Customer review rating 4.4/5 8,105 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Wellington
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+ 21 Services

Hotel extras

  • Direct access to both business and shopping districts

  • Moments walk to the waterfront and event venues

  • Dining in the modern Caucus restaurant and Bar

  • Modern Facilities - Connectable LCD TV, iPod/iPad® dock

  • Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011
wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :  INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Exhibition centre

  • CIVIC SQUARE 2.0 km / 1.24 mi
  • QUEENS WHARF EVENTS 0.5 km / 0.31 mi
Exhibition centre

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting room

From 1 to 16 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Meeting room

  • Screen

  • Audio and video equipment

  • Day light

  • WIFI access

  • Airconditioned meeting room

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Twin Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed and City View

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 9pm) as well as 24 hour room service.

Menu (PDF)

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAUCUS BAR

Non contractual photo

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,105 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,393 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great Location and Excellent Staff

TripAdvisor rating 4.0/5

DonM850 Business - 02/12/2020 TripAdvisor review

Phoned the night before and was able to be accommodated, and at a very reasonable rate. Had the breakfast which was of above-average standard and again, at a very reasonable rate. All staff members encountered were most helpful and obliging.

Excellent Location, friendly staff

Customer review rating 4.4/5

Michelle Business - 27/11/2020 Confirmed reviews ALL

I was only there for one night but found it to be a very good experience. the staff were friendly, the location excellent and the room comfortable.

Hi Michelle, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

everything was as expected

Customer review rating 4.4/5

Anonymous Business - 27/11/2020 Confirmed reviews ALL

i arrived early 9 ish and the reception said they cant check me in til my room is ready. Normally i have checked in , left my bag and then when i come back later i just pick up a key...much easier and efficient.

Everything as it should be

Customer review rating 4.4/5

Markm Business - 27/11/2020 Confirmed reviews ALL

I have stayed in the property many times and the experience has always been excellent

Hi Mark, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Very comfortable

Customer review rating 4.4/5

Anonymous Business - 27/11/2020 Confirmed reviews ALL

Very comfortable... easy... was delighted by some cookies in my room... thank you!

Hi Sneha, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Great stay

Customer review rating 4.4/5

Michaela Couples - 27/11/2020 Confirmed reviews ALL

Location was excellent and staff were friendly and very helpful.

Hi Michaela, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Such a lovely stay - every week!

Customer review rating 4.4/5

Lars L. H. Business - 27/11/2020 Confirmed reviews ALL

Lovely staff! Great room! Every week! Thanks so much for that :-)

Dear Lars, It is always a pleasure to have you stay with us and we all appreciate your kind feedback. We look forward to seeing you back next week! Sincerely, Peter Johnson Front Office Manager Novotel Wellington

very handy place close to all amenities

Customer review rating 4.4/5

Anonymous Business - 26/11/2020 Confirmed reviews ALL

comfortable friendly clean.

Hi Lesley, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Perfect service

Customer review rating 4.4/5

Simon C. Families - 26/11/2020 Confirmed reviews ALL

Everyone are so polite and food was great too.

Hi Simon, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Business stay

Customer review rating 4.4/5

Rabindra D. Business - 25/11/2020 Confirmed reviews ALL

Check in was quick and the greeting pleasant, the new rules were explained well. The room was fine, although got rather hot during the night which required me to turn on the AC.

Dear Rabindra D., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will encouragement all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

well locaed and clean but nothing special and the room and bathroon slemt really damp

Customer review rating 4.4/5

Zoe B. Business - 25/11/2020 Confirmed reviews ALL

It was Ok and reasonably priced but I don't fee that I would return .

Dear Zoe, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments will be noted to our team to inspect how we can improve our services for future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Awesome

Customer review rating 4.4/5

Michael Solo - 24/11/2020 Confirmed reviews ALL

Service was great. All my questions were answered, and they were able to help park my car when i requested it on my booking.

Hi Michael, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Good stay

Customer review rating 4.4/5

Lara Business - 24/11/2020 Confirmed reviews ALL

Clean, comfortable rooms. Friendly staff.

Hi Lara, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Great Stay

Customer review rating 4.4/5

Shelly T. Friends - 24/11/2020 Confirmed reviews ALL

Everything was great from the moment we walked through the doors. Comfy bed, comfortable room, so close to everything.

Hi Shelly, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

good location and size of room

Customer review rating 4.4/5

Jude Couples - 24/11/2020 Confirmed reviews ALL

stayed two nights. Happy with room apart from bed - too soft

Dear Guest, Thank you for the great review of our hotel! I do apologise that the beds did not live up to your expectation and I will be sure to pass your message on so we can act accordingly. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Disappointed

Customer review rating 4.4/5

Aimee H. Business - 24/11/2020 Confirmed reviews ALL

I am a person who doesn't complain but I feel I need to say exactly how I feel - as I dont want to come back and stay at the Novotel. We paid for accommodation for my daughter to come and look through Vic University in November but due to COVID this was cancelled. I understand this is a business but I was highly disappointed I had to pay on top of the original amount that I had paid for in November. Strangely I will be in Wellington just about everyone month for the next six months and would have stayed at the Novotel- but unless I get compensated or refunded I have no interest. I feel sometimes you need to do that extra step and feel the Novotel have not

Dear Aimee, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I understand your frustration in this matter as your original bookings cancellation was out of your hands. Regrettably our rates do fluctuate daily and is ultimately what led to your rate difference. As a show of good faith I will be crediting complimentary points to your ALL account that you can spend at any Accor hotel in the future. You should see this reflected in your account shortly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Good stay

Customer review rating 4.4/5

Gerrard Business - 23/11/2020 Confirmed reviews ALL

Service on the whole was great, I love the ability to check in online as an accor member which meant when I arrived early morning, I was able to check into my room and secure my luggage.

Hi Gerrard, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Great stay

Customer review rating 4.4/5

Mike Couples - 23/11/2020 Confirmed reviews ALL

Clean, efficient and welcoming

Hi Mike, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Well located and staff good

Customer review rating 4.4/5

Jacqui Friends - 23/11/2020 Confirmed reviews ALL

Very good location, and staff accommodating

Hi Nigel Mark, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Regular guest - a bit disapointed

TripAdvisor rating 4.0/5

KiwiKingF 23/11/2020 TripAdvisor review

I arrived Friday night to a massive garlic and curry smell throughout the Lobby restaurant, guest lifts and lifts to Lambton Quay. The cafe Relish in the mall was cooking commercial quantities of curry - in kitchen facilities not equipped for this. The chef at the hotel confirmed he could smell it. The door onto the quay closes at 10pm and I was locked out. The Reception staff told me the key card lock has not worked for over a month so guests can't use the short cut. Thankfully at 10:30pm as I am a regular guest I knew that I needed to go to the James Cook entrance. But Reception said that the Hotel lock people and building manager of the mall have not organized themselves to fix the issue. Reception staff are NEVER at the desk ready to greet guests on approach. You always have to walk to the desk and wait for them to appear. Very poor! why not?

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