Hotel - Novotel Munich City
Novotel Hotel Novotel Hotel

Novotel Munich City Hotel

4.0/5 3,331 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Sauna
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BMW7 km / 4.35 mi SIEMENS5 km / 3.11 mi
HYPO VEREINSBANK5 km / 3.11 mi

Congress centre

MOC15 km / 9.32 mi

Exhibition centre

MESSE MUENCHEN ICM10 km / 6.21 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Munich City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AMMERSEE 30 m2 3 m 20 12 16 12 16
STARNBERGER SEE 50 m2 3 m 40 18 24 25 26
CHIEMSEE 60 m2 3 m 50 22 26 30 32
KOENIGSSEE 60 m2 3 m 50 22 26 30 32
TEGERNSEE 60 m2 3 m 50 22 26 30 32
TEGERNSEE + CHIEMSEE 120 m2 3 m 100 26 30 50 0
TEGERNSEE+CHIEMSEE+KOENIGSSEE 180 m2 3 m 150 38 42 90 0
T + C+ K+ S 230 m2 3 m 195 46 50 120 0
WITH MOST SPACE (2-5) 230 m2 3 m 195 46 54 120 121
    • Flipchart
    • Auditorium
    • Soundproof
    • TV with VCR
    • Meeting room
    • Video camera
    • Syndicated room
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 307 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 9,345 reviews

Our guest reviews for
Novotel Munich City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,331 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Rob Business - 13/02/2020 Confirmed reviews ALL
« Stay in Munich »

Excelent as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for staying with us at Novotel München City and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the amazing comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Gerson C. Families - 13/02/2020 Confirmed reviews ALL
« Excelent staff »

Great hotel, great location, amazing staff We arrived very tired from a 14h flight, Norbert at front desk was wonderful, and very helpful and made everything smooth. Room was great for families one room with 2 double beds what is quite rare in EU, bathroom was small but functional. Breakfast was amazing, on our trip we came from 5* such as intercontinental and sofitel, and to tell the truth we enjoyed the one in Novotel the most due to flavors. Dinner at hotel restaurant was also an amazing experience, great food. Another highlight was the Wellness spa with pool and gym really amazing, organized and clean. We surely will be back! Gerson Brazil

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. c., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the lovely remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Anton Solo - 10/02/2020 Confirmed reviews ALL
« Wonderful stay in wanderlust room by Anna »

It was truly enjoyable experience to stay with Novotel in Munich. Wanderlust room by Anna gives a personal touch to practical and well maintained Novotel room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the room in particular. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Andrew C. Couples - 10/02/2020 Confirmed reviews ALL
« Everything that you need for a good quality City Break. »

More or less everything about the Novotel in Munich City is absolutely spot on - the reception desk is friendly and efficient - the general surroundings, reception, bar area is very clean and welcoming. Breakfast was fantastic to be fair - the staff were excellent, very attentive & friendly - and the food selection was fantastic - I can recommend the Bavarian Forest Honey - superb & the bananas soaked in fresh orange juice - so much to choose from - it really made you feel full and content for whatever the day held ahead. The room was more than adequate - although my wife was a bit put out that the toiletries didn't include conditioner - didn't bother me, perhaps it's more of a girl thing! The gym, pool & sauna area are very modern and a great place to relax - lots of fluffy towels on offer. We didn't eat lunch or an evening meal at the hotel so I can't comment on that, but I did have a nightcap and the atmosphere seemed to be very friendly with a decent range of drinks on offer (PS - try Schiller Brau for food & drink - incredible place & very well priced) The hotel is very well located for the DB rail network which is super efficient - 5 mins walk from the nearest station - two stops in to the main plaza in the city & about 40 mins from the airport. Overall, I wouldn't have any hesitation whatsoever in returning to the hotel & would recommend it to any of my friends. Many thanks for helping to make our trip so memorable Andrew

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

V. Business - 10/02/2020 Confirmed reviews ALL
« Extraordinary »

No words except, extraordinary stay. I was lucky to be given the magnificent the one of a kind "Anne Room". Thanks a million.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Uwe L. Business - 10/02/2020 Confirmed reviews ALL
« AZ Meetings »

angenehm

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr L., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Novotel München City zu bewerten. Über die hohe Punktezahl in fast allen Kategorien und das Fazit "angenehm" freuen wir uns sehr. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Außerordentlich wichtig ist uns natürlich, dass Sie mit unserem Service zufrieden waren. Deshalb haben uns die guten Noten in dieser Kategorie besonders gefreut. Ich habe sie gerne an mein Team weitergegeben – auch von dieser Seite ein herzliches Dankeschön! Wir alle hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Nikolaj M. Business - 09/02/2020 Confirmed reviews ALL
« It’s the best Novotel hotel »

All was great ! Specially breakfast resto service is just excellent! I enjoyed my stay.its really best Novotel hotel i saw so far

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Anonymous Business - 07/02/2020 Confirmed reviews ALL
« Comfortable stay »

Very efficient check in and out. Room a little cold. Would prefer a mixed sauna

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Paul Business - 05/02/2020 Confirmed reviews ALL
« Great stay »

Welcoming and helpful. A go to in Munich

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., On behalf of my entire team as well as on a personal note, I would like to thank you for your great remarks and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Johannes B. Business - 04/02/2020 Confirmed reviews ALL
« Nice stay during Ispo »

Nice room and good breakfast. Well kept Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Alex Business - 03/02/2020 Confirmed reviews ALL
« Friendly staff, welcoming vibe »

The staff and their friendliness makes the Novotel my favourite place to stay in Munich. The rooms are also always clean and tidy. The Gym needs some heavier dumbbells etc. or better machines.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Paula Business - 02/02/2020 Confirmed reviews ALL
« Average city hotel »

Average city hotel. Wasn't impressed with breakfast. The hash browns were soggy, and the bacon and sausages weren't to my taste. The plates were so cold that they made the food go cold very quickly. Ended up just having salad and a bread roll most mornings. The ironing room was a long way from my room and I had to queue one morning which made me late. The mattress in the room was very hard and I couldn't connect my Chromecast to the TV. Having to change the wifi code each day was also a pain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City. At Novotel, we strive to provide a very good service experience for every customer; therefore your feedback is very important to us. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Nenna Families - 01/02/2020 Confirmed reviews ALL
« Pleasent stay. »

Very helpful staff at reception . Terrific housekeeping and enjoyable breakfast experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Ted Families - 27/01/2020 Confirmed reviews ALL
« Good for short stay »

Our stay was 3 nights which was perfect. It was easy walking distance to transit. Like most hotels, the breakfast is overpriced and not worth it so we went out for breakfast. Staff was friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Tracy N. Families - 26/01/2020 Confirmed reviews ALL

Staff lovely, asked for a room near reception and we got this. Also asked if we could leave our bags when we checked out until it was time to go to airport and they let us keep the room on free of charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the lovely remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Alin C. Business - 22/01/2020 Confirmed reviews ALL
« Confortable and relaxing »

Very good, close to the city center, the pool is great, also attended a yoga class which was really great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the nice comments. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Anonymous Business - 20/01/2020 Confirmed reviews ALL
« Good business hotel with areas for improvement »

Good business hotel but some topics should be improved: cleanliness of rooms, iron in every room, bathrobe and slippers in every room to visit the wellness area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive feedback, and also for your critique and suggestions on improvement regarding the facilities and the house-keeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Family - 20/01/2020 TripAdvisor review
« Great hotel »

We enjoyed our stay at the Novotel. It is about 5 minutes from metro. The rooms were large and clean. The staff was all very friendly and helpful. We will definitely stay here again if we visit Munich.

Our hotel has responded to the review
Our hotel has responded to the review

Wow! On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the room and especially on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you enjoyed our services and your overall stay with us. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager

David Families - 15/01/2020 Confirmed reviews ALL
« Adequate »

The hotel is very nice and the people are friendly, I was just a bit disappointed with the room and though it was a similar standard to the IBIS. I had a better room and bathroom at the Novotel Messe for a similar price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your review, the nice feedback on the hotel & the staff, and also for your critique regarding the size of the room. Please accept my apologies for the inconveniences you had to deal with. I would like to let you know that the size of the room is standard in oor hotel category. I hope you understand. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Martin K Business - 15/01/2020 TripAdvisor review
« Very nice hotel »

Very nice hotel and spacy room. The hotel location is not right in the center, but in walking distance. Spa only has only one sauna (for men and women each), an additional steam sauna or the like would be great.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for the positive feedback. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Rafael D. Fröhlich General Manager

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