Novotel Munich City

Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.6/5 2,419 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Centrally located in Munich, with good access to public transport & airport

  • THE FLAVE restaurant with international cuisine and snacks

  • New Women are Magnifique with pool and sauna

  • Separate conference center with the "GREAT Meetings" by Novotel overall design

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

  • BUS 17:  BUS 17 AM GASTEIG

  • S1-S8:  S1-S8 ROSENHEIMERPLATZ

  • TRAM 16:  TRAM 16 AM GASTEIG

  • By plane

    MUC F.J. STRAUSS At 36km / 22 miles

  • By train

    HAUPTBANHOF At 5km / 3 miles

  • By train

    ISARTOR At 0km / 0 miles

  • By train

    MUNICH/MUENCHEN At 5km / 3 miles

  • By train

    OSTBAHNHOF At 1km / 0 miles

  • By train

    ROSENHEIMER PLATZ At 0km / 0 miles

GPS:48.129516, 11.58865

Companies

  • BMW 7 km / 4 mi
  • HYPO VEREINSBANK 5 km / 3 mi
  • SIEMENS 5 km / 3 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE FLAVE

In THE FLAVE restaurant, everything revolves around the Munich food market! Every day we offer a varied and fresh selection to choose from. Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,419 reviews

TripAdvisor Rating  4.0/5  3,431 reviews

Wonderful experience

TripAdvisor rating 5.0/5

Liorgr Families - TripAdvisor review

Supreme service and extraordinary caring of us. Receptionists Maurice and Ahmed who did super attentive efforts to make sure that we are happy and content. Everybody at the restaurant lounge who gave us great service on an afternoon late lunch. Thanks a lot, bless you.

Very pleasant

Customer review rating 5.0/5

Janine Families - Confirmed reviews ALL

Friendly staff, very good location, excellent breakfast service.

Dear Ms J., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the location, the staff and especially on the breakfast service. We are very glad, that you were satisfied with our hotel – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Nice location

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The pillow were garder than stone. We were 4 people in a family room and all pillows were the same harder than stone.

Dear Ms H., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City. At Novotel, we strive to provide a very good service experience for every customer; therefore your feedback is very important to us. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. And we regret to hear that you were not satisfied with our pillows. Many of our guests enjoy these hard pillows, but there have also been some critics. We are unfortunately not able to change the layout, so we thank you for your patience and hope this is not too much of an inconvenience for you. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Overall good but the internet connection disappoints (as business traveler)

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I love this hotel in past stays but I am really disappointed with the internet connection in the last stay. I am on business trip and could hardly connect to internet which is also intermittent and only showing low connection level (1-bar indicator in both laptop and mobile). The technical staff come up to support which is appreciated but could not help. Appreciate that I am not assigned room in future with poor internet connection.

Dear Mr. C., I would like to offer my sincere apologies for the problems regarding the wi-fi. Please rest assured that I look into this and take steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Spacious room with sufficient cooling.

Customer review rating 4.0/5

Fredrik L. Families - Confirmed reviews ALL

The room was spacious and clean, and the cooling sufficient even though it was 35 degrees warm outside. The only negative part was that the toilet was leaking water from the pushbuttons onto the floor, and even though I reported it to the lobby and they said they would fix it, they did not.

Dear Mr L., I would like to offer my sincere apologies for the problems regarding the pushbuttons of your toilet. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager

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Other web-users rate our hotel

  • 1,227 reviews 9.1/10 Location
  • 1,443 reviews 7.1/10 Room
  • 1,615 reviews 8.8/10 Service
  • 56 reviews 6.3/10 WiFi
  • 1,111 reviews 8.8/10 Breakfast
  • 588 reviews 8.2/10 Cleanliness
  • 381 reviews 5.1/10 Value
  • 316 reviews 6.9/10 Pool

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