Novotel Duesseldorf City West (Seestern) Hotel 4 stars

Customer review rating 4.3/5 3,399 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Duesseldorf City West (Seestern)
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+ 25 Services

Hotel extras

  • Ideally located business hotel equipped for meetings

  • Modern, spacious rooms with desk and WiFi

  • Play areas; children stay free of charge

  • Restaurant with early bird breakfast from 4am and terrace

  • Direct U-Bahn links from the hotel to local attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Outdoor tennis court (Nearby)
  • Jogging track (Nearby)
Business services
  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Duesseldorf City West (Seestern)

Niederkasseler Lohweg 179
40547
duesseldorf
germany

Tel: +49211520600

Fax: (+49)211/52060888

Check-in from 15h00

Check out up to 12h00

  • 828,836 :  828,836 Am Seestern

  • U76,U74 :  U76,U74 PRINZENALLEE

  • U77 :  U77 SEESTERN

  • By plane

    DUESSELDORF At 8km / 4.97 miles

  • By plane

    KOELN At 75km / 46.61 miles

  • By car

    SEESTERN At 0.5km / 0.31 miles

  • By train

    MAIN STATION DUS At 6.5km / 4.04 miles

GPS :51.241248, 6.735687

Congress centre

  • CONGRESS CENTER DUS 5.5 km / 3.42 mi
Congress centre

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

16 

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • TV with VCR

  • Videoconferencing

  • Audio and video equipment

  • Video camera

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious and adaptable, the Novotel room is truly a place for living and is perfect for all your needs.

Standard room with 1 queen-size bed and sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with TWIN - bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft

Superior Room with 1 queensize bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

NOVO²

Type of cuisine: International

Novo² offers an innovative combination of Lounge Bar, and Eating/Business area with a totally new developed Food concept. Feel good and be inspired by our easy and attractive kitchen. We are looking forward to welcoming you.

Lunch

06:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO² BAR

Non contractual photo

Salads and burgers, wine and champagne, long drinks and cocktails, coffee specialties and Altbier - we are on hand to serve you your favorite drink at our Novo² lounge from 10am to 1am. Escape from the stresses of everyday life!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Duesseldorf City West (Seestern)

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,399 reviews

tripadvisor

TripAdvisor Rating 4.0/5

794 reviews

Staff pleasant but room disappointing

Customer review rating 4.3/5

Lmb Friends - 29/09/2020 Confirmed reviews ALL

Understandably there was no cleaning of the room due to covid. Slightly frustrating was the poorly stocked and prepared room (fridge not on, no tissues, no soap very little coffee etc) which increased social contact as we had to go to desk to resolve. If you’re not going to clean the room for a 4 night stay would be helpful to stock the room accordingly! Also booked a number of double rooms but received twins

Comfy

Customer review rating 4.3/5

Ina Families - 21/09/2020 Confirmed reviews ALL

The staff is friendly, pragmatic and flexible and the beds are very comfy. Our family of four, with two little kids, had a great night and morning at the hotel! One of the very places with one room for four.

Well-run hotel

TripAdvisor rating 4.0/5

PeNor Business - 30/08/2020 TripAdvisor review

The hotel location is great for business trips to Düsseldorf with many companies in the area. The accessibility via the U-Bahn is also excellent. Rooms are standard Novotel but well-kept. The staff are all very professional and helpful and the WiFi easy to use and of sufficient speed. In all, a very recommendable hotel.

Great Service

Customer review rating 4.3/5

Peter N. Business - 27/08/2020 Confirmed reviews ALL

The hotel is convenient to several companies and to the U-Bahn. The rooms are standard Novotel quality and well-maintained. The staff were very polite and efficient. WiFi easy and with good connectivity.

Good stay

Customer review rating 4.3/5

Fabienne Couples - 22/08/2020 Confirmed reviews ALL

Very professional staff, the breakfast was really well organized and the room was impeccably clean

No

Customer review rating 4.3/5

Dr.abdallah A. Families - 03/08/2020 Confirmed reviews ALL

The Air Condition was not working and nobody informed us. Me and my family we didn't sleep.

Aircon was broken and down and mess up our stay and my birthday

Customer review rating 4.3/5

K. Families - 02/08/2020 Confirmed reviews ALL

Dear Accor team, unfortunately I have booked for my birthday your hotel. When I checked in nobody mention that the airconditioning was broken since a longer time. I couldn't react to rebook or switch to an another hotel. We went with 2 kids and stayed 3 days and 2 nights to celebrate my birthday in Dusseldorf. In the second day the nice staff couldn't offer my a solution to change into an another room which the aircon wasnt broken. For a request to change from level 4 to 1 beacase at least I can open the windows and to avoid my kids can fall down from a higher level. But this was also rejected because they have not suitable beds in this level. Only a fan was the only thing which the staff could offer me to lesser my pain. Honestly the first night was a just a tropical one and we couldn't sleep regular because it was so hot that we could only sleep naked. More I do not want to write because the experience was too tough. Best regards K.

Satisfactory stay

Customer review rating 4.3/5

Mandy Business - 31/07/2020 Confirmed reviews ALL

A work trip that met expectations

airco was no real airco

Customer review rating 4.3/5

- Business - 30/07/2020 Confirmed reviews ALL

Bed was good, breakfast also, but the room was not as luxurious as described on the website / showed on the pictures. The airco worked, but it was a really old one which didn't make the room cooler at all. Breakfast was good though, everything was clean and staff was really friendly.

Perfect stay at ideally located hotel in Dusseldorf

TripAdvisor rating 4.0/5

Jan H 28/07/2020 TripAdvisor review

Our stay at the Düsseldorf Novotel Hotel was just perfect: friendly staff at reception and breakfast. Due to the current pan situation, the hotel has put all measures in place to provide an ideal and safe stay. Large rooms. Breakfast was plentiful. Ideal if you travel with children. Will definitely visit again.

Fine hotel close to Düsseldorf

Customer review rating 4.3/5

Jan Families - 27/07/2020 Confirmed reviews ALL

Friendly staff at the reception and restaurant. There were very few guests due to the current worldwide situation, nevertheless all amenities were available in the hotel and at the breakfast buffet.

Customer review rating 4.3/5

Peter Business - 17/07/2020 Confirmed reviews ALL

A true Novotel experience. Nice, clean and pleasant staff,

Good stay

Customer review rating 4.3/5

Hongxing B. Business - 22/03/2020 Confirmed reviews ALL

The Reception is passion and the room is very clean,I feel comfortable during my stay.

Dear Hongxing B., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

a very pleseant stay

Customer review rating 4.3/5

Stephanie R. Solo - 21/03/2020 Confirmed reviews ALL

very pleasend very friendly workers

Dear Mrs R., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Good stay

Customer review rating 4.3/5

Finn Business - 20/03/2020 Confirmed reviews ALL

Everything is good (especially for the Wifi) except that one service people can open my door without permit and with a bad attitude.

Dear Yizhou, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your Novotel Team

Good for Business

Customer review rating 4.3/5

Vm Business - 20/03/2020 Confirmed reviews ALL

Was fine to stay for couple of nights for business.

Dear Vincent M., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Comfortable stay

Customer review rating 4.3/5

T P. Business - 09/03/2020 Confirmed reviews ALL

I spent 4 nights at the hotel for a business trip and had an enjoyable experience . The room was spacious and the bar food was tasty although a little expensive. The vouchers for items and the reception shop in the room was a very nice touch. The hotel is well situated for access to the airport and the Böhler Areal .

Dear Mr P. , We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Everything well, but Loyality Status ignored.

Customer review rating 4.3/5

Bruno Business - 03/03/2020 Confirmed reviews ALL

Everything OK. Place nice and so is staff. Room OK, bathroom (tub and sink) reminded me of Ibis though :-) (old style standard plastic things). Usually when I get to a Accor hotel, being platinum member, I enjoy a few privileges. Those being: registration form and room key are usually ready on arrival, voucher for welcome drink and premium internet (if available), and some small welcome (bottle of water, some little sweets or fruit or so) in the room etc. None of this was provided this time.

Dear Bruno, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your Novotel Team

Felt like home

TripAdvisor rating 4.0/5

Mazinsg Business - 29/02/2020 TripAdvisor review

The staff were very friendly , the room was very comfortable and the location close to the places I had to go to , I arrived in the late afternoon and the restaurant team received me with a delicious menu

Good stay at Novotel Seestern

Customer review rating 4.3/5

Bert Business - 27/02/2020 Confirmed reviews ALL

Stay was very good. I noticed that the rooms have been renewed are looking fresh and up-to-date again. The bathroom has not been changed.

Dear Bert D., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

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