ibis Hamburg Alsterring

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ibis Hamburg Alsterring 2 stars

Customer review rating (ALL Rating) 4.5/5 810 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 150 modern soundproofed and air-conditioned rooms

  • Free WIFI throughout the hotel

  • The innovative Sweet Bed by ibis provides increased sleeping comfort

  • Breakfast is served from 4am to 12pm

  • Direct access to the airport via S-Bahn

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Hamburg Alsterring

Pappelallee 61
22089 HAMBURG
Germany

  • TRAM S1:  TRAM S1 WANDSBEKERCHAUSS

  • U1:  U1 WANDSBEKER Chaussee

  • TRAM 1:  S1 WANDSBEKERCHAUSS

  • By plane

    HAMBURG FUHLSBUETTEL At 11km / 6 miles

  • By car

    HORN (A24) At 1km / 0 miles

  • By car

    JENFELD (A24) At 3km / 1 miles

  • By car

    MOORFLEET (A1) At 6km / 3 miles

  • By train

    HAUPTBAHNHOF At 5km / 3 miles

  • By train

    WANDSBEKER CHAUSSEE At 0km / 0 miles

GPS:53.568848, 10.061288

Congress centre

  • CCH 6 km / 3 mi
  • CITY NORD 5 km / 3 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Your meetings and events

The 700 sq. ft (65 m2) meeting room at the ibis Hotel Hamburg Alsterring is ideal for events for up to 20 people. The room has plenty of daylight and is air conditioned. The ibis meeting rate allows for professional and cost-effective events.

Room descriptions and layouts

meeting rooms

From 1 to 34 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

ibis Hamburg Alsterring offers 150 soundproofed rooms with air conditioning, innovative high-tech beds for ultimate sleeping comfort, free WIFI and TV including a variety of Sky channels.

Our guest reviews

Our guest reviews for
ibis Hamburg Alsterring

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  810 reviews

TripAdvisor Rating  4.0/5  778 reviews

Good location, small minimal room

Customer review rating 3.5/5

E Couples - Confirmed reviews ALL

The room was clean and enough for a weekend trip. The location was good as it is located near public transport and lots of restaurants. No fridge - which would have been useful. Unfortunately housekeeping was entering our room even with the „So Not Disturb“ sign on because they had the information room was a „Check-Out“. They did not knock and called out „housekeeping“. It was not and it could have been a very unpleasant situation if I hadn’t realized it on time or and called loud „NO“. The front desk apologised for the error but this big inconvenience and interference of privacy was not acknowledged. Personally this is a no go.

Dear EVA E., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann Managerin

Good Stay

Customer review rating 4.0/5

Ian B. Couples - Confirmed reviews ALL

Clean, very nice staff, central.

Dear IAN B., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann & Team

Well located and very clean hotel

Customer review rating 4.5/5

Raka Families - Confirmed reviews ALL

The hotel is very well located. Subways are nearby and you also have the StadtRAD station where you can borrow the city bicycles that we used during our stay. The staff was very kind, breakfast was fine. I recommend and will probably come back to this hotel if I’m back to Hamburg. Thank you all!

Dear RACHIDA E., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann & Team

Good location

Customer review rating 3.0/5

P Business - Confirmed reviews ALL

Breakfast problem. Unable to serve customers on time. Super long queues.

Dear PIOTR K., Thank you for taking the time to tell us about your experience at the ibis Hamburg Alsterring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antje Borgmann and Team

Good hotel

Customer review rating 4.0/5

Evgeny Solo - Confirmed reviews ALL

Helpful and friendly personal, clean public area and room. Located not far from U-Bahn an S-Bahn. There is a parking lot(underground garage) with narrow entrance(for someone may be uncomfortable).

Hospitality attitude it’s best

Customer review rating 5.0/5

David Business - Confirmed reviews ALL

Super friendly, super accommodating,. This is how you want to be treated as a guest. THANKS

Depressing

Customer review rating 2.0/5

Peter C. Solo - Confirmed reviews ALL

If the Law changes in the land/hotel then a email to inform the client is the least I should expect. The breakfast is now to limp, example, bacon and choice. Time to rethink and update.

Dear PETER C., Thank you for taking the time to tell us about your experience at the ibis Hamburg Alsterring. I am sorry that your experience did not meet your expectations. The breakfastprice in our house is only 12€. And we have a big offer of everythink! The Covid forms are 2 years ago in every european countrys a diffrent, and our side give a big informance. But we look that we can give more. PLS take always your own infos, if you are travelling, before you start your yourney. All 2 day could they different. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antje Borgmann General Manager and my Team

Good locatiom

Customer review rating 4.0/5

Les L. Families - Confirmed reviews ALL

The Ibis hotel is ideal for our stays to visit our son and his family who live a short distance from the hotel. The staff are very friendly and welcoming on arrival and throughout our stay.

good stay

Customer review rating 4.5/5

Maggie Families - Confirmed reviews ALL

Very friendly

Prima

Customer review rating 4.0/5

J. Business - Confirmed reviews ALL

Prima

Dear JUULTJE J., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann & Team

Customer review rating 4.5/5

Andrés Families - Confirmed reviews ALL

Alles war super

Good Stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Everything fine. On my last day I went for breakfast on a peak time, so instead of waiting I went back to the room to finish packing and came back 1 hour later for having breakfast calmly.

Enjoyable Stay

Customer review rating 4.5/5

Stephen R. Couples - Confirmed reviews ALL

Well located, just a short train or tube journey into the city. The christmas market just a short walk away from the hotel was a highlight. Hotel was clean and staff were friendly. Thank you.

good stay, close to the company

Customer review rating 4.5/5

Juultje Business - Confirmed reviews ALL

good stay, close to the company

Dear JUULTJE J., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. and once again, a contemplative Advent season! Sincerely, Antje Borgmann & Team

It’s nice and close to metro and trains , and I could walk around easily

Customer review rating 5.0/5

Osama Y. Solo - Confirmed reviews ALL

Hotel is nice and clean , close to everything I needed , Meteo and train as well

Dear OSAMA Y., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. and once again, a contemplative Advent season! Sincerely, Antje Borgmann & Team

Excellent Forever!

TripAdvisor rating 4.0/5

Anil C Business - TripAdvisor review

Best centrally located Hotel with Great tailor made Hospitality with a good team work! i am visiting this hotel from last three years & it's always pleasure for being the guest. Wish them to keep the spirit alive!

very good location in a non turistic area

TripAdvisor rating 4.0/5

daniela s Families - TripAdvisor review

excellent staff, very good breakfast, standard Ibis room, small bathroom with large shower cabin and very good water pressure, quick check in-and-out, covered outside place for smoking, with table and chairs, quick access to airport and City center by S1 and U1, short walk to S bahn station

Short break in Hamburg

TripAdvisor rating 4.0/5

Richard S Friends getaway - TripAdvisor review

Hotel was convenient as only a short walk from the local station. Staff very pleasant and rooms were pleasant - air conditioning was most welcome. Could sit and relax downstairs in the evening. Only negatives were breakfast area was a little small and choice at breakfast was limited.

Weekend in Hamburg

TripAdvisor rating 4.0/5

teufelchen333 Couples - TripAdvisor review

Nice hotel, clean and in a great position (U- and S-Bahn less than 5 minutes walk and in the city center then in 15 minutes). It is easy to find parking space nearby. The staff is very friendly and professional, the room clean and comfortable (a bit small, but enough for few days). Breakfast is good. Highly recommended.

near the S Bahn

TripAdvisor rating 5.0/5

davidcookson2016 Solo travel - TripAdvisor review

The hotel was ideally situated a short walk from the S-Bahn station as I was travelling by train to Hamburg and the hotel sent me details via e-mail how to reach the hotel It took about 8 to 10 minutes I did not have time for breakfast as I travellng onwards to Westerland

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