Novotel Duesseldorf City West (Seestern)

Novotel Duesseldorf City West (Seestern) 4 stars

Customer review rating (ALL Rating) 4.4/5 896 reviews

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Description

Hotel extras

  • Ideally located business hotel equipped for meetings

  • Modern, spacious rooms with desk and WiFi

  • Play areas; children stay free of charge

  • Restaurant with early bird breakfast from 4am and terrace

  • Direct U-Bahn links from the hotel to local attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Duesseldorf City West (Seestern)

Niederkasseler Lohweg 179
40547 DUESSELDORF
Germany

  • 828,836:  828,836 Am Seestern

  • U76,U74:  U76,U74 PRINZENALLEE

  • U77:  U77 SEESTERN

  • By plane

    DUESSELDORF At 8km / 4 miles

  • By plane

    KOELN At 75km / 46 miles

  • By car

    SEESTERN At 0km / 0 miles

  • By train

    MAIN STATION DUS At 6km / 4 miles

  • By train

    U76 At 1km / 0 miles

  • By train

    U77 At 0km / 0 miles

GPS:51.241248, 6.735687

Congress centre

  • CONGRESS CENTER DUS 5 km / 3 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO²

Novo² offers an innovative combination of Lounge Bar, and Eating/Business area with a totally new developed Food concept. Feel good and be inspired by our easy and attractive kitchen. We are looking forward to welcoming you.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

16 

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious and adaptable, the Novotel room is truly a place for living and is perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  896 reviews

TripAdvisor Rating  4.0/5  817 reviews

Certificate of excellence 2022

Average

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Short one night stay for business. Qualify of mattresses and bathroom not what is expected of a 4 star hotel No iron available in the evening or in the morning.

Cher Monsieur G., merci d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Duesseldorf City West. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes. Nous espérons regagner votre confiance lors d’un prochain séjour. Très cordialement, Annick Richard stellv. Hoteldirektorin/Executive Manager

Good stay in modern room

Customer review rating 4.5/5

Greg Friends - Confirmed reviews ALL

We received a warm welcome with a smile. The systems were down, but the receptionist was 'up'.

Dear Mr V., thank you for sharing your experience about your stay in our hotel. We are very happy that you appreciate our friendly employee from the reception. A smile can change many things :) We hope to see you soon again and that your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Nice room and breakfast

Customer review rating 4.0/5

Mark Business - Confirmed reviews ALL

The room was nice and good breakfast. Unfortunately, I had some bad luck with my keycard not functioning after 1 day, though quickly resolved. Also, I found a wet cleaning towel on my bathrope on the couch when entering the room. They also forgot to give me a voucher for my welcome drink (as gold member). The staff was friendly and appologized for the inconvience. I got a voucher and got myself a nice big beer. Overall I was still satisfied, but it wasn't as good as my previous experiences with Novotel (I guess due to bad luck this time).

Dear Mark, thank you for sharing your experience during your stay in our hotel. We are sorry about the towel and also that you did not get the voucher for a drink. Thanks for asking the staff for the voucher while you were still in our hotel so we could help you and so you could enjoy a good and fresh german beer. We hope to see you soon again. Best regards from germany Annick Richard stellv. Hoteldirektorin/Executive Manager

centrally located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Good for short stay, close to centre. However very noisy because of building constructions work going on opposite the hotel.

Dear Marco K., Thank you for taking the time to tell us about your experience at the Novotel Duesseldorf City West. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Great staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very helpful personnel, quiet neighborhood. Delicious and rich in choice breakfast. Kids corner

Dear Mrs S., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

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